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Sheraton Dallas Hotel by the Galleria

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#57 of 200 Hotels in Dallas
GreenLeadersSilver level
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Sheraton Dallas Hotel by the Galleria
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620 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Dallas Hotel by the Galleria
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Showing 598: English reviews
Clovis, California
Reviewed January 22, 2014

Great staff, rooms, anemities. The whole thing was a great experience & I'll definitely be back soon! They also had to search for a receipt for me, since I am so clumsy, and were so anxious to be helpful!

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Helpful?
Thank Nic_WBRBMFC
Scott L, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Nic, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at the Sheraton Dallas Hotel by the Galleria. We appreciate the positive feedback about our staff - we will have your foilio ready for you at check in - see you again very soon for your next stay in Dallas!...

Laguna Beach, California
Reviewed January 22, 2014

Stayed here for four nights (business trip) in December 2013. The staff was incredible. Great service overall, especially by Edgar at the front desk, and Gloria, Club Level Hospitality. The lounge and bar area are nice for Happy Hour. Rooms are comfortable. Bathroom smaller than most hotels in this class. Easy to check-in and out. Good room rate. Shuttle to...

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Helpful?
Thank coastaldiamond
Scott L, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Coastaldiamond, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at the Sheraton Dallas Hotel by the Galleria. Additionally, thank you for the positive comments about our staff and Club Lounge we hope to see you again very soon for your next stay in Dallas! Scott L.

Fullerton, California
Reviewed January 10, 2014

During my last business trip to Dallas I decided to stay outside of my regular go-to locations and ventured out near the Galleria. Not sure why...guess the rate was hard to pass up and appeared to be a decent hotel. What I didn't factor into my recent visit is the incredibly disruptive freeway construction that has this area in disarray....

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Helpful?
Thank hayden8s
Scott L, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear hayden8s, Thank you for your feedback and taking the time to post your review. I reviewed your comments regarding your stay with us at the Sheraton Dallas Hotel by the Galleria. As a management team, we take all comments seriously and share them with our staff. We are looking forward to the completion of the freeway improvement as well....

Ligonier, Pennsylvania
Reviewed January 7, 2014

Stayed two nights! Friendly staff, easy check in. Comfortable bed, clean, quiet (surprising so as fans of the bowl game were in house). Enjoyed complimentary breakfast buffet. Would have liked firmer pillows. Would return to this convenient location.

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Helpful?
Thank Pattistillthe1
Scott L, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Pattistillthe1, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your stay and a great night sleep at the Sheraton Dallas Hotel by the Galleria. Let us know when you are coming back and we will have a firmer pillow waiting for you - see you again very soon for your next...

Tulsa, OK
Reviewed January 7, 2014

We stayed one night at this hotel, on our way to Houston for vacation. We found it to be clean and bright, quiet, and with most of the amenities. The bathroom was large enough, with good toiletries and linens. We found the bed to be comfortable. We were upgraded to a club suite, which did not mean much since the...

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Helpful?
Thank Hawaiiantaco
Scott L, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Hawaiiantaco, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your brief time at the Sheraton Dallas Hotel by the Galleria. We also hope you enjoyed your vacation, next time plan to stay for breakfast, see you again very soon for your next stay in Dallas! Scott L.

Tempe, Arizona
Reviewed January 3, 2014

Was able to stay in the suite here, which surprisingly is all next to the elevators. Desk has warned us of noise but really not bad. Good sititng area and bedroom (not private) each with own flat screen TV. And all other amenities (robe, iron, hair dryer, microwave, mini fridge, coffee/tea machine desk and sofa. Bedroom smaller than expected and...

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Helpful?
Thank kareny13
Scott L, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear kareny13, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at the Sheraton Dallas Hotel by the Galleria over the New Years Holiday and we hope to see you again very soon for your next stay in Dallas! Sincerely, Scott Larsen, General Manager

Austin, Texas
Reviewed January 1, 2014

Recently traveled to Dallas for the first time with family. After talking to a few friends decided to avoid staying downtown. Choose this property based on reviews and attractive pricing from Groupon. We had 2 adjacent rooms. We spent 2 nights at the hotel and were very satisfied with the facility. The rooms were clean, comfortable and well maintained. The...

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Helpful?
Thank Omprakash M
Scott L, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Omprakash M, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your retreat at the Sheraton Dallas Hotel by the Galleria and we hope to see you again very soon for your next stay when you can try out our pool. Sincerely, Scott Larsen, General Manager

Antwerp, Belgium
Reviewed December 29, 2013

The staff in this hotel really know how to make you feal at home ! Everyone (the receptionist, the bartender, the lady at the executive club) was very professional, friendly and helpfull. Dinner at the hotel loby was very nice, breakfast was ok. The executive club is rather small, but sevice is very good with a nice food/beverages selection. We...

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Helpful?
Thank SandraPeeters
Steven S, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Thank you for taking the time to share you experience at our hotel. We look forward to having you back on your next trip to Dallas. Sincerely, Steven Shanks, Director of Operations

Houston
Reviewed December 4, 2013

I book this hotel because I got it on an Amazon Local deal and the price was right. It was near. Where I was visiting in Dallas so it was a no brainer. While the hotel has recently been renovated, it still looked old and dated. One of the lamps in the room was broken. The sink in the bathroom...

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Helpful?
Thank SeriousBiz
Steven S, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Traveler, Thank you for taking the time to post your feedback regarding your stay. Im very pleased to hear that you were able to take advantage of the savings through the Amazon Local Deal. I also wanted to take a moment to apologize for the problems that you experienced regarding the condition of the room. Your comments will be...

Miami, Florida
Reviewed November 30, 2013 via mobile

Well I first wanna say getting to the hotel from the 635 was alittle hassle due to construction but not only that it's near a one way street but regardless it was a pretty good stay arriving at the hotel walking in the lobby the ambience was calm and relaxing the receptionist greeted me I checked in then off to...

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Helpful?
1Thank tron t
Steven S, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Thank you for taking the time to post your feedback on your stay. I am pleased to hear that you did enjoyed your stay overall, and Im sorry that we didnt quite meet your expectations regarding the size of the room and bath. I hope that next time you are in Dallas you will again choose our hotel.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Newly refreshed after an extensive $17 million renovation, The Sheraton Dallas Hotel by the Galleria offers a contemporary space with upgraded amenities and a welcoming design. Located three blocks away from the Galleria Mall, our hotel is surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor.Warm and comfortable, our guest rooms will make business and leisure travelers feel right at home. Great standard amenities such as High Speed Internet Access, a working desk, and an ergonomic chair will keep you connected to what’s important.After a busy day, you can relieve your stresses with a little exercise or relaxation in the state-of-the-art fitness center and outdoor pool. Or if you’d prefer to explore the city, we offer complimentary transportation to and from nearby locations—including the Galleria Mall, where you’ll find Macy’s, Saks Fifth Avenue, Nordstrom’s, and over 400 specialty shops and boutiques, as well as an indoor skating rink. ... more   less 

Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B Johnson Fwy, Dallas, TX 75244-6002 (Formerly Sheraton Dallas North Hotel by the Galleria)
Location: United States > Texas > Dallas
Price Range: $118 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Dallas Sheraton
Hotel Style:
#8 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Dallas Hotel by the Galleria staff and other travelers.
4 questions
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Questions? Get answers from Sheraton Dallas Hotel by the Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Club level rooms are larger, nicer.”
 of 5 bubbles BluedogTraveler, Feb 14, 2017 | Read review
“ask for a room that does not face the highway”
 of 5 bubbles SusanAdventure, Jan 25, 2017 | Read review
“Probably a higher floor for quiet.”
 of 5 bubbles LesTexans, Jan 18, 2017 | Read review
“choose a different hotel”
 of 5 bubbles Kimberly124, Dec 13, 2016 | Read review
“Stay somewhere else”
 of 5 bubbles TomL634, Dec 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question