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Hilton Dallas Park Cities

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Hilton Dallas Park Cities
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607 Reviews from our TripAdvisor Community

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Showing 599: English reviews
Crested Butte, Colorado
Reviewed 3 days ago NEW

Love this hotel. Certainly not the most luxurious in dallas, but homey, great modern decor in lobby love the fireplace which is always turned on .. great lobby bar ..rooms are above average . I always stay here when in dallas shopping convenient to Northpark, Highland Park Village, Snider Plaza and SMU .

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Helpful?
Thank Casey M
London, United Kingdom
Reviewed 3 days ago NEW

I had a great nights sleep, friendly efficient staff helped me at their business centre. Food excellent. The only minor gripe I have is the location has a lot of building work going on - this is not connected to the hotel, its just the area is being developed. It was quiet enough, perhaps in the coming months this will...

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Thank Vultch
Houston, Texas
Reviewed 4 days ago NEWvia mobile

Good location for our weekend plans. Decent room. Stayed on "executive floor" but used concierge lounge only for coffee and even that was not impressive. Large machine in lounge that supposedly makes coffee/ cappuccino/ etc but it did not work our entire stay. There was a pot of old coffee and one cookie for afternoon refreshments. Breakfast was scrambled eggs,...

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Helpful?
Thank Csac56
Norton, Massachusetts
Reviewed 1 week ago

the breakfast food is removed early than the ending time. The snacks. water and soft drinks are not replenished. I had to ask 3 times. The housekeeping staff constantly slams doors in the morning. The a/c did not work for a few hours and we were not notified. The staff was very nice and they apologized, but the apologies began...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Donald M
Reston, Virginia
Reviewed 1 week ago via mobile

We were in town for an event and selected this hotel to be close to a friend. The rooms were lovely and the staff was very friendly. I was a little disappointed in the executive breakfast. As someone who has to eat gluten-free, the eggs were okay and there was fruit. I would have liked a breakfast meat of some...

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Thank Holly W
Scottsdale, United States
Reviewed 1 week ago

The hotel location is great and very accessible. The hotel staff is great and nice. However, the hotel services need some improvement in areas of room/bathroom cleanliness, room smell and executive lounge breakfast choices.

Review collected in partnership with Hilton Hotels & Resorts
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Thank corneliust2017
Fort Worth, Texas
Reviewed 2 weeks ago

Great hotel, location is close to so many things especially great shopping! Had excellent service and a wonderful room. My 16 year old twins loved the executive level on the 10th floor. We live only 45 min away in Ft Worth other wise we would find more ways to come stay here for vacation.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Michele B
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

It is a pleasure to read your comments about your stay. Our hotel is in a great area for both shopping and many wonderful restaurants. I am glad that you were to take advantage of this during your visit here. Please return soon.

San Angelo
Reviewed 2 weeks ago

Nice, clean, friendly staff. Close to hotel, very beautiful. Affordable, room service is pricey, but to be expected. No problems during our stay. Great for a short getaway. Very nice restaurant and bar.

Review collected in partnership with Hilton Hotels & Resorts
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Thank V6410MXcrystalc
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Enjoyed your remarks and appreciate you referencing our staff. Our goal is to make sure our guests feel welcomed and that you benefit from staying at our hotel. Look forward to a return visit.

Dallas, Texas
Reviewed 2 weeks ago

It's my belief that the parking situation needs to be fixed immediately. Forcing a guest to only have Valet as a parking option is inadequate and then forcing them to have to pay for it is a horrible business practice! The front desk staff (not all) are very condescending with the guests when disclosing your issue(s). The valet parking disclosure...

Review collected in partnership with Hilton Hotels & Resorts
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Thank terrancee2017
San Francisco, United States
Reviewed 2 weeks ago

My family has stayed at this hotel every Christmas for the last eight years while we visit family. We always enjoy our stay and are treated well. Our children who are now nearly grown and have traveled extensively say that Hiltons are their favorite hotels because of their many years of great experiences at the Park Cities Hilton in Dallas.

Review collected in partnership with Hilton Hotels & Resorts
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Thank S1399TSkateb
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Appreciate your comment as being a loyal guest in our hotel. Our goal is to make sure our guests enjoy their time with us and that they plan return visits. Thank you for being a satisfied guest. Look forward to your next visit.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Dallas Park Cities is a Four-Diamond boutique hotel between Highland Park and Preston Hollow neighborhoods, north of downtown Dallas, and minutes from SMU, Love Field and DFW airports, and NorthPark Shopping Center. Hotel is within walking distance to Preston Center with over 180 retail, dining, and nightlife destinations. Hotel features 224 rooms and 46 executive rooms, roof-top heated pool, 2,000 sq ft fitness center, restaurant and bar, and 12,000 sq ft of meeting space. ... more   less 

Additional Information about Hilton Dallas Park Cities

Address: 5954 Luther Lane, Dallas, TX 75225
Location: United States > Texas > Dallas
Price Range: $147 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Dallas Park Cities 3.5*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, TripOnline SA, Travelocity and Jetsetter so you can book your Hilton Dallas Park Cities reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Dallas Park Cities Hotel Dallas
Hilton Hotel Dallas
Hilton Park Cities Hotel Dallas
Dallas Hilton
Hotel Style:
#18 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Dallas Park Cities staff and other travelers.
3 questions
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Questions? Get answers from Hilton Dallas Park Cities staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get a room oppisite the building construction. Executive floor is no big deal”
 of 5 bubbles N4773RJrobertd, Nov 16, 2016 | Read review
“Examine the room before unpacking your bags...”
  • scum-line was present before taking a shower!
 of 5 bubbles UHCougar82, Oct 26, 2016 | Read review
“Upper floor rooms. Lots of construction going on around the Hotel, so ask about room away from that.”
 of 5 bubbles 340MichaelW, Sep 19, 2016 | Read review
“Ask for what you want”
 of 5 bubbles S7876WJchrisp, Jun 16, 2016 | Read review
“Rooms away from the elevator might be better.”
 of 5 bubbles RDNelson, May 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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