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Crowne Plaza Dallas Downtown

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Traveler (299)
Room & Suite (293)
Dining (38)
Overview
Hotel website
1015 Elm St, Dallas, TX 75202-3126 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star accommodation
Additional information
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Offers from Crowne Plaza Dallas Downtown
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Rooms
Oct 28Oct 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,453)
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1 - 5 of 1,368 reviews
Reviewed 4 days ago

We absolutely love Crowne Plaza in downtown Dallas. It has an amazing view of the Dallas area from the roof top pool. As soon as you walk through the sliding glass doors, you are greeted with nothing but respect from the staff and even guests....More

Thank lizvalentib
Hotel's Favorite
Reviewed June 20, 2018

We've stayed there twice now and both times and have enjoyed the accommodations~~the bar and restaurant served excellent foods and drinks, the staff was so nice from reservation to check out~~even when there was an issue, the Management solved it swiftly and to our satisfaction~~we'll...More

Thank RESwife
Response from Michael R, Manager at Crowne Plaza Dallas DowntownResponded June 22, 2018

I'm so glad you both enjoyed staying with us! We're always happy to provide a wonderful stay and an easy check-in process. Thanks for the kind words, and we'll see you next time. Best, Michael Renner

Reviewed 6 days ago

This grand old lady is due for a face lift. Like too many hotel/resorts it's understaffed, but the people there are nice and helpful. The Valet Staff gets 5 Stars. The food in the restaurant, including a very good breakfast buffet, is very good but...More

Thank Mark D
Response from Michael R, Manager at Crowne Plaza Dallas DowntownResponded 5 days ago

Thanks for staying with us, Mark. We appreciate your patience, as we are currently undergoing renovations to improve our hotel. We're thrilled you enjoyed our food so much. We'll definitely take your recommendations into consideration and want to thank you for raising them to our...More

Reviewed 1 week ago via mobile

Stayed here for two nights, not the greatest hotel rooms where bit basic but ok for a few nights. The train stop outside is good for the state fair, even though I used Uber as it’s quicker. It’s what you expect for the price a...More

1  Thank ChrisC2054
Response from Michael R, Manager at Crowne Plaza Dallas DowntownResponded 5 days ago

Thanks for staying with us while going to the fair, Chris. We appreciate your patience while we undergo renovations. I hope you'll stay with us again next time you're in Dallas. -Michael Renner

Reviewed 1 week ago via mobile

This hotel is average, what you expect from the price. The rooms are slightly our dated and need a good lick of paint, the corridor smell like wee. There is a good view of the city from the pool and the location is good for...More

Thank richyrich_2004
Response from Michael R, Manager at Crowne Plaza Dallas DowntownResponded 5 days ago

Thanks for being patient with us while we undergo renovations. I hope you'll be back to stay with us once they're done so we can make it even better. Looking forward to it. -Michael Renner

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About
Description
Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. More Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike.Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief. Our facility is certainly "The Place to Meet" among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception.Leisure guests also appreciate our hotel's convenient downtown locale. Dallas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations.The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Beachfront
Free Parking
Spa
Breakfast included
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
293
Price range
$104 - $218 (Based on Average Rates for a Standard Room)
Also Known As
Dallas West End Hotel
,
West End Hotel Dallas
,
West End Dallas
Location
United States > Texas > Dallas > Downtown Dallas
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
293
Price range
$104 - $218 (Based on Average Rates for a Standard Room)
Also Known As
Dallas West End Hotel
,
West End Hotel Dallas
,
West End Dallas
Location
United States > Texas > Dallas > Downtown Dallas
Photos
Traveler (299)
Room & Suite (293)
Dining (38)
Pool & Beach (28)
Amenities (42)
Business Center & Event Rooms (11)
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Questions & Answers
Ask a question
JaneDoeOntario
August 9, 2018|
AnswerShow all 5 answers
Response from Pandora F | Reviewed this property |
I felt as safe as in any other city.
1
Vote
Beth B
June 4, 2018|
AnswerShow all 4 answers
Response from doctall41 | Reviewed this property |
Yes, Their free shuttle would take you to AAC
0
Votes
Room Tips
"Get a suite, the regular rooms are like a closet."
markdH8794HH
6 days ago
Read review
"Rooms on the higher floors have very nice view at knight."
gregs124
Aug 21, 2018
Read review
"Would say higher the floor the quieter the room we are on 15th floor pool view ok for noise"
W2969FKnicolal
Jul 31, 2018
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"There are lots of choices, pick anopther property"
919peterp
Jul 26, 2018
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