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The Westin Galleria Dallas

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#7 of 200 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
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The Westin Galleria Dallas
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1,095 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Galleria Dallas
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Showing 1,074: English reviews
Niceville, Florida
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

In Dallas for an annual business trip and for the past few years have stayed at the Westin Galleria. It's a great location for shopping as well as close to many excellent restaurants. We stayed on the 19th Floor and went to the Club Lounge daily. They have a good assortment of breakfast foods - good mix of healthy stuff... More 

Helpful?
Thank KGedney
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi KGedney, We agree - "Take advantage of the Club Lounge!" We are one of the few hotels with a club lounge, and especially one of the few that offer our breakfast and happy hour assortment, so we definitely want our guest to take advantage of what we offer. We truly thank you for being so loyal to our hotel,... More 

Houston, Texas
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

Our room was large, well-decorated, and spotlessly clean. Check-in and check-out were both very quick and efficient. The bar and restaurant are outstanding. The location with Galleria adjacent as well as other wonderful restaurants make this a great place to stay.

Helpful?
Thank Easttexan2010
Pointe Claire, Canada
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

this hotel is comfortable. Our room had 2 queen beds and lots of room. A padded window seat made looking outside fun. The pool is on the 4th floor, quiet and a great place to work or read. The hotel is attached to a largish mall and has many choices of places to eat and shop. It even has a... More 

Helpful?
Thank nita k
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello traveler, Thank you for spreading the word about your stay. It's great to hear you enjoyed your time with us. We hope you make the trip back very soon. All the best, Greg White, General Manager More 

pittsburgh
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 4 weeks ago via mobile

The Westin Galleria was one of the quietest hotels I have ever stayed in. The hotel was extremely busy and yet during my 4 night stay I was never disturbed by any unwanted noise from other guests or hotel staff - pretty remarkable. The room was large and comfortable and the bathroom was top notch. I used the fitness center... More 

Helpful?
1 Thank bigdog6668
Broken Arrow, Oklahoma
Level Contributor
3 reviews
Reviewed 5 weeks ago

We stayed at the Westin Galleria Dallas to celebrate our little girl's birthday with the American Girl package and had the best experience! The staff offered the most professional and attentive service we've encountered in any hotel. From the valets who welcomed us, to the bellman who whisked away our luggage, to the cheery front desk reception, we were greeted... More 

Helpful?
Thank karenklaus
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello KarenKlaus, Thank you for your review and thank you for choosing the American Girl package for your little girl's birthday celebration. We are so happy to hear your time with us was memorable, and hope to make it an annual affair. Keep spreading the word. Be well, Greg White, General Manager More 

Sandwich, Illinois
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 27, 2016 via mobile

Clean, good down town location. Bed was firm and slept great. Good water pressure and rain shower. Restaurant in hotel is expensive for the quality of food. So stay there eat somewhere else. Front desk was very nice. Parking was $30 a day and no one mentioned just showed up on the bill

Helpful?
Thank labaker026
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello traveler, I'm glad you had the opportunity to experience a stay at The Westin Galleria Dallas. We've shared your feedback with our teams, as any feedback helps ensure great guest experiences. We're sorry you weren't aware of the daily valet charge, but please know, we do also offer free parking across from the hotel entrance, as well as in... More 

Montreal
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 26, 2016

I choose this hotel based on the positive reviews on Tripadvisor and it was a disapointment. First, I had special requests that were not met (I had asked for a non feathered bed and it was not done). Secondly, the hotel is near a highway but the windows are not properly isolated so it's really noisy. The service is good... More 

Helpful?
1 Thank FrancoisMontreal
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 26, 2016

The Westin Galleria Dallas is the place to stay if you're gonna be in Dallas for a weekend or even a week. It is close to downtown and North Dallas, and the best part is it is connected the Galleria Dallas, which is a giant mall offering your top brand names. The hotel is very nice, they have a great... More 

Helpful?
Thank josephfare
Baltimore, Maryland
1 review
Reviewed October 21, 2016

Westin Guest Services went out of their way to make sure I had wonderful room and the best bed in the business waiting for me on a night when the hotel was sold out and my flight didn't land until 11:00 p.m! They made sure my SPG number was in the record and the very late arrival was notated. I... More 

Helpful?
Thank jnfrdm2011
Level Contributor
253 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed October 20, 2016 via mobile

I stayed here on a recent business retreat. The rooms were very nice and the beds very comfortable. They didn't have the room I originally booked but out me in another nice room and offered a free drink at the bar to accommodate. The meeting rooms were nicely appointed and very functional. My only complaint is that the room temperature... More 

Helpful?
Thank Polly T
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi Polly T., We sincerely appreciate your feedback of your most recent stay. It sounds like, overall, you enjoyed your stay with us. With regards to the temperature of the room, please know all rooms have the ability to adjust the thermostat to a comfortable setting. If the thermostat was not functioning properly, we do advise guests to contact Service... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 

Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Parkway, Dallas, TX 75240
Location: United States > Texas > Dallas
Price Range: $143 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
Reservation Options:
TripAdvisor is proud to partner with Starwood, Hotels.com, Booking.com, Priceline, Cancelon, Odigeo, HotelsforEveryone, Expedia, Travelocity and Jetsetter so you can book your The Westin Galleria Dallas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#5 Green Hotel in Dallas
#6 Family Hotel in Dallas
#6 Luxury Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Galleria Dallas staff and other travelers.
9 questions
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See all questions (9)

Questions? Get answers from The Westin Galleria Dallas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms overlooking North Dallas Parkway have good views and are very quiet.”
 of 5 bubbles Easttexan2010, 3 weeks ago | Read review
“there is a little gap at the bottom of the door so if you want a very quiet room ask for one at the end of the hallway.”
 of 5 bubbles 629nitak, 4 weeks ago | Read review
“If you must stay there, choose room with executive club access”
 of 5 bubbles FrancoisMontreal, Oct 26, 2016 | Read review
“choose a room on a higher floor to avoid noise from the mall.”
 of 5 bubbles 804raem, Oct 12, 2016 | Read review
“Make sure you get a highway-side room - the other view is even worse”
  • Courtesy tray with oversize Starbucks coffee bags
  • Amenity cabinet
  • Iron and board in the closet
  • Seating area
  • Bed
  • Large closet with thin bathrobe
  • Shower has no flow regulation
  • Work area
 of 5 bubbles JTCz, Oct 8, 2016 | Read review
5 of 5
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