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The rooms were recently renovated so they were decently clean, but the hardware for the towels and the closet rod were missing with a tiny sign that said they were on order and hadn't arrived yet. SUPER inconvenient for a room full of 4 people....More
Amazing hotell! Clean and great location! Gym and pool with a nice view and great wifi!
Friendly staff and very polite. Would stay here again! Used roomservice that also was great and pretty cheapMore
Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded July 14, 2018
I'm so glad you had an all around excellent stay with us! It's great that you appreciated our location, amenities, and customer service. And we're proud to provide a comfortable stay here in the heart of downtown Dallas for an affordable price. Thanks for choosing...More
Stayed at the Crowne Plaza to attend a concert at the American Airline Center, you can tell that the hotel has been around a while and it does show it's age. However; the rooms are comfortable, and the beds sleep really well. Don't know if...More
The location is both good and bad. It’s good because West End DART station is just one block away and there is a 7-eleven convenience store 2 blocks away. It’s bad because the area feels unsafe at night, with numerous homeless people roaming the streets....More
Stayed here while visiting friends - they say they are renovating - they need to. The rooms are clean and beds good. The bar and restaurant and dim and dingy- what are they trying to hide? Arrived from long flight and had dinner there -...More
It's like most downtown areas, we were never approached, but it could happen...that said, there's lots of police presence downtown, so just enjoy your time out but always keep your eyes open to your surroundings 😁