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Renaissance Dallas Hotel

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820 Reviews from our TripAdvisor Community

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Showing 808: English reviews
Deptford, New Jersey
Reviewed 2 days ago NEWvia mobile

Had our Sales Meeting here. Elevators not equipped to handle 300 of us. Food served for Meeting events was average. Decent meeting facilities. Now the good. Very comfortable rooms & bed. Best night sleep in a hotel in a long time. Food in restaurant was excellent. Would consider staying again.

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Helpful?
Thank Michael F
England
Reviewed 2 days ago NEWvia mobile

I've just returned from a 6 night stay at this hotel as part of a conference for work. The good: Decor in main areas. The beds are very comfy. Air con works well. The staff in general very smiley and helpful. The bad: The coffee as the title indicates is weak and not sufficient to wake you up in a...

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Helpful?
Thank Alicatali
New Orleans, Louisiana
Reviewed 4 days ago NEWvia mobile

Staff was superb. Especially the young man John. Every time I stay there he has gone out of his was to roll out the carpet for us. I have seen someone so genuinely courteous. This guy deserves some high praises because it's not just me I watched him as I passed through the lobby and he gives every guest that...

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Thank Watatrip100
Sunnyvale, Texas
Reviewed 1 week ago

The Service at this hotel was Nice. I was there to officiate a wedding and the two day stay was comfortable enough, but I was starving the whole 2 days. Though we spent more $ on room service than the room and valet parking itself, NOT only have we been sick since we returned home, the A la Cart menu...

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Helpful?
Thank Dr Patricia D
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Dear Patricia, thank you so much for taking the time to review our hotel. I am so sorry to hear that your in room dining experience was so disappointing for you. Please feel free to give us a call if you would like to visit with the F&B Manager directly. We value your business and hope we will have the...

Fort Worth, Texas
Reviewed 2 weeks ago

My now Wife and I stayed there the night before leaving for our Wedding and Honeymoon. The staff found out and were fantastic! They went above and beyond making us feel welcome. Very highly recommended.

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Helpful?
Thank HouseJP007
Tulsa, OK
Reviewed 4 weeks ago

I've driven by this hotel for years and finally had a chance to try it out. The lobby was washioably trendy. The rooms were large, updated, and clean. The bed was comfortable and the view was fantastic. The food in the executive lobby was disappointing but the service was poor.

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Helpful?
Thank RealPersonNotOwner
Reviewed December 13, 2016

My overall experience was by far amazing. The entire front of the house office was professional, polite, and have impeccable customer service. My room was very clean and cozy. Definitely recommend this place to many.

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Thank tame y
Reviewed December 9, 2016 via mobile

I stayed in December 16 for a week for some company conference, it is a great place for that purpose. Building is fancy, roomy and plenty of facilities. I like the green apples on the front desk. The hotel staff are super friendly. They always remember your name. Services are prompt. Hotel exterior are fancy, lobby, restaurants, and conference rooms...

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Helpful?
1Thank Sindy W
Jane S, Manager at Renaissance Dallas Hotel, responded to this review

Hi Sindy - thank you so much for your feedback. I do apologize for the issues you experienced during your most recent stay with us and I will forward them to the appropriate managers for follow up. Also, if you would like to speak directly with us please feel free to call us at 214.631.2222. Kindest regards, Jane Schoonhoven, Executive...

Halifax, Canada
Reviewed December 7, 2016

I have stayed here few times and always loved it. The staff is very friendly and welcoming. The hotel is not in downtown but it is overlooking Dallas Skyline. The restaurant is well put together and have some good choices. Try their cocktail made with pisco sour. Will stay here again when I am back in town.

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Thank spago27
Houston, United States
Reviewed December 4, 2016 via mobile

I took my husband here for a birthday "staycation". The hotel is beautiful, rooms well appointed and access to major Dallas hotspots is great. My biggest issue is the service, the front desk, wait staff and even sometimes the valet all seemed to be stuck up. I am sorry we didn't pull up in a Maserati with the rest of...

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Helpful?
Thank Amber M
Chandana W W, Manager at Renaissance Dallas Hotel, responded to this review

Thank you for taking the time to review your stay with us. We’re very sorry you experienced an undesirable stay and level of customer service. The issues you mentioned are not typical of our hotel and we are incredibly sorry for every inconvenience. We appreciate you alerting us to this issue and we hope you will give us a second...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Renaissance Dallas Hotel

Address: 2222 N Stemmons Fwy, Dallas, TX 75207
Location: United States > Texas > Dallas
Price Range: $152 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Dallas Hotel 4*
Number of rooms: 514
Reservation Options:
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Also Known As:
Renaissance Dallas
Dallas Renaissance
Hotel Style:
#21 Luxury Hotel in Dallas
#31 Business Hotel in Dallas
#37 Romantic Hotel in Dallas
#43 Family Hotel in Dallas
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Questions & Answers

Here's what travelers have asked, with answers from Renaissance Dallas Hotel staff and other travelers.
7 questions
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Questions? Get answers from Renaissance Dallas Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room overlooking the highway then you could see the skyline”
 of 5 bubbles spago27, Dec 7, 2016 | Read review
“High Floor/Corner Room”
 of 5 bubbles Dealmaker, Nov 16, 2016 | Read review
“i prefer rooms no higher than the ninth floor ( personal reasons) and away from the elevators and ice or vending machines.”
 of 5 bubbles , Nov 1, 2016 | Read review
“There are not bad rooms but ask for an upper floor, great Dallas view...”
 of 5 bubbles jxw701, Oct 31, 2016 | Read review
“Higher floors better views. Downtown Dallas at night is a treat.”
 of 5 bubbles tommywilliams91, Oct 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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