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Room & Suite (176)
Dining (26)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#12 of 228 hotels in Dallas
Location
4.7
Cleanliness
4.8
Service
4.7
Value
4.2
Travelers' Choice
Experience a luxury destination at The Ritz-Carlton, Dallas. Located on downtown Dallas’s prominent McKinney Avenue, our Texas hotel is near the American Airlines Center, the Cotton Bowl Stadium and the House of Blues Dallas. After an exciting day, retire to contemporary rooms and suites, unwind with a treatment in the hotel spa and sample southwest cuisine at Fearing's Restaurant or The Rattlesnake Bar.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Paid private parking on-site
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Manicure
Massage
Pedicure
Waxing services
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Butler service
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Bottled water
Private bathrooms
Minibar
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
Languages Spoken
English, French, Spanish, Chinese and 1 more
Location
90Good for walkers
Grade: 90 out of 100
63Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
Contact
2121 McKinney Ave, Dallas, TX 75201-1873
Getting there
Rental CarsSee rental cars from $44/day
Nearby restaurants
Truluck's Ocean's Finest Seafood & Crab - Dallas
913 reviews4 minSteakhouse
The Capital Grille
448 reviews4 minAmerican
Ocean Prime
400 reviews3 minAmerican
Fearing's Restaurant
653 reviews1 minAmerican
See all nearby restaurantsNearby attractions
Klyde Warren Park
1,996 reviews6 minParks
Federal Reserve Bank of Dallas - Economy in Action
100 reviews4 minSpeciality Museums
The Ann and Gabriel Barbier-Mueller Museum : The Samurai Collection
54 reviews3 minSpeciality Museums
The Tipsy Alchemist
13 reviews3 minBars & Clubs
See all nearby attractions1044Reviews11Q+A100Room tips
Reviews
Traveler rating
- 758
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- 25
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+1
Ritz all class and style, valet, doorman helpful and thoughtful, FD agent pleasing and engaging. Room service was fantastic. Pictures included do not do it Justice. Room was small, old school style, but clean. Room amenities were over the top, bed large and comfortable. Renovations art to start soon, $22 million worth, let the process happen, was built in 2007. Would highly recommend.
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Hotel will soon begin a $22 million renovation, so be patient, and enjoy elevated elegance.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stay at this hotel a lot. It's in a great location and the food is good. The valet service is good, as is the gym and spa. Unfortunately, the hotel is very data - green carpet that is older; brown lamps, dresser, desk, yello / creme chairs. The soap bars are shorter than my pinky on my hand. I stay about 20-30 nights a year, and am ambassador status (the highest), and have never been upgraded. They have had a lot of turnover in staff at the front desk so they are frequently training - I am always nice but I feel bad for the hotel as well as the trainees. My biggest ask - Please Renovate!!!
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from TR-C Guest Relations, Owner at The Ritz-Carlton, Dallas
Responded 2 weeks ago
Dear jamescC7361DB, Thank you for taking the time to share your experience at The Ritz-Carlton, Dallas. Our Ladies and Gentlemen strive to provide each guest with an exceptional, personalized experience through our inspired service, and we greatly appreciate your feedback. I sincerely apologize that we did not meet your expectations regarding the guest room condition. However, I am pleased to share we will be embarking on a journey of transformation as our hotel undergoes a guest room and public space renovation. We look forward to showcasing a beautifully transformed product later this year. Thank you again for your valuable feedback and I hope to have the opportunity to welcome you back to experience our luxurious transformation. Warm regards, Mauricio Fiallos Director of Housekeeping
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A really nice hotel for a business traveler, with plenty of restaurants near by. For a tourist there is really nothing within walking distance to do. No shopping - nothing. Beautiful well appointed rooms. Super quiet. I would definitely stay here again. Nice little touches like water bottles and Kind bars at the front entrance and in the gym. It was nice for the front desk to honor my Titanium Elite and upgrade my basic room to a suite - however they neglected to put me on the executive floor. I'm at a loss as to why Marriott employees make their high status guest ask for what they should simply just be given?
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Date of stay: January 2023Trip type: Traveled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from TR-C Guest Relations, Owner at The Ritz-Carlton, Dallas
Responded 2 weeks ago
Dear torav, Thank you for choosing to stay at The Ritz-Carlton, Dallas and taking the time to provide your feedback. We greatly appreciate your loyalty as a Marriott Bonvoy Titanium Elite member, and we apologize for failing to communicate the member benefits offered at The Ritz-Carlton brand. It is our goal to provide our guests the highest level of personalized service, so your comments are extremely valuable to us so we may focus on areas that require improvement. Thank you again for your valuable feedback and we hope you will provide us another opportunity in the future to extend to you a more pleasant stay. The Ladies and Gentlemen of The Ritz-Carlton, Dallas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff was very good. Very expensive. Awful lumpy bed! Rooms supposedly to be upgraded. For such an expensive cost, such upgrades are way overdue. Club lounge on 7th floor was great with exceptional staff.
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Date of stay: January 2023Trip type: Traveled on business
Rooms
Location
Service
Room Tip: Wait for pending remodel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from TR-C Guest Relations, Owner at The Ritz-Carlton, Dallas
Responded 2 weeks ago
Dear trprezzo, Thank you for taking the time to share your experience at The Ritz-Carlton, Dallas. Our Ladies and Gentlemen strive to provide each guest with an exceptional, personalized experience through our inspired service, and we greatly appreciate your feedback. We are pleased to share we will be embarking on a journey of transformation as our hotel undergoes a guest room and public space renovation. We look forward to showcasing a beautifully transformed product later this year. Thank you again for your valuable feedback and we hope to have the opportunity to welcome you back to experience our luxurious transformation. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Dallas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Outstanding people, service and hotel were awesome. They have Fearing's as their hotel restaurant, hard to beat that place for a meal. I'd have given 5 stars but the room, while clean and well appointed, was dated. The carpet had several stains around the coffee table and was visibly well worn and needs a refresh. The couch was also pretty dated, and looked it. The bed was comfortable, no issues with the bathroom. We also grabbed a day pass to the spa, really nice whirlpool, dry sauna, and steam room.
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from TR-C Guest Relations, Owner at The Ritz-Carlton, Dallas
Responded 2 weeks ago
Dear TXdirt, Thank you for taking the time to share your experience at The Ritz-Carlton, Dallas. Our Ladies and Gentlemen strive to provide each guest with an exceptional, personalized experience through our inspired service, and we greatly appreciate your feedback. We are pleased to share we will be embarking on a journey of transformation as our hotel undergoes a guest room and public space renovation. We look forward to showcasing a beautifully transformed product later this year. Thank you again for your valuable feedback and we hope to have the opportunity to welcome you back to experience our luxurious transformation. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Dallas
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed 4 nights in a large suite on the 8th floor at the beginning of a 4 week trip around the US and Mexico. Suite was large and well appointed but as previous reviewers have mentioned, desperately in need of a refurb. Ate in Fearings which was excellent. Main gripe was we were not informed at check in that our room included club lounge access which meant that we ended up paying for breakfast daily ( at over $100 for 2 people) as well as pre dinner drinks at Rattlesnake Bar which were actually included in our room rate. Valet and bellman were top notch - the friendliest and most helpful in any hotel we have stayed in
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from TR-C Guest Relations, Owner at The Ritz-Carlton, Dallas
Responded 2 weeks ago
Dear gauchograd2000, Thank you for choosing to stay at The Ritz-Carlton, Dallas and taking the time to provide your feedback. We are pleased to hear of your excellent experience in Fearing's, but sincerely apologize for failing to communicate the benefits included when you reserve a Club Level room. It is our goal to provide our guests the highest level of personalized service, so your comments are extremely valuable to us so we may focus on areas that require improvement. Thank you again for your valuable feedback and we hope to welcome you back in the near future! Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Dallas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've spent the last couple of days at this property. The staff are amazingly nice. I really have enjoyed the Club Lounge. My only complaint is that my large corner room on the 8th floor has stains on the carpet and furniture. Room could use an upgrade.
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Date of stay: December 2022Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from TR-C Guest Relations, Owner at The Ritz-Carlton, Dallas
Responded 2 weeks ago
Dear jraindc, Thank you for taking the time to share your experience at The Ritz-Carlton, Dallas. Our Ladies and Gentlemen strive to provide each guest with an exceptional, personalized experience through our inspired service, and we greatly appreciate your feedback. We are pleased to share we will be embarking on a journey of transformation as our hotel undergoes a guest room and public space renovation. We look forward to showcasing a beautifully transformed product later this year. Thank you again for your valuable feedback and we hope to have the opportunity to welcome you back to experience our luxurious transformation. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Dallas
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Ritz-Carlton, Dallas is centrally located downtown. It is a ca. 15 mins drive from Dallas International airport with excellent valet on location Hotel is spacious and grand incl. pool. Check-in/-out was professional, friendly and efficient. Marriott lifetime loyalty acknowledged. Room was large, clean and bright with functioning outlets and nice view even on lower floor. Bed, sheets and pillows were very comfortable and crisp. Bathroom spacious with nice Asprey toilet amenities. Towels smelt fresh and were soft and plentiful. Water pressure good on lower floor. Solid run and managed Ritz-Carlton, as it should be. Would stay here again for business and or with family.
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Date of stay: November 2022Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I stayed here back in August for a night out. It was located in a great area and safe. Staff went above and beyond to make my stay wonderful. The room was nice and clean. The beds were pleasantly comfortable. I loved the ambiance at the bar, and prices were reasonable. Definitely worth it!
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
Room Tip: Great Hotel, Staff and Service!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Had a great stay here in Dallas… this hotel def thinks of everything and the service is brilliant. It has old school luxury and glam which is very special. The facilities are also top notch!!! Rooms need a little bit of love but had a great stay there!!
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$768 - $1,074 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton dallas hotel dallas, dallas ritz carlton, ritz dallas
LOCATION
United StatesTexasDallasOak Lawn / Uptown
NUMBER OF ROOMS
221
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Claim Your ListingTHE RITZ-CARLTON, DALLAS - Updated 2023 Prices & Hotel Reviews (TX)
Frequently Asked Questions about The Ritz-Carlton, Dallas
Which popular attractions are close to The Ritz-Carlton, Dallas?
Nearby attractions include Klyde Warren Park (0.3 miles), Federal Reserve Bank of Dallas - Economy in Action (0.2 miles), and The Ann and Gabriel Barbier-Mueller Museum : The Samurai Collection (0.1 miles).
What are some of the property amenities at The Ritz-Carlton, Dallas?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton, Dallas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Dallas?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Dallas?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Dallas?
Conveniently located restaurants include Truluck's Ocean's Finest Seafood & Crab - Dallas, The Capital Grille, and Ocean Prime.
Are there opportunities to exercise at The Ritz-Carlton, Dallas?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is The Ritz-Carlton, Dallas located near the city center?
Yes, it is 1.0 miles away from the center of Dallas.
Are any cleaning services offered at The Ritz-Carlton, Dallas?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, Dallas?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, Dallas offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.