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Hilton Dallas Park Cities

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Traveler (70)
Room & Suite (133)
Dining (45)
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Overview
  • Excellent49%
  • Very good28%
  • Average13%
  • Poor7%
  • Terrible3%
Travelers talk about
“preston center”(13 reviews)
“front desk”(80 reviews)
“valet parking”(47 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Dallas Park Cities
Special Offer: SMU Special Vistors Rate
Hotel deals
Offers from Hilton Dallas Park Cities
Special Offer: SMU Special Vistors Rate
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (763)
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749 results
Traveler rating
354
212
100
56
27
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LanguageEnglish
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354
212
100
56
27
Show reviews that mention
All reviewspreston centerfront deskvalet parkingexecutive levelgreat hotelhighland parkrestaurants and shoppingwithin walking distanceconvenient locationrooftop poolvalet stafflove fieldbusiness travelereasy accessbed was comfortablebusiness tripfitness center
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1 - 5 of 749 reviews
Reviewed 5 days ago

We stayed at the Hilton Park Cities Hotel for a business trip with my company. Hotel was nice, rooms were nice, food was good, but service was TERRIBLE! I have not been treated so poorly ever. I will never stay at this hotel again.

Review collected in partnership with Hilton Hotels & Resorts
Thank jamesmandrell
Hotel's Favorite
Reviewed April 4, 2018

Stayed 2 nights but unfortunately didn't have much time to linger, I was there pretty much just to sleep. But I really like this hotel, it is comfortable, the bed was very fluffy with plenty of pillows, the guy at checkin (night shift) was incredibly...More

Thank joanbosoxfn
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded April 5, 2018

Our team members make it their goal, to ensure that our guests have a wonderful stay and experience so that they will enjoy visiting us once again. We are glad your stay was pleasant and we look forward to your return.

Reviewed 1 week ago

DO NOT STAY ON THE 11th FLOOR! Condensing Units kept me up all night. The staff accommodated a floor change the following night but it was too late. I came to find out it is a known problem and the staff is immune to the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Curtis_Duncan
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded 1 week ago

Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I regret that we fell short of your expectations pertaining to the noise issues...More

Reviewed 1 week ago via mobile

Looks like this could be a very nice hotel, but either the maintenance department is on vacation or they let em all go. Rooms are not very clean with “stuff” on walls and floors, first room had cleaning rags on the bathroom floor. Plumbing fixtures...More

Thank Fred A
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded 1 week ago

Thank you for taking the time to share your experience. We sincerely apologize for the issues you experienced during your stay, especially the room condition. These items have been reviewed by our teams to correct moving forward. We hope you will consider us again in...More

Reviewed 4 weeks ago

I stay here 4 times a year when business brings me to the area. The hotel is really a very pretty little gem, the lobby is gorgeous, the rooms and fitness center are clean and spacious. The staff has never disappointed me, everyone is friendly...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Jaime M
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded 4 weeks ago

It was a pleasure to read your comments about our hotel and team members. We all strive to make your stay pleasant and memorable so that you will return for another visit soon. Thank you!

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
$136 - $268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
Room types
Non-Smoking Rooms
Details
Price range
$136 - $268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
Room types
Non-Smoking Rooms
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Traveler (70)
Room & Suite (133)
Dining (45)
Pool & Beach (2)
Amenities (54)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Jmolu4
July 20, 2017|
AnswerShow all 6 answers
Response from Erica S | Reviewed this property |
We did not use the pool and honestly, have no idea if there was a pool. We have been there in the fall and late winter so no pool interest. They are nice enough where I bet if they do have a pool they'd figure out a way to... More
1
Vote
James B
November 22, 2016|
Answer
Response from Sean K | Property representative |
Good evening. We have 224 guest rooms.
0
Votes
Mary Ann B
August 4, 2016|
AnswerShow all 3 answers
Response from Jon T | Reviewed this property |
It is in the downtown area with everything else, such as the arena & jfk memorialnl. if you take a uber or taxi you'll be fine, juat don't rely on the transportation, it's not reliable at all.
0
Votes
Room Tips
"Ask for rooms on a higher floor"
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"The rooms were very quiet, but the bar could get loud."
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"Rooms in back may be a little quieter so you don't hear the highway traffic."
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"Ask for an end room such as #927. 10th floor is cool because exec lounge is on floor 10."
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