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Courtyard Dallas Northwest

Traveler (37)
Room & Suite (24)
Dining (10)
Certificate of Excellence

About

#77 of 223 hotels in Dallas
Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to Courtyard Dallas Northwest, located in Farmers Branch and Carrollton area near both Love-Field and DFW airports. Our hotel is conveniently located near the intersection of I-35 and I-635, easily accessible to shopping at the Galleria Mall or sightseeing in downtown Dallas. Major corporations including IBM, AT&T, UPS, Home Depot and the Medical Market Center are also just minutes from Courtyard Dallas Northwest. Relax in our spacious guest rooms with large work desk, ergonomic chair, microwave and refrigerator, and free high speed internet. Take a swim in our outdoor pool and get in a quick workout at our onsite fitness facility.
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Property amenities
Free parking
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Restaurant
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals

Location

Full view
44Car recommended
Grade: 44 out of 100
22Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
218Reviews
3Q+A
37Room tips
Traveler rating
  • 84
  • 73
  • 34
  • 12
  • 15
Time of year
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Language
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Popular mentions
The front desk staff is friendly and extremely helpful. When our first room wasn't satisfactory, they quickly moved us to a better room. When that room lacked enough linen for the pull-out sofa, they again apologized and promptly presented additional linen. This staff is great
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Response from Moises S, Assistant General Manager at Courtyard Dallas Northwest
Responded 3 days ago
Diane S, Thank you for writing a review on Trip Advisor. Comments from our guests are very important to our staff. I wanted to personally apologize for your experience that you had while staying with us. I have forwarded this review to all the managers regarding all of the issues you mentioned. I would like you to come back so we can show you that we can make it right. If you have any further comments or questions please do not hesitate on contacting me by phone 972-620-8000. Yours in Service,
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I had lots of business in this area of town and canceled my Fort Worth Courtyard for this location. It did not disappoint. All the expectations I have for a Courtyard were met and yet it was conveniently located for North Dallas business appointments and tomorrow’s plane ride
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Checked into a smoky accessible room late evening. When asked to change the room, no room was available due to sell out. Front Desk agent admitted that the room was placed out of order earlier when I mentioned the smoke smell but said she was not “empowered” to do anything
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Response from Jennifer B, General Manager at Courtyard Dallas Northwest
Responded Apr 19, 2019
Thank you for choosing to stay at the Courtyard Dallas Northwest. We appreciate you taking the time to offer honest feedback from your recent stay. Providing the highest level of hospitality is our number one priority. I can see this time we have failed tremendously. Your feedback has been shared with the team to ensure the necessary guidelines are in place and these issues are prevented from occurring in the future. Once again, thank you for your valued feedback. Sincerely, Jennifer Scott General Manager Courtyard by Marriott Dallas Northwest
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We were in town looking at the possibility of moving to Texas. The hotel staff was amazing! We had a concern with our room that was promptly and happily fixed. Room was comfortable and relaxing after long days of looking at land. Thank you!
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I was in town for work and this hotel was a reccomended hotel and i chose it because it was close to the conference. The hotel is old and many times I thought I was going to get stuck in the elevator. The rooms are small and only has a shower. The bed is uncomfortable as are the
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Response from Jennifer B, Manager at Courtyard Dallas Northwest
Responded Feb 15, 2019
Thank you for choosing to stay at the Courtyard Dallas Northwest and providing your honest feedback on the survey. Providing the highest level of customer service is our number one priority and we sincerely apologize for falling short of meeting your expectations. Your feedback has been shared with the appropriate department to prevent the issues from occurring in the future. Once again, thank you for your valued feedback.
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Previous
PRICE RANGE
$89 - $136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott dallas lbj at josey hotel dallasdallas courtyarddallas marriott
FORMERLY KNOWN AS
Courtyard Dallas LBJ at Josey
LOCATION
United StatesTexasDallas
NUMBER OF ROOMS
146
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