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The Highland Dallas

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#15 of 200 Hotels in Dallas
Certificate of Excellence
GreenLeadersPlatinum level
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The Highland Dallas
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1,070 Reviews from our TripAdvisor Community

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Showing 1,054: English reviews
Houston, Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW via mobile

Our future son-in-law gave us a gift certificate to this property. We upgraded our room to have a larger corner room. We checked in around 10:00pm to enter a floor that reeked of cigarette smoke and musty old odors. Once we reached our room the musty old smell was awful along with the I-75 road noise. My husband went down... More 

Helpful?
Thank Jennie S
Houston, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

I liked this hotel in a lot of ways -- the house car was really helpful, everyone at check in was nice and competent, and the coffee and tea in the lobby were great. I was concerned about and did not like the pictures on the walls in my room. Some were of cows, but one was of a nude... More 

Helpful?
1 Thank Sarnia1234
Chicago, Illinois
Level Contributor
86 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Tried the Anatole, wanted something smaller. Great location, super swanky hotel. Great food options within walking distance. Better than average fitness center. Thomas (I think) at the front desk was great. Got a slight upgraded room as a Diamond member. Be ready for valet only parking if you drive.

Helpful?
Thank ChicagoWineGeek
Chicago, Illinois
Level Contributor
59 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for a campus visit to SMU. It is literally right across the street from SMU, and was in walking distance. The hotel also has a courtesy car that took us to the campus in the morning, as we were unsure of how long it would take to walk. We booked a suite, which was roomy,... More 

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Susan R
todd t, Manager at The Highland Dallas, responded to this review

Dear Susan R, Thank you sharing your experience with us on Trip Advisor! We're thrilled you selected The Highland Dallas during your recent visit to SMU. I'm glad you liked to new décor of the hotel and your oversized suite. Our fitness center has just recently added the new PreCor equipment with Peloton Bikes on their way! I'm so glad... More 

Chicsgo
1 review
5 of 5 stars Reviewed 1 week ago

Service was incredible and staff at front made our freshman dorm move-in so easy ! We flew in from Chicago and had many suitcases, picked up shipped boxes, and gathered things from various stores and they helped us load and unload the day before the move and then again the day of the move ! So efficient and great !!

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank barbarae879
todd t, Manager at The Highland Dallas, responded to this review

Dear barbarae879, Thank you for choosing The Highland Dallas for such a special occasion! Freshman move-in!! We have a lot of SMU families stay with us throughout the year. I'm glad our team was here to help you in whatever way possible! We look forward to welcoming you back for many years to come! Regards, Todd Rodgers Hotel Manager The... More 

Edgewater, New Jersey
Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I arrived to find a quaint hotel that fit my style. The lobby was welcoming and the hotel desk agent was charming. He gave me some helpful hints as well as recommendations for dining at The Knife restaurant in the hotel. The rooms were very comfortable...and having a great dining option inside the hotel made for an easy one stop... More 

Helpful?
Thank Mary07020
todd t, Manager at The Highland Dallas, responded to this review

Dear Mary07020, We're thrilled you found us and we fit your style! I'm glad to hear the agent provided some options for you and suggested our very popular restaurant, Knife. I'm glad you enjoyed your time at The Highland Dallas! We look forward to seeing you again very soon. Regards, Todd Rodgers Hotel Manager The Highland Dallas More 

Houston, Texas
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Had a reserved room and gave to someone else. Not very accommodating. Will not stay there again. Have forgotten customer service. They remind me of the airlines. Poor management. Rooms were clean but people lack proper training except bellmen and valets. Most have a careless attitude.

Helpful?
Thank RAA112
todd t, Manager at The Highland Dallas, responded to this review

Dear RAA112, Please accept my sincerest apologies on behalf of The Highland Dallas. I can assure you our staff provides exceptional service, however it's clear we dropped the ball in many areas. I would like to speak with personally at your earliest convenience. Thank you, Todd Rodgers Hotel Manager The Highland Dallas More 

USA
Level Contributor
155 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Highland has gone through several mods and is now an upscale boutique hotel. Loved the look and feel of the rooms and the hotel interiors. Went here to celebrate a special birthday for a friend and was not disappointed. Excellent location in Uptown close to SMU, Angelika Theater and restaurants. Very good staff. If you want to impress someone... More 

Helpful?
Thank triphopper
todd t, Manager at The Highland Dallas, responded to this review

Dear triphopper, Thank you for selecting The Highland Dallas to celebrate your friends special birthday! We're so glad you liked the look and feel of the hotel. The mid-century design of the building is one of a kind! Our suites are beautifully appointed with great views overlooking the SMU campus and the city! Your wonderful comments regarding Knife will be... More 

Edmonds, Washington
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms are well appointed and location is convenient to Bush Museum and Northpark Center. Downtown was only 6 miles on quick moving freeways so it fit our needs well. The only downside is that they offer only valet parking, and while valet service was prompt, we would have preferred a self parking option.

Helpful?
Thank Bobbie N
todd t, Manager at The Highland Dallas, responded to this review

Dear Bobbie N, Thank you for choosing The Highland Dallas on your recent visit to our wonderful city! I'm glad you found the location of the hotel to be so convenient to many great attractions. We only offers valet parking due to the limited space available. I am happy that our staff was prompt! They receive many great comments on... More 

Level Contributor
56 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

In a great location. Lots of good restaurants in the vicinity and SMU's campus is right next door. The rooms were very clean and the staff was extremely friendly. I had breakfast at the hotel and it was good. I highly recommend this hotel for business or pleasure

Helpful?
Thank James E
todd t, Manager at The Highland Dallas, responded to this review

Dear James E, Thank you so much for your nice comments regarding your stay with us! Your feedback about our "extremely friendly" staff will be shared with everyone! We look forward to your return. Regards, Todd Rodgers Hotel Manager The Highland Dallas More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Highland Dallas, Curio Collection by Hilton, a boutique Hotel offering signature hospitality with fully transformed rooms in the scenic Park Cities neighborhood of Dallas. Surrounded by top Dallas shops, restaurants and attractions, and across from SMU, our boutique hotel provides luxurious accommodations along with unsurpassed services and amenities. An outdoor heated pool, full onsite spa services and insider suggestions of popular things to do in Dallas puts our Dallas luxury hotel ahead of the pack. ... more   less 

Additional Information about The Highland Dallas

Address: 5300 E Mockingbird Ln, Dallas, TX 75206-5108
Location: United States > Texas > Dallas
Price Range: $165 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Highland Dallas 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotwire, TripOnline SA, Otel, Priceline, Odigeo, Hotels.com and Jetsetter so you can book your The Highland Dallas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Palomar Dallas Kimpton
Hotel Style:
#1 Green Hotel in Dallas
#6 Spa Hotel in Dallas
#12 Luxury Hotel in Dallas
#16 Family Hotel in Dallas
#17 Romantic Hotel in Dallas
#21 Business Hotel in Dallas
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