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The Westin Dallas Park Central

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#32 of 200 Hotels in Dallas
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1 room 2 adults 0 children
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The Westin Dallas Park Central
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99 Reviews from our TripAdvisor Community

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Showing 98: English reviews
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Reviewed 3 days ago NEWvia mobile

I was kinda lost coming in. The front desk was very friendly. Diane, was very patient with me and kind. She even texted me to make sure I was comfortable with everything. The room was decent. Same as any other hotel in my opinion, but they have the rain shower head so I thought that was pretty cool cause I've...

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Helpful?
Thank L N
Sioux Falls, South Dakota
HOTEL’S FAVORITE REVIEW
Reviewed January 6, 2017

I was placed at this hotel for one night when my connecting flight in Dallas was cancelled. Front desk and restaurant staff made using the vouchers the airline provided an easy process. I arrived late in the evening and was grateful to discover that the restaurant was still open. The hamburger was excellent. The hotel is beautiful, and I would...

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1Thank ReaderPat
About Hotel's Favorite Review
Jeremy B, General Manager at The Westin Dallas Park Central, responded to this review

Thank you for taking the time to complete a survey. I am pleased to know that we turned an unpleasant situation into a refreshing and relaxing experience. We thank you again, and we hope to welcome you back soon! Jeremy Berlin General Manager

Junction City, Kansas
Reviewed 4 days ago NEWvia mobile

Rooms are average no refrigerator or microwave in our room. No free breakfast no fruit or anything offered as a alternative no newspaper on weekends elevator very very slow hotel did not honor 3pm check out even though that's what we booked through Westin Customer care call Center also when we book parking fee was not mentioned SURPRISE!!! when we...

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Thank 785familytrip2012
Denver, Colorado
Reviewed 5 days ago NEW

Very comfortable hotel with all the expected amenities of a Westin hotel. Very clean, food was very good, the bar was bright (one of the only hotel bars that was actually used by guest), and staff was very friendly. Definitely on the list of favorites list in Dallas.

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Thank Steve C
San Antonio, United States
Reviewed 5 days ago NEW

Have to give a huge shout out to the Westin Park Central and their leadership there. Jeremy Berlin you have done an amazing job turning this hotel and property around. We did an event there 4 years ago and said we would never go back. Thanks to Hank your Sales rep continuing to reach out and promising it would be...

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Thank Jennifer R
Navi Mumbai, India
Reviewed 1 week ago

Spent 8 nights on a business trip to Dallas. Definitely didn't match my expectations based on some of the reviews I read prior to booking. Elevators are ageing and the hotel lobby felt like a train station at times due to a conference being held there.

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Thank Kevin_Mumbai
Reviewed 1 week ago

Loved it ! I spent a full week there for business purposes and have nothing but good things to say about the entire experience. Healthy and refined cuisine - Staff at the restaurant was awesome, especially Julie ! She is very talented at relating with people and made excellent recommendations every time I had dinner there this week - Great...

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Thank Claude M
Playa del Carmen, Mexico
Reviewed 1 week ago

I have been a Westin hotel patron for many years but this is a really bad example of what used to be a quality business hotel. It has just been renovated and whatever they paid for the rooms to be re done they were ripped off. The room was missing the mini fridge with the mini bar items, there was...

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Thank MexicoDoolie
Dallas, Texas
Reviewed 1 week ago

I was pleasantly surprised by our stay here. Was really, really nice. I stayed here probably 10 years ago and it was just okay. Decided to give it another shot since there were renovations, and it really has improved alot. Price is hard to beat - especially on Priceline, so that's a good start. Check in was super fast, and...

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Thank mpugh22
Reviewed 1 week ago via mobile

I enjoyed my stay there very much. I visited the bar while there and was served by Maranda. She was amazing! So helpful and pleasant. I received just the right amount of attention. Even when she was busy. I felt like an honored guest. I'll definitely stay there again. ~Coley the MomInShaman

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Thank Nicole N
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Park Central is near North Park Mall, The Galleria Dallas, Dallas Arts District, and several corporate headquarters. Our hotel has 42,000 sq ft of meeting space and free area transportation ... more   less 

Additional Information about The Westin Dallas Park Central

Address: 12720 Merit Drive, Dallas, TX 75251-1206
Location: United States > Texas > Dallas
Price Range: $99 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Dallas Park Central 4*
Number of rooms: 536
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, HotelsforEveryone and Priceline so you can book your The Westin Dallas Park Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Park Central Hotel Dallas
Westin Park Central
Westin Hotel Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#14 Green Hotel in Dallas
#19 Luxury Hotel in Dallas
#68 Business Hotel in Dallas
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Dallas Park Central staff and other travelers.
5 questions
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New York City, New York
London, United Kingdom
1 month ago
Norman, Oklahoma
over a year ago

See all questions (5)

Questions? Get answers from The Westin Dallas Park Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on the fifth floor were not good”
  • Big black marks on the comforter when we arrived. Looks like grease or something.
 of 5 bubbles MexicoDoolie, 1 week ago | Read review
“Higher floors quieter. Also have a GREAT craft beer bar”
 of 5 bubbles joeyr759, 2 weeks ago | Read review
“Ask for a room away from the lifts and ice machines.”
 of 5 bubbles 908parkerh, 3 weeks ago | Read review
“Book when cheaper rates are available.....very nice hotel”
 of 5 bubbles hokiepokie95, 3 weeks ago | Read review
“Was not a guest at the hotel. Did not have access to the rooms.”
 of 5 bubbles berylmcghee, Feb 19, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question