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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Dallas Park Cities
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#50 of 229 hotels in Dallas
Location
4.5
Cleanliness
4.4
Service
4.2
Value
4.0
Daily Mandatory Charge will be added to the room rate and includes: Texas Recovery Fee Hilton Dallas/Park Cities has consistently been the trusted hotel and event venue in the heart of the affluent Park Cities in North Dallas. Savvy travelers and local clientele experience the boutique-style and southern charm the award-winning hotel is known for. Guests can enjoy an upscale Presidential Suite, timeless guest rooms and suites with expansive spaces, an open-concept social environment in Grain restaurant and Woodbine Bar & Lounge, a cozy Private Dining Room, modern Fitness Center, dependable Wi-Fi, Digital Key, numerous in-room HDTV channels, and more. Our great location offers 175 Walkable Dining & Retailing. We're also surrounded by over 30 Churches of various faiths, countless corporate headquarters, and are near North Park Mall and other upscale shopping as well the SMU College Campus.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Paid internet
Rooftop pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun deck
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Desk
Fireplace
Interconnected rooms available
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, Spanish
Location
Full view
62Somewhat walkable
Grade: 62 out of 100
61Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
5954 Luther Lane, Dallas, TX 75225
Getting there
Rental CarsSee rental cars from $44/day
972Reviews5Q+A92Room tips
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Everything you’d expect from a Hilton. Great option close to SMU. Two negatives: mandatory valet parking and low water pressure in the shower. They used to have self parking in the garage, which was much faster and cheaper. The water pressure is a reason for me to look for an alternative hotel.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
I've stayed here many times over past 10 years and it is always so pleasant. The staff are friendly and go out of their way to help. The room service was not in full swing due to Covid but when I asked for milk late at night, they brought it to me. This Hilton is always outstanding.
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Date of stay: June 2021
Value
Location
Service
Room Tip: higher floors are more quiet than lower floors due to highway traffic.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Annelise Mata, Guest Services / Front Office at Hilton Dallas Park Cities
Responded Jun 28, 2021
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at Hilton Dallas/Park Cities and we hope you choose to create more memories here whenever your travels bring you back to Dallas.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They insist I download the GrubHub app so I did I placed my order it said 10 to 15 minutes which I really didn’t believe that to begin with anyway an hour later I finally called down and they said they didn’t receive my order even though I paid for the order. finally I go down to the restaurant and they tell me that they’re making it now andnot to worry about it.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel has very friendly staff and very clean updated rooms. I stayed on a high floor and had breakfast at the hotel the next morning. The hotel front desk even kept my luggage at checkout b/c my flight was later after check-out time. Valet parking only I believe. Will stay again.
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Me and my 2 children, who are both in wheelchairs and one is a double amputee. As per usuall, we were in Dallas for a hospital visit. The kids were very excited to go swimming in the roof top pool. However, hopes were dashed once again, because Hilton Hotels ADA Mandated Pool Lifts, more often than not, do not work. Devin, the front desk manager apologized the next morning and stated; "oh, it's still broke"? He then promised us a comped stay at their property and a one night Be Our Guest room at any Hilton Hotel. It'd been 2 weeks since our stay and it's been radio silence from Devin or the Hilton Dallas /City Place.
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Call to see if the lift works before you book a stay here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote1 Save
Helpful
I really liked the room, clean and spacious. Front desk was super courteous. I felt it was a great option for the money and it was convenient to airport. The location is convenient but feels private and quiet. I did have trouble with UBER finding it as it's kind of an off any major street but I really felt it was great for the money.
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Date of stay: June 2022Trip type: Traveled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
With our room block we had over 60 family members staying at this hotel. I am Hilton Honors Diamond. You might say I stay there from time to time. This hotel normally is a great place to stay, but it only takes one staff member to ruin an experience. this is the case. I have asked for the General Manager to call and discuss this situation...further reviews to come if they do not.
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Date of stay: May 2022
Value
Cleanliness
Service
Room Tip: Avoid the bar. Go to Sevy's a few blocks away. Much better service.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I checked in on the app. No housekeeping day 1. When we called the front desk they said the default is no housekeeping if you use the mobile checkin. The pool was tiny and on the top floors. Closest restrooms on the 2nd floor. Our reservation had breakfast included but the restaurant was closed Sunday morning. The room carpet was dusty. Upon checkout breakfast for 2 days was charged. I complained and a helpful associate there did comp one night of valet and cleared the breakfast charges. But will not stay here again.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stay here approx every other week. Great walkable & safe location. Bar is GREAT, food is acceptable for the convenience, but a bit boring. Mark is an excellent & friendly bartender, nice to feel welcomed by him. The rooms are in need of TLC- the bedside outlets won’t hold the plug (real inconvenience when trying to charge your phone overnight), lamps falling apart, wallcovering coming unglued in many of the rooms. THE WORST lighting in the bathroom. The back-lit mirror absolutely does not provide enough light. PLEASE offer lighted make-up mirrors, like so many other Hilton brands do. This place a gem in its prime, I do obviously still stay here, but for the money charged, I expect better up-keep.
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Date of stay: April 2022Trip type: Traveled on business
Room Tip: Valet parking is VERY slow and $$$
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The room was clean. The hall and elevators are clean. The bar/restaurant are responsive. The services at the room level are less and less. At check in we were asked about daily service, I said yes everyday. We received NO service any day. When I called on the second day, I was told that I had not requested it. Never received service on the 3rd day of our 4 night stay. (In the past we had gone with the as needed service and had great difficulty receiving service and since have not done that mistake again.). As a diamond member our expectations have not been met. So disappointed.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$233 - $327 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton dallas park cities hotel dallas, hilton hotel dallas, hilton park cities hotel dallas, dallas hilton
LOCATION
United StatesTexasDallas
NUMBER OF ROOMS
230
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Claim Your Listing Frequently Asked Questions about Hilton Dallas Park Cities
Which popular attractions are close to Hilton Dallas Park Cities?
Nearby attractions include Purple Glaze (0.3 miles) and Christ the King Catholic Church (0.4 miles).
What are some of the property amenities at Hilton Dallas Park Cities?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Dallas Park Cities?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Dallas Park Cities?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Dallas Park Cities?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Hilton Dallas Park Cities?
Conveniently located restaurants include Hopdoddy Burger Bar, Sevy's Grill, and R+D Kitchen.
Are there opportunities to exercise at Hilton Dallas Park Cities?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hilton Dallas Park Cities?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Dallas Park Cities offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Dallas Park Cities?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hilton Dallas Park Cities?
Many travelers enjoy visiting Dealey Plaza National Historic Landmark District (5.9 miles), Old Red Museum (5.9 miles), and Old City Park (6.4 miles).