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Crowne Plaza Hotel Dallas Downtown

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Traveler (287)
Room & Suite (308)
Dining (42)
Overview
  • Excellent34%
  • Very good23%
  • Average21%
  • Poor11%
  • Terrible11%
Travelers talk about
“west end”(56 reviews)
“walking distance”(57 reviews)
“jfk museum”(27 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Hotel Dallas Downtown
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Offers from Crowne Plaza Hotel Dallas Downtown
Special Offer: Book Direct and Save
Hotel deals
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,440)
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1,359 results
Traveler rating
453
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166
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All reviewswest endwalking distancejfk museumfloor museumrooftop poolan older hotelamerican airlines centershuttledartmeetingconcert
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1 - 5 of 1,359 reviews
Reviewed 3 days ago

I travel often for business and find myself staying at hotels that cater to convention centers. The Crowne Plaza Dallas is one of my favorite convention center hotels. The location is fantastic - literally walking distance to the Convention Center. There are a ton of...More

Thank sdawson2018
Hotel's Favorite
Reviewed 3 weeks ago

Stayed 3 nights in a recently renovated room on 11th floor. This hotel is in walking distance of the sight I wanted to visit and the have daily shuttle service to NorthPark if you want to shop. There are many good cafes and restaurants on...More

Thank Mookait
Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded 2 weeks ago

Thanks for the wonderful rating, Mookait! I'm so glad you enjoyed your stay in our newly renovated room. It's great to know our team was friendly and helpful as well. Hope to welcome you back if you ever need anything place in Dallas in the...More

Reviewed 1 week ago via mobile

This is my second time staying at this hotel and honestly, I thought that the second time around it would’ve gotten better. I’m not sure how, but I think the second time around the hotel actually managed to get worse. Now I’m usually not one...More

1  Thank gamalalexander
Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded 4 days ago

Gamal, I responded to your other review, but I wanted to respond here as well. We always do our best to provide an excellent, affordable stay here in the heart of downtown Dallas, but I'm sorry to hear that your time with us could have...More

Reviewed 1 week ago

Amazing hotell! Clean and great location! Gym and pool with a nice view and great wifi! Recommend! Friendly staff and very polite. Would stay here again! Used roomservice that also was great and pretty cheapMore

Thank rickardwinner91
Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded 4 days ago

I'm so glad you had an all around excellent stay with us! It's great that you appreciated our location, amenities, and customer service. And we're proud to provide a comfortable stay here in the heart of downtown Dallas for an affordable price. Thanks for choosing...More

Reviewed 1 week ago via mobile

We paid ahead of time and just got here 10pm so we have no choice as to staying here today. Do not book right now!!! The air conditioning is not working in the entire hotel! We are from Atlanta and it feels like we are...More

Thank stronglight1
Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded 1 week ago

I'm truly sorry that we were having these issues with the air conditioner -- we did our best to remedy this issue as quickly as possible while trying to keep our guests comfortable. I understand your frustration and want to make your stay more comfortable,...More

View more reviews
About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Wheelchair access
Shuttle Bus Service
Room Service
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$91 - $192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$91 - $192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (287)
Room & Suite (308)
Dining (42)
Pool & Beach (30)
Amenities (42)
Business Center & Event Rooms (17)
Questions & Answers
Ask a question
Beth B
June 4, 2018|
AnswerShow all 4 answers
Response from doctall41 | Reviewed this property |
Yes, Their free shuttle would take you to AAC
0
Votes
Jen S
April 21, 2018|
AnswerShow all 5 answers
Response from Ross M | Reviewed this property |
Yes, there is an iron. No idea. On the pool towels. This hotel is a dump. I would avoid it.
4
Votes
Room Tips
"Nice view at higher levels"
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"Ask for a room on a high floor"
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"I was next to the Coke machine but did not hear it."
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"The entire hotel desperately needs to be renovated! No room is a good room!"
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