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Hotel Indigo Dallas Downtown

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Hotel Indigo Dallas Downtown
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874 Reviews from our TripAdvisor Community

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Showing 837: English reviews
Snyder, Oklahoma
Reviewed April 8, 2015

This hotel is very poorly staffed and the hotel itself was very cheaply decorated. I felt like I was staying in a painted over Motel 6. If I was only paying $49.95 a night, it would have been great. The room was small and stuffy. The whole hotel spelled of dirty clothes. We valet parked and they left our windows...

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Helpful?
1Thank Cheyanne A
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Cheyanne A, Thank you for you review of our hotel. We are disappointed to see your experience was not as good as would have liked. The staff works very hard to ensure each guest has a positive experience and it seems in this case were unable to do that.

Denver, Colorado
Reviewed April 5, 2015

Another great stay at hotel indigo!! Especially love the lobby bar and restaurant. It was a great way to hang out and meet up with our large family group. Starla and Dominic at the bar were awesome, and Dora was very helpful up at the front desk. Will definitely be back next time we are in dallas.

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2Thank tweezie2105
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello tweezie2105, Thank you for your positive review of the Hotel Indigo Dallas. I am thrilled to hear you were able to meet up with and enjoy time with your family in the 1933 Bistro. We look forward to your next visit to Dallas!

Jersey City, New Jersey
Reviewed April 2, 2015

My wife and I stayed at the hotel Indigo for two nights. It was the very first Hilton Hotel. It sort of resembles a South Beach, Miami hotel in terms of its rather funky appearance. They have a very useful van service which will shuttle you to various places close to the hotel. Ice water, diced with cucumber, in the...

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2Thank Trips07302
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Trips07302, Thank you for visiting the Hotel Indigo Dallas. We are glad that you enjoyed the historic nature of the property along with all of our wonderful amenities. We truly appreciate your business and look forward to your next visit at the Indigo.

Zurich, Switzerland
Reviewed April 2, 2015

When I first walked into the hotel there was a smell of sewage in the lobby and all the way into my room. When I was in the elevator, there was a maintenance guy in there and I asked him whether they knew what was causing it. He promptly walked out and said the smell was me on the way...

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1Thank regulartraveller1978
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello regulartraveller1978, Thank you for visiting the Hotel Indigo Dallas. I am very disappointed to hear about your experience at the property. We did have a plumbing issue which was addressed and has been corrected. I would like to learn more about your encounter. I invite you to contact me directly at indigo-gm@smi-hotelgroup.com.

Reviewed April 1, 2015

Perfect location on Main Street in Downtown Dallas. Well maintained older hotel with great staff. The lobby bar/restaurant great for families. Starla and Don at the bar were so accommodating. We had a great weekend....

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1Thank Marie R
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hi Marie R, Thank you for visiting the Hotel Indigo Dallas and your kind words about our staff. We pride ourselves on our service and I truly enjoy sharing these responses with our team. Thanks once again for being our guest!

Dallas, Texas
Reviewed March 31, 2015

First, their staff is fab. I've stayed here three times and enjoyed excellent service every time. Second, their location is excellent. Downtown for New Year's Eve, I didn't want to drive far that night, and Hotel Indigo was a perfect location for us. Now on the other hand, the hallways were noisy and the elevator stank. It's an old building,...

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1Thank saritared42
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Greetings saritared42, Thank you for your review of the Indigo Dallas Downtown. I really enjoy reading reviews from our repeat guests. Thank you for your comments regarding the staff and service. We are excited that we will soon be moving in a new direction. The hotel renovation will take us in a new direction with a new theme and color...

Las Vegas, Nevada
Reviewed March 30, 2015 via mobile

I get great deals at Hotel Indigo so most times, I take it for what it is. Hotel Indigos are kind of a hit or miss. For example-- scottsdale- no thank you. Anaheim- yes please! Dallas. Kind of in between. I would definitely still stay there as their service is wonderful. Valet attendant was really friendly, front desk were nice....

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1Thank enk_wanderlust
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello enk_wanderlust, Thank you for your review of the Indigo Dallas Downtown. I am always glad to read reviews of folks who have visited other Hotel Indigo locations. We are excited that we will soon be moving in a new direction. The hotel renovation will take us back to another era. We will be featuring the roaring 20’s and speakeasy...

Georgia
Reviewed March 25, 2015

We stayed 2 nights here and found it ok. It was close to all the sights and we walked easily all over downtown. The hotel is nice enough, but the rooms are quite small with limited space for luggage. Awful coffee sachets with horrible creamer and you only get one regular & one decaf! No tea supplied. Bathroom was really...

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1Thank Di222
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Di222, Thank you for your review of the Indigo Dallas Downtown. Glad to see that you enjoyed the city and all that Dallas has to offer. While we are a historic building and space is limited, I am happy to announce that several of the new furniture pieces will assist with maximizing space with the upcoming renovations. We are...

Little Rock, Arkansas
Reviewed March 25, 2015 via mobile

One of the boutique hotels in the Intercontinental properties. well managed great staff accommodating in all areas clean up to date well managed property downtown Dallas easy access to everything valet parking good food unique atmosphere great price comparable two other properties

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1Thank Mike A
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Mike A, Thank you for your review of the Indigo Dallas Downtown and our team! We work hard to deliver quality service and have a wonderful staff who truly enjoy meeting and working with our guests. Please visit again soon.

Tulsa, Oklahoma
Reviewed March 25, 2015

Select to close. Government Rate $ 135.00 USD per room, per night Tax: 15.26% per night not included in rate effective 26 March, 2015 thru 27 March, 2015 4 PERSON(S) PER ROOM MAXIMUM DESCRIPTION: RATE INCLUDES FREE BREAKFAST EACH MORNING COMP PARKING SHUTTLE SERVICE WITHIN THREE MILES OF THE HOTEL INCLUDING THE GOVERNMENT DISTRICT Although the room has 4 person...

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1Thank Monica T
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Monica T, Thank you for your review of the Indigo Dallas Downtown. The government rate is intended for government employees traveling on government business. The booking rules allow for the government employee to have complimentary breakfast as it is not intended for personal family use as mentioned. As you noted, the room description of a room with 2 beds...

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Indigo Dallas Downtown is a registered historic landmark property that was designed to offer a boutique hotel oasis in the heart of Downtown Dallas. We are within walking distance from business, entertainment, dining, shopping and world class arts that Dallas has to offer. We provide complimentary shuttle to Downtown and Uptown Dallas. ... more   less 

Additional Information about Hotel Indigo Dallas Downtown

Address: 1933 Main St, Dallas, TX 75201-5207
Location: United States > Texas > Dallas > Downtown Dallas
Price Range: $125 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Dallas Downtown 3.5*
Number of rooms: 170
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Also Known As:
Hotel Indigo Dallas
Dallas Hotel Indigo
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Indigo Dallas Downtown staff and other travelers.
11 questions
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Questions? Get answers from Hotel Indigo Dallas Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All of the rooms are great!”
G7678NOangieb, 2 days ago | Read review
“We were on the top floor in a suite. Awesome views of downtown!”
shaneb664, 4 days ago | Read review
“Ask for a higher floor, the scenery is too die for!”
jkl5464, 1 week ago | Read review
“Room 1310 has a great view and that level is very quiet!”
  • Window view from room 1310
TexasGirl1869, 3 weeks ago | Read review
“Get a view of Main St.”
RandC31, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question