Stopped in to get lunch at Asador with a friend who was checking out that afternoon (excellent by the way) and had a lovely interaction that started with the first person I spoke to (Alexandra, helping with valet but also with my various questions as I had a back and forth with my friend about where to eat, how much time we had etc.) Anyway—great experience even as a non-guest, just shows the level of care and attention to detail here that extends to the people greeting you when you drive up.
Valet service on point Thank you Grace and Don. Five star. Great espresso at Asador too Can’t wait to come back. Great view. Cannot go on enough about wonderful accommodations and friendly faces at every turn
The Entire Hotel Is GREAT!!!! The Lounge Ms Debra WONDERFUL!!!! Ms. Debra Shows and represents the STANDARD of the MARRIOTT FAMILY. The Food was great and we enjoyed it. The Drinks were hitting amazing!!!!
I recently had an early morning flight so I texted the valet and was notified that my car was ready and I proceeded downstairs. It was early morning so there was rain/moisture on car windows. The valet attendant Alexandra had already cleared the windows and had car warming up so I could jump in and go. It’s small details like this that make it worth it especially when time is of value. Thanks Alexandra!
The whole staff are extremely accommodating and kind from Alexandra at valet, Jasmine and Deborah in the lounge are and All the bartenders and wait staff in the restaurant..check in is easy. We have been staying at this hotel for years. It has had it ups and downs but over the last year it has really been coming out on top…Especially the restaurant. We would go eat at the restaurant even if we weren’t staying at the hotel.
The hotel is nice and clean. However, the friendliest service we encountered were the Valets. Alexandra was absolutely the kindest person. Her customer service is excellent! She is the only reason I gave three stars. They should have complimentary coffee out at all hours for guests. The location is not friendly to get out.
During my stay, I was greeted with friendly faces from the valet to housekeeping! A special shout out to the concierge staff (Debra) who was very delightful and always there to offer any support or help. Wonderful service!
Excellent hotel, friendly staff, clean, single room is around $250, in-hotel restaurant (Asador) has very good food and affordable prices (including drinking at the bar). It's about 20-30 minute drive from DFW Airport (depending on traffic). Lots of banquet options for business meetings (catering for the meetings was excellent).
The hotel is nice and clean. I’ve been well recognized as a titanium member. Nice view on the city. The food is amazing, both in the on-site restaurant and in the club lounge. The stuff is friendly and helpful. Special thanks to Mrs. Debra and Jasmine at the club lounge who made my stay special. This is the place I’ll definitely stay at next time I’m in Dallas.
The property and the staff are first rate. The room was clean and spacious. A special shout out to Wesley at the front desk and Jasmine in the concierge lounge. They were both friendly and helpful. I stay in a hotel 150 nights a year and this one stands out. If you get a chance, stay here in your next trip to Dallas.
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