Went for a business trip and everything was perfect! Staff was very generous and rooms were so beautiful and clean! The amenities were great and the pool was so relaxing. I will definitely be staying here when I head back to Dallas!
The staff was great and very helpful and friendly, I was here for a business trip, me and my team thoroughly enjoyed the service, and the roof top bar was the bomb, there were a lot of great people here, and the attitude was fantastic, can't say enough good things.
Very friendly staff, super helpful with handling all my concerns and needs. I would definitely stay here again. The pool is exceptional and the bar is phenomenal. My company booked us overnight and it was great.
The Canvas Hotel in Dallas - a truly beautiful hotel! Very hipster, urban and rustic, truly beautiful. I wish they had one Of these in Florida! Jacob, especially you - thanks for the wonderful memories! 🥰 I’ll be back!
The hotel itself is unique by design but the staff make this place a vibe. My husband called ahead to request a room with a nice view for our anniversary, when we arrived we had a beautiful setup and a handwritten note from Jordan. Views from the rooftop are amazing, come ready to take pictures!
They absolutely need to provide SECURED wifi, which they shockingly do not have. Assured they had such, tried to call the front desk, phones were down and nobody knew it. Finally admitted wifi is not secure. Noisy. Sheets didn’t fit the bed. Comfy pillows. The aesthetic is good (not great). Employees seemed to try.
I enjoyed Canvas Hotel from the moment I walked in into the lobby. Friendly staff, good food, lovely rooms and rooms had all the right conveniences- Coffee :), Fridge, iron, blow dryer and extra pillows. Beds were so comfortable!
Clean, BEAUTIFUL rooms, the lobby made me say WOW the first time I walked in. Incredible staff. The ROOFTOP pool!! I also spent a night at the Ritz Carlton during my trip and there was no comparison. Canvas Dallas was far superior!
Do not, for any reason go here. * attached photos may be triggering* After playing volleyball for a few hours. My boyfriend and I, along with our friend, went to the pool party on 5/8/22. We thought it was a great day to hangout in the pool and have a few drinks, it didn’t end up that way. We arrived took the elevator to the 6th floor rooftop pool, not realizing wristbands were given out at the front desk, we purchased tickets, received wrist bands and headed up to the 6th floor. It was early in the afternoon, the party decor was still being set up and there weren’t many other patrons in the pool. I had a single shot of Tito’s and one Tito’s and soda with lime, and half a redbull. Shortly after I was sitting in the pool leaning on the side over looking the skyline. My boyfriend hugged me and asked if I needed anything, I told him I’d like a water. He went to go get me a water while two men whom I did not know, were on either side of me trying to talk to me saying bad things about my boyfriend and they were trying to get me to stay away from him, however I did not interact with them or acknowledge them in any way. A girl then handed me a cup of water, and I went to take a sip but realized very quickly that my boyfriend wasn’t back at that time, I spit the water out then the two men whom I did not know grabbed me, one grabbed my legs and the other grabbed under my shoulders and my chest. I then began trying to fight them off of me by flailing my arms and legs, they took me to the edge of the pool and more men who stated they were security were then grabbing and lifting me in the same manner. I continued trying to get out of their hold and they would not let me go. They carried me under the covered area of the rooftop and threw me onto a couch. My boyfriend was then pushed and shoved into the same area as me and we were being told to leave. No one would explain why we had to leave, I was in hysterics from being grabbed and handled by 4 men I did not know. One of whom was easily 200 pounds bigger than me if not more. I was then picked up again by more people I did not know, they would not put me down and I continued trying to get out of their grip. I was flailing and trying to twist my torso and pull my legs from them. I was then punched in the face by the same man that was immensely larger than me. I was shoved in an elevator while they grabbed my boyfriend and took him to the ground in a choke hold. We were then escorted outside the front of the hotel. Dallas PD arrived and refused to take our statements or give us the names of the other persons. They demanded we leave without getting our statements. The hotel staff “courtesy team” and management were no help to us. Not a single person on the property that was affiliated with CANVAS hotel attempted to help me at any point. Take your business somewhere else, there are several hotels in the immediate area with better reviews and nicer amenities.…
The rooms are so joys and clean, although the shower definitely needed to be cleaned. The roof-top restaurant is extremely lacking in food quality and the hummus served was chunky cement and the celery slices so thin they had to be thrown away.