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Fairmont Dallas

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Traveler (500)
Room & Suite (199)
Traveler (500)
Room & Suite (199)
Pool & Beach (42)
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level.
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Property amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Bar/Lounge
Paid Wifi
Paid Internet
Pool
Free Internet
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Spa
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Green
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:The credit you deserve
Location
Full view
93Great for walkers
Grade: 93 out of 100
34Restaurantswithin 0.25 miles
7Attractionswithin 0.25 miles
Reviews(2,428)
Traveler rating
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Mandi Hickman
10
Reviewed yesterday
I loved the central location of this hotel. The suite we stayed in was big and roomie with a comfortable king size bed. We had a great view of Dallas and the staff were all very friendly and accommodating. Also, loved that there was a Starbuck's attached to the lobby. We will definitely be back!
Date of stay: December 2018
Thank Mandi Hickman
Brian B
Edmond, Oklahoma
3016
Reviewed 1 week ago
We recently stayed at the Fairmont Dallas in a one bedroom suit for 3 nights. Our room was in the north tower overlooking uptown. The living room and bedroom of the suite were one of the best appointed suites I have ever stayed in-- super comfortable, very large, and well thought out, and we never heard a peep from the hall or surrounding rooms, even on a weekend the hotel was completely full. Perhaps the negative of the room was the small bathroom-- perhaps not considered small when the hotel was built, but definitely small by today's standards. And it sure would have been nice to have had a second vanity. There was plenty of square footage in the suite for some more of it to have been taken up by bathroom.

Housekeeping could also probably have used some work. I noticed on our first morning that we had an extra bottle of conditioner in place of what should have been lotion, so I turned it on its side and put it on the other side of the counter thinking the housekeeper would notice something was off. They didn't. So the second morning I just threw it away thinking they would notice it was missing. They didn't. Oh well, not lotion for the whole stay. Also, they closed the drain in the tub each time as if communicating they cleaned the tub/shower, but every day I noticed the same odd brown spec on the tile that simply needed to be wiped away-- but never was. Lastly, and most importantly, we arranged beforehand for our room to have two foam pillows because of allergies. Upon arrival our pre-blocked room was not ready so they moved us to another room. After calling a couple times to check on the foam pillows we were told there were no more available as they had so many requests. I told them we could not do without foam pillows because of an allergy to feather pillows, but after over an hour of no solution I stopped by the front desk on my way to Target to buy pillows. The front desk manager told me they had gone room-to-room (in rooms not yet checked into) and found a couple foam pillows and they would be up shortly. So, it ended up alright, even if it was a hassle to get there.

One other big miss is the front drive. It is not nearly big enough for the size of hotel. We left the hotel four times, and three of those times it took between 20-40 minutes to get our car pulled around because the valet was so busy.

The hotel itself is beautiful. The Christmas decorations were wonderful. We had such great breakfasts in the restaurant-- and service I might add. The breakfast staff was such a treat! They were so accommodating! It was disappointing that the Starbucks on site closes so early in the day. I probably would have gone every day after it closed in fact.

All in all, it was a good trip and I would stay there again, though not perhaps if I was needing to be places at specific times because of the front drive issues.
Date of stay: December 2018
Thank Brian B
Response from FairmontDallas, Manager at Fairmont Dallas
Responded 6 days ago
Brian, thank you for taking the time to leave us a detailed review. We are pleased that overall all your enjoyed your stay and we appreciate your feedback. We will look into the areas you highlighted as those do not sound like the level of excellence we strive for. We hope that you'll have an opportunity to stay with us again so that we may have the chance to earn that last star.
Amir F
11
Reviewed 1 week ago
Nice, Luxury, Friendly staff, good location.
I am photographer and I really enjoy from photography and Videography of fashion week 2018 in this hotel also staff so friendly and help me to prepare any thing that I need.
also you can found very nice bar in first floor and good restaurant.
Date of stay: December 2018
1 Thank Amir F
Response from FairmontDallas, Manager at Fairmont Dallas
Responded 1 week ago
Thank you so much Amir! We are glad to hear that you enjoyed your stay as well as the Pyramid Restaurant & Bar. We are pleased that our exemplary staff took such wonderful care of you and your photography equipment. We hope you will get the chance to stay with us again, soon.
Animbo
Sydney, Australia
61
Reviewed 1 week ago
Second visit back to Dallas and second visit back to the Fairmont. It has a perhaps slightly dated entrance and lobby area but otherwise clean and tidy. Price for the room was very reasonable.

I like the location in the "Arts district". Also pretty close to the bottom of McKinney Ave if you want to walk up at night for some food or drink.

I am not sure this hotel is quite up to the standard of other Fairmont Hotels, but the room was still very good. Excellent amenities and the rooms were plenty big - as you would expect from "bigger is better" in Texas.

I also like the bar here. They do good happy hour deals on food/beer and have good beer on tap.

Service from the bar and breakfast was excellent - very friendly and welcoming indeed.

I would recommend it.
Date of stay: October 2018
1 Thank Animbo
Response from FairmontDallas, Manager at Fairmont Dallas
Responded 1 week ago
Thank you for the detailed review and recommendation! We are pleased you enjoyed your visit with us and we hope you will get the chance to stay with us again so that we may have the chance to earn that 5th star.
Mark Y
Canberra, Australia
6911
Reviewed 1 week agovia mobile
The hotel itself is located centrally in Dallas and gas a Starbucks conveniently located in it. The rooms are neat and tidy but housekeeping didn't look leave some of the nescessary essentials a couple of days in a row. Overall a good hotel with polite and friendly staff.
Date of stay: December 2018
Thank Mark Y
Response from FairmontDallas, Manager at Fairmont Dallas
Responded 1 week ago
Thank you for taking the time to leave us a review. We're pleased to hear that you enjoyed your stay. We apologize for any missteps with the housekeeping staff. We strive for exemplary service in all areas and will use your feedback to improve. We hope that you'll have an opportunty to stay with us again!
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Questions & Answers
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Angiempw
December 2, 2018|
AnswerShow all 4 answers
Response from FairmontDallas | Property representative |
Hi! We do have hairdressers that will come on property and we can set-up a time and guest room for you to get your hair and make up done. We would call them if and when you have a time in mind. The closest salon off-site for... More
0
Votes
Angiempw
December 2, 2018|
AnswerShow all 3 answers
Response from msmacher | Reviewed this property |
There is one nearby, ask the concierge.
0
Votes
ConnieN483
November 25, 2018|
AnswerShow all 5 answers
Response from FairmontDallas | Property representative |
Hi there, unfortunately, we do not offer a complimentary airport shuttle. However, our concierge would be happy to arrange transportation to the airport for you upon your arrival.
0
Votes
Room Tips
"best location"
851amirf
1 week ago
Read review
"Suites have either single side facing or dual direction windows. The Terrace level is not always open..."
Member_Too
2 weeks ago
Read review
"I've only stayed in two rooms and both had great views. North or South Tower. Suites seem pretty..."
LuvNLaffs
3 weeks ago
Read review
"Definitely upgrade to a better room! The room we were assigned was bigger than my apartment!"
jesserA7964JT
Oct 17, 2018
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PRICE RANGE
$146 - $380 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont dallas hotel dallasfairmont dallasdallas fairmont
LOCATION
United StatesTexasDallas
NUMBER OF ROOMS
545
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