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Sheraton Dallas Hotel by the Galleria

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4801 Lyndon B Johnson Fwy, Dallas, TX 75244-6002
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Traveler (3)
Room & Suite (125)
Dining (16)

About

#113 of 220 hotels in Dallas
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Newly refreshed after an extensive $17 million renovation, Sheraton Dallas Hotel by the Galleria offers a contemporary space with upgraded amenities and a welcoming design. Located three blocks away from the Galleria Mall in Dallas, Texas, our hotel is surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor. Warm and comfortable, our guest rooms will make business and leisure travelers feel right at home. After a busy day, you can relieve your stresses with a little exercise or relaxation in the state-of-the-art fitness center and outdoor pool. Or if you’d prefer to explore the city, we offer complimentary transportation to and from nearby locations—including the Galleria Mall, where you’ll find Macy’s, Saks Fifth Avenue, Nordstrom’s, and over 400 specialty shops and boutiques, as well as an indoor skating rink.
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Property amenities
Parking
Wifi
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Outdoor pool
Restaurant
Breakfast available
Vending machine
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Good to know
HOTEL CLASS
3 stars
Languages Spoken
English, Spanish
HOTEL STYLE
Green, Business
NUMBER OF ROOMS
309
Hotel links
Visit hotel website
32Reviews10Q+A3Room tips
Traveler rating
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  • 3
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Popular mentions
Let's face it, one of the most important qualities of a hotel is your ability to get a good night's sleep. The king bed, duvet, and pillows were all so comfortable that I was able to get a good sleep. This is rare for me in a strange place (hotel). The room was also reasonably quiet without a lot of noise from the hallway. The hotel staff were also very friendly and helpful. The hotel is quite a distance from the airport though, so that may be a consideration since an uber was about $50. On the downside the hotel could definitely improve on the restaurant offering which was lacking in my opinion.
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I took a chance and booked a room here using my favorite coupon site, despite the sketchy reviews. I was pleasantly surprised and very satisfied by the end of our stay. The staff was very friendly and the room was immaculate. I didn’t utilize room service, but the bar experience was great. Just minutes away from the mall and restaurants, this is an excellent launch pad for your Dallas experience. This property wears the Sheraton name well, we will be back!
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Ha saw like 5 roaches in room & restroom during one night stay. Not just one! Good indication that this property isnt really doing the right thing for pest control. I almost thought i was staying in motel6 or worse. Not recommended
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Response from Rob A, General Manager at Sheraton Dallas Hotel by the Galleria
Responded Jan 10, 2020
Hi Prove- I am very sorry about the issue you had at our hotel. I can promise you that we have monthly service and this issue is not normal. I hope you make it back our way and can promise you will have a different experience.
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I am a Marriott Titanium, and have quite extensive experience with their properties; especially, the former Starwood ones. Sheraton was always pretty far down on my list of brands to stay with, but I thought I would give this one a try after I'd heard about the renovations. I travel to this area often - staying at the Westin Park Central and Le Meridien - and I'll have to add this Sheraton to my regular hotels now. The lobby is more of a hub of activity now, making the arrival into the hotel a bit more lively. The rooms are fully-renovated and are looking amazing. They did a nice blend of contemporary furnishings, hardwood flooring and a really modern and spacious bathroom. And I was really happy to see a glass-enclosed shower! The linens and bedding are very comfortable. I had a great night's sleep each night. I also was impressed by the hotel's fitness center. While not large, it has brand new, state-of-the-art equipment. It was everything I needed for my workouts. The staff were fine - no one really stood out - and the housekeeping did a great job of keeping my room up. My only quibbles are with the shady patrons staying at the hotel on the weekend - I can only imagine weekends attract lower rates and a sketchier crowd. I was also disappointed that the parking lot gates were kept open most of the time I was there. Why charge for parking, if people can just come and go? I was pleasantly surprised by this hotel. It felt like home as soon as I got settled. I'm hoping Marriott is taking the other Sheratons in this direction. I'll definitely be back on one of my next visits.
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You can not reach a live person what so ever. We possibly left a very expensive pair of men’s cowboy boots, needed to know if they were left in the Lobby of the Hotel during checkout. Numerous calls and messages left with no return phone call. 800 Hotel number reservationists tried to help but could not reach anyone as well. Oh and as usual they did not attach my Marriott Bonvoy number to this stay, this is a common accuracy with Marriott. Reservationists recommended calling the Hotel because that would have to enter it. Really???? Time to move my business travel to Hilton which is A LOT.
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Response from Rob A, General Manager at Sheraton Dallas Hotel by the Galleria
Responded Dec 29, 2019
Hi Laura- I am certainly sorry that you were not able to contact the hotel. I am not sure who you left messages with but I would love to follow up. I send out daily emails to our guests, you can either just reply to that or give me a call at 972-744-3247.
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PRICE RANGE
$97 - $185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dallas sheraton
FORMERLY KNOWN AS
Sheraton Dallas North Hotel by the Galleria
LOCATION
United StatesTexasDallas
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Frequently Asked Questions about Sheraton Dallas Hotel by the Galleria
Which popular attractions are close to Sheraton Dallas Hotel by the Galleria?
Nearby attractions include Galleria Dallas (0.4 miles), Ultimate Escape Game Dallas (0.5 miles), and Obstacle Warrior Kids (0.2 miles).
What are some of the property amenities at Sheraton Dallas Hotel by the Galleria?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Sheraton Dallas Hotel by the Galleria?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Dallas Hotel by the Galleria?
Yes, parking is available to guests.
What are some restaurants close to Sheraton Dallas Hotel by the Galleria?
Conveniently located restaurants include Mi Cocina Galleria, The Oceanaire Seafood Room, and Grand Lux Cafe.
Are there opportunities to exercise at Sheraton Dallas Hotel by the Galleria?
Yes, guests have access to a pool and a fitness center during their stay.
Does Sheraton Dallas Hotel by the Galleria have an airport shuttle?
Yes, Sheraton Dallas Hotel by the Galleria offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Dallas Hotel by the Galleria?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Dallas Hotel by the Galleria?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Dallas Hotel by the Galleria offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Dallas Hotel by the Galleria?
The staff speaks multiple languages, including English and Spanish.