We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sonesta Suites Dallas Park Central

Save
Share
7800 Alpha Rd, Dallas, TX 75240-5704
Lowest prices for your stay
Expedia.com
Booking.com
$129
View deal
Free cancellation until 02/18/22
Reserve now, pay at stay
Traveluro
$122
View deal
Hotels.com$129
Priceline$129
Trip.com$141
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (241)
360
Panoramas (43)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#53 of 232 hotels in Dallas
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Renovated in 2014- All Suite Hotel in North Dallas Richardson Shuttle Service within 5 mile radius of hotel, business center, fitness center, full service restaurant, bar and room service. Beautiful meeting space and full service staff to take care of your every need while away from home. Sonesta Suites Dallas Park Central is the best kept secret in Dallas!
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Shuttle bus service
Business Center with Internet Access
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Shoeshine
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Spanish, Arabic
1687Reviews18Q+A100Room tips
Traveler rating
  • 739
  • 483
  • 253
  • 120
  • 92
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Jennifer M wrote a review Aug 2021
2 contributions
The hotel and room was very clean and comfortable. The staff was very friendly and helpful when I asked for tips on what to do in Dallas. The bar and the restaurant were great and convenient. I would definitely stay here again.
Read more
Date of stay: August 2021Trip type: Traveled solo
Helpful
Share
Response from Artandra Ballard, Guest Services / Front Office at Sonesta Suites Dallas Park Central
Responded 3 weeks ago
We would like to thank you for taking the time to give us your feedback. It’s wonderful to know that you enjoyed your stay with us. I have shared your comments with my staff and they join me in thanking you for your kind words. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you for sharing your experience, and we are looking forward to providing you the same pleasant accommodations and service the next time you are in the Dallas area.
Read more
GKT wrote a review Mar 2020
5 contributions4 helpful votes
Hotel's Favorite
Stayed here 2 nights while on a road trip. Would definitely stay here again. Exceptional assistance from Ryan- front desk. I booked through Agoda (1st and LAST time). I had been booking multiple hotels for this 3 week trip and mistakenly booked the wrong date. Arrived a day ahead. The hotel was very, very helpful but had to go through Agoda (the rep was from Thailand- could not understand him. Ryan assisted in changing the booking-no penalty. The room was clean, comfortable. We loved that the suite had a separate door to the bedroom. Decent size refrigerator. 2 televisions. The fitness room was better than most mod range hotels. We did not use the pool/hot tub but the area was clean. 2 guest laundries-3rd and 7th floor. That room could have used some cleaning up. Obtained a great price through Agoda but as they are located in Singapore and the rep was from Thailand, I would pay more to book direct. Drive time to museums (Bush presidential, 6th floor museum) about 20 min.or less in light traffic. Once again Kudos to Ryan and the other front desk gentleman.
Read more
Date of stay: March 2020
Value
Location
Service
Room Tip: Rooms are in the round.No outside noise issues.
See more room tips
1 Helpful vote
Helpful
Share
Response from artandrab, Manager at Sonesta Suites Dallas Park Central
Responded May 13, 2020
Thank you for taking the time to let us know about your recent stay. I have shared your comments with the staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service. Thank you so much for your business and we look forward to seeing you in the future. Sincerely, Artandra Ballard Guest Service Manager
Read more
tenntravelguy wrote a review Jul 2021
Hendersonville, Tennessee248 contributions50 helpful votes
Had a 2 night stay this week with a fairly good discount. Front desk clerks were helpful but I had to ask for a luggage cart at check out because none were available at 245 in the afternoon when we checked in and I was told that most people check in and keep them all to themselves. The next morning and not our check in day I only saw 1. On check out I asked and they had one behind the counter and we returned it immediately after we loaded. Plusses 1. Very nice clean smell once you enter the front lobby. 2. Suite we stayed in was very roomy. 3. Loved the roomy bathroom and the pumps of shower gel, conditioner and shampoo attached in the shower. 4. Really nice atrium with large sitting areas to visit. 5. Workout rooms were great and there are 2 of them. One with cardio machines and the other with weight benches. Minuses 1. Breakfast in the downstairs was not good. Food was pretty bad and not worth the $10.95 per person. 2. Lady serving the breakfast was not a happy person. Told us some things at the welcome area which did not come to pass. She seemed really scatterbrained and did not deliver on some of her promises. Had to continually ask for things we had reminded her of. She almost seemed like we were a bother. Places like Hampton Inn or Holiday Inn Express have hot breakfast included in the price of the room and are much more tasty. 3. Next day while we were out and about I asked if the bed could be made and we could have our trash taken out. When we returned the floor had not been vacuumed, the bed was not made and we had towels and trash bags placed on the entertainment center in the living room. Yes I guess the housekeeping staff expected us to change our own trash after the front desk it would be changed. I should not pay for a room and be expected to be the housekeeper. So pay me the rate for picking up the trash you would to housekeeping. 4. Pool had very cold water and the jacuzzi hot tub was not working properly. However the mantainence men let us know that they were working on it and it would take approximately 3 weeks to get it fixed. While it was disappointing at least they were courteous to inform us. 5. Outside at the extended stay next door there were always people yelling and cursing at each other outside. Some of the characters you saw outside seemed very shady and made us feel unsafe. Plus one guy who was not an employee for the hotel offered to carry my bag. Was kind of frightened as I am looking out for the safety of my family. Plus at the extended stay part next door there is an unsightly dumpster overflowing with trash that looks very nasty. The stay was pretty good but again some improvements could be made to make it better. This could be a great place but needs to be a little more inviting and have more of a welcome feel. We may return again on another trip depending on what deals other properties may be offering at the time.
Read more
Date of stay: July 2021Trip type: Traveled on business
Room Tip: Your room may not be cleaned daily and the breakfast is not worth the price.
See more room tips
Helpful
Share
Response from Artandra Ballard, Guest Services / Front Office at Sonesta Suites Dallas Park Central
Responded Jul 19, 2021
Thank you for choosing Sonesta Dallas Park Central and for taking the time to provide feedback about your experience with us. I would like to start by apologizing to you for the inconveniences you faced during your stay. As hospitality professionals, we pride ourselves on delivering world class customer service. It is our regret that your stay was unsatisfactory. We use feedback such as yours as coaching opportunities in efforts to provide excellent service and a great stay. When your back in the Dallas area please contact me as I would like to provide you with a complimentary upgrade, guaranteed cleaning services daily and 2 complimentary drink vouchers, and an appetizer. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly email at aballard@sonesta.com or 972-233-7600 Ex:661
Read more
Tara P wrote a review Jun 2021
1 contribution
This hotel was decent at best. The housekeeping on the one day that they came out of 6 was okay for maintenance but these rooms need a deep clean. Stains and substances on the walls, dusty baseboards, etc. Everyone at the front desk seemed nice. We arrived on Friday and no housekeeping came on Saturday. Sunday morning I stopped to see what time we needed to be out or how do we get housekeeping. I was told by 10 or stop by desk and they could add me to the list. Sunday, they came. Thank the Lord. I did the same thing on our way out on Monday, since we had pizza Sunday night and had trash. 5 people (3 adults and 2 kids in 2 room suite with 2 tiny trash cans: 2 queens/let out sofa/and we brought our own queen size air mattress.
Read more
Date of stay: June 2021
Location
Service
Sleep Quality
Room Tip: I stayed on the 4th floor
See more room tips
Helpful
Share
Response from Artandra Ballard, Guest Services / Front Office at Sonesta Suites Dallas Park Central
Responded Jun 10, 2021
Thank you for choosing Sonesta Dallas Park Central and for taking the time to provide feedback about your experience with us. I would like to start by apologizing to you for the inconveniences you faced during your stay. As hospitality professionals, we pride ourselves on delivering world class customer service. It is our regret that your stay was unsatisfactory due to cleanliness issues. We use feedback such as yours as coaching opportunities in efforts to provide excellent service and a great stay. When your back in the Dallas area please contact me as I would like to provide you with a complimentary upgrade, guaranteed cleaning services daily and 2 complimentary drink vouchers, and an appetizer. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly email at aballard@sonesta.com
Read more
RatherNotSay wrote a review May 2021
Houston, Texas148 contributions66 helpful votes
Nice room. Spacious. Lots of light, separate duty for desk, relaxing, sleeping, and light cooking. Room needed a deep clean, a trash can for kitchen, more bath towels, had no coffee, and maintenance man fixed nonworking air conditioner. In spite of all this and the pics, slept well in upgraded mattress. Manager on site pleasant as was maintenance personnel. Cleaned room myself, see photo of washrag and oily mark on granite counter in kitchen.
Read more
Date of stay: May 2021Trip type: Traveled with family
Helpful
Share
Response from Artandra Ballard, Guest Services / Front Office at Sonesta Suites Dallas Park Central
Responded May 25, 2021
Thank you for taking the time to let us know about your recent stay. Although it was wonderful to hear that our staff provided you with superior customer services, it is our regret that your stay was unsatisfactory due to cleanliness issues. I will share your comments with management staff located at 7880 Alpha as we do not have kitchens at 7800 Alpha Road. Sincerely Artandra Ballard Guests Service Manager
Read more
Previous
123456
PRICE RANGE
$86 - $160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza suites dallas - park central hotel dallas, crowne plaza dallas, dallas crowne plaza
FORMERLY KNOWN AS
Wyndham Dallas Suites - Park Central
LOCATION
United StatesTexasDallas
NUMBER OF ROOMS
295
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Sonesta Suites Dallas Park Central
Which popular attractions are close to Sonesta Suites Dallas Park Central?
Nearby attractions include Watermark Community Church (0.5 miles).
What are some of the property amenities at Sonesta Suites Dallas Park Central?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sonesta Suites Dallas Park Central?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sonesta Suites Dallas Park Central?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Sonesta Suites Dallas Park Central?
Yes, free parking is available to guests.
What are some restaurants close to Sonesta Suites Dallas Park Central?
Conveniently located restaurants include In-N-Out Burger, Burger Bueno, and Starbucks.
Are there opportunities to exercise at Sonesta Suites Dallas Park Central?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Sonesta Suites Dallas Park Central?
Yes, dry cleaning and laundry service are offered to guests.
Does Sonesta Suites Dallas Park Central offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sonesta Suites Dallas Park Central?
The staff speaks multiple languages, including English, Spanish, and Arabic.
Are there any historical sites close to Sonesta Suites Dallas Park Central?
Many travelers enjoy visiting Historic Downtown Plano (7.5 miles) and Cathedral Santuario de Guadalupe (9.6 miles).