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Embassy Suites by Hilton Dallas Park Central Area

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13131 N Central Expy, Dallas, TX 75243-1115
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (22)
Room & Suite (25)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 09/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton Dallas Park Central Area
Updated 09/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#127 of 222 hotels in Dallas
Location
Cleanliness
Service
Value
[Updated: 4/03/2020] Book Direct and Save! Closely located to essential local services and amenities. "BIG Things Have Happened Here!" We have renovated our public areas as well as our function space. Enjoy our Complimentary Made to Order Breakfast, Complimentary Evening Reception as well as Lunch/Dinner/In-Room Dining Services through the Riparian Grille. The Embassy Suites Dallas Park Central offers our guests a Modern Art decor with many technological upgrades. Families love the TV's in each booth in our restaurant to keep the kids entertained during meals. Moms and Dads like the ability to bring the laptop down and get some work done without losing power, thanks to our built-in electrical outlets, located throughout the atrium. We offer complimentary cooked-to-order breakfast, evening Manager's Reception, on-site fitness center, business center, and indoor swimming pool. Enjoy a cocktail at our Gastronomy Bar or dine in our on-site restaurant, Riparian Grille, featuring American cuisine. Our hotel is located close to City Hospital at White Rock.
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Room & Suite (25)25
Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bowling offsite
Tennis court offsite
Kids stay free
Parking garage
Paid wifi
Hot tub
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Happy hour
Vending machine
Children's television networks
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Microwave
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
251Reviews11Q+A10Room tips
Traveler rating
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  • 48
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Popular mentions
Scott wrote a review Sep 2020
1 contribution
When I checked it and entered the room I found the toilet unclean and that was disappointing specially during the COVID-19 which will give you an indication of the cleaning for the entire facility. The front office manage to change my room but in the other room I found a big needle sticking out from one of the beds which can create a disaster situation especially if you have kids.
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Date of stay: September 2020
Location
Cleanliness
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Response from Mary Hajer, Guest Services / Front Office at Embassy Suites by Hilton Dallas Park Central Area
Responded Sep 23, 2020
Thank you for staying with us and I am terribly sorry to hear of the issues that you encountered. We pride ourselves in providing a welcome, clean and safe environment and sincerely apologize that we fell short of our high standards. We appreciate you sharing your feedback. I am confident that this has all been addressed and were the exception and not the norm for our hotel. We hope you will give us another chance to have you as our guest in the future.
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Mike B wrote a review Jun 2020
Wesley Chapel, Florida14 contributions8 helpful votes
Hotel's Favorite
This hotel is finishing up a renovation and it is going to look great. Mary and Erin both went out of their way to make me feel welcome. As usual the beds are the most comfortable in the industry and I was on the top level with a wall of windows looking out. Lots of room in my suite and as a frequent traveler, I appreciate the extra space. Good showerhead and towels that don't feel like sandpaper. Beautiful atrium which would be a great place to relax. I highly recommend this hotel.
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Date of stay: June 2020Trip type: Traveled on business
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Response from Mary Hajer, Guest Services / Front Office at Embassy Suites by Hilton Dallas Park Central Area
Responded Sep 23, 2020
Thank you for staying with us at Embassy Suites Dallas Park Central. We are so happy that our staff made you feel welcome and you enjoyed our hotel. We hope to welcome you back in the future.
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J C wrote a review Sep 2020
Dallas, Texas34 contributions9 helpful votes
Room was nice, recently remodeled. Bed excellent. Very spacious and quiet. Staff helpful and friendly. Great location. Parking and rooms very close to 4 different elevators. Underground Garage not so handy for high SUV or trucks, height restriction. Breakfast is a brown bag affair that varies from day to day. Pool and gym are open and pretty nice. However, pool is not heated and the pictures are deceptive. They filled in the Hot Tub with concrete in January, guess that's cheaper than fixing it. That's a shame, we miss the hot tub.
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
Room Tip: Avoid crowd, check in remote and ask for room adjacent to elevator. There are 4 elevator so many...
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Response from Mary Hajer, Guest Services / Front Office at Embassy Suites by Hilton Dallas Park Central Area
Responded Sep 23, 2020
Thank you for staying with us at Embassy Suites Dallas Park Central. We are happy to hear you found the staff friendly and also enjoy the results of the recent renovation. We appreciate your feedback and will work to address your concerns. We hope to welcome you back in the future.
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JBD wrote a review Sep 2020
6 contributions
The hotel public areas were filthy, and my bathroom was either dirty or in need of engineering doing some cosmetic repairs. Should you want photos I can provide them. Eric, the night auditor who hung up on me and NEVER resolved the noise problem in the suite next door should be fired. Because he did not do his job and was so rude my wife and I did not go to sleep until four AM the morning of our departure. Hilton brands will no longer be my first choice when traveling as long as he is employed at this property and I stay twenty plus nights a year in the Dallas area to say nothing of my trips to San Antonio and Austin. Marriott brands are my first choice going forward Mary and especially Erin at the front desk are outstanding associates. I had numerous occasions during my five-night stay to interact with both of them personally and a few times on the phone before my arrival. They are both FANTASTIC!
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Date of stay: August 2020
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Location
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Response from Mary Hajer, Guest Services / Front Office at Embassy Suites by Hilton Dallas Park Central Area
Responded Sep 23, 2020
Thank you for staying with us and I am sorry to hear of the issues that were experienced. We appreciate your feedback so we can address your concerns and hope you will give us another chance to have you as our guest.
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Christopher B wrote a review Aug 2020
1 contribution
erin was so so nice to my son. thay are so resanabule we hade a blast. my son made fort in the room i do not know why there are so meny peple on hear that are so rude over all grate trip and erin if you read this you desev a rase
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Date of stay: August 2020
Rooms
Location
Service
Helpful
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Response from Mary Hajer, Guest Services / Front Office at Embassy Suites by Hilton Dallas Park Central Area
Responded Sep 23, 2020
Thank you for staying with us at Embassy Suites Dallas Park Central. We are so happy that Erin made such a great impression and we hope to welcome you back in the future.
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Previous
PRICE RANGE
$103 - $218 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites hotel dallas, dallas embassy suites, embassy suites dallas
LOCATION
United StatesTexasDallas
NUMBER OF ROOMS
279
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Frequently Asked Questions about Embassy Suites by Hilton Dallas Park Central Area
Which popular attractions are close to Embassy Suites by Hilton Dallas Park Central Area?
Nearby attractions include Hamilton Park (0.7 miles).
What are some of the property amenities at Embassy Suites by Hilton Dallas Park Central Area?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Embassy Suites by Hilton Dallas Park Central Area?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Dallas Park Central Area?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Dallas Park Central Area?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Embassy Suites by Hilton Dallas Park Central Area?
Conveniently located restaurants include Saltgrass Steak House, In-N-Out Burger, and Burger Bueno.
Are there opportunities to exercise at Embassy Suites by Hilton Dallas Park Central Area?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Embassy Suites by Hilton Dallas Park Central Area?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Dallas Park Central Area offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton Dallas Park Central Area?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Embassy Suites by Hilton Dallas Park Central Area?
Many travelers enjoy visiting Historic Downtown Plano (7.2 miles) and Cathedral Santuario de Guadalupe (9.8 miles).