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Dallas Marriott City Center

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#35 of 200 Hotels in Dallas
Certificate of Excellence
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Dallas Marriott City Center
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460 Reviews from our TripAdvisor Community

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Showing 443: English reviews
Orange, Australia
Level Contributor
107 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stranded in Dallas ( don't get me started on certain airline) we found refugee at the Dallas Marriott City Centre. Staff went out of their way to make us welcome and ensured that we had everything we needed ( given that our luggage was elsewhere). Rooms were spacious and the beds blissfully comfortable. Whatever you do have the breakfast buffet... More 

Helpful?
Thank Wirraburra
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Dear Wirraburra, We understand the stress of having travel plans change at the last minute and we’re thrilled that our Marriott Hosts could help in leaving the troubles behind by making you feel so welcome. We appreciate you sharing your glowing review and we’re delighted that you enjoyed everything from the comforts of your bed and guest room to the... More 

Houston, Texas
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I spent Saturday night at the hotel. Although my wife checked the box on the reservation for feather free, and put a note in the comment box, the front desk clerk told us "they were not advised" of the request. She was sweet about it, but totally wrong. Not sure what happened to the "the customer is... More 

Helpful?
Thank JimMac62
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Dear JimMac62, Greetings from Dallas. It was a pleasure to welcome you and your wife and we thank you for sharing your review. Let us start by apologizing for your feather-free preference not being noted. We appreciate this was not a focal point in your evaluation of our property, but understanding the needs and preferences of our guests is a... More 

Park City, Utah
Level Contributor
304 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nothing special about this property - service was pleasant. Room was basic and comfortable. Concierge lounge was ok. Location was good location due to where my meetings were. Parking was expensive. Restaurant was not great - tried for dinner, breakfast,and lunch - it falls into the sustenance category vs. a great meal. Service was friendly but the food was blah... More 

Helpful?
Thank Travels-with-Michael
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Dear Travels-with-Michael, At Dallas Marriott City Center we strive to provide guests with memorable experiences, from the warm hospitality that greets one as they walk through our doors to the comforts of our spacious guest rooms and our expansive Concierge Lounge overlooking the great city of Dallas. We appreciate you sharing your review and while we’re delighted that you enjoyed... More 

New York City, New York
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The old hotel has been relatively recently renovated and was in much better shape than the outside facade may indicate. The staff were kind and caring. Rarely in a Marriott do so many people ask you how you're doing. The FD service was phenomenal and attention to detail everywhere with even a note about the elevator renos (where most hotel... More 

Helpful?
Thank pezmania
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Dear pezmania, It always delights us to learn that we’ve provided another guest with a memorable five-star experience and we thank you for highlighting yours in the form of a review. Your kind comments regarding the welcoming hospitality of our Marriott Hosts is certainly appreciated and we are delighted that you felt perfectly at home in our spacious guest rooms.... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

My first time to Dallas and I had the pleasure to stay at the Marriott city center where Gelenda was the most accommodating, friendly; let's just say this I will come back to Dallas just to stay here! The best experience I have had at any hotel, I am also a world traveler so I do not give out these... More 

Helpful?
Thank A TripAdvisor Member
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Greetings, We’re elated Dallas made the list of your travel destinations and we are thrilled we were able to help in introducing you to our magnificent city. It warms us to know that you felt so at home with us and we appreciate your kind words regarding Glenda, one of several shining stars among our Marriott Hosts. Once more it... More 

Washington DC, District of Columbia
Level Contributor
138 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed 3 weeks ago

So I have been a pretty loyal Marriott customer over the past 10 years or so staying at different properties around the country and south america, but after this experience I might be questioning if that loyalty means anything to Marriott. So I made a reservation through my corporate travel agency for a three night stay, requested a high floor,... More 

Helpful?
Thank Sbconsi
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Dear Sbconsi, We appreciate your decade long loyalty to Marriott Hotels and Resorts and thank you for choosing to stay with us on your recent visit to Dallas. We thank you for sharing your feedback and regret to learn that your time with us fell short of being the type of welcoming experience of which we pride ourselves. While I’m... More 

Houston, Texas
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the Dallas Marriott City Center this weekend while attending a wedding. Everything was great from the time we checked in until we left. The front desk staff were friendly and efficient. Utilized the valet (at $29 a night) and they too were friendly and accommodating. The lobby bar was great! Well-stocked, excellent variety of food items and... More 

Helpful?
Thank Blueloci
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Dear Blueloci, Weddings are among our favorite celebrations and we were elated to welcome you and your friends to Dallas in order to celebrate the love of the newly-wed couple. We’re delighted that you were able to join us in Centric Bar for a savory cocktail and tasty bite and we’re not surprised to read that Ashley, Red and Etheridge... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We were staying at Dallas Marriott City Center for a friends wedding. From the moment we arrived we were greeted by extremely friendly staff and a very clean facility. Check in was quick and we were off to our room. Our room was very clean as well. The only complaint i had, which was me being pretty picky, was that... More 

Helpful?
Thank michael j
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Dear michael j, Greetings from Dallas and thank you for sharing your review. We love to celebrate weddings at our hotel and we were thrilled to welcome you and your fellow guests in celebrating the love of your friends. We are tickled to read your comments regarding Glenda, who is truly one of our gems. As you discovered, she embodies... More 

Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I came to Dallas for a family wedding. The hotel was very nice. The staff made me feel very welcome from the time I entered until the time I left. Also had room service breakfast. It was high quality and the server was very nice as well. They even helped me make my first Uber reservation to go back to... More 

Helpful?
Thank charlesf930
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Dear Charles, It was a pleasure to welcome you and your extended family for what was certainly a special weekend in Dallas. We appreciate you sharing your warm review and we’re thrilled that our Marriott Hosts made you feel like part of our family. The DART train is a great option for getting to and from the airport and we’re... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

My experience at this hotel was amazing - all thanks to Glenda! The Marriott family is lucky to have her. She went above and beyond to make me feel welcomed and I will definitely return because of her!!!

Helpful?
Thank Richard W
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Dear Richard, It delights us to receive reviews like yours which highlight the individual achievements and gracious hospitality of our Marriott Hosts. Glenda is a brilliant star, one of many on our team, and we are delighted that she made you feel so welcome. On behalf of Glenda and all of us at the hotel, we invite you to come... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Dallas Marriott City Center is a gorgeous Downtown Dallas hotel offering luxurious accommodations and an ideal location in the vibrant Arts District. Enjoy world-class entertainment, fine dining and exclusive shopping at Neiman Marcus’ flagship store. Visitors will appreciate our location near the Nasher Sculpture Center, Plaza of the Americas and Petroleum Club. Back at the hotel, guests are treated to eye popping views of the Downtown skyline, and can experience the radiant energy of our well appointed guestrooms. We are equipped for weddings and events with 14 meeting rooms, including the Plaza Ballroom and the Atrium which offers a soaring 15-story space. ... more   less 

Additional Information about Dallas Marriott City Center

Address: 650 N Pearl St, Dallas, TX 75201-2818
Location: United States > Texas > Dallas > Downtown Dallas
Price Range: $223 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dallas Marriott City Center 4*
Number of rooms: 405
Reservation Options:
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Also Known As:
Dallas Marriott City Hotel Dallas
Westin Hotel Dallas
Westin Hotel City Center
Westin Dallas
Dallas Westin
Hotel Style:
#21 Luxury Hotel in Dallas
#29 Business Hotel in Dallas
#33 Romantic Hotel in Dallas
#40 Family Hotel in Dallas
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