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Hilton Dallas Park Cities

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4.0 of 5 stars 559 Reviews
#28 of 200 Hotels in Dallas
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5954 Luther Ln, Dallas, TX 75225-5907
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Hilton Dallas Park Cities
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559 Reviews from our TripAdvisor Community

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Showing 551: English reviews
Little Rock, Arkansas
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Room was old and tired”
3 of 5 stars Reviewed 2 days ago NEW

This hotel (excluding the lobby) is old and tired - in need of updating. This was our first stay at this Hilton property, and most likely out last. The bathroom was a mess. Ceiling needs to be painted - tub (yes, no stand alone shower) would not drain. Asked management to send someone to check...assuming they did, but still didn't... More 

Helpful?
Thank Luttrell
1 review
“Not worth it all”
1 of 5 stars Reviewed 4 days ago NEW via mobile

Not happy at all. The air conditioning in the room did not work well at all. It was cool but never reached the temp it was set to. The room had stains on he bathroom wall. There was trash around the bed skirt. The dust around the back of the furniture in the room was disgusting. To top it off,... More 

Helpful?
Thank Michael K
Jacksonville, Texas
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Great Customer Service!”
4 of 5 stars Reviewed 5 days ago NEW via mobile

Talk about Great customer service! This was a return visit for my husband and me, and we booked this hotel based purely on location. However, next time it will be because of the outstanding customer care. Jose kindly took care of an error I made when booking online, and Felicity helped me identify my Hilton Honors information upon check in.... More 

Helpful?
Thank Jana M
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Mothers Day Weekend”
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great staycation at a lovely, boutique hotel that was good location to downtown and has restaurants and shopping walkable at Preston Center. Heard they have new managers and team members that are really working to improve the hotel.

Helpful?
Thank Andrea T
Houston, Texas
Amex Traveler
Level Contributor
132 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Pros & Cons”
5 of 5 stars Reviewed 6 days ago NEW via mobile

Pros: - Walking distance to restaurants (chipotle, burger bar, etc) - Short drive to shopping - Conference Rooms - I hosted a training session in one of the conference rooms. There was an audio/visual specialist on site to assist. He helped me setup my laptop and brought in an extra speaker at the last minute upon request. Excellent! - Catering... More 

Helpful?
1 Thank aethomso
Cleveland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Just a meh Hilton ”
3 of 5 stars Reviewed 1 week ago via mobile

The hotel room itself was fine - clean and well maintained. The bathroom, however, needs to be updated - bathtub is slow to drain, caulking shows some mold, at some point a hole was cut into the ceiling and then put a board over it and painted it to match the ceiling, and the toilet sticks sometimes when you try... More 

Helpful?
Thank Candice M
Scottsdale, AZ
Level Contributor
358 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
“Oversold the Hotel on a Guaranteed Reservation”
1 of 5 stars Reviewed 1 week ago

We have stayed multiple times at this hotel. We love the location which is walkable to our business meetings. We made a reservation 48 hours before our arrival. At 10:30pm we arrived and was told by the valet to not unload the car and to talk to the manager. We were told that they did not have a room for... More 

Helpful?
Thank laplume9254
Russellville, Arkansas
Level Contributor
216 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Very nice Hilton, good service!”
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here on our latest trip to Dallas and enjoyed our stay. It's a very nice property and is well kept. The staff does a great job and is friendly and efficient. Our room was nice and clean...very comfortable. We'd definitely stay here again!

Helpful?
Thank Michael W
Philadelphia, Pennsylvania
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice Hotel in a Great Location”
5 of 5 stars Reviewed 1 week ago

I stayed at the Hilton Dallas Park Cities hotel for two nights in August, 2016. The lobby and bar area is very comfortable and the room was clean and had all the amenities you'd expect from a hotel of this quality. The front desk staff was very pleasant and helpful. Check in was fast and easy. Only complaint about the... More 

Helpful?
Thank MichaelDee58
New York
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Park Cities Hilton's speedy response to AC Noise”
5 of 5 stars Reviewed 2 weeks ago

I was awakened at around 2 am by a loud noise coming from the AC vent.In the am I told the desk about it.Later that night returning from a party we had attended, the AC sound was back to normal and I was able to have a normal nights sleep.I have had experience in the past at other hotels where... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank seniorflyer
Questions? Get answers from hotel staff and past guests. Ask a question

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    Questions? Get answers from hotel staff and past guests. Ask a question

    Amenities

    Highlights
    • Pool
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    About the property
    • Wheelchair access
    • Non-Smoking Hotel
    Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Room types
    • Non-Smoking Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    • Paid Wifi
    Services
    • Business Center with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Concierge
    • Banquet Room
    • Multilingual Staff
    Official Description (provided by the hotel)
    Hilton Dallas Park Cities is a Four-Diamond boutique hotel between Highland Park and Preston Hollow neighborhoods, north of downtown Dallas, and minutes from SMU, Love Field and DFW airports, and NorthPark Shopping Center. Hotel is within walking distance to Preston Center with over 180 retail, dining, and nightlife destinations. Hotel features 224 rooms and 46 executive rooms, roof-top heated pool, 2,000 sq ft fitness center, restaurant and bar, and 12,000 sq ft of meeting space. ... more   less 

    Additional Information about Hilton Dallas Park Cities

    Address: 5954 Luther Ln, Dallas, TX 75225-5907
    Location: United States > Texas > Dallas
    Price Range: $125 - $365 (Based on Average Rates for a Standard Room)
    Hotel Class:3.5 star — Hilton Dallas Park Cities 3.5*
    Number of rooms: 224
    Reservation Options:
    TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotwire, Hotels.com, Priceline, TripOnline SA, Orbitz, Travelocity, getaroom.com, Odigeo and Jetsetter so you can book your Hilton Dallas Park Cities reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Also Known As:
    Hilton Dallas Park Cities Hotel Dallas
    Hilton Hotel Dallas
    Hilton Park Cities Hotel Dallas
    Dallas Hilton
    Hotel Style:
    #18 Family Hotel in Dallas
    #27 Romantic Hotel in Dallas
    #36 Business Hotel in Dallas
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    Questions & Answers

    Here's what travelers have asked, with answers from Hilton Dallas Park Cities staff and other travelers.
    2 questions
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    See all questions (2)

    Questions? Get answers from Hilton Dallas Park Cities staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

    See which rooms travelers prefer

    “Upper floor rooms. Lots of construction going on around the Hotel, so ask about room away from that.”
    of 5 stars 340MichaelW, 1 week ago | Read review
    “Ask for what you want”
    of 5 stars S7876WJchrisp, Jun 16, 2016 | Read review
    “Rooms away from the elevator might be better.”
    of 5 stars RDNelson, May 25, 2016 | Read review
    “We stayed on the executive level and had access to the executive lounge. I would purchase the upgraded room package which includes breakfast”
    of 5 stars michael5757, May 17, 2016 | Read review
    “Bring cash for the tips :)”
    of 5 stars Juppee, Apr 29, 2016 | Read review
    5 of 5
    Questions? Get answers from hotel staff and past guests. Ask a question
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