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Crowne Plaza Dallas Downtown

Traveler (307)
Room & Suite (298)
Dining (38)
Hotel website
1015 Elm St, Dallas, TX 75202-3126 See on map
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Airport Transportation
3.5 Star accommodation
Additional information
Hotel website
Offers from Crowne Plaza Dallas Downtown
Special Offer:Annual Sale
Hotel deals
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Reviews (1,468)
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1 - 5 of 1,381 reviews
Reviewed 2 days ago via mobile

This hotel was by far the worst hotel I have ever set my eyes on. When you pull up to the garage and get out of your car. It’s dirty and smells like urine. It’s sickening. Then you walk into the hotel where it looks...More

2  Thank 603courtneyh
Hotel's Favorite
Reviewed April 26, 2018

Visited the hotel as part of a conference and found everything was to a high standard; my colleagues all agreed. Hotel is also within an easy stroll for most of downtown shops organizations - a really good location. All the staff I met were pleasant...More

1  Thank Kevin L
Response from Michael R, Manager at Crowne Plaza Dallas DowntownResponded April 30, 2018

I'm delighted our hotel impressed you during your short stay, Kevin. It's awesome our convenient location allowed you to make the best of Dallas, too! Looking forward to hosting you again next time you're in town. Best, Michael Renner

Reviewed 3 days ago

Shabby, worn down place, unfriendly personal in at front desk and bar, 2 of 4 elevators broken. Rooms are being renovated but items are missing (temporary closets). My heating system was broken for 3 day (at least they offered me a move). In general, one...More

1  Thank Mir H
Reviewed 5 days ago

We booked 3 rooms total on the weekend of 11/3/18-11/6/18. The location of this hotel is great. It is walking distance to many restaurants and bars. That is the only thing this hotel has going for it. Upon checkin we noticed our room smelled like...More

Thank angieaguilar361
Reviewed 1 week ago

This property is a few short blocks from action of Downtown Dallas. I actually walked from the hotel and it's not a long walk at all. The front desk staff were excellent. The rooms are good. The lobby, pool and restaurant area is gorgeous....they have...More

Thank Nomad63246068526
Response from Michael R, Manager at Crowne Plaza Dallas DowntownResponded 1 week ago

Thanks for all of the kind words! Glad to hear everything was to your liking. You'll have to come back in the summer to enjoy everything our pool has to offer. Can't wait to see you again. -Michael Renner

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Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Business Center with Internet Access
Room Service
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Outdoor pool
Price range
$97 - $187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Price range
$97 - $187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Traveler (307)
Room & Suite (298)
Dining (38)
Pool & Beach (28)
Amenities (42)
Business Center & Event Rooms (11)
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Questions & Answers
Ask a question
August 9, 2018|
AnswerShow all 6 answers
Response from Pandora F | Reviewed this property |
I felt as safe as in any other city.
Beth B
June 4, 2018|
AnswerShow all 4 answers
Response from doctall41 | Reviewed this property |
Yes, Their free shuttle would take you to AAC
Room Tips
"Request a "new room", be aware of the massive ongoing remodeling."
4 weeks ago
Read review
"Get a suite, the regular rooms are like a closet."
Oct 9, 2018
Read review
"Rooms on the higher floors have very nice view at knight."
Aug 21, 2018
Read review
"Would say higher the floor the quieter the room we are on 15th floor pool view ok for noise"
Jul 31, 2018
Read review
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