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Sheraton Suites Market Center

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Sheraton Suites Market Center
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462 Reviews from our TripAdvisor Community

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Showing 453: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

First night here just amaze with the food Excellent service by Ali. The waiter Ali very helpful and professional The grilled chicken and spinach salad delicious. Thanks Ali for exceeding my expectations.

Helpful?
1 Thank Niaris R
1 review
3 of 5 stars Reviewed 6 days ago NEW via mobile

Sheets are scratchy and the bed was terrible. Bring your own pillow. Found what looked like dog hair in my sheets. The hotel is in serious need of renovation, which I think it is getting at the end of the year. The location is great and there is a great hamburger joint down the street call goat rodeo. The staff... More 

Helpful?
Thank Melinda I
Fort Worth, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

Every single employee was friendly above and beyond expected. We were here for 5 days on a business trip. Our brother came along to get out of town. He was able to stay entertained at the pool and the bar while we were at business conferences. We would highly recommend and will stay here if we are in Dallas again.

Helpful?
Thank mattsillanpaa
Houston, Texas
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is tired. And I am tired from a poor night's sleep. The double beds are uncomfortable, lumpy, and old. Fortunately we had a two room suite with a pull out sofa bed because there was no way my husband and I could have shared a bed. The carpets are dirty and stained, with gum stuck to the floor... More 

Helpful?
Thank Scrapper08

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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We are staying in a mini suite which is good for a family of four. The only bummer part is they were out of queen sized beds, so we are keeping in full beds. Not the hotels fault though. They accommodated us last minute. My favorite part is the flavored water served daily and so far they have served three... More 

Helpful?
Thank Nicole F
Minneapolis, Minnesota
Level Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The people at this property make the place. Yes, the hotel is dated, and yes it needs to be upgraded, but the people who work there are all excellent. I have returned here and find that I am treated better than my only family. Eva Garcia and Stephen Ware are so very kind to me. They know that I am... More 

Helpful?
Thank MaDonna S
San Ramon, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

While it has 2 room suites, there are multiple issues. Room still smells from smoke even though its declared as non-smoking, i think they need to use an air purifier. The drinks quality at the bar was poor, the margarita was sickly sweet and i sent it back. Tried then a different drink, which was super duper chili and spicy.... More 

Helpful?
1 Thank KC_20142014
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings KC_20142014, Thank you for staying with us, we certainly appreciate your business. I truly apologize about the issues you incurred while staying with us. We value all feedback to improve our services and I will certainly be discussing this with my team. I am sorry that we did not meet your expectations and thank you again for staying with... More 

Seattle
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

This place is too dated and it's almost like they quit trying...Almost.... The room was old and things did not work right, sliding door wouldn't slide, plug in sink (i wear contacts) wouldn't go down, and the furniture was worn. I will say though, the customer service went above and beyond. Every one was welcoming and helped wherever they could.... More 

Helpful?
Thank PeeDeeR
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings PeeDeeR, Thank you for staying with us, we truly appreciate your business. We value your feedback and I do apologize that everything was not up to standards in your guest room. We are beginning property improvements soon and are looking forward to sharing details soon as we learn about them. We will certainly pass along your feedback to Jeremy,... More 

Minneapolis
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I was told last year this time they would be updating this property. It is so tired and dirty that I am surprised they waited so long. Well, so far they've fixed the roof and a service elevator. That's it. So, once again I walk down the filthy halls to my room. It's been cleaned by housekeeping, but I still... More 

Helpful?
Thank Lynn_0130
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Lynn_0130, Thank you for staying with us once again, we truly appreciate your business. We understand that the updating has been mentioned for some time. We are getting very close to beginning and the team is getting very excited to share some details once we learn more. We appreciate your loyalty and hope that once you learn of what... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

I used to love this property but now the hallways stink . It definitely goes not feel like a spg hotel . It desperately needs a makeover . The doors are chipped .. The carpets have stains This is close to market center but now is very run down and the staff doesn't make matters better

Helpful?
Thank Shikha P
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Suites Market Center Dallas is close to American Airlines Center, JFK museum, Dallas Aquarium and Zoo and West Village restaurants, and has over 4300 square feet of meeting space. ... more   less 

Additional Information about Sheraton Suites Market Center

Address: 2101 Stemmons Freeway, Dallas, TX 75207
Location: United States > Texas > Dallas > Northwest Dallas-love Field
Price Range: $115 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Market Center 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Sheraton Suites Market Hotel Dallas
Sheraton Market Center
Sheraton Hotel Dallas
Dallas Sheraton
Sheraton Dallas
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