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Hilton Dallas Park Cities

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Hilton Dallas Park Cities
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557 Reviews from our TripAdvisor Community

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Showing 549: English reviews
Jacksonville, Texas
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Talk about Great customer service! This was a return visit for my husband and me, and we booked this hotel based purely on location. However, next time it will be because of the outstanding customer care. Jose kindly took care of an error I made when booking online, and Felicity helped me identify my Hilton Honors information upon check in.... More 

Helpful?
Thank Jana M
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Great staycation at a lovely, boutique hotel that was good location to downtown and has restaurants and shopping walkable at Preston Center. Heard they have new managers and team members that are really working to improve the hotel.

Helpful?
Thank Andrea T
Houston, Texas
Level Contributor
132 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Pros: - Walking distance to restaurants (chipotle, burger bar, etc) - Short drive to shopping - Conference Rooms - I hosted a training session in one of the conference rooms. There was an audio/visual specialist on site to assist. He helped me setup my laptop and brought in an extra speaker at the last minute upon request. Excellent! - Catering... More 

Helpful?
Thank aethomso
Cleveland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The hotel room itself was fine - clean and well maintained. The bathroom, however, needs to be updated - bathtub is slow to drain, caulking shows some mold, at some point a hole was cut into the ceiling and then put a board over it and painted it to match the ceiling, and the toilet sticks sometimes when you try... More 

Helpful?
Thank Candice M
Scottsdale, AZ
Level Contributor
356 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
1 of 5 stars Reviewed 1 week ago

We have stayed multiple times at this hotel. We love the location which is walkable to our business meetings. We made a reservation 48 hours before our arrival. At 10:30pm we arrived and was told by the valet to not unload the car and to talk to the manager. We were told that they did not have a room for... More 

Helpful?
Thank laplume9254
Russellville, Arkansas
Level Contributor
216 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here on our latest trip to Dallas and enjoyed our stay. It's a very nice property and is well kept. The staff does a great job and is friendly and efficient. Our room was nice and clean...very comfortable. We'd definitely stay here again!

Helpful?
Thank Michael W
Philadelphia, Pennsylvania
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Hilton Dallas Park Cities hotel for two nights in August, 2016. The lobby and bar area is very comfortable and the room was clean and had all the amenities you'd expect from a hotel of this quality. The front desk staff was very pleasant and helpful. Check in was fast and easy. Only complaint about the... More 

Helpful?
Thank MichaelDee58
New York
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was awakened at around 2 am by a loud noise coming from the AC vent.In the am I told the desk about it.Later that night returning from a party we had attended, the AC sound was back to normal and I was able to have a normal nights sleep.I have had experience in the past at other hotels where... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank seniorflyer
Wellington, Florida
1 review
1 of 5 stars Reviewed 2 weeks ago

Received poor service and was lied to about a fax being sent when it wasn't Poorrepresentative of Hilton honors The fax was very important. We were told it had been sent. We later found out it had not been. The hotel was overly cold. In the middle of the afternoon there was no Starbucks coffee.. It was just a poorly... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 898maryellenm
Houston, Texas
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We use the Hilton Park Cities fairly regularly when we are in Dallas for football games. We've always been satisfied with the accommodations and the service. The valet parkers work hard to get your car quickly and always have a smile. The rooms are recently renovated and that makes a large difference.

Helpful?
Thank George H
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

It is a pleasure to hear that you stay with us regularly. Our team members strive to make sure our guests have a memorable stay. It sounds like we have completed our task. Look forward to having you with us soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Dallas Park Cities is a Four-Diamond boutique hotel between Highland Park and Preston Hollow neighborhoods, north of downtown Dallas, and minutes from SMU, Love Field and DFW airports, and NorthPark Shopping Center. Hotel is within walking distance to Preston Center with over 180 retail, dining, and nightlife destinations. Hotel features 224 rooms and 46 executive rooms, roof-top heated pool, 2,000 sq ft fitness center, restaurant and bar, and 12,000 sq ft of meeting space. ... more   less 

Additional Information about Hilton Dallas Park Cities

Address: 5954 Luther Ln, Dallas, TX 75225-5907
Location: United States > Texas > Dallas
Price Range: $144 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Dallas Park Cities 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Hilton Dallas Park Cities Hotel Dallas
Hilton Hotel Dallas
Hilton Park Cities Hotel Dallas
Dallas Hilton
Hotel Style:
#18 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
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