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Sheraton Suites Market Center

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Sheraton Suites Market Center
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486 Reviews from our TripAdvisor Community

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Showing 472: English reviews
Camano Island, Washington
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Nice clean hotel room with a nice balcony and a view. The bathroom is really small but otherwise a very nice room with separate bedroom. I called from Love Field and the shuttle driver Jeremy called me back with a specific eta, so I didn't have to stand out in the heat for 30 minutes. Very good customer service overall.... More 

Helpful?
Thank 302michealt
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Came here for a weekend trip to go to the market and explore Dallas. The only reason I gave this 2 stars instead of 1 was because the employees were VERY nice. Outdated, ripped up leather headboards, mold above showers, tv in living room didn't work, stains covering carpet in room and hall, couldn't get wifi connected even after seeking... More 

Helpful?
Thank Morgan B
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Morgan B, Thank you for choosing the Sheraton during your trip to Dallas. We appreciate the feedback regarding your stay. I do apologize for the conditions during your stay with us. The hotel will be undergoing some major updates soon and we are very excited to share the details. We appreciate the comments regarding the staff, we will be... More 

Travelers are raving about these Dallas hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

It's been 13 days since my stay over Labor Day Weekend. I encountered what the hotel confirmed was bed bugs. I have 49 bites all down by face, neck, arms and hands. I wasn't going to post a review, and this isn't as much to complain as it is to let others know about this issue. I feel I'd be... More 

Helpful?
2 Thank Kristen B
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Kristen, Thank you for your feedback and comments regarding your stay with us. We are terribly sorry that this unfortunate incident occurred during your stay with us. The hotel takes bed bug incidents very seriously, and proper treatment was done immediately. In addition ongoing inspections and careful watch are in place for preventative measures as well. With the amount... More 

Rotorua District, New Zealand
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Firstly the check in was busy and took way longer then expected however the lobby was tidy. The lift only gives you a 2 second window to enter or exit and it bloody hurts when it closes on you. the staff seem to know this so if they are in the lift when you go to enter they will hold... More 

Helpful?
Thank Kirsty S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Jeremy, our shuttle driver, provided excellent service. He was kind, helpful and personal. He even gave me his cell phone number to call him when I needed a ride. What a nice guy! He was very patient while waiting for a large party to walk over to his van, too. And, he even dropped us off at a restaurant within... More 

Helpful?
1 Thank Ryan G
Wichita, Kansas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Quality place, nice and efficient staff, especially Ali (he rocked!). Loved the strong coffee in the morning! Our room was a nice size and I appreciated the the refrigerator/microwave. Restaurant/bar was consistently understaffed; but once the food arrived it was good.

Helpful?
2 Thank Shelly M
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently spent a few days in Dallas attending a National Conference for Nerium International. This property did a great job accommodating our group. From the Front Desk staff and the shuttle drivers to the maintenance team, they were all there to assist. One evening nearly 30 of us decided to eat in the small restaurant and they did a... More 

Helpful?
2 Thank Linda A
1 review
3 of 5 stars Reviewed 3 weeks ago

I had previously stayed at this hotel a couple of years ago so I decided to book again. The two men at the desk when I checked in were a delight. I stayed from Friday thru Sunday and the housekeeping was wonderful. They made sure we had enough towels, etc. My only disappointment/dissatisfaction was that I forgot a hat in... More 

Helpful?
Thank Olivia T
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we would like to recommend for a staff member by the name ALI that was helpful and professional the service is great, the staffs are good. Food is good one of the best hotel to stay in dallas the staffs are good

Helpful?
2 Thank assayagsh
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings assayagsh, Thank you for staying with us here at the Sheraton suites. We are glad to hear that you enjoyed your stay with us and that you for recognizing our staff. We will send our thank you them and to Ali! Your feedback is extremely important to us and we appreciate you taking the time to reach out to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago via mobile

Room was musty and mold in the room... We did not complain but won't be back to the hotel. Price for room quality not worth it. Also, the pool was not clean. And the hot tub unusable. I am giving two because staff and food was great. If your okay with the price for an "INN" hotel room look then... More 

Helpful?
Thank Keila M
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Keila, Thank you for staying with us. I am sorry to hear that you did not enjoy that stay with us. I can assure you that this is not common and we will be looking into this immediately. We appreciate the kind comments regarding the staff and will certainly be shared. Thank you for your feedback. Regards, Volkan Tekinkoc More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Suites Market Center Dallas is close to American Airlines Center, JFK museum, Dallas Aquarium and Zoo and West Village restaurants, and has over 4300 square feet of meeting space. ... more   less 

Additional Information about Sheraton Suites Market Center

Address: 2101 N Stemmons Fwy, Dallas, TX 75207-3004
Location: United States > Texas > Dallas > Northwest Dallas-love Field
Price Range: $113 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Market Center 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Sheraton Suites Market Hotel Dallas
Sheraton Market Center
Sheraton Hotel Dallas
Dallas Sheraton
Sheraton Dallas
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