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The Westin Galleria Dallas

#8 of 200 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
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The Westin Galleria Dallas
The Westin Galleria Dallas
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1,019 Reviews from our TripAdvisor Community

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Showing 999: English reviews
New York
Level Contributor
15 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

I traveled with a couple of business associates and we all had different meetings throughout the Dallas area. The hotel was in the middle of the everything which made coordinating travel much easier. The hotel itself was clean and had comfortable beds. The only downside of the trip was the bartender at the Oceania restaurant downstairs in the lobby, both... More 

Helpful?
Thank ShortOnTime80
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

After I got home, I realized I needed a detailed receipt of what I had ordered in my room service. The hotel had to backtrack to find the actual receipt from the restaurant and got it for me. Everyone was happy to help. I greatly appreciated this. I thought that I would be out the money so this was exceptionally... More 

Helpful?
Thank Spjut
Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The Westin Galleria is our favorite hotel in Dallas! The staff is friendly, the rooms are clean, and they have the most comfortable beds! We have stayed there for years and have always noted it is very well managed. I give it 5 stars for excellence!

Helpful?
Thank laurentravels1
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

The stay very comfortable and the best part of the hotel is its right in the galleria mall.. Easy access to mall makes it very convenient for shopaholics. Nice rooms and great food, would recommend for all business and leisure travelers traveling to Dallas..

Helpful?
Thank Roshan R
Memphis, Tennessee
Level Contributor
9 reviews
5 of 5 stars Reviewed 1 week ago

from the lobby to the guest room was simply amazing!!!! Great customer service! I went for my birthday and had the best time! Great location to the belt line and the mall is downstairs!!! We had a room on the top floor and the view was nice as well

Helpful?
Thank ashley h
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi Ashley H., We are happy we could help you celebrate your birthday, and look forward to celebrating many more. Best wishes, Greg White, General Manager More 

Athens, GA
Level Contributor
71 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything was wonderful from checking in to checking out. We had a room with two queen beds and it was huge! Loved the big bathroom and the beds were super comfortable. The room had a nice view of the city with a padded window seat. The minute we walked into the lobby the lovely smell of their Westin white tea... More 

Helpful?
Thank Kacki62
Sudbury, Massachusetts, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Lovely staff, nice hotel, super convenient set-up for a business conference with good lobby areas & ballrooms. Access to high end mall is terrific and provides nice options. 10 miles north of downtown Dallas and right on highway to DFW.

Helpful?
Thank SVL_travel
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello there traveler, Thank you for taking the time to share your experience of our hotel. We really appreciate feedback and are happy to hear you enjoyed everything about the hotel. We did, however, notice you only have us 4 stars. Please reach out. We would love to know what it would take to make your experience 5 star, gmgreg.white@westin.com.... More 

Dallas, Texas
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Love this indoor mall with free parking and an ice skating rink. There were many shops and restaurants inside. Interior design is classy and the sunlit roof provides a sense of open-air feel to the place. Would visit this mall often especially on very hot days (or cold for that matter).

Helpful?
Thank pilgrimpinay
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello from The Westin Galleria Dallas! Thank you for your great review. We look forward to being your choice in Dallas, and look forward to keeping you cool (especially on hot Texas days), and fulfilling all your travel needs. See you soon, Greg White, General Manager More 

New Orleans
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I thoroughly enjoyed my stay this past weekend at the Westin Galleria Hotel in Dallas. The entire team was very courteous and friendly. I was delightfully upgraded to an executive king room on the club level floor as an SPG guest. The amenities were wonderful! Morning breakfast and evening appetizers were delicious. While I was at the hotel I used... More 

Helpful?
Thank travelerlady2009
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello Travelerlady2009, Thank you for a five star review. I am thrilled we gave you a memorable five star experience. Thank you for recommending The Westin Galleria Dallas to others. See you again soon, Greg White, General Manager More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 3 nights with my husband for 4th of July weekend. What an amazing hotel. The gym was excellent, excellent customer service, nice, clean room, room service was excellent (but pricey), and a great location as it is attached to a mall. Highly recommend this place! We will definitely be back.

Helpful?
Thank Shari C
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi Shari C., Thank you so much for your five star review. It delights us to hear you thoroughly enjoyed your experience, and felt you had to tell others about it. We look forward to being your long-lived home away from home, when you're in Dallas. See you again very soon. Be well, Greg White More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 

Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Parkway, Dallas, TX 75240
Location: United States > Texas > Dallas
Price Range: $172 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#5 Green Hotel in Dallas
#6 Luxury Hotel in Dallas
#6 Family Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas
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