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Fairmont Dallas

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1717 N Akard St, Dallas, TX 75201-2301
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (643)
Room & Suite (253)
Dining (59)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont Dallas
Updated 08/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#48 of 229 hotels in Dallas
Location
Cleanliness
Service
Value
GreenLeaders Gold level
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level.
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Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Paid private parking on-site
Wifi
Paid wifi
Rooftop pool
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Spanish
2805Reviews39Q+A100Room tips
Traveler rating
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  • 95
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Popular mentions
Sophie B wrote a review Jun 15
1 contribution
Even before I arrived at the Fairmont Dallas They served me well. I had 3 packages delivered there before my arrival and they held them there for me until I arrived. After I arrived The staff and Chief Concierge Philip Powell helped me a lot with getting my packages, with getting my Covid 19 Test results Printed, and also the driver took me on a small tour to show me where JFK had been shot in 1963. It was not far from the hotel but I had never been to Dallas before and want to see that part of history. The Business conference I attended was awesome and the food served was excellent. This was the best business conference I ever attended. 5 stars!
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Quiet, Pool & Gym was excellent
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Response from Fairmont Dallas, Other at Fairmont Dallas
Responded 5 days ago
Dear guest, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team as well as Philip, he truly is one of the best. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Fairmont Dallas Team
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petitcoeur25 wrote a review Jun 15
Paris, France49 contributions58 helpful votes
We spent 3 nights in Fairmont Dallas for our family vacation in Dallas. The hotel rooms are old, there is only Valet parking available at the hotel but the issue is that we always had to wait around 10-15 mns to get our car. The service is not what you expect from a 4 stars hotel, and the location is a bit far from everything. The worst thing that happened during our stay was a dress that disappear from morning to evening from our room. The management hasn't been very nice with me, even a bit rude to be honest suggesting I was lying to them about this dress. This is clearly NOT what to expect from a 4 stars hotel. I would not recommend this hotel for many reasons old rooms, not good service, and most important hotel management rude with me about this dress that was clearly stolen from our room. Luckily it wasn't an expensive one....
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
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Response from Fairmont Dallas, Other at Fairmont Dallas
Responded 5 days ago
Dear guest, Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Dallas. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our services and amenities in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, The Fairmont Dallas Team
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patty wrote a review Jun 13
1 contribution
Hotel was clean, quiet, central downtown location. Staff was very helpful and friendly. Very nice stay. It was hot and humid outside and it was nice to arrive at this hotel that was nice and cool and relaxing. Would recommended this hotel and would stay here again
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: Parking here is valet only but our car was always at the door waiting for us by the time we would...
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Response from Fairmont Dallas, Other at Fairmont Dallas
Responded 6 days ago
Dear guest, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Fairmont Dallas Team
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David B wrote a review Jun 7
1 contribution
They are very accommodating with me due to my deafness. They put me in Deaf-friendly room with flashing doorbell. The staffs at the hotel are friendly and understanding of my deafness. They did great job with valeting my car. Made my time in Dallas comfortable. Great job!
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Date of stay: May 2021Trip type: Traveled with family
Room Tip: Be sure to inform the staff of your accommodations needs for your disability ahead of time and...
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Response from Fairmont Dallas, Other at Fairmont Dallas
Responded 1 week ago
Dear David, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Fairmont Dallas Team
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Barry Do wrote a review May 2021
Vancouver, Washington6 contributions3 helpful votes
The hotel at this location offers great location closed to many major attraction places for tourists. Very good valet parking service although with little high daily fee. It would be much more attractive if complimentary breakfast offered by hotel. Excellent hotel guests services with convenient dining restaurant and Starbuck right inside the hotel.
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Review collected in partnership with fairmont.com
Date of stay: May 2021
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Response from Fairmont Dallas, Other at Fairmont Dallas
Responded 2 weeks ago
Dear guest, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Fairmont Dallas Team
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PRICE RANGE
$150 - $371 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont dallas hotel dallas, fairmont dallas, dallas fairmont
LOCATION
United StatesTexasDallasDowntown Dallas
NUMBER OF ROOMS
545
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Frequently Asked Questions about Fairmont Dallas
Which popular attractions are close to Fairmont Dallas?
Nearby attractions include Perot Museum of Nature and Science (0.3 miles), Dallas Museum of Art (0.1 miles), and Klyde Warren Park (0.2 miles).
What are some of the property amenities at Fairmont Dallas?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Dallas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Dallas?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Fairmont Dallas?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Fairmont Dallas?
Conveniently located restaurants include Meso Maya Comida y Copas, El Fenix Famous Mexican Restaurant, and Cafe Momentum.
Are there opportunities to exercise at Fairmont Dallas?
Yes, guests have access to a pool and a fitness center during their stay.
Is Fairmont Dallas located near the city center?
Yes, it is 0.5 miles away from the center of Dallas.
Are any cleaning services offered at Fairmont Dallas?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Dallas?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Dallas offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.