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Hilton Dallas Park Cities

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Hilton Dallas Park Cities
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525 Reviews from our TripAdvisor Community

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Showing 517: English reviews
Austin, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

The entire experience was wonderful. I would recommend this hotel. Enjoyed the food at the restaurant, as well as some delicious beers. Enjoyable spot. The staff seemed to enjoy being there, always important.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank jluc114
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed the weekend at Hilton Park Cities for the first time. I loved the feel of the hotel when you walk in and how everyone is friendly and welcoming. While checking in we were assisted by Jake who was very professional and made sure we knew all the accommodations the hotel offered and where to find them. The room... More 

Helpful?
Thank Delana B
Tulsa, Oklahoma
1 review
3 of 5 stars Reviewed 4 days ago NEW

This is actually a decent little hotel - but the on duty manager treated me disrespectfully and terribly. All I did was ask questions and was told "he didn't know what to tell me" and that I was "out of luck".

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 39lindsayr
Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

I should have written this a long time ago! We had our daughters wedding reception at the Park Cities Hilton in May of 2015 and we basically moved into the hotel for the week leading up to the wedding. I cannot say enough wonderful things about this hotel and the staff! We worked directly with Ann Cuellar for all things... More 

Helpful?
Thank Poppinslala2014
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

I am very pleased that you took the time to comment about your experience a year later. Knowing that our staff made it memorable for you and your family during this eventful time has made each team member continue to put forth their best to continue the Hilton excellence. We thank you for your acknowledgement of our team members and... More 

Austin, Texas
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Valet parking is an expensive pain, but expected for the area. Bathrooms are old and dated. Beds were comfortable enough. Hotel dining options are fine, but better places nearby. Pool is small, but nice if kids are there alone. Good gym.

Helpful?
Thank MMSATX
Evansville, Indiana
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for a long weekend to spend time with friends and see the city. Stayed at this hotel about eight years ago and don't think it has been updated much since then. We were on the club level and our bathroom was looking ragged. Toilet had a hard time flushing and shower handle ready to fall off. We... More 

Helpful?
Thank travelarteest
Staunton, VA, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Definitely would recommend this hotel, especially if you are an HHonors member. The service was excellent and the accommodations were great. Everyone was friendly and the location was easy to access. Will return.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jennifer G
Tulsa, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel where you can walk to shopping and dining. Close to The Cake Bosses new bakery, Orris store and other boutiques, etc. Rooms were very comfortable and clean. There was construction nearby but that did not affect our stay.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lori G
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Appreciate your response. It is our pleasure to make sure each guest has an enjoyable stay. Our area has a lot to offer our guests and our staff is always available to assist your needs. Look forward to a return visit. More 

Pittsburgh, Pennsylvania
1 review
2 of 5 stars Reviewed 1 week ago

The hotel itself and the room was okay. The bath tub was more in line with a Super 8 than a Hilton but the worst part was that you're not allowed to park your own car or keep your keys and the kids running valet don't know how to drive stick and they look like they are barely old enough... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank jacob j
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Thank you review of your recent experience at our hotel. I'm very sorry we were not able to exceed your expectations during your stay. We have shared your comments with our team to address the two items mentioned in your review. We hope you will consider us again in the future. More 

Hillsborough, California
1 review
3 of 5 stars Reviewed 2 weeks ago

Cleanliness of room was just average. Glasses/plates left eventhough we stayed 2 nights, coffee was not replaced for 2nd day, paper cups no replaced for coffee. Was not told of room upgrade and was charged for it anyway. No guest parking that was safe or nearby. Price was too high for value and location.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Q2107SZcaroll
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Dallas Park Cities is a Four-Diamond boutique hotel between Highland Park and Preston Hollow neighborhoods, north of downtown Dallas, and minutes from SMU, Love Field and DFW airports, and NorthPark Shopping Center. Hotel is within walking distance to Preston Center with over 180 retail, dining, and nightlife destinations. Hotel features 224 rooms and 46 executive rooms, roof-top heated pool, 2,000 sq ft fitness center, restaurant and bar, and 12,000 sq ft of meeting space. ... more   less 

Additional Information about Hilton Dallas Park Cities

Address: 5954 Luther Ln, Dallas, TX 75225-5907
Location: United States > Texas > Dallas
Price Range: $141 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Dallas Park Cities 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Hilton Dallas Park Cities Hotel Dallas
Hilton Hotel Dallas
Hilton Park Cities Hotel Dallas
Dallas Hilton
Hotel Style:
#18 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
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