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The Westin Dallas Downtown

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Traveler (137)
Room & Suite (82)
Dining (4)
Overview
Hotel website
1201 Main St Valet/Hotel Entrance: 1200 Elm St, Dallas, TX 75202-3908 See on map
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
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Offers from The Westin Dallas Downtown
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Reviews (233)
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1 - 5 of 225 reviews
Reviewed 1 week ago via mobile

I stayed at The Westin on my recent visit to Dallas. If you’re driving to the hotel, be aware that the entrance to the underground garage is on Elm Street, not Main Street. Friendly staff, great location, and a huge room. The best part was...More

Thank Patrick R
Response from TeamMarriott, General Manager at The Westin Dallas DowntownResponded 1 week ago

Dear Patrick R, Thank you for the thoughtful review. We are pleased to know how much you loved our inspired accommodations, devoted associates, and optimal location. All of us at The Westin Dallas Downtown look forward to having you visit with us again. Be Well, Matt...More

Hotel's Favorite
Reviewed September 8, 2018 via mobile

I opted to stay at the Westin because my usual SPG hotel was undergoing a huge reconstruction, and I didn’t want to deal with the mess. I’d never stayed at the Westin, although it is a higher SPG category than my usual hotel, not due...More

1  Thank Peyton26
Response from TeamMarriott, General Manager at The Westin Dallas DowntownResponded September 9, 2018

Dear Peyton26, Thank you for staying at The Westin Dallas Downtown and also for being loyal towards our brand. We appreciate your gracious comments about our attentive hospitality. We are committed to providing exceptional service to enrich guest experiences, and we are glad that we...More

Reviewed August 30, 2018 via mobile

My toddler and I tagged along on my husband’s business trip, so this review is based on family-stay experience. SPG’s Make a Green Choice Program should instead be called Make An Unclean Choice Program. There is little incentive to forgo full housekeeping services if a...More

Thank Katie P
Response from Matt T, General Manager at The Westin Dallas DowntownResponded August 31, 2018

Hi there, thank you for your feedback. We have shared this with the team and we apologize for your experience. We are looking into the opportunities you have presented us with the Make A Green Choice program.

Reviewed July 30, 2018 via mobile

Fantastic room (junior king suite), very helpful and polite staff from checking in to valet!!! Highly recommend staying here to anybody that likes class and hospitality and I will definitely stay there again for another date weekend with my wife!More

2  Thank Josh C
Response from TeamMarriott, General Manager at The Westin Dallas DowntownResponded July 30, 2018

Dear Josh C, Thank you for being our guest at The Westin Dallas Downtown. We are pleased that you had an exceptional stay with us and that our associates made it for an even better experience. We will definitely share your compliments with our entire...More

Reviewed July 18, 2018

Very nice hotel in downtown Dallas. I usually stay at the Hyatt Regency but the Westin is a nicer hotel, is more central to downtown and had a good rate. I was upgraded to a large room on a high floor with a nice view....More

2  Thank jack783
Response from TeamMarriott, General Manager at The Westin Dallas DowntownResponded July 19, 2018

Dear jack783, Thank you for the generous feedback of our hotel, The Westin Dallas Downtown. We are glad you liked our ideal location as well as your beautiful room. However, we are sorry you were a bit disappointed with your experience at our on-site restaurant....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Free Internet
Hotel Amenities
Room Service
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
$192 - $451 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$192 - $451 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveler (137)
Room & Suite (82)
Dining (4)
Pool & Beach (3)
Business Center & Event Rooms (2)
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Questions & Answers
Ask a question
Pathfinder820824
October 5, 2018|
AnswerShow all 4 answers
Response from Peyton26 | Reviewed this property |
Unfortunately, it doesn't.
0
Votes
rgood0616
May 1, 2017|
AnswerShow all 8 answers
Response from Craig C | Reviewed this property |
The Westin has a nice restaurant on the reception floor called the Grill & Vine - the burger & fries is awesome for $15! Within walking distance is a Subway and an Enchilada's Mexican Restaurant located right on the NE... More
2
Votes
MichelleJ63
March 27, 2017|
AnswerShow all 6 answers
Response from MattT3198 | Property representative |
Hi Michelle. Thank you for your question. We are a little over 1 mile away from the American airlines center. I am not sure if going there in your wheel chair would be the most safe or comfortable mode of transportation as... More
0
Votes
Room Tips
"Staff will help you with all your needs"
23Incognito1911
May 10, 2018
Read review
"We had a corner room with lovely views"
RichardF215
May 1, 2018
Read review
"I was in room 2931. Kind of had to zig-zag from the elevator to my room. The room was very quiet. 6..."
Chuckiepoo
Apr 1, 2018
Read review
"Higher floors are better both for view and sound abatement."
388ralphp
Jan 11, 2018
Read review
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