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The hotel is old, and is need of repairs. We did get a rate that was acceptable for the level of service and amenities. The elevator was interesting as it does not display the correct floor, you need to look at the side of the...More
Response from Campbell910, Manager at Sheraton Dallas Hotel by the GalleriaResponded June 14, 2017
Thank you for sharing this feedback with us. I apologize that we failed to meet your expectations as our staff strives to ensure every guest has a memorable experience while staying with us. I am glad to share though that we are currently undergoing a...More
The hotel was sufficient, but old. The food was very good. The elevators were very slow. The carpet in by the stairs needs to be updated, looks like something out of the 70's. The breakfast Buffett was pretty good.More
Response from Campbell910, Manager at Sheraton Dallas Hotel by the GalleriaResponded June 9, 2017
Thank you for sharing this valuable feedback with us. I apologize that we didn't meet all of your expectations and I will be sharing this feedback with our operational team so we can improve our accommodations. We will soon be conducting renovations to all of...More
I stayed here this past weekend. The hotel lobby was nice and the staff was friendly; however, the rooms weren't the greatest. The sheets were dingy and the room could definitely use an upgrade. I wasn't impressed at all. This hotel is not considered a...More
Thank C W
Response from Campbell910, Manager at Sheraton Dallas Hotel by the GalleriaResponded May 25, 2017
Thank you for leaving this feedback for us. I'm sorry to hear that we did not meet your expectations due to the condition of the guest room you were given. I have shared your feedback with our director of housekeeping in regards to the sheets...More
Seems no matter what your spg status is you can never get a upgrade at this hotel. Have stayed here several times over the past 6 months and place is never full, so why never an upgrade? Good breakfast and overall friendly staff
I stayed here recently on a Friday night on an ~$80 rate, which are pretty common on the weekends at this property. The lobby area is nice and has obviously been updated not long ago. The FD agent was friendly and checked me in quickly....More
$97 - $201 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#8 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
Non-Smoking Rooms ,
Number of rooms
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