From the check in, to when we needed extra towels to check out, everyone was excellent, very helpful with recommendations Valeria and James at the front desk were excellent. Will definitely be back!!!
James and Valerie were excellent, they are extremely friendly and well mannered, they are one of the if not the best staff I have ever encountered, any one who meets them will be greatful for there service
We stayed while our daughter was here having surgery at a hospital close by and the Renaissance Dallas was perfect. Modern, clean and spacious rooms with the best view of the city. The staff were very accommodating to our daughter’s needs and so very kind. I cannot say enough good things about our stay. Ms. Valarie was also amazing at helping us after my daughter was discharged from the hospital. We will stay here again when visiting Dallas~next time for fun :)
I am a frequent visitor to this property that I call it home. I was traveling in from Kansas City Missouri and knew the restaurant would be closed. I called ahead and spoke to Chris in the restaurant and he went above and beyond as he always does and had my order put in and cooked hot and fresh when I arrived around 1030. I also have an event coming up and Valerie always providing World Class Customer Service assisted me and my sons mom with finding the right room for our upcoming event
Valerie and Joe were very helpful and serviceable. They each provided excellent and immediate service. It was a pleasure to interact with them. Will definitely ask for them on my next Dallas visit. Thank you.
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