Another fantastic IHG property! This hotel is obviously quite old and still a very beautiful building. Walking in the front doors, I always look forward to experiencing the uniqueness of each of these properties. I was impressed with the cleanliness of the comfortable lobby and the openness of the very large dining room; it was very well designed. Lots of natural light makes this hotel lobby a comfortable and energetic place to sit, relax or converse. Although the separated business center off the lobby is very useful, I could imagine it being used as a lounge with live music to really bring that lobby alive like I have seen in other IHG properties. Although the rooms are modern and extremely relaxing, upon walking in you can't help feeling the dated warmth this wonderful old building has to offer. With Coffee and Tea at the ready and a mini fridge you can't help feeling right at home. The location is ideal for easy walking to everything the area has to offer and there are some exceptional restaurants and bars nearby. Cheers!…
This hotel has been updated from it's 1920's beginning as a Hilton. It was bustling with diverse age groups each visiting Dallas for different reasons. The service was cheerful, efficient, and made my stay enjoyable. The small bar-restaurant had flavorful choices and good prices (Street Tacos!).
Genuinely one of the most unpleasant hotel experiences I have had in a while, which was so surprising to me because this is definitely billed as more of an upscale hotel. I can confirm what another commenter said- the walls are PAPER thin. We heard a man in the room next door to ours hacking up phlegm all night, which was just disgusting. The rooms are serviceable but small, and amenities are really lacking- they do not have shower gel, so we got one tiny shampoo and conditioner, and one bar soap for the entire room (I guess to share between the shower and our sink?). The restaurant also seemed to have odd hours. I also felt that service was very lacking. Currently, the policy is to specifically request housekeeping. Due to a miscommunication we were not aware of that- which is understandable, but when we called down to still request housekeeping services, the woman at the front desk was totally unsympathetic and said it was almost certain that no one would be able to make up our room. It actually did get made up, but- I am not exaggerating any of this- housekeeping took away the extra towels we had brought up to our room, left us with fewer amenities, and THREW AWAY MY RAZOR. This was not a disposable razor! I was honestly shocked. During another day, I called down to request towels, and they never came up. There is honestly just a general vibe that no one working there cares at all. I would not stay here again and would not recommend staying here.…
I highly recommend the Indigo Hotel (Downtown Dallas) A great hotel I have received a great service by all staff The breakfast is good I enjoyed my stay and recommended this hotel The shuttle services were accommodating The room was very clean The only small issue was the cold in the passageway
From the outside, it's nothing to look at, so you're left wondering if it has hourly rates. Once you're inside, it's compact, but well-appointed. The front desk staff were quick and attentive, and the room was more spacious than the comments I had read here. Breakfast was one of the best I've had in a hotel in the last year. It was made to order, larger than I could eat, and steaming hot. The only negative is that traffic is LOUD. At all hours of the day and night. Every siren, every revved engine, every honk echoes through your room, even in the wee hours.
this was a nice place to stay had a good stay. here. my room was a bit small but it worked for this trip all I needed was a bed bathroom and tv at night. wifi was exactly not too bad for once at a hotel. I didn't get maid service for this trip so can't comment. the only complaint was the room was cold no matter what temp I set it at it could be because it was unseasonable cold that weekend
November 2021 - COVID Review: I had to visit Dallas for a work trip and one of my friends wanted to accompany me so that I wouldn't be alone in the city. We thought this hotel was in a good location - which made it walkable for the whole downtown strip and Deep Ellum was a quick 15 minute walk too. It is considered to be a boutique hotel so our double queen room was actually really tiny. When we first entered the room, the first bed was so close and there wasn't much room to move around or have space for our suitcases. The bathroom was actually somewhat spacious and long though. My main complaint was that one of the days during our stay, we got a notice that water would be unavailable for about 4-5 hours in the middle of the day. While this is understandable since most guests would probably be out sightseeing during that time, we actually had to telework from our hotel room and would actually need the water. My friend asked the front desk during that window if the water outage affected the entire building or if it was only our floor. The staff actually wasn't even aware that there was a scheduled water outage and suggested the public restrooms on the 2nd floor. It would've been nice to know as a guest what our other options were for using water and the restrooms on the notice - such as how there's restrooms on the 2nd floor that were unaffected by the water outage. But otherwise, all of our staff interactions were nice.…
Great deal. We were able to get a room downtown Dallas on a weekend night for under $200 with valet parking. Comfortable updated rooms. Wonderful night sleep with good customer service. Nothing to complain about. Would visit again.
Stayed at this hotel in downtown Dallas when we visited our son. The staff in this hotel is the best of many places we have stayed at. The restaurant and bar was very good. Had a very good dinner and breakfast with outstanding service. The room we were in was very clean, nice and spacious. The bed was very comfortable with nice soft pillows. The bathroom was good size and very clean. Our place to stay whenever we visit Dallas.
My friend and I stayed 3 nights as we began a road trip through Texas. On the up side, it was clean and the location worked well for the places we wanted to visit while we were in town. But when we arrived late on Friday night to check in, the people milling around outside were....questionable. Our room overlooked the public parking garage that is also used for guest self-parking and apparently the roof of that garage is the go-to spot for young ladies to make um videos of themselves. So we were a little concerned about parking a car in there. The restaurant doesn't take cash which seemed odd. (Maybe they have safety concerns too??) We made the best of the situation while we were there but if we're ever back in town, we would not stay there.