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Sheraton Dallas Hotel by the Galleria

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#55 of 200 Hotels in Dallas
GreenLeadersSilver level
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Sheraton Dallas Hotel by the Galleria
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579 Reviews from our TripAdvisor Community

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Showing 561: English reviews
Wimberley, Texas
Level Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I always avoid this area of town due to the traffic issues on 610. The construction is mostly completed now and I had no issues in getting around. Close to great restaurants in Addison and surrounding areas. Staff very professional and attentive. Will stay here again.

Helpful?
Thank dynaman
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

The Sheraton Dallas Hotel by the Galleria was comfortable with a nice, soft bed. Up-to-date furnishings and good food from room service. Pet friendly. Excellent and very helpful staff. We would definitely stay at this location again. Recommended

Helpful?
Thank Missele417
Kansas City, Missouri
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Secure, gated parking. Friendly, helpful staff. Clean, well appointed rooms. Nice hotel close to shopping, dining and attractions. Easy interstate access. RestaurantWe will stay here again next time we are in Dallas.

Helpful?
Thank russelln745
MDaddonaHEI, Guest Relations Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Thank you for taking the time to share this great review and for highlighting some of your favorite features. We're so thrilled to see that you enjoyed our wonderful staff, and great location. I trust we will have the pleasure of welcoming you back again soon! More 

Cincinnati, Ohio
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

the prices are high for what they offer. Our room was large but not verry clean. the king size beds are very comfortable. The staff at the reception was friendly, we cannot say the same in the restaurant. The public area are modern and elegant

Helpful?
Thank 60993Geroge_S
Phoenix, Arizona
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stay at Starwood properties quite often, but this one is amazing! The room is gorgeous, big, very clean and modern, and I've stayed in some high class more costly hotels and have yet to get a bathrobe so when I opened up the closet and seen it to say I was excited is an understatement. Plus the front desk... More 

Helpful?
Thank Shanna1780
Shanghai, China
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Overall the hotel is nice. However it needs improvement on the housekeeping and breakfast area. We are a family of 6, 4 adults and 2 children. Every day housekeeping was not meticulous. The beds were not made wrinkle free, the bathrooms did not look spotless and the like. It just was not like other hotels of similar category or even... More 

Helpful?
Thank lourdeshr
Campbell910, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Thank you for sharing this feedback with us. I apologize that the level of service you were provided from our housekeeping, restaurant, and front desk team didn't meet your expectations. I have already shared your concerns with our operational team so that we can make the necessary changes within each department. I hope that despite this experience you will give... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for a baseball tournament. One pay washer in this huge hotel that was booked for several teams. It was broken. When we asked if there were other options in the hotel, they offered to take us to a laundry mat five miles away (at ten o'clock at night, no thanks.) I was confused as to why they... More 

Helpful?
Thank Jeskenmac
Campbell910, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Thank you for sharing this feedback with us. I apologize that the laundry facility and parking gates did not meet your expectations and work when needed. I hope that despite these unfortunate experiences you will give us another opportunity in the future to make your next stay a memorable one. More 

London, United Kingdom
Level Contributor
113 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a perfect location for my business trip. Service outstanding and room very clean and comfortable. Note that rooms overlooking freeway very noisy and there is traffic pretty much 24 hours. Great pool and fitness area.

Helpful?
Thank Lancellot
Houston, Texas
2 reviews
1 of 5 stars Reviewed 4 weeks ago

My father, brother & his daughter and my daughter & me stayed there on 7/28 and hotel was full of teen aged sports teams that were loud, rude, disrespectful and out of control. Their parents didn't supervise them and the hotel did nothing to enforce the rules. Numerous complaints and calls were made but no change. The front desk (nice... More 

Helpful?
Thank Embry C
Campbell910, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Thank you for taking the time to complete the survey from your recent stay at the Sheraton Dallas by the Galleria. I am sorry that you were not satisfied with your stay here at the Sheraton. I am very aware that we did have soccer youth teams on our property during your stay. I would like to apologize that your... More 

Joliet, Illinois
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Will stay here again! Easy in and out from street to parking to elevator to room! Bar service and nightly food was great and enjoyable. Room service was excellent! Great variety for breakfast. Room as neat and clean. Beds were comfortable!

Helpful?
Thank ZfastGirl
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Newly refreshed after an extensive $17 million renovation, The Sheraton Dallas Hotel by the Galleria offers a contemporary space with upgraded amenities and a welcoming design. Located three blocks away from the Galleria Mall, our hotel is surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor.Warm and comfortable, our guest rooms will make business and leisure travelers feel right at home. Great standard amenities such as High Speed Internet Access, a working desk, and an ergonomic chair will keep you connected to what’s important.After a busy day, you can relieve your stresses with a little exercise or relaxation in the state-of-the-art fitness center and outdoor pool. Or if you’d prefer to explore the city, we offer complimentary transportation to and from nearby locations—including the Galleria Mall, where you’ll find Macy’s, Saks Fifth Avenue, Nordstrom’s, and over 400 specialty shops and boutiques, as well as an indoor skating rink. ... more   less 

Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B Johnson Fwy, Dallas, TX 75244-6002 (Formerly Sheraton Dallas North Hotel by the Galleria)
Location: United States > Texas > Dallas
Price Range: $106 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Dallas Sheraton
Hotel Style:
#6 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
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