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This hotel was by far the worst hotel I have ever set my eyes on. When you pull up to the garage and get out of your car. It’s dirty and smells like urine. It’s sickening. Then you walk into the hotel where it looks...More
Visited the hotel as part of a conference and found everything was to a high standard; my colleagues all agreed. Hotel is also within an easy stroll for most of downtown shops organizations - a really good location. All the staff I met were pleasant...More
1 Thank Kevin L
Response from Michael R, Manager at Crowne Plaza Dallas DowntownResponded April 30, 2018
I'm delighted our hotel impressed you during your short stay, Kevin. It's awesome our convenient location allowed you to make the best of Dallas, too! Looking forward to hosting you again next time you're in town.
Shabby, worn down place, unfriendly personal in at front desk and bar, 2 of 4 elevators broken. Rooms are being renovated but items are missing (temporary closets). My heating system was broken for 3 day (at least they offered me a move). In general, one...More
We booked 3 rooms total on the weekend of 11/3/18-11/6/18. The location of this hotel is great. It is walking distance to many restaurants and bars. That is the only thing this hotel has going for it.
Upon checkin we noticed our room smelled like...More
This property is a few short blocks from action of Downtown Dallas. I actually walked from the hotel and it's not a long walk at all. The front desk staff were excellent. The rooms are good. The lobby, pool and restaurant area is gorgeous....they have...More
Response from Michael R, Manager at Crowne Plaza Dallas DowntownResponded 1 week ago
Thanks for all of the kind words! Glad to hear everything was to your liking. You'll have to come back in the summer to enjoy everything our pool has to offer. Can't wait to see you again. -Michael Renner