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The Westin Dallas Park Central

#80 of 200 Hotels in Dallas
GreenLeadersBronze level
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The Westin Dallas Park Central
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683 Reviews from our TripAdvisor Community

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Showing 672: English reviews
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

First the hotel is under construction and I could not find that information anywhere on their website where the receptionist claimed it was listed. I was only in town for one night and thought the Westin has a great reputation so I chose this location that was central to most of the errands I was in town to handle. The... More 

Helpful?
Thank Marquetta T
Prescott Valley, Arizona
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I took part in a conference for a week at the Westin. There were over 250 attendees. The main problem with the place right now is the fact that there are massive renovations taking place, so services are sporadic and liable to interruption on a continuing basis. In the case of conference attendees, this concerned the elevators in particular. When... More 

Helpful?
Thank Malcolm S
Southampton Parish, Bermuda
1 review
3 of 5 stars Reviewed 1 week ago

The driver or Valet of this hotel named Antonio B was one of the kindest drivers/valet I have ever met. He greeted us with a warm pleasant smile and soft spoken voice and went out his way to take us to a grocery store and a restaurant when we first arrived. After his day off he came and apologized for... More 

Helpful?
Thank kveg60
Littleton, Colorado
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

As a Westin this has a lot of work to do. Granted, they are doing a $35M renovation but my comments have nothing to do with the renovations and all to do with SERVICE and COMMUNICATION. To begin with we were a part of a 300 person meeting for a week. The hotel has 5 elevators. only ONE WAS WORKING!!... More 

Helpful?
Thank Gordon S
Trabuco Canyon, California
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We were recently there for the USA Volleyball Boys National Tournament. I had made a reservation for here to be close to our boys hotel. The lobby was nice, our room was very spacious and newly redone. The staff was friendly and polite. But there were definitely things that slipped through the cracks. They could probably use a little more... More 

Helpful?
Thank Cheri S
San Francisco
Level Contributor
78 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This is a huge and older hotel perfect for conferences. But not much else. Needs a lot of work and looks like they are starting construction. But it's sad looking. Old tired. And the hallways smell. Smell old. As a Platinum 100 I was given a normal old room -- not even one of the remodeled rooms. Forget an upgrade.... More 

Helpful?
1 Thank mpolatin
Ada, Kansas
Level Contributor
7 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Construction was going on so hard to say really. Not much stuff in walking distance some staff at the front desk tend to ignore you if you need something. The rooms were clean and comfortable and you would expect from a Westin. Overall not the best probably wouldn't stay again. Oh yeah the main thing I didn't like about it... More 

Helpful?
Thank leedoggee
Louisiana
Level Contributor
127 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You feel as if you are in a brand new hotel. I am a traditionalist, and I loved the contemporary decor. The staff was friendly and very accommodating. The bar area serves great pub food. I had a great night's stay and slept well.

Helpful?
Thank Karen M
Milwaukee, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Overall, the trip was great considering the renovations happening throughout the hotel. All events were organized, the hotel was very clean and I cannot say enough about the bar staff to help us unwind at night. Tony, Kay and Caitlin were outstanding. They always kept us full even when they were really busy. Thank you to the Westin team for... More 

Helpful?
Thank Douglas H
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My daughter and I stayed at the Westin Park for the MB model convention. Overall, our stay was very nice considering the high volume of visitors that week. There were several outstanding staff members that helped us that week - Gary with the valet team and Kevin the bellman were especially helpful. Kathy H.

Helpful?
1 Thank Kathy H
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Westin Park Central is near North Park Mall, The Galleria Dallas, Dallas Arts District, and several corporate headquarters. Our hotel has 42,000 sq ft of meeting space and free area transportation ... more   less 

Additional Information about The Westin Dallas Park Central

Address: 12720 Merit Dr, Dallas, TX 75251-1206
Location: United States > Texas > Dallas
Price Range: $90 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Dallas Park Central 4*
Number of rooms: 536
Reservation Options:
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Also Known As:
The Westin Park Central Hotel Dallas
Westin Park Central
Westin Hotel Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#17 Green Hotel in Dallas
#30 Luxury Hotel in Dallas
#68 Business Hotel in Dallas
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