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The Westin Dallas Park Central

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#28 of 201 Hotels in Dallas
GreenLeadersBronze level
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1 room 2 adults 0 children
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The Westin Dallas Park Central
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119 Reviews from our TripAdvisor Community

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Showing 118: English reviews
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Texas
Reviewed 2 days ago NEWvia mobile

My husband and I stayed here last weekend. There was a huge Easter convention and only two elevators were working. The hotel is about 20 stories high so we waited as long as 15 minutes for an elevator (we were on the 17 floor). The one good thing was since my husband is a Starwood member we got an upgraded...

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Helpful?
Thank LilShortRib
HOTEL’S FAVORITE REVIEW
Reviewed January 8, 2017 via mobile

One word. DIANE! She is the person to know. If she can't make your experience here amazing, then it isn't possible! I stayed here for for my girlfriends birthday and left with her being my fiancé and Diane made sure that we had a great stay with an upgraded room and gifts from her! She really does go above and...

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1Thank WorldWideFratboy
About Hotel's Favorite Review
Jeremy B, General Manager at The Westin Dallas Park Central, responded to this review

Thank you for taking the time to complete a survey. I apologize for what you experienced with our Food and Beverage. I see that Diane exceeded your expectations of the hotel and that she went above and beyond to take care of you. We are very happy to have Diane on our team, and I will make sure to let...

Brooklyn, New York
Reviewed 5 days ago NEW

This is a great, modern looking hotel. We were able to check in a little earlier than 3 PM which was great especially with a baby. We had just gotten off the plane and were super exhausted. The bed was so heavenly and clean! The shower was relaxing! Next time we're in Dallas, we'll definitely return!

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Thank ahhhchooo
Reviewed 6 days ago NEW

This is now the third time I've complained about this hotel. The first two times, out of respect I wrote only to the GM of the location but clearly it has fallen on deaf ears. I am a VERY loyal SPG member as I travel for work about 2 weeks per months and I even used to work for Starwood...

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Helpful?
Thank Alexandra M
Santa Barbara, California, United States
Reviewed 1 week ago

I travel frequently for business and have been to many Westin properties-- this one is, by far, my favorite in terms of staff and going the extra mile. Everyone from the valet to front desk to bar staff is incredible. I was fortunate enough to meet Melinda, one of the staff at Bar 1856 -- not only was she attentive,...

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Thank Jessica3954
Reviewed 1 week ago via mobile

This Westin is probably around the average for Westin chains. Not too fancy but clean enough. This review is really for the hotel restaurant Urban South Dine. I usually avoid hotel restaurants since they are pricey and average. However it was late so we settled for the hotel restaurant. It was surprisingly delicious! The prices were reasonable and the portions...

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Thank YanYan W
Reviewed 1 week ago via mobile

Front-desk: I arrived travel weary and had had my corporate card highjacked during my trip to LA the previous week. As Nina was checking me in she quickly ascertained that things had been a little rough (I flew the day before the big Nor'easter that shutdown all East Coast airports, enough said) and as she was handing me my room...

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Thank Suzann G
Evansville, Indiana
Reviewed 1 week ago

I was on a business trip with my team and the Hotel treated us like royalty. The rooms were large, very clean, and beautiful. The food was AMAZING and the staff went above and beyond to cater to our needs. I couldn't have asked for a better stay.

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Thank cobbunique
Longview, Texas
Reviewed 1 week ago

Our room was 725. The room was great & large. The bed was very comfortable and the room was quiet, even with several wedding receptions and soccer teams there. We had a good view of the outdoor pool. Valet parking is $27 per day and self park is $17 per day (Note: Benihana restaurant has large parking lot 1/2 block...

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Helpful?
Thank longviewlobo
Ruston, Louisiana
Reviewed 2 weeks ago via mobile

On our latest trip to Dallas, the hotels that we normally stay at were all full. So it was Recommended to us to stay at The Westin Park Central in Dallas. Let's start with the many great things with this hotel. They just completed a better than 42 million dollar renovation in October. The pool is incredible, they have a...

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Thank santoriablack2
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Park Central is near North Park Mall, The Galleria Dallas, Dallas Arts District, and several corporate headquarters. Our hotel has 42,000 sq ft of meeting space and free area transportation ... more   less 

Additional Information about The Westin Dallas Park Central

Address: 12720 Merit Drive, Dallas, TX 75251-1206
Location: United States > Texas > Dallas
Price Range: $100 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Dallas Park Central 4*
Number of rooms: 536
Reservation Options:
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Also Known As:
The Westin Park Central Hotel Dallas
Westin Park Central
Westin Hotel Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#13 Best Value Hotel in Dallas
#13 Green Hotel in Dallas
#17 Luxury Hotel in Dallas
#68 Business Hotel in Dallas
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Dallas Park Central staff and other travelers.
6 questions
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Questions? Get answers from The Westin Dallas Park Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor on pool side”
longviewlobo, 1 week ago | Read review
“Rooms on the fifth floor were not good”
  • Big black marks on the comforter when we arrived. Looks like grease or something.
MexicoDoolie, Mar 15, 2017 | Read review
“Higher floors quieter. Also have a GREAT craft beer bar”
joeyr759, Mar 13, 2017 | Read review
“Ask for a room away from the lifts and ice machines.”
908parkerh, Mar 2, 2017 | Read review
“Book when cheaper rates are available.....very nice hotel”
hokiepokie95, Mar 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question