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Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)

#50 of 199 Hotels in Dallas
Certificate of Excellence
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Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)
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322 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Mesa, Arizona
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel was pretty nice for the price, but the area was awful. Cars had to park in a fenced area for safety. DON'T TAKE THE SHUTTLE. The worst part of the trip was getting to the airport. Thought I was going to die.

Thank Gary F
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 days ago NEW

We asked for a ground floor, and they gave us third the first day. The second day they changed us to first floor (room 117), and by afternoon, when we arrived from being out all day (six flags), our room was not cleaned, and nobody wanted to solve it correctly, neither front desk people, nor the manager (Rebeca) that only... More 

Thank Juan O
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

Very impressed by the decor. Staff were great van driver awesome! Comfy bed and great atmosphere. Glad to be stranded here. Room was clean. Only bad thing I couldn't get ice machine to work. Im trying to reach the 200 word quota

1 Thank frcolvin
coalgate, OK
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Gated parking lot, efficient shuttle service, quiet rooms, complimentary coffee even at 5 in the morning, and friendly staff. This was the best hotel we could find to leave our car by Love Field for an early 6:30 a.m. flight. Room was clean and well maintained. Love the park, sleep, fly option

1 Thank tpenney
Level Contributor
110 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I take seriously the reviews. I am very influenced by them when I make a purchase/reservtion and I have learned to filter the comments when someone trash a place just for a tiny bad experience, which I consider irresponsible and unfair, so I always try to be as objective as possible. Now, regarding this property, I think this used to... More 

CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center), responded to this review

Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regard to the appearance of our neighborhood, quality of breakfast, and attitude and service of our staff. We will review the conditions of our facility to make sure all areas are up to standards. Your feedback is very... More 

Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 12, 2016

Some of the reviews have said that this hotel is dated and that is true. You can see it in the hallways and in the rooms. The hallways had a really funky smell but our rooms were good. They were clean, spacious and comfortable. Breakfast was your usual complementary breakfast but it was good. All and all not bad for... More 

Thank Coreyp21
Tulsa, Oklahoma
Level Contributor
120 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed June 10, 2016

Found this great deal for 1-night pre hotel stay near Dallas Love Field airport (DAL). $99 for hotel, 14 nights free secured parking, free airport shuttle to and from airport, and free breakfast! Breakfast is average - usual scrambled eggs, sausage patties, biscuits & gravy, waffles, breads, muffins, bagels. The employees were EXCELLENT! Patrick was a big help, another front... More 

1 Thank Milestonecruises
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 9, 2016

We spent the night before our flight out of Love Field.. Was somewhat concerned about security after reading other reviews regarding the gates for the parking lot. No worries, the property seemed very secure and was clean and welcoming with lots of lobby seating, a fire pit in the courtyard which we did not take advantage of as it was... More 

1 Thank Jewelboxx1961
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 7, 2016

We actually stayed here a few years ago and had the most awful experience that involved the hotel giving us a room that was obviously not cleaned by housekeeping and flooding in the subsequent room. Customer relations salvaged the experience by offering us vouchers, hence we decided to give this establishment another go. We requested a crib, which wasn't in... More 

1 Thank Raymond W
Kuttawa, Kentucky
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed June 4, 2016

Very poor customer service. Took several tries to get someone on the phone. Found out my credit card was overcharged for the room amount. VERY FRUSTRATING attempting to get anyone to even speak to, even less in getting the situation resolved.

Thank Stan P
kori_nooner, Manager at Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center), responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

158 photos of this hotel

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Hotel & Grounds (29)
Pool/Beach Area (5)
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Business Center/Function Rooms (2)
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Management photos: Courtesy of the property manager

All Management Photos (57)
Pool/Beach Area (2)
Hotel & Grounds (12)
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Room/Suite (27)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Free Breakfast
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
This contemporary hotel off I-35 (Stemmons Frwy) and Northwest Highway is centrally located in DFW Metroplex, within minutes of Dallas Love Field Airport (DAL) which you can easily get to and from with the free hotel shuttle. As a guest of this pet-friendly hotel, you'll appreciate convenient services like a Business Center, a state-of-the-art Fitness Center and free Wi-Fi throughout the property to help you keep up with your routine in Dallas. The hotel's hot breakfast buffet is complimentary and serves something new every day, while Dallas's famous "Restaurant Row" is within easy walking distance.Many area attractions are accessible by DART Train, so you can take a ride to the Dallas Market Center, American Airlines Center or Cowboy Stadium. Pick your favorite restaurant to enjoy when you're done shopping at North Park Mall or Galleria Dallas, or depending on the season, attend a football game at Dallas Fair Park, home to the Cotton Bowl Stadium. At the end of the day, you'll be glad to return to your modern, spacious hotel room or upgraded suite at the Country Inn & Suites Dallas-Love Field (Medical Center), TX.100% Non-smoking facility ... more   less 

Additional Information about Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)

Address: 2383 Stemmons Trail, Dallas, TX 75220 (Formerly Courtyard by Marriott )
Location: United States > Texas > Dallas
Price Range: $106 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center) 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Courtyard By Marriott Nw Hwy At Stemmons/i-35e Hotel Dallas
Courtyard Hotel Dallas
Dallas Marriott
Dallas Courtyard
Courtyard Dallas
Hotel Style:
#6 Best Value Hotel in Dallas
#46 Business Hotel in Dallas
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