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The Westin Dallas Park Central

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#82 of 200 Hotels in Dallas
GreenLeadersBronze level
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The Westin Dallas Park Central
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720 Reviews from our TripAdvisor Community

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Showing 709: English reviews
Reviewed 6 days ago NEWvia mobile

We went to eat at the restaurant in the newly renovated hotel with friends and was blown away! The cuisine and crafted cocktails were delicious! We started with the fried tempura shrimp and the fine cheese platter. We then had our main dishes- the salmon, red fish platter, and the crab cake sliders. It was all amazing! The bartender was...

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Helpful?
Thank Carla C
Houston, Texas
Reviewed 6 days ago NEWvia mobile

I met friends in town at the hotel lobby restaurant, the food was fabulous! We started out with drinks from the nearby lobby bar. The bartender was a true mixologist, he made us craft cocktails and concoctions all evening. He was very friendly and knowledgeable! The restaurant was a real treat. Our party started off with the tempura shrimp and...

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Thank GoFrogs2011
Reviewed 1 week ago via mobile

Thank you Shatobrione and Anthony for your friendly and professional welcome to the Westin. You quickly made adjustments to our reservation to accommodate our needs! Our great stay started with your gracious welcome. Thank you again!

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Thank Dennystjohn
Amarillo, Texas
Reviewed 2 weeks ago via mobile

Jeremy, Thank you for your note. I was sorely disappointed in my stay there. There are NUMEROUS deficiencies in the property and the staff. I wasn't given the room I would normally expect. The room I was given was noisy, the toilet didn't work and I had to holler out into the hall to get your staff to quit yelling...

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1Thank strongarmlaw
Bloomington, Illinois
Reviewed 3 weeks ago

The remodel was well done, but is still finishing up here and there. The bathrooms seemed to rotate which ones were in operation, but when open they were nice. The meeting rooms were standard. The room was well appointed with modern conveniences (USB outlets and nice toiletries) but there was no refrigerator. They have a really nice bar in the...

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Thank dustyzz75
Dallas, Texas
Reviewed 3 weeks ago

Omg.. it is Amaizing! Went therr for an aniverssary weekend and did not want to leave.. rooftop pool, awesome showers, and the window scenery was the cherry on top!! "I recommend the top floors if available"

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Thank tony n
Atlanta, Georgia
Reviewed 4 weeks ago

Cons: The hotel is not centrally located, terrible parking deck, the hotel needs an upgrade, very slow elevators. Pros: Friendly staff, rooms are clean (but in need of upgrade) and hotel is in process of upgrading.

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Thank RondaJS
Texas
Reviewed 4 weeks ago

I pre-checked in at 2:30pm and was told I would be called as soon as the room was clean. At 4:30 I finally stood in line to see if the room was ready and was told it was. I had to be moved from the double room to the King I had initially requested which took quite a while. The...

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1Thank CGeserick
Jeremy B, General Manager at The Westin Dallas Park Central, responded to this review

I want to thank you for letting us know about your stay here at our hotel. I apologize for what occurred during your stay here at The Westin Dallas Park Central. I only wish that I had the opportunity to visit with you while you were a guest in the hotel. I am sure that we would have found a...

Roslyn, New York
Reviewed 4 weeks ago

Upon arrival, we pulled our luggage in and assumed a bellhop would approach. But, alas, none to be found. Check in process was quick.The room,a mini suite was large enough but no refrigerator or any other amenities other than a couch. Also, there was a faint lurking smell of stale smoke. In a non smoking property this just shouldn't happen....

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1Thank HMR52
Jeremy B, General Manager at The Westin Dallas Park Central, responded to this review

Thank you for taking the time to let us know about your experience while visiting our hotel. I do appreciate that you have given me a detailed review of our hotel. I apologize for the inconveniences you had during your stay. I hope that you would give us the opportunity to regain your trust and faith in our hotel. Jeremy...

Reviewed 4 weeks ago via mobile

This hotel is on the process of renovation. The room was nice, clean and with good wi-fi. But the elevators and escalator didn't work well. We had to wait for an elevator quite often. One day, there was loud drilling by our room for hours. And besides the hotel one, there is only one restaurant within walking distance, Benihana.

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Thank Lisa B
Jeremy B, General Manager at The Westin Dallas Park Central, responded to this review

I want to thank you for letting us know about your stay here at our hotel. I am sorry to hear that the noise from construction disturbed your stay. We are in the final stages of a multi-million dollar renovation and are giving great care to minimize the impact on our guest experience. I am so disappointed that we failed...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Westin Park Central is near North Park Mall, The Galleria Dallas, Dallas Arts District, and several corporate headquarters. Our hotel has 42,000 sq ft of meeting space and free area transportation ... more   less 

Additional Information about The Westin Dallas Park Central

Address: 12720 Merit Dr, Dallas, TX 75251-1206
Location: United States > Texas > Dallas
Price Range: $85 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Dallas Park Central 4*
Number of rooms: 536
Reservation Options:
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Also Known As:
The Westin Park Central Hotel Dallas
Westin Park Central
Westin Hotel Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#17 Green Hotel in Dallas
#30 Luxury Hotel in Dallas
#68 Business Hotel in Dallas
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Dallas Park Central staff and other travelers.
4 questions
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Questions? Get answers from The Westin Dallas Park Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get a room with a view”
 of 5 bubbles awesomeseminars, Nov 3, 2016 | Read review
“The new rooms are clean and quite.”
 of 5 bubbles ASweetwoody, Oct 20, 2016 | Read review
“Go somewhere else.”
 of 5 bubbles lindieface, Sep 20, 2016 | Read review
“Try to get a room on the lower floors as the elevators can be slow if there is a crowd. You can take the steps this way”
 of 5 bubbles kveg60, Jul 20, 2016 | Read review
“ask to see the room first and check the toilet and see if it has a refrigerator.”
 of 5 bubbles GordonS274, Jul 20, 2016 | Read review
5 of 5
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