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Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Dallas Park Cities
More questions?
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#51 of 230 hotels in Dallas
Location
Cleanliness
Service
Value
Travelers' Choice
Hilton Dallas/Park Cities has consistently been the trusted hotel and event venue in the heart of the affluent Park Cities in North Dallas. Savvy travelers and local clientele experience the boutique-style and southern charm the award-winning hotel is known for. Guests can enjoy an upscale Presidential Suite, timeless guest rooms and suites with expansive spaces, an open-concept social environment in Grain restaurant and Woodbine Bar & Lounge, a cozy Private Dining Room, modern Fitness Center, dependable Wi-Fi, Digital Key, numerous in-room HDTV channels, a heated rooftop pool, and more. Our great location offers 175 Walkable Dining & Retailing. We’re also surrounded by over 30 Churches of various faiths, countless corporate headquarters, and are near North Park Mall and other upscale shopping as well the SMU College Campus. Minutes from the Airport – The hotel is approximately 10 minutes from Dallas Love Field Airport and 30 minutes from Dallas/Fort Worth International Airport. During this unprecedented time, we wanted to ensure you that the health and wellbeing of our guests remains our top priority. We are partnering with Lysol and the Mayo Clinic to help guests enjoy a cleaner and safer stay with our new program, CleanStay with Lysol Protection, which includes enhanced cleaning of he top high touch areas of guest rooms and public areas and contactless check-in and room access with Digital Key on the Hilton Honors app.
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Room & Suite (127)127
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Paid internet
Rooftop pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun deck
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Desk
Fireplace
Interconnected rooms available
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, Spanish
Hotel links
Location
Full view
62Somewhat walkable
Grade: 62 out of 100
62Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
924Reviews5Q+A86Room tips
Reviews
Traveler rating
- 439
- 243
- 125
- 74
- 43
Time of year
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- English
Popular mentions
just wished i could experience their breakfast! The first time we stayed unfortunately their kitchen caught on fire and this second time really wanted to eat a good breakfast but due to circumstances i totally understand!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Hotel's Favorite
Stayed during the snow and cold temperatures of mid February 21. There were power and transportation issues that caused the staff to be short handed and many local restaurants to be shut down. Under those difficult circumstances, the Hilton staff was tremendous. They went above and beyond and were very accommodating. Thank you to the GM and the staff who stayed at the hotel and provided great service.
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Date of stay: February 2021Trip type: Traveled on business
1 Helpful vote
Helpful
Response from Annelise Mata, Guest Services / Front Office at Hilton Dallas Park Cities
Responded Feb 20, 2021
Thank you for the wonderful review. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. We look forward to seeing you the next time your travels bring you to Dallas.
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Extremely disappointed! Stayed here for a good night of sleep before a big competition. Received a room by the elevators that made noise all night long! Called the front desk and was told they could not move us. Dealt with the situation. Next morning, went for the breakfast that they told us about at check-in. Only to find absolutely no breakfast! So frustrating! Told the front desk and they didn’t seem to care.
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Date of stay: March 2021Trip type: Traveled with family
Helpful
During the crazy Texas winter storm/freeze in 2021 I was displaced from my home due to lack of running water. There were many Texans during this time who were displaced. The Hilton took us into their hotel like family. They didn’t take advantage of the high demand, but rather provided a safe refuge for us. The concierge even learned my name! It was a stressful week and I was thankful to have a warm place of shelter from the storm. Thank you, Hilton Dallas/Park Cities. You’re one of the good ones.
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Date of stay: February 2021Trip type: Traveled solo
Helpful
This hotel held our event for the 16th straight year ... and this was the most challenging year! Covid and snow made things almost impossible. The power was out for much of the city, including every other building on the block, and the Hilton had power and heat. The food vendors wouldn't deliver food, so General Manager Jeffrey used his minivan to go to Costco to buy food. One night we were not so happy about eating a ham sandwich for dinner, but every restaurant in the area was closed--so we were thankful that Jeffrey had provided food for us. And the next morning, our event had planned for a bacon and egg breakfast, and we had a wonderful hot breakfast, followed by a great and hot lunch. In the midst of amazing challenges, the hotel really came through. For the locals who lost power, they allowed people to stay with their dogs their rooms (we've never seen a dog in the hotel before). It really was a generous gift to the community to do that. I learned that 10 staff, including Jeffrey, had been sleeping at the hotel all week, just to keep things going. They had great spirits, tried to be as cheerful as possible, and encouraged us all. In the worst Texas storm in decades, Jeffrey and his staff made our event happen and served the local community. Amazing!!!…
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Date of stay: February 2021Trip type: Traveled on business
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Annelise Mata, Guest Services / Front Office at Hilton Dallas Park Cities
Responded Feb 20, 2021
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Hilton Dallas/Park Cities. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at Hilton Dallas/Park Cities and we hope you choose to create more memories here whenever your travels bring you back to Dallas.
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PRICE RANGE
$131 - $270 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton dallas park cities hotel dallas, hilton hotel dallas, hilton park cities hotel dallas, dallas hilton
LOCATION
United StatesTexasDallas
NUMBER OF ROOMS
230
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Claim Your Listing Frequently Asked Questions about Hilton Dallas Park Cities
Which popular attractions are close to Hilton Dallas Park Cities?
Nearby attractions include Purple Glaze (0.3 miles) and Christ the King Catholic Church (0.4 miles).
What are some of the property amenities at Hilton Dallas Park Cities?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Dallas Park Cities?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Dallas Park Cities?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Dallas Park Cities?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Hilton Dallas Park Cities?
Conveniently located restaurants include Hopdoddy Burger Bar, Sevy's Grill, and Hillstone.
Are there opportunities to exercise at Hilton Dallas Park Cities?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hilton Dallas Park Cities?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Dallas Park Cities offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Dallas Park Cities?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hilton Dallas Park Cities?
Many travelers enjoy visiting Dealey Plaza National Historic Landmark District (5.9 miles), Old Red Museum (5.9 miles), and Dallas Heritage Village at Old City Park (6.4 miles).