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Extended Stay America - Dallas - Vantage Point Dr.

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Extended Stay America - Dallas - Vantage Point Dr.
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89 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

0* - worst hotel on the planet -------------------------------------------------- 1. irresponsible staff/front desk 2. room has left over trash, used soaps, no towels 3. careless 4. horrible customer support 5. rooms not cleaned 6. staircase full of left over food thrown

Helpful?
Thank ambati k
Lexington, North Carolina
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 23, 2016

Although they claim to have smoke free rooms, they are not. I had a reaction to the smoke and reported my issue to the desk. There only response was that they could not do anything about it. I also did not feel safe. There were people walking up and down in front of my door all night. I would not... More 

Helpful?
Thank dyslexicdiamonds
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 17, 2016

I usually tend to be a bit weary of staying at any Extended Stay type hotel but I must say I was thoroughly impressed by the customer service I received from the young woman at the front desk, Marissa. She made sure I was accommodated even though I had booked the incorrect number of nights she made sure to go... More 

Helpful?
Thank Christen A
Manager_11525, Manager at Extended Stay America - Dallas - Vantage Point Dr., responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad to hear that you were so impressed by the customer service provided by our staff. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide you with... More 

Newfoundland
Level Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed July 15, 2016

When I booked (through priceline) I was told I had a one bedroom suite as we wanted two separate sleeping areas. I even called back a week before going to verify. When I got there, I was told that they don't even have suites at that location but they did have little kitchenette. We were going to make the best... More 

Helpful?
Thank TravelL0ver69
1 review
5 of 5 stars Reviewed July 15, 2016 via mobile

We have been staying here for almost a week now and we have never felt more at home. The staff is very friendly and helpful. They have gone above and beyond to help in anyway possible. The rooms are very clean and spacious. We have definitely found our place to stay when away from home.

Helpful?
Thank Campbell2243
Manager_11525, Manager at Extended Stay America - Dallas - Vantage Point Dr., responded to this review

Thank you for taking the time to write a review. I am pleased to know we were able to provide you with a home-away-from-home experience. It is also great to hear how amazing the customer service was by our staff. I will be sure to inform them on the great job they are doing. Once more, thank you for posting... More 

Oklahoma City, Oklahoma
1 review
4 of 5 stars Reviewed July 14, 2016 via mobile

I stayed for 4 nights at this hotel.The staff was very polite especially Marissa at the front desk she was so professional and made sure everyday my stay was perfect from clean room,towels ,and coffee.I will definitely be coming back to Dallas and staying at this property.

Helpful?
Thank ortegamm
Manager_11525, Manager at Extended Stay America - Dallas - Vantage Point Dr., responded to this review

Thank you so much for posting a review of our property. As this hotel’s manager, I’m so pleased to read that you had a great stay at our hotel. Our staff strives for excellence in service and we genuinely care about all our guests. I will share your positive feedback with Marissa and the rest of our staff to reiterate... More 

1 review
5 of 5 stars Reviewed July 14, 2016 via mobile

I travel alot with my coworkers. The fact that there's a kitchen so we can cook for all of us is nice to have. The staff is very welcoming, and one of the managers the hispanic lady is so helpful. Thank you to Extended Stay for making us feel at home, even though we are far away. We will be... More 

Helpful?
Thank hugodejesus81
Manager_11525, Manager at Extended Stay America - Dallas - Vantage Point Dr., responded to this review

We appreciate you taking the time to share your comments about your stay. I am pleased to read that our staff was very attentive and accommodating. It is also satisfying that you enjoyed our fully equipped kitchen in the room. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Irving, Texas
2 reviews
5 of 5 stars Reviewed July 14, 2016 via mobile

I cannot say anything bad about this location. The manager Marissa is the best. She has good people skills and is always coming in with a smile and leaving with one. Luv the good mornings she gives every day. It makes our stay so much better and easier when you have someone making you feel at home. Thanks so much... More 

Helpful?
Thank 497oraliam
Manager_11525, Manager at Extended Stay America - Dallas - Vantage Point Dr., responded to this review

I am pleased to read in your review that you had an excellent stay with us. It is satisfying to see you were provided with excellent customer service . Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

1 review
5 of 5 stars Reviewed July 13, 2016

I love this hotel. We were here on a family trip and we had 0 problems. Manager named Marissa was very professional and made our stay more enjoyable. Customer service was outstanding. We will be staying here again.

Helpful?
Thank dallas o
Manager_11525, Manager at Extended Stay America - Dallas - Vantage Point Dr., responded to this review

Thank you for taking the time to write a review. I am pleased to read that you and your family were accommodated so well on your trip at our hotel. It is satisfying to see you were provided with excellent customer service matching our high-quality standards. Thank you again for your kind words. The staff and I would love to... More 

Welcome, North Carolina
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 22, 2016

the "non-smoking" room smells so bad with smoke that even my clothes stunk. A coworker noticed it as soon as I got in the car. The noise of doors slamming was all night long. I finally got up at 4:00am a went ahead an got ready to go to work. The "fully stocked kitchen" means you have to go to... More 

Helpful?
Thank danhightower
Manager_11525, Manager at Extended Stay America - Dallas - Vantage Point Dr., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. It upsets me to read about the many issues that you endured during the stay at our hotel. This is not acceptable and I sincerely apologize. A briefing for our guest relations and house keeping staff will be conducted to inform them the best... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Extended Stay America - Dallas - Vantage Point Dr.

Address: 9019 Vantage Point Dr, Dallas, TX 75243-3581 (Formerly Wellesley Inn & Suites)
Location: United States > Texas > Dallas
Price Range: $67 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Dallas - Vantage Point Dr. 2*
Number of rooms: 136
Reservation Options:
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Also Known As:
Extended Stay Dallas
Dallas Extended Stay
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