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The Grand Hotel Dallas

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The Grand Hotel Dallas
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100 Reviews from our TripAdvisor Community

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Showing 91: English reviews
St Louis, MO
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 12, 2016

Stayed here with my family for the 4th of July weekend. Our room had double beds and faced the pool area. Which got noisy at times. There was unfinished construction on our hall which seemed unsafe. Mr. Security walking around the property made me a little nervous. The room wasn't the best but we made due the two nights we... More 

Helpful?
Thank brownsbeauty
Shreveport, Louisiana
1 review
1 of 5 stars Reviewed August 8, 2016

The staff is very rude and unprofessional. At 1:30 in the morning, roaches were crawling up the wall and on the headboard of the bed. furthermore, a mouse decided he wanted to come play hide and seek. When asked for the manager on duty, front desk say the manager is out of town for the night and upgraded our room... More 

Helpful?
Thank Louisianaraisedl81
Hurst, Texas
1 review
1 of 5 stars Reviewed August 5, 2016

a wheelchair drug dealer, people outside harassing the patrons, lobbys smell of weed. just checked in and ready to check out. from the drug dealer wheel chair guy who mean mugs you everytime you go in and out of your room. to the guys sitting outside in their cars harassing and cat calling you. and cursing you out when you... More 

Helpful?
Thank mgcllydlcs
Kentucky
1 review
1 of 5 stars Reviewed July 28, 2016 via mobile

Nasty- from the moment you walk in, it's nasty. I felt very unsafe and it seemed as if every other person coming or going was high on something. Go to our room, step out on the balcony, we find a box with 2 needles and syringes and a little baggie. Couldn't even get my $380 dollar refund until a manager... More 

Helpful?
Thank chelebele79
Houston, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 11, 2016

The location is good for me. I've stayed there a few times. In my experience some mattresses are as firm a boards of hardwood. Several rooms on the 2nd floor have carpets and drapes that have retained unpleasant odors. TV service is provided by DirecTV, but the video quality is about as fuzzy as an antenna TV from the 1970's.... More 

Helpful?
Thank Look4water34
Sabrina-GM, General Manager at The Grand Hotel Dallas, responded to this review

Thank you for choosing the Grand Hotel Dallas for your stay! We are working very hard to improve all conditions of our establishment. Your feedback will be a vital asset to helping us positively improve overall. More 

1 review
1 of 5 stars Reviewed April 9, 2016

avoid this hotel!!!!!! i stayed last year 2 nights, it was around 50 usd x night but it was a mistake, my wife almost kill me... its old, stinks, its like an hotel for criminals and homeless... PLEASE dont stay here!!

Helpful?
Thank Eric E
Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 18, 2016

rented a room for our anniversary, BIG MISTAKE!!! The night shift clerk was RUDE, didn't want to give us any information the hotel it's self and didn't know the area to tell us a good place to even have a nice dinner. The jack in the box and the subway are not nice to have a romantic dinner. Not only... More 

Helpful?
1 Thank Rain A
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 8, 2016 via mobile

The hotel is not in a bad area, I have stayed in a very nice three star hotel that is located directly behind it, however this hotel was honestly a disgrace. Let me start by saying the weiver you sign when you first enter the hotel should be a warning that things are not in the up and up in... More 

Helpful?
2 Thank perreese
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 19, 2016 via mobile

I should have done more research before staying here. I normally do but was going because of illness. We stayed 3 nights and our room was not cleaned once, our TV had lines going thru it and was never fixed. I have never stayed in a hotel that cared less about their customers than this one. I did not get... More 

Helpful?
3 Thank eproctor1
Tyler, Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 5, 2016

We stayed here New Year's Eve and it was just creepy! From the parking lot you could tell it wasn't the "grandest" of places. The whole place reeked of weed - pretty sure we got a contact high in the elevator. Saw a few prostitutes,which is apprently common for this place, according to other reviews. There's an armed security guard... More 

Helpful?
3 Thank HN1212
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about The Grand Hotel Dallas

Address: 7815 Lyndon B Johnson Fwy, Dallas, TX 75251-1207 (Formerly Quality Inn Conference Center)
Location: United States > Texas > Dallas
Price Range: $59 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Grand Hotel Dallas 2.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Quality Hotel Dallas
Quality Inn Dallas
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