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Embassy Suites by Hilton Dallas Near the Galleria

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#48 of 197 Hotels in Dallas
Certificate of Excellence
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Embassy Suites by Hilton Dallas Near the Galleria
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779 Reviews from our TripAdvisor Community

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Showing 762: English reviews
Metro Minneapolis-Saint Paul, Minnesota
Reviewed 4 days ago NEW

First visit at this Hilton property was Sept 2016. Shower valve was broken and no hot water could be produced. Also, free breakfast during weekdays was dreadfully slow due to one Chef handling a line of 5-10 people. This 4-day trip the shower worked great, but toilet would not flush and sink drain was missing stopper. Multiple requests for maintenance...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank W5305EHthomasr
Boston, Massachusetts
Reviewed 6 days ago NEW

Great hotel near the airport (they have a shuttle) to and from. We could not reach anyone to pick us up at the airport and ended up taking a taxi to the hotel but were reimbursed upon arrival. The breakfast buffet included in the price was fresh and had a nice assortment to choose from. They also had a happy...

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Helpful?
Thank travelluvrx2
Indianapolis, Indiana
Reviewed 1 week ago

I was traveling from out of state on business. My account was supposed to be direct billed to my recently new employer. I was told they didn't verify the payment five days before my arrival so I couldn't check in without a credit card on file. Even if my employer arrived with a card, they had to have five days...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Ellisonle3
Dallas, United States
Reviewed 1 week ago

Well lit parking lot; with super friendly staff and clean rooms. There was no arguing about letting us have a late check out and the staff lets our children feed the swans... This hotel is like a home away from home and we do not come to Dallas unless we stay here. We have tried other good deals... but they...

Review collected in partnership with Embassy Suites Hotels
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Thank jessicacQ6096BT
Broken Arrow, Oklahoma
Reviewed 1 week ago

Very comfortable! Worth the price. Will stay again. I love the view inside the building. Love the pond and the swans. Breakfast food was not the best. Don't order any pizza from this establishment. It's terrible. But that is the only negative.

Review collected in partnership with Embassy Suites Hotels
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Thank Paramedic918
Little Rock, United States
Reviewed 2 weeks ago

This hotel is clean, with excellent service. Good breakfast withvariety of food. reasonable price. Highly recommended. We spent only one night, but will book again when we return to Dallas. The hot water was disconnected but they gave us a discount and it was back by Noon.

Review collected in partnership with Embassy Suites Hotels
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Thank dalaz2017
San Angelo, Texas
Reviewed 2 weeks ago

No hot water for 3 days and was told everyday it would be fixed, but did not have a hot shower the entire stay in 40 degree weather. Overall the stay was ok due to the location but Management did not seem to care about the water situation.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kristopher N
Christopher P, General Manager at Embassy Suites by Hilton Dallas Near the Galleria, responded to this review

Thank you for taking the time to complete a review of your most recent stay with us. I apologize for the inconveniences you had during your stay due to our hot water not properly working. We've been upgrading our boiler system and unfortunately have hit some snags that caused some problems with hot water being available for periods of time....

Reviewed 2 weeks ago via mobile

Its a perfact hotel and center for business activities. Everything is ok accommodations food and neat and clean .ony one thing is not well .its location. It is some faar from center of dallas .i atten a expo here is nice

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Thank asif041
Chicago, Illinois
Reviewed 2 weeks ago via mobile

Stayed at this hotel while visiting clients in the area. Completed the check-in process via the Hhonors app and was presented with waters and snacks upon arrival. Typical nice beds and manager's reception found at an ES. THE GOOD: 1) Friendly staff 2) Clean lobby (except the swan pool) 3) Spacious suites 4) Nice hot shower 5) Real Starbucks coffee...

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Helpful?
Thank travelgal080
Shreveport, United States
Reviewed 2 weeks ago

Although the staff we interacted with were friendly, getting things like extra linens (reservation was for 3 adults but only towels for 2 were ever put in the room) required several requests -AND again the next day, too! Breakfast service and food was good overall but if you try to eat at the restaurant in the evening, be prepared for...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jonnene M
Christopher P, General Manager at Embassy Suites by Hilton Dallas Near the Galleria, responded to this review

Thank you for taking the time to complete a review of your most recent stay with us. I apologize for the inconveniences you had during your stay. It is completely unacceptable to ask multiple times to get requests fulfilled especially when you are having a meal in our restaurant. I will meet with our Front Office Manager and Food &...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in North Dallas on the Dallas Tollway business corridor, our hotel is just 500 yards from renowned shopping mall, Galleria Dallas. Ride our complimentary shuttle service to Addison's Restaurant Row, with over 40 restaurants to choose from. Our two-room suites, each featuring a living room with a 42-inch HDTV, a sofa bed, mini-fridge, microwave, and an ergonomic work station with high-speed internet access. We also offer a free-cooked-to-order breakfast each morning, and in the evenings enjoy the complimentary cocktails at the Manager’s Reception. Workout in our modern fitness center, take a dip in the indoor pool or a delicious meal at Ethan's American Bistro. Take advantage of the useful services and equipment in the complimentary business center. ... more   less 

Additional Information about Embassy Suites by Hilton Dallas Near the Galleria

Address: 14021 Noel Road, Dallas, TX 75240
Location: United States > Texas > Dallas
Price Range: $140 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas Near the Galleria 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Embassy Suites Hotel Dallas
Dallas Embassy Suites
Hotel Style:
#4 Green Hotel in Dallas
#26 Family Hotel in Dallas
#38 Romantic Hotel in Dallas
#41 Business Hotel in Dallas
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Dallas Near the Galleria staff and other travelers.
4 questions
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Los Angeles, California
13 days ago
Lakewood, California
10 months ago
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Dallas Near the Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you have to stay here, avoid room 204”
 of 5 bubbles Y8701FRdavids, 2 weeks ago | Read review
“Rooms facing the front or the south are quietest and most pleasant”
 of 5 bubbles Soonerair, Nov 7, 2016 | Read review
“I always recommend at embassy suite a higher floor to avoid the noise for breakfast in the common area”
 of 5 bubbles kronoskeeper, Sep 6, 2016 | Read review
“As for a room in the corner, otherwise the people from the bar downstairs will keep you awake!”
 of 5 bubbles M1215NBjenniferr, Aug 24, 2016 | Read review
“pick another hotel, NOT THIS ONE!”
 of 5 bubbles WyoGal10, Jun 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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