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Crowne Plaza Dallas Market Center

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Crowne Plaza Dallas Market Center
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578 Reviews from our TripAdvisor Community

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Showing 561: English reviews
Arlington Heights, Illinois
Reviewed 6 days ago NEW

Client put me up here for the night, I recommended they never put anyone else here in the future. Entire property feels old, out of date, dark and generally dreary. I don't think another coat of paint is going to do the trick. Water/moisture stains and cracked paint everywhere. Carpet in my first room (more on that in a minute)...

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Helpful?
1Thank Robert Z
MarkP-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Robert, Thank you for submitting your review of our hotel. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience because of the run down appearance of...

west Texas
Reviewed 1 week ago

Stayed here after LONG flight from Hong Kong. 11th floor Room was spacious, quiet and comfortable. King bed was truly a king and did not cramp room. Normally do not sleep well in hotels but slept well here. Missed the free breakfast so can not comment on that aspect of the stay. Make sure you have complete directions from Mockingbird...

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Helpful?
Thank porter_osborne
MarkP-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear porter_osborne, Thank you for your great feed back! Ensuring our guests are safe and well taken care of is our number one priority and we are delighted when our guests take notice! Thank you for choosing to stay at the Crowne Plaza Market Center Hotel and we look forward to having you as a guest again in the near...

El Paso, Texas
Reviewed 3 weeks ago

This was our second time at this hotel. Our first visit was just fine. This visit was different. The hotel is in desperate need of renovations. Their HVAC system is horrendous. The heat and air can not be used unless they are turned on by maintenance. Once one is on, you can't use the other unless they come back into...

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Helpful?
Thank texastraveler1023
IHGService, Guest Relations Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear texastraveler1023, Thank you very much for taking the time to share your comments online. Please accept our sincerest apology for the issues you had with the room you received, specially the quality and its cleanliness. We want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. For that...

Reviewed 3 weeks ago

If you are in town to see your favorite sports team that isn't from the Dallas Market I would strongly suggest staying here American Airlines Arena is a short walk, and if you ware on a budget I would strongly suggest it!

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Helpful?
Thank Michael F
Arlington, Texas
Reviewed 3 weeks ago

I was there for a 3 day convention ... it isn't really easy to get to unless you know exactly where you are going, because of the closed off areas surrounding the hotel. Even worse if you are on foot ... or in my case, in a wheelchair. I was dropped off by Dart "near" the hotel, but there were...

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Helpful?
1Thank Cecelia S
IHGService, Guest Relations Manager at Crowne Plaza Dallas Market Center, responded to this review

Hi Cecelia S, Thank you for your recent stay and for taking the time to share your feedback. I am pleased to know that we were able to meet your expectations when it comes to providing a friendly service. On the other hand, it is certainly regrettable that some aspects of our hotel may have caused you inconvenience particularly our...

Reviewed 5 weeks ago

My new husband and I drove into Dallas so we could catch flight out early the next morning for our honeymoon. Upon hearing we were on our honeymoon, Kasy at the front desk went out of her way to make our brief stay special, and gave us free drink tickets. Then, Shannon at the bar was personal and fun, and...

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Helpful?
Thank Jessica B
Austin, Texas
Reviewed December 18, 2016 via mobile

Good building and location but needs major rehab. 28 degrees outside and no heat in the room or the lobby.. dirty popcorn ceiling. 1970 tiled bathroom. Staff didn't seem to care. Small beds. Good shuttle but driver reckless.

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Helpful?
Thank RACOwner
IHGService, Guest Relations Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear RACOwner, Thank you for staying at the hotel and posting your review. I appreciate your positive remarks about the location and good property. Our hotel is committed to providing our guests with the highest quality services and facilities. Your concerns regarding the level of cleanliness and lack of adequate heating will be certainly dealt with accordingly. I will also...

Atlanta, Georgia
Reviewed December 9, 2016

Definitely would not recommend. You would expect a certain level of service and a certain quality from the Crowne Plaza-- we definitely did not get either here. Our room was pretty bad, to start. Chipped and cracked finishes, badly aged everything, a broken bed, and inattentive, unfriendly staff members were our experience. The kind gentlemen who was working the breakfast...

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Helpful?
Thank McLean16
IHGService, Guest Relations Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear McLean16, Thank you for leaving a candid feedback about your stay at our property. I'm happy to know that one of our staff from the breakfast area was able to assist you efficiently. He exemplifies the brand standards that we aim to provide for every guest. On the other hand, I sincerely apologize that you were met with disappointments...

A TripAdvisor Member
1 review
Reviewed December 4, 2016 via mobile

Very disappointed, my daughter and niece wallet and purse was stolen out the room when we went out for the night.. There are no security cameras in the elevators, they said the only cameras are supposedly at the exits, and check this out, one of the workers told us that they have orgys and swingers there all the time and...

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Helpful?
Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Crowne Plaza Dallas Market Center, responded to this review

Hi Valued Guest, Thank you for letting us know about this. I am concerned that you had to go through such experience when you went and stayed at our Crowne Plaza Dallas Market Center, TX property. I am confident that from our hotel owners to staff, we are all one in our goal in providing honest service to all of...

Reviewed November 21, 2016 via mobile

The personal dosent want to talk he only let familiar family for employe . No great aditude tuords the employes. The personal only cares about the rumors around intest of offering coffe tuords employee no bacoom in good condition some of the beds has animals and dirty spots dont has cars theres no payment good mayd no bonus the servies...

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Helpful?
Thank Sonia E
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the Crowne Plaza Dallas Hotel Market Center and find yourself in a stunning, totally non-smoking, newly renovated Dallas hotel conveniently located just minutes from downtown Dallas. We are also less than 3 miles from Love Field Airport. The Crowne Plaza Dallas Hotel Market Center is also centrally located within three miles of the Dallas Medical Center which includes UT Southwestern Medical Center, the Aston Center, Scottish Rite, Parkland, St. Paul, Children's, and Zale Lipshy hospitals. The Crowne Plaza Dallas Hotel Market Center is located minutes north of the American Airlines Center, home of the Dallas Mavericks, Dallas Stars, and the Dallas Desperados. If coming for an event please call and ask for the American Airlines Center rate. ... more   less 

Additional Information about Crowne Plaza Dallas Market Center

Address: 7050 N Stemmons Frwy, Dallas, TX 75247
Location: United States > Texas > Dallas
Price Range: $104 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Dallas Market Center 3.5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Crowne Plaza Dallas Market Hotel Dallas
Dallas Crowne Plaza
Hotel Style:
#66 Business Hotel in Dallas
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Dallas Market Center staff and other travelers.
8 questions
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4 months ago
Bracknell, United Kingdom
over a year ago
Washington DC, District of Columbia
over a year ago
Lake Kiowa, TX

See all questions (8)

Questions? Get answers from Crowne Plaza Dallas Market Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Anything facing the highway is gong to be LOUD”
 of 5 bubbles RobertZ519, 6 days ago | Read review
“Avoid at all costs”
  • Moisture on window and floor, literally dripping.
 of 5 bubbles texastraveler1023, 3 weeks ago | Read review
“Great proximity for traveling sports fans”
 of 5 bubbles K3933ZQmichaelf, 3 weeks ago | Read review
“not sure there is one”
 of 5 bubbles kathykO6204FF, Sep 30, 2016 | Read review
“The AC seems to work better on the upper floors.”
 of 5 bubbles EastTexasTraveler903, Sep 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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