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Hotel Indigo Dallas Downtown

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Hotel Indigo Dallas Downtown
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785 Reviews from our TripAdvisor Community

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Showing 753: English reviews
Melbourne, Australia
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

We were overall generally happy with this hotel. It was a good size room for 4, the beds were comfortable and the amenities were fine for our stay. There were only a few things that would need looking into: The door needed some WD40 or something because it was extremely noisy and we had a member of our party with... More 

Helpful?
Thank ILVNY
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello ILVNY, Thank you for your feedback and review of the Hotel Indigo Dallas Downtown. We are glad to see that your overall experience was pleasant and value your suggestions. We are always looking for ways to improve our product and services offered on property. We thank you for your business and hope you enjoyed your trip to the United... More 

Mineola, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

For the money I spent I could have stayed at much nicer hotel down the road. The elevators had problems and were so slow/intermittently working that we wound up using the stairs. The hotel is in need of major updates and everything felt cramped. It seemed as though I could hear every door slam, footsteps (on the hardwood floor), and... More 

Helpful?
Thank Mdwtc
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello and thank you for your review. I am sorry to see that you stay was not as pleasant and we would have hoped. As you would have noticed, the property is currently under renovation and in the process of changing out all of the furniture and décor. The new furniture layouts are designed to maximize space and efficiently. Once... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is under construction which is not a big issue. The staff was not very professional. Greated me with "Whats up man". Several requests to get a porter to help with luggage went unanswered. Had to load unload our luggage. There is no place to park for valet parking. You have to park in the middle of the street... More 

Helpful?
Thank Sufyan J
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Sufyan J, Thank you for your review and feedback in regards to the Hotel Indigo Dallas Downtown. Given the location of our property and historic building we are limited as to where we can operate our valet service and the size of our guest rooms. I apologize as we certainly have bellmen ready to assist with luggage upon check... More 

Memphis, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Okay, Here is the deal.....yes they are currently under "some construction" but it wasn't an issue during my stay. I would give them 3 1/2-4 stars if I could because everyone who worked there was professional and courteous. Jorge and Ken at the front desk were WONDERFUL! They were very helpful and made my stay great. The room I stayed... More 

Helpful?
Thank Leigh_T4
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Leigh_T4, Thank you for your review of the Hotel Indigo Dallas Downtown. I am glad to see that you enjoyed the property and found the team to be "WONDERFUL"! As you mentioned, we are in the middle of a renovation but should be wrapping up within the next 60 days. Please visit again... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

This hotel looks great on paper, but don't count on anything you normally find in a hotel room. Want to make popcorn? No microwave. Want to keep some leftovers cold? No mini fridge. I mean, come on, we just came from a Days Inn that had both!

Helpful?
Thank Megan M
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello and thank you for your review. We apologize for the property not meeting your expectations. Our property offers a variety of amenities but it seems in this case we were not able to meet your needs. Thank you for your feedback as we are always looking for ways to improve our amenities and services. More 

Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I had a 2 night stay in downtown Dallas Hotel Indigo and was not impressed at all. First, there was construction going on in the Bistro which I understand has to happen at times, but maybe don't do it during people's meals. The elevator was incredibly slow, sometimes taking 5 minutes to get to your floor. I only ever rode... More 

Helpful?
Thank Toby V
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Toby V, Thank you for taking a few moments to share your feedback in regards to your recent stay with us at the Hotel Indigo Dallas Downtown. We take all comments to heart as we are always looking for ways to improve our product and services. You can be assured that these issues will be addressed. More 

Melbourne, Australia
Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great little boutique hotel in the heart of Dallas. Walking distance to most areas and easily accessed via public transport. Bright cheery colours added to vibe of the place. Would recommend to all types of travellers. Safe and secure with onsite parking.

Helpful?
Thank ClareElise
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello ClareElise, Thank you for your review and feedback in regards to your recent stay with us at the Hotel Indigo Dallas Downtown. I am glad to see that you enjoyed the bright and cheery colors of the property. We hope you will visit again soon! More 

Dallas, Texas
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here while attending a wedding downtown. We booked our room a few weeks prior to our stay, but when I noticed that rates had dropped, we called the hotel and they offered to upgrade us to a suite for the same rate. The suite was a two room suite and was very spacious. The renovations... More 

Helpful?
Thank Brian M
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Brian M, Thank you for your review of the Hotel Indigo Dallas Downtown. We thank you for your business and you patience as we renovate the property. Soon the property will be complete and we will have a fresh new product for all of our guests to enjoy. We hope to see you again in the near future. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a great stay at this hotel! They were doing renovations but that didn't take away from the excellent service and the beautiful view of the park and some of Dallas skyline. Super stars who made our stay special were: Blancia, Front Desk who gave us a great view. Lloyd, Front Desk who helped us find Dallas activities. Jorge,... More 

Helpful?
Thank TomCandice E
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello TomCandice E, Thank you for your wonderful review and comments in regards to your recent stay at the Hotel Indigo Dallas Downtown. We truly appreciate your business and thank you for the kind words about our wonderful staff. Please visit again! More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hotel was near to what I was in town for (a conference) and allowed me to walk to things I needed. The check-in was easy, though the lobby had a horrible smell of a sewer back up. The rooms were bright and clean but they were definitely small. If I was sharing a room with someone else, I would... More 

Helpful?
Thank Vinnie D
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Vinnie D, Thank you for your review of the Hotel Indigo Dallas Downtown. We apologize for the odor and shower issues you encountered during your stay. We will be sure to look into these issues and address them so that future guests don't encounter the same experience. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Indigo Dallas Downtown is a registered historic landmark property that was designed to offer a boutique hotel oasis in the heart of Downtown Dallas. We are within walking distance from business, entertainment, dining, shopping and world class arts that Dallas has to offer. We provide complimentary shuttle to Downtown and Uptown Dallas. ... more   less 

Additional Information about Hotel Indigo Dallas Downtown

Address: 1933 Main St, Dallas, TX 75201-5207
Location: United States > Texas > Dallas > Downtown Dallas
Price Range: $134 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Dallas Downtown 3.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Hotel Indigo Dallas
Dallas Hotel Indigo
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