We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Dallas Hotel by the Galleria

Show Prices
#58 of 200 Hotels in Dallas
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Dallas Hotel by the Galleria
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

618 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Sheraton Dallas Hotel by the Galleria
See the most recent reviews
Showing 596: English reviews
Dallas, Texas
Reviewed January 16, 2015 via mobile

Just checked in- process was smooth. Rooms are so pretty and modern. Carpet is clean and soft. Bathrooms are small, but doable. Almost Everything has been upgraded in the rooms and they colors are nice. The lobby is beautiful! There's a business area, restaurant and bar. The pictures online are exactly right- no old pics posted!

 Report
Helpful?
1Thank Tiana W
Seneca, South Carolina
Reviewed January 16, 2015

I throroghly enjoyed my recent stay at this hotel. The staff was exceptional. I especially enjoyed the Club Level lounge, the fitness facility and the bar area. The General Manager, Lance Misner, was very attentive and caring in his follow-up concerning my stay. The hotel is right next to some of the best shopping anywhere. I would highly recomment this...

 Report
Helpful?
Thank DoctorDanny
SFO
Reviewed January 15, 2015

SPG Platinum member - stayed here on 1/15 on a last minute trip because all other SPG options were full. As with most of the Sheraton properties I've stayed at, Check in was a pleasant experience with friendly quick service. Recent lobby remodel looks great but that's about it. Pros: Nice, efficient front desk staff, close to a popular mall...

 Report
Helpful?
1Thank Bztrvl
Lance M, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Bztrvl, Thank you for your response, I truly appreciate your feedback. I sincerely apologize for our poor performance during your stay. I will review your feedback with our operational staff in order to make immediate and sustained improvements. These items are certainly not the way we conduct our business and not reflective of the top 25% overall guest satisfaction...

Adelaide, Australia
Reviewed January 12, 2015

We decided to finish our Florida holiday with a little shopping side trip for 5 nights at Dallas before I long trip home to Australia. As we arrived late we had dinner at the bar/restaurnat/cafe. The service staff were very friendly and attentive. It was a lovely atmosphere and overall the food was good. The Maître d of the hotel...

 Report
Helpful?
Thank Kelly B
Reviewed January 11, 2015

the hotel is very conveniently located at the intersection of two major highways and very close to the Galleria. It seems like it's an older building that has been renovated pretty well. The lobby and bar area are very nicely done and comfortable. We were greeted warmly and well taken care of at check in. The elevators we a minor...

 Report
Helpful?
1Thank Don F
Plano, Texas
Reviewed January 7, 2015

I had booked 8 nights stay at the Sheraton Dallas Hotel by the Galleria, Dallas, TX using my Starpoints. I was shocked to know that the hotel checked me out without notice after 6 nights. I needed 8 nights to make it to Platinum status with SPG group, and that was the reason for making this hotel reservation in the...

 Report
Helpful?
1Thank anbhat
South Milwaukee, Wisconsin, United States
Reviewed December 27, 2014

What a beautiful place for a conference. The people all exceptionally kind from the from the front desk to maintenance. Love the decor & the beds were super comfortable! Smart to have eco friendly incentives.Thank You Sheraton!

 Report
Helpful?
Thank Kim H
Austin, Texas
Reviewed December 25, 2014

I have stayed here twice and both times I got an incredible rate. 2 tips, first its $16 to park overnight and there are plenty of nice hotels within 5 minutes with no charge for parking... Also, the elevators are loud so don't stay in a room next to them!

 Report
Helpful?
1Thank James A
pflugerville
Reviewed December 18, 2014

First impression I was wowed. It really is a good looking hotel. We arrived late Friday night and checked in right away with no problem. The room was spacious and had everything we needed including a small fridge. It was clean like we like it. The beds were great. I have not complaints about this hotel. We were there for...

 Report
Helpful?
Thank jasmeen f
Austin, Texas
Reviewed December 12, 2014

I normally stay elsewhere nearby and wanted to like this property as another Starwood option by the Galleria, especially with all the great reviews I found here. However, an updated lobby and friendly staff can't make up for very drab rooms and property overall. It was hard to find a way into the property which is in a business park...

 Report
Helpful?
Thank getrandom
Lance M, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear getrandom, Thank you for taking the time to offer your feedback in regards to your recent stay. I sincerely apologize for the product and service failures you experienced during your visit, that is certainly not how we strive to conduct our business. As a Platinum SPG member we appreciate your loyalty to the brand and regret that we did...

Questions? Get answers from hotel staff and past guests. Ask a question

335 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (113)
Viewed
Hotel & Grounds (16)
Viewed
View from Room (7)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (36)
Viewed
Bathroom (12)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (1)
Viewed
Other (39)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (193)
Viewed
Amenities (47)
Viewed
King Suite (42)
Viewed
Pool (12)
Viewed
Dining (9)
Viewed
Standard Double Queen Room (34)
Viewed
Standard King Room (32)
Viewed
The Hotel (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Hotel & Grounds (8)
Viewed
Dining (3)
Viewed
Room/Suite (8)
Viewed
Bathroom (1)
Viewed
Business Center/Function Rooms (4)
Viewed
Family/Play Areas (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Dallas hotels
0.5 mi away
Le Meridien Dallas by the Galleria
0.5 mi away
Hilton Dallas Lincoln Centre
1.0 mi away
Hyatt Place Dallas-North
Hyatt Place Dallas-North
#47 of 200 in Dallas
415 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Doubletree Dallas Near the Galleria
1.7 mi away
Dallas/Addison Marriott Quorum by the Galleria
1.3 mi away
Holiday Inn Express Hotel & Suites Dallas (Galleria Area)
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Newly refreshed after an extensive $17 million renovation, The Sheraton Dallas Hotel by the Galleria offers a contemporary space with upgraded amenities and a welcoming design. Located three blocks away from the Galleria Mall, our hotel is surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor.Warm and comfortable, our guest rooms will make business and leisure travelers feel right at home. Great standard amenities such as High Speed Internet Access, a working desk, and an ergonomic chair will keep you connected to what’s important.After a busy day, you can relieve your stresses with a little exercise or relaxation in the state-of-the-art fitness center and outdoor pool. Or if you’d prefer to explore the city, we offer complimentary transportation to and from nearby locations—including the Galleria Mall, where you’ll find Macy’s, Saks Fifth Avenue, Nordstrom’s, and over 400 specialty shops and boutiques, as well as an indoor skating rink. ... more   less 

Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B Johnson Fwy, Dallas, TX 75244-6002 (Formerly Sheraton Dallas North Hotel by the Galleria)
Location: United States > Texas > Dallas
Price Range: $115 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
Number of rooms: 309
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, HotelsforEveryone, Travelocity and Jetsetter so you can book your Sheraton Dallas Hotel by the Galleria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dallas Sheraton
Hotel Style:
#8 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Sheraton Dallas Hotel by the Galleria staff and other travelers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Sheraton Dallas Hotel by the Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Club level rooms are larger, nicer.”
 of 5 bubbles BluedogTraveler, Feb 14, 2017 | Read review
“ask for a room that does not face the highway”
 of 5 bubbles SusanAdventure, Jan 25, 2017 | Read review
“Probably a higher floor for quiet.”
 of 5 bubbles LesTexans, Jan 18, 2017 | Read review
“choose a different hotel”
 of 5 bubbles Kimberly124, Dec 13, 2016 | Read review
“Stay somewhere else”
 of 5 bubbles TomL634, Dec 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question