We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Crowne Plaza Hotel Dallas Downtown

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Hotel Dallas Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,098 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,037: English reviews
Weidman, Michigan
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

I visited during a dangerous time for that area and the hotel provided extra care for our safety. I liked my 9th floor room overlooking the pool area. For the most part noise was at a minimum for the city. I only had the last night I stay be a problem with a large party out on the pool deck... More 

Helpful?
Thank NAMAHM
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear NAMAHM, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your four star review. We appreciate the feedback and wish you many happy returns. Sincerely, Brian Angerer Director of Front Office Operations Crowne Plaza Dallas Downtown More 

1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

While in Dallas getting my son situated in his college dorm, we stayed at the downtown Dallas Crown Plaza Hotel for two nights, August 11 and August 12, 2016. I must say they have the best front desk clerk, Mr. Shunte Nettles. He made sure our experience was something to talk about. He was professional, but personable. He made me... More 

Helpful?
Thank monica l
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear Monica, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your four star experience. We appreciate the feedback and will be sure to make sure Mr. Nettles is rewarded for his excellent service. Thank you again for staying and we wish you many happy returns. Sincerely, Brian Angerer Director of Front Office Operations... More 

Tustin, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We stayed three days during a short vacation in Dallas. The staff are the friendliest, most professional we have encountered anywhere. The room was clean, comfortable and well equipped. The only suggestion we had concerned the inability to get the room cool during the night. With the heavy, duvet on the bed, the room was a little too warm. Other... More 

Helpful?
1 Thank flyer2m
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear flyer2m, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your five star experience. We appreciate the feedback and wish you many happy returns. Sincerely, Brian Angerer Director of Front Office Operations Crowne Plaza Dallas Downtown More 

Amarillo, Texas
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

came to town for concert so stopped here. ill hit ya with that bad, staff is very snooty and unhelpful, i disagree with having to pay for parking when you stay, i thunk if the sheets are stained toss them and get new ones, reason i say is cause ours were so it mad the bed look dirty, the curtian... More 

Helpful?
1 Thank nessab1990
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear nessab1990, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinions. We appreciate the feedback and are very surprised that you found our staff snooty and unhelpful, that is the exact opposite of most of the reviews that we have received lately. As for the sheets, they definitely should have been removed... More 

Marietta, Georgia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Convenient location, huge room, great bar in the lobby, room service and walking distance to lots of restaurants and shopping. Will definitely be staying here on my next trip to Dallas! PS. Shout out to Ali the Valet Manager for letting me borrow his umbrella!

Helpful?
Thank Lace L
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear Lace L, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your five star experience. We appreciate the feedback and will let Ali know that you sent a shout out. Thank you again for staying with us and we wish you many happy returns. Sincerely, Brian Angerer Director of Front Office Operations Crowne... More 

Houston, Texas
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We were looking for a well priced hotel with the convenience of being next to the downtown attractions. This place hit that right on. Granted the building is old but everything worked. Staff was friendly and helpful.

Helpful?
1 Thank RoseAnneJensen
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear RoseAnne Jensen, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and wish you many happy returns. Sincerely, Brian Angerer Director of Front Office Operations Crowne Plaza Dallas Downtown More 

Cortland, New York
Level Contributor
56 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is close to the DART system, the aquarium and Dealy Plaza. Many of the other local sites are in walking distance. Many options to eat in the vicinity. The room was comfortable and clean. The food at the restaurant was pricey but good.

Helpful?
Thank Renee M
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear Renee M, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your four star experience. We appreciate the feedback and are so happy to read that you enjoyed our location and everything in its proximity. Thank you again for staying with us, and we wish you many happy returns. Sincerely, Brian Angerer Director... More 

Gretna, Louisiana
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We walked in and they accommodated us from the start. They even gave us free drinks for being an ihg club member!! Room was big, clean no issues staff was very very helpful would totally stay here again and would highly recommend this place!!!

Helpful?
Thank Xxaaronxx
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear Xxaaronxx, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your five star experience. We appreciate the feedback and are so glad you enjoyed your stay. Thank you again for staying with us, and we wish you many happy returns. Sincerely, Brian Angerer Director of Front Office Operations Crowne Plaza Dallas Downtown More 

Dallas, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here for my birthday weekend. It was an okay stay. Very nice room very clean and great view. Looks like part of the hotel is under construction and they advertiseThrive nightclub but it wasn't even open. That's the reason I chose this hotel. Other than that, very good especially for the price and location. Will stay again eventually.

Helpful?
Thank Deshandria M
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear Deshandria M, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your four star experience. We appreciate the feedback and are honored that you chose us to share your birthday. We are sorry that Thrive Nightclub was closed and being remodeled during your visit, but look for our new nightclub Illume to be... More 

Duarte, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My favorite hotel in the IHG portfolio in the DFW market. Quick check in, recognition of status (Platinum), bottle of water, paper, all good. did not have a chance to use gym or any of the dining options. Only little thing would be that check in should say that they unfortunately do not have an upgrade, if in fact there... More 

Helpful?
1 Thank rruize
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear rruize, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your five star experience. We appreciate the feedback and wish you many happy returns. Sincerely, Brian Angerer Director of Front Office Operations Crowne Plaza Dallas Downtown More 

Questions? Get answers from hotel staff and past guests. Ask a question

343 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (200)
Viewed
Room/Suite (65)
Viewed
Hotel & Grounds (25)
Viewed
Dining (9)
Viewed
Business Center/Function Rooms (3)
Viewed
View from Room (13)
Viewed
Pool/Beach Area (8)
Viewed
Bathroom (9)
Viewed
Other (68)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (107)
Viewed
Amenities (8)
Viewed
Double Room (21)
Viewed
King Room (20)
Viewed
Pool (12)
Viewed
Dining (17)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (36)
Viewed
Room/Suite (11)
Viewed
Dining (4)
Viewed
Hotel & Grounds (8)
Viewed
Business Center/Function Rooms (3)
Viewed
Pool/Beach Area (2)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Dallas hotels
Downtown Dallas
Hotel Indigo Dallas Downtown
Downtown Dallas
Homewood Suites by Hilton Dallas Downtown
Downtown Dallas
The Westin Dallas Downtown
The Westin Dallas Downtown
#33 of 200 in Dallas
4.5 of 5 stars 74 reviews
Show Prices
Show Prices
Show Prices
Downtown Dallas
SpringHill Suites Dallas Downtown/West End
Downtown Dallas
Hilton Garden Inn Downtown Dallas
Downtown Dallas
Aloft Dallas Downtown
Aloft Dallas Downtown
#69 of 200 in Dallas
4.0 of 5 stars 511 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike.Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief. Our facility is certainly "The Place to Meet" among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception.Leisure guests also appreciate our hotel's convenient downtown locale. Dallas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations.The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities. ... more   less 

Additional Information about Crowne Plaza Hotel Dallas Downtown

Address: 1015 Elm St, Dallas, TX 75202-3126
Location: United States > Texas > Dallas > Downtown Dallas
Price Range: $111 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Dallas Downtown 3.5*
Number of rooms: 293
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Odigeo and Priceline so you can book your Crowne Plaza Hotel Dallas Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dallas West End Hotel
West End Hotel Dallas
West End Dallas
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay