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Renaissance Dallas Hotel

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Renaissance Dallas Hotel
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787 Reviews from our TripAdvisor Community

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Showing 777: English reviews
Sydney, Australia
Level Contributor
157 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 269 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is geared towards more corporate clients due to its location. It located near Dallas Market Hall. As a tourist it is a bit hard to get around without a car. The closest train station is Market Center Station which was about 15-20 minutes walk away and involved crossing a couple of freeways and a railway crossing! The service... More 

Helpful?
Thank rc33
california
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here for a convention in June and the room and the hotel looks like it needs a remodel. The lobby may be the only part of the hotel that was more modern. I did not use the gym but it was pretty busy in the mornings so you should plan accordingly. I used the pool and had to... More 

Helpful?
Thank wireless_in_CA
Ft Worth
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I have done different kinds of trips at this hotel; I've enjoyed taking my grandchildren for the pizza and a movie night. This visit was a personal R&R so I could visit an arboretum concert and not spend an hour driving home. On Friday nights, the hotel has music in the lobby. One night it was a jazz trio; this... More 

Helpful?
Thank clwc
Newburgh, New York
Level Contributor
319 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Spent two nights for a trade show in Dallas. All staff encountered were very nice and helpful. Hotel itself is fine, but nothing special. A bit off the beaten path if your business in Dallas is downtown. Room was fine. Clean, bed comfortable and the concierge lounge was very nice and had a good breakfast. Strong and reliable wifi. Elevators... More 

Helpful?
Thank atima
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Atima, Thank you so much for your review of our hotel. I am happy to hear that overall you had a nice experience here. I also noted your comments regarding our elevator system and wanted to apologize for the confusion. We are in the middle of an elevator modernization and so we have one elevator that is fully renovated... More 

Atlanta, Georgia
Level Contributor
85 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

First off let me say that the staff at the hotel were very kind and helpful. The issues with this property have to do with the decor, upkeep and noise level. We were on the 20th floor to start and the noise from the highway was so loud you could not sleep. We moved to the 25th floor and it... More 

Helpful?
Thank Mary60898
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Mary, thank you for taking the time to review our hotel. I am sorry to hear that you were not pleased with your experience here. If you would like to give us a call and speak to one of our Operations Managers please do not hesitate to do so as we would love to hear from you. Our number... More 

Philadelphia, Pennsylvania
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel served as the host for my sister's wedding. The public areas were beautiful and we had a very nice guest room. The customer service was outstanding across the board! Parking was a bit challenging, as the exit was not working and had to be manually overidden several times during our stay. However, I would recommend.

Helpful?
Thank MissJudiC
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stay at a lot of hotels and I can't recall any where the customer service from EVERY aspect of the hotel was as exception as here. Housekeeping was super friendly and courteous. The staff in the concierge lounge accommodating and helpful. Front desk staff super helpful! There is staff in the lobby to greet guests, they were great. The... More 

Helpful?
1 Thank Nancy P
Dallas, Texas
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I ordered room service and had no idea the concept had changed...and I hate it. The menu, for the most part, was a bunch of lower-end food options and it was delivered in a plastic bag, with plastic fork and the food was in take-out packaging similar to getting something from a fast-food Chinese take-out. If I had known, I... More 

Helpful?
1 Thank Kristiana
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Kristiana, I am sorry to hear that you were so displeased with the new Room Service concept at the hotel. It is a concept that is being implemented across the brand in order to provide faster, more affordable and high quality food to our guests based on the feedback we have received. If you would like to speak to... More 

Wichita, Kansas
Level Contributor
137 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for two nights, and were very pleased with our stay! The lobby is really beautiful, and our room was nice (and clean!) as well! We asked for a view of downtown Dallas, and we got just that. The pool area was really great, and the hot tub was delightful. We felt like we were... More 

Helpful?
Thank MrsCain811
dtw
Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Had a delightful weekend stay at this hotel. The staff was friendly, professional and a joy to be around. There was a wedding this weekend but it did not interfere with the other guest. The staff did a marvelous job! I will always come back to stay at this facility.

Helpful?
Thank sapm16
Questions? Get answers from hotel staff and past guests. Ask a question

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Double Double Room (35)
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One-Bedroom Executive Suite (43)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Renaissance Dallas Hotel

Address: 2222 N Stemmons Fwy, Dallas, TX 75207-2802
Location: United States > Texas > Dallas
Price Range: $140 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Dallas Hotel 4*
Number of rooms: 514
Reservation Options:
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Also Known As:
Renaissance Dallas
Dallas Renaissance
Hotel Style:
#19 Luxury Hotel in Dallas
#31 Business Hotel in Dallas
#37 Romantic Hotel in Dallas
#43 Family Hotel in Dallas
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