Ritz all class and style, valet, doorman helpful and thoughtful, FD agent pleasing and engaging. Room service was fantastic. Pictures included do not do it Justice. Room was small, old school style, but clean. Room amenities were over the top, bed large and comfortable. Renovations art to start soon, $22 million worth, let the process happen, was built in 2007. Would highly recommend.
I stay at this hotel a lot. It's in a great location and the food is good. The valet service is good, as is the gym and spa. Unfortunately, the hotel is very data - green carpet that is older; brown lamps, dresser, desk, yello / creme chairs. The soap bars are shorter than my pinky on my hand. I stay about 20-30 nights a year, and am ambassador status (the highest), and have never been upgraded. They have had a lot of turnover in staff at the front desk so they are frequently training - I am always nice but I feel bad for the hotel as well as the trainees. My biggest ask - Please Renovate!!!
A really nice hotel for a business traveler, with plenty of restaurants near by. For a tourist there is really nothing within walking distance to do. No shopping - nothing. Beautiful well appointed rooms. Super quiet. I would definitely stay here again. Nice little touches like water bottles and Kind bars at the front entrance and in the gym. It was nice for the front desk to honor my Titanium Elite and upgrade my basic room to a suite - however they neglected to put me on the executive floor. I'm at a loss as to why Marriott employees make their high status guest ask for what they should simply just be given?
Staff was very good. Very expensive. Awful lumpy bed! Rooms supposedly to be upgraded. For such an expensive cost, such upgrades are way overdue. Club lounge on 7th floor was great with exceptional staff.
Outstanding people, service and hotel were awesome. They have Fearing's as their hotel restaurant, hard to beat that place for a meal. I'd have given 5 stars but the room, while clean and well appointed, was dated. The carpet had several stains around the coffee table and was visibly well worn and needs a refresh. The couch was also pretty dated, and looked it. The bed was comfortable, no issues with the bathroom. We also grabbed a day pass to the spa, really nice whirlpool, dry sauna, and steam room.
Stayed 4 nights in a large suite on the 8th floor at the beginning of a 4 week trip around the US and Mexico. Suite was large and well appointed but as previous reviewers have mentioned, desperately in need of a refurb. Ate in Fearings which was excellent. Main gripe was we were not informed at check in that our room included club lounge access which meant that we ended up paying for breakfast daily ( at over $100 for 2 people) as well as pre dinner drinks at Rattlesnake Bar which were actually included in our room rate. Valet and bellman were top notch - the friendliest and most helpful in any hotel we have stayed in
I've spent the last couple of days at this property. The staff are amazingly nice. I really have enjoyed the Club Lounge. My only complaint is that my large corner room on the 8th floor has stains on the carpet and furniture. Room could use an upgrade.
The Ritz-Carlton, Dallas is centrally located downtown. It is a ca. 15 mins drive from Dallas International airport with excellent valet on location Hotel is spacious and grand incl. pool. Check-in/-out was professional, friendly and efficient. Marriott lifetime loyalty acknowledged. Room was large, clean and bright with functioning outlets and nice view even on lower floor. Bed, sheets and pillows were very comfortable and crisp. Bathroom spacious with nice Asprey toilet amenities. Towels smelt fresh and were soft and plentiful. Water pressure good on lower floor. Solid run and managed Ritz-Carlton, as it should be. Would stay here again for business and or with family.
I stayed here back in August for a night out. It was located in a great area and safe. Staff went above and beyond to make my stay wonderful. The room was nice and clean. The beds were pleasantly comfortable. I loved the ambiance at the bar, and prices were reasonable. Definitely worth it!
Had a great stay here in Dallas… this hotel def thinks of everything and the service is brilliant. It has old school luxury and glam which is very special. The facilities are also top notch!!! Rooms need a little bit of love but had a great stay there!!
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