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Embassy Suites by Hilton Dallas - Park Central Area

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Embassy Suites by Hilton Dallas - Park Central Area
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818 Reviews from our TripAdvisor Community

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Showing 811: English reviews
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed in a double bed room for 3 nights. The staff and service were good and the breakfast buffet was par for the course. The building itself feels run down and the rooms could use some updating. The elevators moved at the speed of smell. The rooms and bathrooms felt dark and depressing. Just wasn't feeling this place.

Helpful?
Thank gtbird46
San Antonio, Texas
1 review
2 of 5 stars Reviewed 3 days ago NEW

Old hotel that smelled. Service wasn't good either. Elevators were slowed and at times filled by staff which made it a longer wait for guests. No variety in breakfast in 3 days. Managers reception was chips and salsa. Skimpy!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank seanrE9452RZ
Grapevine, Texas
1 review
1 of 5 stars Reviewed 4 days ago NEW

Don't expect anything other than sub-par service from this hotel. Through my entire stay I only had pleasant interactions with 2 staff members. The rest of the staff I encountered had ZERO customer service skills. The room was fine (nothing special), the elevators take FOREVER and there are not stairs from the guest room floors to the main lobby so... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 341keciat
Aliquippa, Pennsylvania
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent the night a week or so back at the Embassy Suites in the Dallas Park Central Area. Kind of hard to get to the place with the intersection of all the expressways being right there and I do mean "right there". Its very noisy outside as it so close to the freeways....but inside it is quiet. A somewhat typical,... More 

Helpful?
Thank Tony H
Tucson, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Hotel was Clean ,but had issues with Front Parking (chaotic) ..using New Entry key Card system ,,not working , Too close to highway - Noise. Difficult to get to hotel (roads- location) and since you need more Chars ... bla bla bla

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Eduvigis R
Level Contributor
9 reviews
9 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

My job makes me a road warrior and I log many room nights each year. As a result I have been rewarded Diamond status with Hilton Honors. I say this because I have stayed at many Embassy Suites across the country and this location has not felt like an embassy location at all. Especially at rates $30/night higher than a... More 

Helpful?
Thank jaymzbo
Memphis, Tennessee
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Our first trip to Dallas and since we ALWAYS stay at a Hilton Location (mainly Embassy) we chose this one since reviews had nice property and off expressway. Upon arrival the first thing we noticed was the residential area that the hotel was in. Very Savory area with a corner store where it looked like alcoholics or beggers hang out.... More 

Helpful?
Thank NothappyTravelor
Little Rock, Arkansas
1 review
5 of 5 stars Reviewed 1 week ago

Staff is helpful, dinner was good . Only wish there was a non pork meat for breakfast. But everything was still really good. The bartending ladies was great , made good drinks with wonderful customer service to everyone

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 393brandeel
Round Rock, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This is a great place to stay. The price is on target with most chains, but you get so much more. The breakfast is absolutely wonderful, especially when you can get a made to order omelet, etc., the manager cocktail hour is fun. Rooms are great and comfy. Not far from other restaurants if you want to go out for... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Cheryl N
Odessa, Texas
1 review
4 of 5 stars Reviewed 1 week ago

During my stay at embassy, I used the shuttle bus to take me to Walmart abs the driver was obviously high from smoking pot. Definately did not feel comfortable with him driving me around in the Dallas traffic being impaired.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 176brittanym
Trish C, Director of Sales at Embassy Suites by Hilton Dallas - Park Central Area, responded to this review

Dear 176brittanym, Thank you for your feedback regarding your recent stay at our hotel. I sincerely apologize for your discomfort. I understand you spoke the Sunday Manager on Duty Lisa regarding this issue. Please know we took your feedback very seriously and immediately asked the associate to perform a drug test, which came back negative. We appreciate your business and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The all-suites Embassy Suites Dallas Park Central offers our guests a Modern Art decor with many technological upgrades. Families love the televisions in each booth in our restaurant to keep the kids entertained during meals. Moms and Dads like the ability to bring the laptop down and get some work done without losing power, thanks to our many built-in electrical outlets, located strategically throughout the atrium.As with all Embassy Suites hotels, we offer complimentary cooked-to-order breakfast, evening Manager's Reception, on-site fitness center, business center, and indoor swimming pool. Enjoy a cocktail at our Gastronomy Bar or dine in our on-site restaurant, Riparian Grille, featuring American cuisine. ... more   less 

Additional Information about Embassy Suites by Hilton Dallas - Park Central Area

Address: 13131 N Central Expy, Dallas, TX 75243-1115
Location: United States > Texas > Dallas
Price Range: $117 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas - Park Central Area 3.5*
Number of rooms: 279
Reservation Options:
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Also Known As:
Embassy Suites Hotel Dallas
Dallas Embassy Suites
Embassy Suites Dallas
Hotel Style:
#64 Business Hotel in Dallas
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