We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Doubletree Dallas Near the Galleria

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Doubletree Dallas Near the Galleria
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

688 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 675: English reviews
United States
3 of 5 stars Reviewed 2 days ago NEW

I think for $190 a room should be more updated. I know this sounds snobby but the last update to rooms was probably 10 years ago or so, but the main lobby was dark and dingy and even more outdated. Orange mold in shower, not too much or worth complaining about, but just a little disappointing. The service was excellent... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Diana P
OKC
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Upon arrival the grounds, entry, lobby, bar all seemed up to par. However we were not greeted with the signature warm cookies. In fact they had none. Bellhops didn't offer help as they kept among themselves chatting it up! Guests at desk seemed irritated and not looking too happy with help they were trying to receive. We found 2 huge... More 

Helpful?
Thank Angie M
John-HiltonHelp, on behalf of the staff at Doubletree Dallas Near the Galleria, responded to this review

Dear Angie M, Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our... More 

Milton, Washington
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The room was old and dated. Bathtub was not clean. The fire alarm went off and it was difficult to locate the stairs. We asked earlier about stairs and were told that they were not accessible. Had it really been a fire, not too sure if it would have been a positive outcome. We stayed on the Hilton Honor floor.... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Nikkirocky04
John-HiltonHelp, on behalf of the staff at Doubletree Dallas Near the Galleria, responded to this review

Dear Nikkirocky04, We’re sorry for the confusion received during your recent stay at our hotel. We apologize for the issues encountered and we’re working with our team to ensure the situations don’t happen again. If you return to our area, we hope you’ll stay with us again and give us an opportunity to show improvement. More 

Tulsa, United States
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My friends and I stayed in this hotel over a wedding weeknd since we got a relatively good deal on Priceline. Unfortunately, I did not find the quality to be equal to other Double Tree hotels that I have stayed in. The downstairs lobby was well kept, but the hotel restaurant told us there was no happy hour (after the... More 

Helpful?
Thank Alex M
Moon L, Front Office Manager at Doubletree Dallas Near the Galleria, responded to this review

Dear Alex M, thank you for staying with us and for sharing your experience. I apologize for the challenges you encountered and will work with each respective department to improve for the future. While we are not the newest property in the area, we do make a very conscious effort to be clean and well-maintained. I regret that we fell... More 

Seattle, United States
1 review
3 of 5 stars Reviewed 1 week ago

Inflexible on problems, in genuine concern and unwillingness to bend process to suit obvious guest error or needs. Marketed complimentary shuttle, but only 50 % rate of actually being able to provide. Bed was comfortable until at 0500 we had to evacuate because someone pulled the fire alarm.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Susan L
Moon L, Front Office Manager at Doubletree Dallas Near the Galleria, responded to this review

Dear Susan L, thank you for staying with us and for sharing your experience. I apologize for the challenges you encountered with the shuttle service. Per our last communication, we appreciate your feedback and will continue working on the areas you mentioned! We hope to see you again in the future! More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the hotel is generally nice. It offers rooms that are not that roomy, but comfy enough for a business trip. The hotel was extremely loud and it was hard to hold a conversation in the lobby. The cooling system in the main areas seemed to be uneven. Finally, It took me 4 times going up and down to my room,... More 

Helpful?
Thank Dekameo
Moon L, Front Office Manager at Doubletree Dallas Near the Galleria, responded to this review

Dear Dekameo, thank you for staying with us and for sharing your experience. I apologize for the noise you encountered in our lobby area. We realize that while the water features of our fountain are meant to create a peaceful ambiance, they can pose a disturbance as well. We are able to turn off the fountains during times of a... More 

Philadelphia, Pennsylvania
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel twice this week and with the help of their wonderful front desk manager Moon I was given a great comfortable quiet room that met all my needs. I was originally given a room I did not care for and she arranged a switch for me. She even took her time out to personally bring the... More 

Helpful?
Thank Mark W
Moon L, Front Office Manager at Doubletree Dallas Near the Galleria, responded to this review

Dear Mark W, thank you so much for staying with us and for sharing your experience! It was my pleasure to assist you during your visit! I am pleased to see that you were satisfied with your stay and look forward to seeing you again very soon! Take care and best wishes! More 

Chicago, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Hotel is old and in need of an update, rooms are not maintained and not cleaned very well. My room had sunflower seeds ( which I did not eat) on the floor and the shower did not drain well . I also had a co worker find a cricket in her bathroom during our stay

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Aundra W
Calvin P, On behalf of the hotel staff at Doubletree Dallas Near the Galleria, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience... More 

Austin, Texas
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

One issue that is corrected is no problem. Multiple problems and bad attitude by hotel management and staff is a different story. Let me start with the digital keys. When the front desk tells me that I am staying on a different floor but that my key will work in the concierge lounge, when it does not, that is a... More 

Helpful?
Thank HappyDogTX
John-HiltonHelp, on behalf of the staff at Doubletree Dallas Near the Galleria, responded to this review

Dear HappyDogTX, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered with your Digital Key and the television. We’re working with our team to ensure the situations don’t happen again. If you return to our area, we hope you’ll stay with us again... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I booked my 10 day stay through a third party for my daughter to stay at this hotel for her residency program. She had to stay for school and was on a limited budget. I prepaid for everything through the third party and got a conformation that states Please note this is a PREPAID reservation. If you encounter any problems... More 

Helpful?
Thank Hope M
John-HiltonHelp, on behalf of the staff at Doubletree Dallas Near the Galleria, responded to this review

Dear Hope M, We appreciate your review of your daughter’s recent stay at our hotel. We understand that you were unhappy with some of the charges, and apologize if they were not clear when you booked the room and encourage you to contact our offices directly so we may work to make it right. We value your input as we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

106 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (84)
Viewed
Dining (7)
Viewed
Room/Suite (11)
Viewed
Bathroom (5)
Viewed
Hotel & Grounds (15)
Viewed
Pool/Beach Area (2)
Viewed
Other (44)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Hotel & Grounds (4)
Viewed
Business Center/Function Rooms (4)
Viewed
Room/Suite (7)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Dallas hotels
1.0 mi away
Sheraton Dallas Hotel by the Galleria
1.5 mi away
Hilton Dallas Lincoln Centre
1.5 mi away
Le Meridien Dallas by the Galleria
Show Prices
Show Prices
Show Prices
1.7 mi away
Hyatt Place Dallas-North
Hyatt Place Dallas-North
#41 of 200 in Dallas
4.0 of 5 stars 340 reviews
1.6 mi away
Embassy Suites by Hilton Dallas Near the Galleria
4.1 mi away
Wyndham Dallas Suites - Park Central
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in North Dallas 1 mile from Galleria Mall. 10 story luxury hotel with beautiful atrium and three concierge floors. ... more   less 

Additional Information about Doubletree Dallas Near the Galleria

Address: 4099 Valley View Ln, Dallas, TX 75244-5002
Location: United States > Texas > Dallas
Price Range: $109 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Dallas Near the Galleria 3.5*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with HotelTravel.com, Hilton Hotels, Expedia, Hotwire, Priceline, Booking.com, Orbitz, Odigeo, Travelocity, Hotels.com and TripOnline SA so you can book your Doubletree Dallas Near the Galleria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Dallas Near The Galleria Hotel Dallas
Hotel Style:
#37 Business Hotel in Dallas
#39 Romantic Hotel in Dallas
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay