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Hilton Garden Inn Dallas / Market Center

Traveler (138)
360
Panoramas (9)
Videos (1)

About

#56 of 217 hotels in Dallas
Location
Cleanliness
Service
Value
Discover a contemporary Dallas Market Center base at the newly renovated Hilton Garden Inn Dallas/Market Center, completed in April 2016. Our hotel is less than two miles from the American Airlines Center and has a complimentary shuttle to destinations within a 3-mile radius of the hotel. Just off I-35, this downtown Dallas hotel is 10 minutes from the city and Dallas Love Field (DAL) airport. We are also only 20 minutes from Dallas/Fort Worth International Airport (DFW) and within walking distance to over 50 annual markets at Dallas Market Center.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Room service
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Wifi
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
50Car recommended
Grade: 50 out of 100
25Restaurantswithin 0.75 miles
8Attractionswithin 0.75 miles
995Reviews
10Q+A
72Room tips
Traveler rating
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Popular mentions
website offers airport shuttle but was told shuttle was finished running when my flight arrived. flight arrived at 10:00 PM but shuttle stopped running at 9:30 PM. Website said nothing about this. No offer was made to reimburse my fare to the hotel.
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Review collected in partnership with Hilton Garden Inn
Hotel's Favorite
The Hilton Garden Inn Dallas/Market Center is a great hotel at a reasonable price. Clean and quiet and very convenient to downtown Dallas. Rooms are clean with plenty of space. Parking is free which is a plus for us!
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Review collected in partnership with Hilton Garden Inn
Response from Claudia H, Manager at Hilton Garden Inn Dallas / Market Center
Responded Feb 18, 2019
Thank you for your review at the Hilton Garden Inn Dallas/Market Center. I will pass on your comments as we always strive to please each and every guest. We look forward to welcoming you back soon and hope you had safe travels back home!
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This hotel is very conveniently located off the Stemmons Freeway, but is showing some wear. Small signs like the floor tiles in the elevator show that the property is a little tired. The room was reasonable, but average overall. It was a quick stay, so I did not experience any amenities beyond the check in, the room and check out.
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Response from Claudia H, Manager at Hilton Garden Inn Dallas / Market Center
Responded yesterday
Robert, thank you for taking time to give us your feedback. I will pass on your feedback as we strive to improve overall guest experience. I do hope you come back and give us another try in the future.
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This facility meets all your needs. Clean and well maintained even though an older property. Great location near airport and they accommodated my stay at a reasonable price when airport was shut down due to weather. Thanks Hilton!
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Review collected in partnership with Hilton Garden Inn
Response from Claudia H, Manager at Hilton Garden Inn Dallas / Market Center
Responded yesterday
Thank you for sharing your review Sandra. I'm pleased to hear you enjoyed your stay with us and we look forward to welcoming you back soon! Hope you had safe travels back home!
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Honestly, the hotel itself is awesome! Clean rooms and my stay was quiet. The front desk clerks and housekeepers were amazing. But the bartender (Joseph) was AWFUL! I ordered food to go. No smiles, no conversation, NOTHING that remotely resembled I was an appreciated guest. In fact he stood with his back turned to me and played on his phone the entire time I sat at the bar. I guess I’m just old school and expect actual service. Unfortunately there was no manager for me to address about the issue.
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Response from Claudia H, Manager at Hilton Garden Inn Dallas / Market Center
Responded 4 days ago
Thank you for choosing to stay at our hotel and for your review, Tuan. We are sorry you experienced poor service at the bar and felt as if you weren't treated as our most valued guest. We would like the opportunity to redeem ourselves and improve your overall opinion of our hotel. We hope you will stay with us again on your next trip to the area as we appreciate and value your feedback and your patronage to the Hilton brand.
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PRICE RANGE
$100 - $217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn dallas/market hotel dallas, dallas hilton garden inn, hilton dallas
LOCATION
United StatesTexasDallas
NUMBER OF ROOMS
240
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