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The Regency Hotel

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Traveler (125)
Room & Suite (31)
Traveler (125)
Room & Suite (31)
Pool & Beach (1)
Overview
  • Excellent4%
  • Very good4%
  • Average8%
  • Poor12%
  • Terrible72%
  • Jul 13, 2018
    “Smells of weed, cigs and danger”
  • Dec 3, 2016
    “Dangerous”
11350 Lyndon B Johnson Fwy, Dallas, TX 75238-3163 See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
Reviews (132)
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126 results
Traveler rating
5
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92
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LanguageEnglish
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5
5
10
14
92
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1 - 5 of 126 reviews
Reviewed July 13, 2018

YOU. GET. WHAT. YOU. OAY. FOR. The epitome. I couldn't sleep because I kept worrying about my truck and trailer being broken into. Sheets had cigarette burns on them. Hallways reeked of weed smell. Doors kept opening and closing (slamming) ALL NIGHT.

Thank toryhunter07
Reviewed December 3, 2016 via mobile

Do not stay here. It's in a really bad area and it's a horrible hotel. I booked it via a hotel booking website. I needed a cheap place to stay in Dallas when I was visiting a sick relative in hospital and I thought I...More

Thank Phil N
Reviewed November 9, 2016

When I walked in I was surprised at how the lobby looks. The front desk was nice and fast since I was in a hurry for an afternoon meeting. The rooms are good they smell like they were just cleaned. But no towels. Front desk...More

3  Thank ChristinaE1608
Reviewed October 31, 2016

I was there for all of 15 minutes before I saw cockroaches 2+ inches long. Needless to say she didn't argue about giving me a full refund. Don't be fooled by the entrance--wow is it much nicer than the rest of the hotel. The rest...More

1  Thank AnnieM1625
Reviewed October 30, 2016 via mobile

This is not a hotel you want to bring your family or even stay by yourself. The price is the same as any higher quality hotel in the area but it is run like, and in the shape of, an hourly rated hotel. Carpets were...More

Thank joshuamG7426BU
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About
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Room Service
Free Internet
Restaurant
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Banquet Room
Business Center with Internet Access
Laundry Service
Meeting Rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Tennis Court
Wheelchair access
Free High Speed Internet (WiFi)
Room types
Suites, Non-Smoking Rooms, Family Rooms
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
245
Formerly known as
Radisson Hotel Dallas East
Also Known As
Radisson Dallas
,
Dallas Radisson
Location
United States > Texas > Dallas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
245
Formerly known as
Radisson Hotel Dallas East
Also Known As
Radisson Dallas
,
Dallas Radisson
Location
United States > Texas > Dallas
Photos
Traveler (125)
Room & Suite (31)
Pool & Beach (1)
Family and Play Areas (3)
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Questions & Answers
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Fairnes
How could you allow an armed security guard whom you employ to rob by gunpoint your patrons and pepper spray people? This is what you did and a formal complaint has been lodged against you because you continue to do this. The power of social media will destroy your business reputation if you continue to all this to occur I do not normally share certain things however I think it's important to understand what's happening here. The owner of this Regency hotel is allowing African American people and Hispanic people to rent rooms, once they have their money, the employed Caucasian security guard goes into the room with pepper spray and mace and robs the people taking their money while threatening to shoot them and pepper spray then then they are kicked out of the room and not given refunds, then re-rent the same room to someone else. In essence doubling profits for one room, harassing patrons and allowing their employee to literally at gun point rob young adults is horrible. This happened just a few nights ago and while a group of young men coalition leaders were coming to talk to the owner, be present while the police come to take a report without the young men that were robbed feeling intimidated and ask the owner about what he's allowing to occur, the security was caught in the act of pepper spraying a Hispanic lady after trying to sexually assault the lady's 16 year old daughter. The security guard left the establishment after these gentleman started to confront him and the guard was not apprehended. The police arrived and took a formal complaint. The owner with knowledge that this was occurring would become an accessory to robbery. Do not go to any hotel that treats their patrons this way. Ensure your children do not go whether they are young adults or a grown person seeking overnight refuge while traveling or trying to get out of the rain or having an overnight birthday party.. Could be a number of reasons they are there. This is deplorable that young people are done this way. Thank you gentleman for standing up to injustice the right way. Not all of us are willing or able but each generation has someone that is!!
April 20, 2016|
AnswerShow all 3 answers
Response from GregsAddiction | Reviewed this property |
This doesn't surprise me one bit! Anyone that stays at this hotel is putting themselves in danger. I hope everyone that is reading these reviews stay far away from this place!! DO NOT CHECK IN!!
1
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Room Tips
"Do not get a room here no rooms are good room."
kristenb563
Oct 15, 2016
Read review
"Do not stay here,you will not be safe."
lashondellaf
Oct 1, 2016
Read review
"None of the rooms are good"
Z335HKadamd
Aug 22, 2016
Read review
"Room facing the parking lot get lots of noise and call to check the availability of the pool."
crystal33ar
Aug 10, 2016
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