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Hotel Indigo Dallas Downtown, an IHG Hotel

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1933 Main Street, Dallas, TX 75201
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Traveler (338)
Room & Suite (221)
Videos (1)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 02/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo Dallas Downtown, an IHG Hotel
Updated 02/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#46 of 230 hotels in Dallas
Location
4.3
Cleanliness
4.3
Service
4.3
Value
4.1
GreenLeaders GreenPartner
Once the site of the Dallas Opera House and the sophisticated Titche-Goettinger department store, the Hotel Indigo® Dallas Downtown hotel is a registered National Historic Landmark located in the heart of the Main Street district, near businesses, museums, restaurants and shopping. So it's not surprising that throughout our hotel and guest rooms, you will find artwork and thoughtful details that spotlight our neighborhood's connection to both theater and fashion. Our Titches Bar and Bistro offers seasonal, local fare for breakfast or dinner. We've also got six gathering and event spaces equipped to handle functions of all sizes, including the Majestic Ballroom with 1,312 square feet of space.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Snack bar
Special diet menus
Meeting rooms
Concierge
Non-smoking hotel
Picnic area
Shops
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Seating area
Telephone
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
City View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Discounted Parking!!
1128Reviews20Q+A100Room tips
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Most Recent
232tmg wrote a review May 2022
Raleigh, North Carolina894 contributions413 helpful votes
+1
Another fantastic IHG property! This hotel is obviously quite old and still a very beautiful building. Walking in the front doors, I always look forward to experiencing the uniqueness of each of these properties. I was impressed with the cleanliness of the comfortable lobby and the openness of the very large dining room; it was very well designed. Lots of natural light makes this hotel lobby a comfortable and energetic place to sit, relax or converse. Although the separated business center off the lobby is very useful, I could imagine it being used as a lounge with live music to really bring that lobby alive like I have seen in other IHG properties. Although the rooms are modern and extremely relaxing, upon walking in you can't help feeling the dated warmth this wonderful old building has to offer. With Coffee and Tea at the ready and a mini fridge you can't help feeling right at home. The location is ideal for easy walking to everything the area has to offer and there are some exceptional restaurants and bars nearby. Cheers!
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Date of stay: May 2022
Location
Cleanliness
Service
2 Helpful votes
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Response from Marcus Hennigan, General Manager at Hotel Indigo Dallas Downtown, an IHG Hotel
Responded May 16, 2022
Ted G, Thank you for your kind words in regards to your recent stay. We look forward to serving you again during your next stay in Dallas. Until we see you again!
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James M wrote a review Feb 2022
Tucson, Arizona148 contributions60 helpful votes
Hotel's Favorite
This hotel has been updated from it's 1920's beginning as a Hilton. It was bustling with diverse age groups each visiting Dallas for different reasons. The service was cheerful, efficient, and made my stay enjoyable. The small bar-restaurant had flavorful choices and good prices (Street Tacos!).
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Date of stay: February 2022
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Response from Marcus Hennigan, General Manager at Hotel Indigo Dallas Downtown, an IHG Hotel
Responded May 11, 2022
We're delighted you enjoyed your stay at Hotel Indigo Dallas Downtown! Thank you for your compliments on our historic décor and wonderful onsite dining. We're glad our location was ideal for exploring the area on foot and that you had a comfortable night's sleep. Should your adventures bring you back to town, we'd be happy to have you stay with us again!
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cmlam wrote a review May 2022
Washington DC, District of Columbia59 contributions31 helpful votes
Genuinely one of the most unpleasant hotel experiences I have had in a while, which was so surprising to me because this is definitely billed as more of an upscale hotel. I can confirm what another commenter said- the walls are PAPER thin. We heard a man in the room next door to ours hacking up phlegm all night, which was just disgusting. The rooms are serviceable but small, and amenities are really lacking- they do not have shower gel, so we got one tiny shampoo and conditioner, and one bar soap for the entire room (I guess to share between the shower and our sink?). The restaurant also seemed to have odd hours. I also felt that service was very lacking. Currently, the policy is to specifically request housekeeping. Due to a miscommunication we were not aware of that- which is understandable, but when we called down to still request housekeeping services, the woman at the front desk was totally unsympathetic and said it was almost certain that no one would be able to make up our room. It actually did get made up, but- I am not exaggerating any of this- housekeeping took away the extra towels we had brought up to our room, left us with fewer amenities, and THREW AWAY MY RAZOR. This was not a disposable razor! I was honestly shocked. During another day, I called down to request towels, and they never came up. There is honestly just a general vibe that no one working there cares at all. I would not stay here again and would not recommend staying here.
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Date of stay: May 2022
Location
Service
Sleep Quality
1 Helpful vote
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Response from Marcus Hennigan, General Manager at Hotel Indigo Dallas Downtown, an IHG Hotel
Responded May 9, 2022
We are disappointed to read your review. Please accept our apologies for not delivering you the stay you deserved. We will address this with both our maintenance and housekeeping team to ensure we resolve these issues. Please note we have management available at all times to assist with any issues or concerns you had during your stay. I wish you would have made us aware, so that we could have had the opportunity to address before you departed the hotel. We hope to have another chance to impress you next time you're in Dallas.
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ErezBarkaee wrote a review May 2022
1 contribution
I highly recommend the Indigo Hotel (Downtown Dallas) A great hotel I have received a great service by all staff The breakfast is good I enjoyed my stay and recommended this hotel The shuttle services were accommodating The room was very clean The only small issue was the cold in the passageway
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: 14th floor is a bit noisy from AC motor noise, other than that the rooms are good
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Response from Marcus Hennigan, General Manager at Hotel Indigo Dallas Downtown, an IHG Hotel
Responded May 11, 2022
We are thrilled to hear that Hotel Indigo Dallas Downtown and our team left a lasting impression on you. Thank you for taking the opportunity to share your feedback on TripAdvisor, we will share your comments with our team. We look forward to welcoming you back again soon!
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TexasWorker wrote a review Apr 2022
Texas63 contributions19 helpful votes
From the outside, it's nothing to look at, so you're left wondering if it has hourly rates. Once you're inside, it's compact, but well-appointed. The front desk staff were quick and attentive, and the room was more spacious than the comments I had read here. Breakfast was one of the best I've had in a hotel in the last year. It was made to order, larger than I could eat, and steaming hot. The only negative is that traffic is LOUD. At all hours of the day and night. Every siren, every revved engine, every honk echoes through your room, even in the wee hours.
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Date of stay: April 2022
Rooms
Cleanliness
Service
Room Tip: No idea. I would have preferred a room with less traffic noise
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Response from Marcus Hennigan, General Manager at Hotel Indigo Dallas Downtown, an IHG Hotel
Responded May 11, 2022
We're always thrilled to hear when our guests had a great time with us at Hotel Indigo Dallas Downtown, and your feedback is much appreciated. We look forward to providing another exceptional experience when your travels bring you back our way!
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Sam F wrote a review Mar 2022
4 contributions1 helpful vote
this was a nice place to stay had a good stay. here. my room was a bit small but it worked for this trip all I needed was a bed bathroom and tv at night. wifi was exactly not too bad for once at a hotel. I didn't get maid service for this trip so can't comment. the only complaint was the room was cold no matter what temp I set it at it could be because it was unseasonable cold that weekend
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Date of stay: February 2022
Value
Location
Service
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Response from Marcus Hennigan, General Manager at Hotel Indigo Dallas Downtown, an IHG Hotel
Responded May 11, 2022
We are thrilled you had a " Great Stay" stay at Hotel Indigo Dallas Downtown. We appreciate the positive review and we hope to see you again soon.
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VyVy V. wrote a review Jan 2022
Centreville, Virginia9 contributions12 helpful votes
November 2021 - COVID Review: I had to visit Dallas for a work trip and one of my friends wanted to accompany me so that I wouldn't be alone in the city. We thought this hotel was in a good location - which made it walkable for the whole downtown strip and Deep Ellum was a quick 15 minute walk too. It is considered to be a boutique hotel so our double queen room was actually really tiny. When we first entered the room, the first bed was so close and there wasn't much room to move around or have space for our suitcases. The bathroom was actually somewhat spacious and long though. My main complaint was that one of the days during our stay, we got a notice that water would be unavailable for about 4-5 hours in the middle of the day. While this is understandable since most guests would probably be out sightseeing during that time, we actually had to telework from our hotel room and would actually need the water. My friend asked the front desk during that window if the water outage affected the entire building or if it was only our floor. The staff actually wasn't even aware that there was a scheduled water outage and suggested the public restrooms on the 2nd floor. It would've been nice to know as a guest what our other options were for using water and the restrooms on the notice - such as how there's restrooms on the 2nd floor that were unaffected by the water outage. But otherwise, all of our staff interactions were nice.
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Date of stay: November 2021
Value
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Cynthia wrote a review Dec 2021
5 contributions2 helpful votes
Great deal. We were able to get a room downtown Dallas on a weekend night for under $200 with valet parking. Comfortable updated rooms. Wonderful night sleep with good customer service. Nothing to complain about. Would visit again.
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Date of stay: December 2021
Rooms
Cleanliness
Service
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Response from Marcus Hennigan, General Manager at Hotel Indigo Dallas Downtown, an IHG Hotel
Responded May 11, 2022
We are pleased you had a relaxing and comfortable stay at Hotel Indigo Dallas Downtown. We appreciate your kind words and we hope to see you again soon.
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Ted R wrote a review Sep 2021
La Porte, Texas21 contributions2 helpful votes
Stayed at this hotel in downtown Dallas when we visited our son. The staff in this hotel is the best of many places we have stayed at. The restaurant and bar was very good. Had a very good dinner and breakfast with outstanding service. The room we were in was very clean, nice and spacious. The bed was very comfortable with nice soft pillows. The bathroom was good size and very clean. Our place to stay whenever we visit Dallas.
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from Marcus Hennigan, General Manager at Hotel Indigo Dallas Downtown, an IHG Hotel
Responded May 11, 2022
What a pleasure it is to read such a thoughtful review. We are thrilled that you had such an excellent experience with us. Our staff strives to provide all of our guests with clean and comfortable accommodations in a welcoming environment, and we are happy that this stood out to you. It is great to hear that you were able to take advantage of our in house restaurant. We really appreciate your feedback, and look forward to welcoming you back again soon!
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dabberjo wrote a review Sep 2021
Sweet Home, Oregon58 contributions27 helpful votes
My friend and I stayed 3 nights as we began a road trip through Texas. On the up side, it was clean and the location worked well for the places we wanted to visit while we were in town. But when we arrived late on Friday night to check in, the people milling around outside were....questionable. Our room overlooked the public parking garage that is also used for guest self-parking and apparently the roof of that garage is the go-to spot for young ladies to make um videos of themselves. So we were a little concerned about parking a car in there. The restaurant doesn't take cash which seemed odd. (Maybe they have safety concerns too??) We made the best of the situation while we were there but if we're ever back in town, we would not stay there.
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Date of stay: August 2021
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Response from Marcus Hennigan, General Manager at Hotel Indigo Dallas Downtown, an IHG Hotel
Responded Sep 24, 2021
Hi Dabberjo, Thank you for taking the time to provide insightful feedback regarding your stay at our property. Unfortunately, the environment outside of Hotel Indigo is completely out of our control and an element that does not define our property and the overall Downtown Dallas atmosphere. We can assure you that this doesn't affect the service and experience we intend to provide our guests. Additionally, the parking garage isn't owned by Hotel Indigo and is utilized by multiple organizations and individuals that frequent this area. The parking garage does have strenuous security measures to ensure that all vehicles in its garage are safe and out of harms way. We are saddened that your experience was not as fulfilling as we hoped but we're hopeful that you'll consider giving our property another opportunity to serve you in the near future!
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PRICE RANGE
$163 - $227 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel indigo dallas, dallas hotel indigo
LOCATION
United StatesTexasDallasDowntown Dallas
NUMBER OF ROOMS
170
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Frequently Asked Questions about Hotel Indigo Dallas Downtown, an IHG Hotel
Which popular attractions are close to Hotel Indigo Dallas Downtown, an IHG Hotel?
Nearby attractions include Nightly Spirits (0.3 miles), Dallas Arts District (0.2 miles), and Giant Eyeball (0.2 miles).
What are some of the property amenities at Hotel Indigo Dallas Downtown, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Indigo Dallas Downtown, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Indigo Dallas Downtown, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo Dallas Downtown, an IHG Hotel?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hotel Indigo Dallas Downtown, an IHG Hotel?
Conveniently located restaurants include The Woolworth, CBD Provisions, and Wild Salsa.
Are there opportunities to exercise at Hotel Indigo Dallas Downtown, an IHG Hotel?
Yes, guests have access to a fitness center during their stay.
Is Hotel Indigo Dallas Downtown, an IHG Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Dallas.
Are pets allowed at Hotel Indigo Dallas Downtown, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo Dallas Downtown, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hotel Indigo Dallas Downtown, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.