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Embassy Suites by Hilton Dallas Near the Galleria

#35 of 199 Hotels in Dallas
Certificate of Excellence
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14021 Noel Rd, Dallas, TX 75240-7310
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676 Reviews from our TripAdvisor Community

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Showing 660: English reviews
Santa Barbara, United States
5 of 5 stars Reviewed 3 days ago NEW

The Garden atmosphere complete with swans swimming in a pool adds to the excellence of the accommodations and service. The best stay for a super reasonable, even economical price. The complimentary breakfast has made to order omelettes as a choice and staff helpfulness of a full serve restaurant.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Nancy J
Kyle, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

When we arrived, our room wasn't ready. They said it would be ready within 20-30 mins & it was. We checked in with no problem. As we unpacked, a staff member came around with drinks & snacks. Our room was very nice & beds were very comfortable.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 916lmg
Quitman, Texas
1 review
3 of 5 stars Reviewed 4 days ago NEW

A/C was sporadic,at best,for the two days. We were so hot the first night, we couldn't sleep. The staff were helpful, and sympathetic, but it was most of the hotel affected. The good news was at least we were comped one night. The hotel is being updated, but, still...

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Teresa S
Christopher P, General Manager at Embassy Suites by Hilton Dallas Near the Galleria, responded to this review

Thank you for taking the time to complete a TripAdvisor review of your most recent stay with us, we appreciate any and all feedback we receive from our guests. I'm glad to see that our staff was helpful during your stay but disappointed to hear of the inconveniences you had with our air conditioning system. We are currently upgrading our... More 

Texas
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

The staff is extremely helpful and competent. The hotel (and in my experience, this means Hilton management)is embarrassingly dated and ill maintained. Old smelly rugs in rooms, noisy, inadequate air conditioning, poor plumbing (water pressure, toilet clogs, etc). I think that the people responsible for managing Hilton hotels need to be replaced with competent and efficient workers, who actually seem... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank al1231
Christopher P, General Manager at Embassy Suites by Hilton Dallas Near the Galleria, responded to this review

Thank you for taking the time to complete a TripAdvisor review of your most recent stay with us, we appreciate any and all feedback we receive from our guests. I'm glad to see that our staff made such a great impression on you but disappointed to hear of the inconveniences you had with our air conditioning, room condition and plumbing.... More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here 2 nights this week. Bed was comfortable. Breakfast was good and included in price. We were surprised to find the restaurant was not open for lunch as other Embassy Suites we've stayed at lunch was available. The carpet needed replacing in the room, stayed in a 6th floor room. Loved the swans in the main lobby. Hotel Lobby... More 

Helpful?
Thank Barbara N
Christopher P, General Manager at Embassy Suites by Hilton Dallas Near the Galleria, responded to this review

Thank you for the kind review, we truly appreciate any and all feedback we receive from our guests. I'm glad you enjoyed your stay and we look forward to welcoming you back the next time you visit the Dallas area Christopher M. Puntureri, General Manager More 

Brady, Texas
1 review
3 of 5 stars Reviewed 1 week ago

Rooms could be cleaner and breakfast was decent. I thought it was strange that the pancakes and bacon were not out with the other food. You had to wait in line to get an omelet to get them. If you want to feed the swans be downstairs at least 30 minutes early since they don't stick to the time on... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Brian P
Christopher P, General Manager at Embassy Suites by Hilton Dallas Near the Galleria, responded to this review

Thank you for taking the time to complete a review of your most recent stay with us. I'm glad you had an enjoyable stay but disappointed to hear about the cleanliness of our guestrooms as well as the timing of our swan feeding. I will meet with your Executive Housekeeping to discuss the cleanliness concerns you noted to ensure no... More 

Monroe, United States
1 review
2 of 5 stars Reviewed 1 week ago

Maid left my door open, elevators were broken, stairs inaccessible, shower broken, AC didn't work well, maid took things from my room, staff was uninformed, and the swans never showed up in four days.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Amy N
Christopher P, General Manager at Embassy Suites by Hilton Dallas Near the Galleria, responded to this review

Thank you for your TripAdvisor review with specific examples of where we failed to meet your expectations on your recent visit. I apologize for the lapses in service you experienced, I assure you this is not typical of a stay at our Embassy Suites. I would like to speak with you to discuss your experience in detail. I am aware... More 

Lake Charles, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I was very disappointed in my recent stay at this Embassy Suites. I checked reviews online as well as the hotels website and no mention was made of the construction going on. The lobby has been beautifully updated but the room I stayed in was old, musty and the bathroom tiles were moldy. We had two rooms and both rooms... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Debbie B
Christopher P, General Manager at Embassy Suites by Hilton Dallas Near the Galleria, responded to this review

Thank you for taking the time to complete a review of your most recent stay with us. I apologize for the inconveniences you experienced while we completed some updates to our public spaces and our guestrooms. Unfortunately there will never be a convenient time to complete upgrades and we try to work around times that better suit our guests, sometimes... More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

My experience with any of the Hilton hotel has been great... Breakfast is awesome.. When I'm done shopping return to a evening cocktail and snacks down stairs. I had a issue when I was in Memphis I ask for champagne glasses.. And it was problem. With the restaurant inside there.. So memphid

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank dionnem352
Saint Louis, Missouri
Level Contributor
1 review
3 of 5 stars Reviewed 2 weeks ago

First, my pre ordered lunch was not there when I entered the room. I went to call the front desk and the phones didn't work. Turns out, they were unplugged. Kitchen advised that even though is was able to order for check in time, 3pm, the kitchen doesn't open until 5. They ended up sending the order later but we'd... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kibibi F
Christopher P, General Manager at Embassy Suites by Hilton Dallas Near the Galleria, responded to this review

Thank you for your TripAdvisor review with specific examples of where we failed to meet your expectations on your recent visit. I apologize for the lapses in service you encountered with our check-in process, cleanliness of our guestroom/bathroom as well having everything operational in your room. I will be meeting with our Department Heads to address your concerns to ensure... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Located in North Dallas on the Dallas Tollway business corridor, our hotel is just 500 yards from renowned shopping mall, Galleria Dallas. Ride our complimentary shuttle service to Addison's Restaurant Row, with over 40 restaurants to choose from. Our two-room suites, each featuring a living room with a 42-inch HDTV, a sofa bed, mini-fridge, microwave, and an ergonomic work station with high-speed internet access. We also offer a free-cooked-to-order breakfast each morning, and in the evenings enjoy the complimentary cocktails at the Manager’s Reception. Workout in our modern fitness center, take a dip in the indoor pool or a delicious meal at Ethan's American Bistro. Take advantage of the useful services and equipment in the complimentary business center. ... more   less 

Additional Information about Embassy Suites by Hilton Dallas Near the Galleria

Address: 14021 Noel Rd, Dallas, TX 75240-7310
Location: United States > Texas > Dallas
Price Range: $126 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas Near the Galleria 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Embassy Suites Hotel Dallas
Dallas Embassy Suites
Hotel Style:
#4 Green Hotel in Dallas
#26 Family Hotel in Dallas
#38 Romantic Hotel in Dallas
#41 Business Hotel in Dallas
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