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Sheraton Dallas Hotel by the Galleria

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#58 of 200 Hotels in Dallas
GreenLeadersSilver level
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Sheraton Dallas Hotel by the Galleria
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585 Reviews from our TripAdvisor Community

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Showing 567: English reviews
Oklahoma City, Oklahoma
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

I recently wrote a review about this hotel that was less than flattering. After receiving a response to my review from the hotel, I decided to give then another chance for my trip to Dallas this weekend. Overall, the experience was MUCH better. The front desk staff was much friendlier and patient with my questions about the merger, though unable... More 

Helpful?
Thank wkeller4
Annapolis, MD
Level Contributor
92 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I spent a week at the Sheraton and was pleasantly surprised. The bed was very comfortable - my number 1 requirement. The rooms are very quiet - I never heard any of my neighbors. The fitness center is very nice and the wifi is free. On 2 nights there were special happy hours and the restaurant has a nice menu.... More 

Helpful?
Thank sreisinger
Auckland, New Zealand
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We decided to have a night away close to our daughter's home. As long time SPG members we chose this hotel. We have always been loyal to the Sheraton chain,for over 30 years. We've been treated very well as SPG members and know that the quality is consistently high. To our surprise they do not offer the special guest SPG... More 

Helpful?
Thank Lodemark
Costa Mesa, California
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Only 30 mins from DFW, which is about $23 by Uber. The main reason why I chose this hotel was because of the location: being close to the Galleria mall, which is only 10 minute walk. I had no problem walking back from the mall. The hotel provides free shuttles within 3 miles around the hotel as well. Walmart, In-n-out,... More 

Helpful?
Thank AventuraDelMundo
El Paso, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Arrived to a very unfriendly and sarcastic front desk. We reserved a king room and it was not available, we were given a queen and very outdated room. Tried to complain to the manager and were told he was not available, that we should wait till noon in order to speak with someone. Just as simple as that, we will... More 

Helpful?
Thank Yndrananny
Campbell910, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Thank you for taking the time to complete the survey from your recent stay at the Sheraton Dallas by the Galleria. Please let me apologize for this stay not being a perfect ‘10’ as our standards at the Sheraton are high and we are always looking for more ways to improve. As we strive to serve our guests better I... More 

Round Rock, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I booked this through groupon for 3 nights and as soon as I entered into the room I realized this was a biggest rip off in the name of 4 star. The bedsheet looked like it was not at all replaced and it was just readjusted and there were all kinds of hairs and wrinkles on the sheet. The rooms... More 

Helpful?
Thank Piyush G
Campbell910, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Thank you for sharing this feedback with us. I apologize that the room upon your arrival wasn't clean and resulted in you cancelling your reservation. I have shared this review with our housekeeping team so that we can investigate this matter and ensure this type of incident doesn't happen again. I hope that despite this experience you will give us... More 

Wimberley, Texas
Level Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
5 of 5 stars Reviewed August 21, 2016

I always avoid this area of town due to the traffic issues on 610. The construction is mostly completed now and I had no issues in getting around. Close to great restaurants in Addison and surrounding areas. Staff very professional and attentive. Will stay here again.

Helpful?
Thank dynaman
2 reviews
4 of 5 stars Reviewed August 20, 2016 via mobile

The Sheraton Dallas Hotel by the Galleria was comfortable with a nice, soft bed. Up-to-date furnishings and good food from room service. Pet friendly. Excellent and very helpful staff. We would definitely stay at this location again. Recommended

Helpful?
Thank Missele417
Kansas City, Missouri
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 17, 2016 via mobile

Secure, gated parking. Friendly, helpful staff. Clean, well appointed rooms. Nice hotel close to shopping, dining and attractions. Easy interstate access. RestaurantWe will stay here again next time we are in Dallas.

Helpful?
Thank russelln745
MDaddonaHEI, Guest Relations Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Thank you for taking the time to share this great review and for highlighting some of your favorite features. We're so thrilled to see that you enjoyed our wonderful staff, and great location. I trust we will have the pleasure of welcoming you back again soon! More 

Cincinnati, Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 16, 2016

the prices are high for what they offer. Our room was large but not verry clean. the king size beds are very comfortable. The staff at the reception was friendly, we cannot say the same in the restaurant. The public area are modern and elegant

Helpful?
Thank 60993Geroge_S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Newly refreshed after an extensive $17 million renovation, The Sheraton Dallas Hotel by the Galleria offers a contemporary space with upgraded amenities and a welcoming design. Located three blocks away from the Galleria Mall, our hotel is surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor.Warm and comfortable, our guest rooms will make business and leisure travelers feel right at home. Great standard amenities such as High Speed Internet Access, a working desk, and an ergonomic chair will keep you connected to what’s important.After a busy day, you can relieve your stresses with a little exercise or relaxation in the state-of-the-art fitness center and outdoor pool. Or if you’d prefer to explore the city, we offer complimentary transportation to and from nearby locations—including the Galleria Mall, where you’ll find Macy’s, Saks Fifth Avenue, Nordstrom’s, and over 400 specialty shops and boutiques, as well as an indoor skating rink. ... more   less 

Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B Johnson Fwy, Dallas, TX 75244-6002 (Formerly Sheraton Dallas North Hotel by the Galleria)
Location: United States > Texas > Dallas
Price Range: $127 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Dallas Sheraton
Hotel Style:
#7 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
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