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    Crowne Plaza Hotel Dallas Downtown

    1015 Elm St, Dallas, TX 75202-3126
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    10/8/2017 10/9/2017
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    $113$166
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    Traveler (261)
    Room & Suite (144)
    Dining (32)
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    Overview
    • Excellent36%
    • Very good23%
    • Average21%
    • Poor10%
    • Terrible10%
    Travelers talk about
    “west end” (50 reviews)
    “jfk museum” (24 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,302)
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    1 - 5 of 1,227 reviews

    Reviewed 4 days ago

    This hotel is in a wonderful position. Very clean, professionally managed property with a super location! Good restaurant on property and close to several others. The staff is very polite, helpful and accommodating. They offer Valet parking; self-parking is also available at a cost. The...More

    Thank rbakhtiar
    Hotel's Favorite
    Reviewed August 9, 2017

    The hotel is large but well set out with a large pool on the 9th floor, the bar and restaurant on the ground floor. The valet service was fantastic and well priced, very helpful staff. The hotel is not in a shopping area although the...More

    Thank A1place
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded August 11, 2017

    It's wonderful to hear you enjoyed your stay, especially the pool! It also sounds like you got to utilize our valet service, and we're glad to hear it was convenient. Thanks for taking the time to leave us a review. Best, Michael Renner, Front Desk...More

    Reviewed 4 days ago

    Recently stayed at this CP hotel for 2 nights. Being from Europe I was expecting a "like for like" Crowne plaza experience where CP is very high on the preferred hotel list. The staff were great and very helpful. The amenities in the room were...More

    1  Thank mark572015
    Reviewed 6 days ago

    The beds were very comfortable and well appointed. The room is spacious and relatively contemporary, including a large flat screen TV. The pool deck is nice for a little sun, but looks like the deck hasn't been maintained, It was hot when I was there...More

    Thank hundredmpg
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 4 days ago

    It's great to know you enjoyed your stay with us, and I'm so glad you found your room to be comfortable. What's more, there's nothing quite like cooling off by the pool, so it's great you got to enjoy that facility. I appreciate the feedback,...More

    Reviewed 1 week ago via mobile

    HORRIBLE smell throughout the hotel, and worsened inside the rooms. I asked to be moved to another room in hopes of the stench disappearing , but no luck! Both floors and rooms #1702 and #1901 were ridiculously disgusting, crickets everywhere, potent smell of urine or...More

    Thank Stewart S
    Response from Matthew K, Owner at Crowne Plaza Hotel Dallas DowntownResponded 3 days ago

    Stewart, this is obviously concerning, as we take the cleanliness of our rooms and space seriously, so I'm sorry if there was an unpleasant smell in your room. That really isn't typical, so I do appreciate the feedback -- rest assured your concerns will be...More

    The Fairmont Dallas
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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • $123 - $275 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 293
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Travelocity, Expedia, Hotels.com, Booking.com, Priceline, Orbitz, Hotwire, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Crowne Plaza Hotel Dallas Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Dallas >
    • Downtown Dallas
    • Also Known As
    • Dallas West End Hotel ,
    • West End Hotel Dallas ,
    • West End Dallas
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    Traveler (261)
    Room & Suite (144)
    Dining (32)
    Pool & Beach (25)
    Hotel & Grounds (182)
    Bathroom (12)
    Business Center & Event Rooms (12)
    Nearby
    Sponsored by:
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    .35 miles away
     
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    .54 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Cathy W
    September 20, 2017|
    AnswerShow all 4 answers
    Response from vajoefisher | Reviewed this property |
    No just the regular occupancy hotel tax which you pay everywhere in the USA. There is no special tax
    1
    Vote
    maryhmcdow
    July 18, 2017|
    AnswerShow all 2 answers
    Response from Hunter R | Reviewed this property |
    The pool is on the top floor and yes it is a rooftop pool but it is very out dated/A bit rundown. I'm not sure where the fitness center is I did not visit the fitness center.
    0
    Votes
    CARLAES
    June 17, 2017|
    AnswerShow all 2 answers
    Response from Caitlin L | Reviewed this property |
    no idea. try to check Google maps
    0
    Votes
    Room Tips
    "all the same. all are good rooms"
    Read review
    "Nothing to share"
    Read review
    "Avoid if possible."
    Read review
    "Higher room on pool side are quieter."
    Read review
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