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Crowne Plaza Dallas Downtown

Traveler (300)
Room & Suite (293)
Dining (38)
Hotel website
1015 Elm St, Dallas, TX 75202-3126 See on map
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Airport Transportation
3.5 Star accommodation
Additional information
Hotel website
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Nov 4Nov 5
1 room, 2 adults, 0 children
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Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. More Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike.Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief. Our facility is certainly "The Place to Meet" among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception.Leisure guests also appreciate our hotel's convenient downtown locale. Dallas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations.The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities. Less
Hotel class
Contact Information
Hotel Amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Airport Transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Free Parking
Breakfast included
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
Price range
$104 - $196 (Based on Average Rates for a Standard Room)
Also Known As
Dallas West End Hotel
West End Hotel Dallas
West End Dallas
United States > Texas > Dallas > Downtown Dallas
Full view
100Great for walkers
Grade: 100 out of 100
113Restaurantswithin 0.25 miles
16Attractionswithin 0.25 miles
Traveler (300)
Room & Suite (293)
Dining (38)
Pool & Beach (28)
Amenities (42)
Business Center & Event Rooms (11)
Reviews (1,457)
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1,372 results
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All reviews west end walking distance jfk museum floor museum shuttle service rooftop pool an older hotel american airlines center downtown dart meeting concert
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1 - 5 of 1,372 reviews
Reviewed 3 days ago

Read reviews prior to booking, beware Crowne Plaza is undergoing a massive remodeling, if this is a problem for you I would suggest you stay elsewhere. We requested a "new room" we got a new room. Remodeled rooms are clean and decor is nice. Our...More

Thank lmjim
Response from Michael R, Manager at Crowne Plaza Dallas DowntownResponded today

Thank you for your patience and support while we remodel, Jim. We appreciate it more than you know. I'm so glad we were able to get you into one of our finished rooms, and I'm even more thrilled you enjoyed the renovations we made. I...More

Hotel's Favorite
Reviewed June 20, 2018

We've stayed there twice now and both times and have enjoyed the accommodations~~the bar and restaurant served excellent foods and drinks, the staff was so nice from reservation to check out~~even when there was an issue, the Management solved it swiftly and to our satisfaction~~we'll...More

Thank RESwife
Response from Michael R, Manager at Crowne Plaza Dallas DowntownResponded June 22, 2018

I'm so glad you both enjoyed staying with us! We're always happy to provide a wonderful stay and an easy check-in process. Thanks for the kind words, and we'll see you next time. Best, Michael Renner

Reviewed 3 days ago via mobile

Stayed a few nights at the Crowne Plaza Dallas. When I checked in, I was disappointed in the room. The sliding door was leaking causing the rug to be wet, the heater wasn’t working, there were hairs on the bed by the pillow, and the...More

Thank Mike C
Response from Michael R, Manager at Crowne Plaza Dallas DowntownResponded today

I'm so sorry to hear about your stay with us, Mike. As you pointed out, we are undergoing renovations, however our staff should have been up front with you about this. If you ever have a problem with your stay or with our staff, please...More

Reviewed 5 days ago

The room was well put together, clean and had everything needed for a comfortable stay. The staff was also very catering. The BIGGEST bonus is this location has easily 30+ restaurants very close by and nearly a dozen in walking distance. If you are here...More

Thank vchristy2018
Response from Michael R, Public Relations Manager at Crowne Plaza Dallas DowntownResponded 4 days ago

We're thrilled to hear this, Christy — thank you for taking the time to share your experience with us. We're happy our staff could be of service to you and we look forward to seeing you again soon! -Brandy at Crowne Plaza

Reviewed 1 week ago via mobile

As Spire Elite members, we are shocked at the state of this once grand hotel. We checked in to a tiny room, poor wi-fi, and numerous hazards. The desk chair was broken, the night latch lock torn off, and lightbulbs out. For a renovated room,...More

Thank divingtraveller
Response from Michael R, Manager at Crowne Plaza Dallas DowntownResponded 5 days ago

We pride ourselves on offering the same great, dependable experience we always have. With this in mind, it comes as a true surprise that we dropped the ball during your stay. Our team is eager to please and strives to offer a solution to any...More

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Questions & Answers
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August 9, 2018|
AnswerShow all 5 answers
Response from Pandora F | Reviewed this property |
I felt as safe as in any other city.
Beth B
June 4, 2018|
AnswerShow all 4 answers
Response from doctall41 | Reviewed this property |
Yes, Their free shuttle would take you to AAC
Room Tips
"Request a "new room", be aware of the massive ongoing remodeling."
3 days ago
Read review
"Get a suite, the regular rooms are like a closet."
2 weeks ago
Read review
"Rooms on the higher floors have very nice view at knight."
Aug 21, 2018
Read review
"Would say higher the floor the quieter the room we are on 15th floor pool view ok for noise"
Jul 31, 2018
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