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Omni Dallas Hotel

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555 S. Lamar St., Dallas, TX 75202-1961
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1486)
Room & Suite (705)
Pool & Beach (153)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 10/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Omni Dallas Hotel
Updated 10/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 233 hotels in Dallas
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Perfectly situated in the heart of downtown, Omni Dallas Hotel puts you at the center of the Lone Star State’s most dynamic destination. Bishop Arts District, Uptown and the Dallas Arts District are just minutes away, giving you endless opportunities to explore the city’s diverse cuisine, shopping and culture. A full-service spa and terrace pool deck offer sweeping views of the skyline, while seven restaurants have you covered from morning latte to late night. Omni Dallas delivers modern luxury that is as sustainable as it is sophisticated.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun terrace
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, French, Spanish, German
8455Reviews103Q+A100Room tips
Traveler rating
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Popular mentions
Paul V wrote a review Oct 8
Tampa, United States2 contributions1 helpful vote
We can unequivocally say that our recent 3 day stay at this hotel was the worst lodging experience we have had in several decades of business travel. The rooms were poorly lit, quite dismal, with terribly uncomfortable bedding and pillows. We did not get a restful night's sleep on any night of our stay which affected our attentiveness and concentration at the conference we were attending. On one morning, I called the front desk at 7:30 AM and spoke to the manager on duty to request housekeeping ASAP as we were hosting an 11:30 AM meeting in one of our rooms. I was informed that housekeeping came on at 8:30 AM and he would be sure it was attended to. We arrived at the room with clients at 11:40 AM to find that the room had not been cleaned. We were extremely embarrassed and had to reschedule the meeting. The rooms were small, dirty and not adequately attended to with towels or toiletries. Housekeeping was not responsive to requests. There were not sufficient outlets for our electronics and the internet connection was extremely slow and continually interrupted even though we paid extra for premium service. Our experience at the Omni Hotel Dallas was horrific from check in to check out. With several other upscale hotels in the area, our future visits to Dallas will not include the Omni!
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Date of stay: October 2021Trip type: Traveled on business
Room Tip: Go to another hotel
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Gloria wrote a review Oct 7
Baltimore, Maryland1 contribution
Unfortunately I did not get to experience a stay at this hotel. When I called to reserve a room for a women's conference coming up the guy who answered the phone (I believe he said his name was Charles) was completely unprofessional and rude. I gave him the name of the conference and the dates that was needed. He asked how many people and I responded 4, the quad occupancy. He must did not hear me. So instead of saying excuse me I did not hear your response, he began speaking very slowly in a very insulting way, "I said.. how... many.. people". My response, was excuse me but I said 4, the quad occupancy. The next thing I know, he slammed the phone down and hung on me. So, for that to be my first encounter I would most definitely be spending my $600+ dollars somewhere with better customer service.
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Date of stay: October 2021
Service
Trip type: Traveled on business
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ivan i wrote a review Sep 2021
1 contribution
I am very disappointed with services received. I stayed at the hotel during the Labor Day holiday , the hotel charged me twice and has refused to refund or explain the charges. You take my card details and charge it at will, without being able to explain the charges. How do you treat your customers this way?
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Date of stay: September 2021Trip type: Traveled with family
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288anthonyn wrote a review Sep 2021
West Palm Beach, Florida16 contributions1 helpful vote
For Starters , Steven at the desk was amazing. With my status he was able to give me an Upgrade and all of my free coupons for my coffee, drink at bar and morning coffee vouchers. The entire staff here are very caring and ask often if there's anything they can do for you. Central location. Plenty of food, stores and anything you may need. If I could give 10 stars I would.
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Date of stay: September 2021Trip type: Traveled on business
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Shelly H wrote a review Sep 2021
Amarillo, Texas39 contributions54 helpful votes
Great place to stay. Staff was very polite and helpful. The hotel was very clean. The rooms were great, very clean. The only complaint I would have would be the bartenders at the Owners box. It was hard to get drinks and pay out.
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Date of stay: August 2021Trip type: Traveled as a couple
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PRICE RANGE
$196 - $409 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasDallasDowntown Dallas
NUMBER OF ROOMS
1001
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Frequently Asked Questions about Omni Dallas Hotel
Which popular attractions are close to Omni Dallas Hotel?
Nearby attractions include Dallas Cattle Drive Sculptures (0.1 miles), Pioneer Plaza (0.2 miles), and Old Red Museum (0.3 miles).
What are some of the property amenities at Omni Dallas Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Omni Dallas Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Omni Dallas Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Omni Dallas Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Omni Dallas Hotel?
Conveniently located restaurants include Bob's Steak & Chop House, Cindi's NY Deli & Restaurant, and Texas Spice.
Are there opportunities to exercise at Omni Dallas Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Is Omni Dallas Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Dallas.
Are any cleaning services offered at Omni Dallas Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni Dallas Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Dallas Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.