I was awakened at around 2 am by a loud noise coming from the AC vent.In the am I told the desk about it.Later that night returning from a party we had attended, the AC sound was back to normal and I was able to have a normal nights sleep.I have had experience in the past at other hotels where... More 

Received poor service and was lied to about a fax being sent when it wasn't Poorrepresentative of Hilton honors The fax was very important. We were told it had been sent. We later found out it had not been. The hotel was overly cold. In the middle of the afternoon there was no Starbucks coffee.. It was just a poorly... More 

We use the Hilton Park Cities fairly regularly when we are in Dallas for football games. We've always been satisfied with the accommodations and the service. The valet parkers work hard to get your car quickly and always have a smile. The rooms are recently renovated and that makes a large difference.

Excellent staff. Clean and nice location. Hotel restaurant and bar were nice and security staff is more than friendly and helpful. Hotel was packed with guest for the college football game and no issues and still quiet with it being sold out. Would definitely return

Great hotel. Very convenient to shopping, restaurants, and entertainment. Staff is friendly and very accommodating. My family has used this hotel on visits to Dallas for a number of years and we plan to stay here on our next trip to Dallas.

This is one of my favorite hotels for the money and an excellent location in the Highland Park area just off the Toll Road. You can be anywhere in Dallas very quickly and it is so close to all of the wonderful food and shops that the Park Cities, Uptown etc. areas have to offer and not far from Love... More