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Crossland Economy Studios - Dallas - North Addison - Tollway

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17425 Dallas Parkway, Dallas, TX 75287 (Formerly Homestead Studio Suites)
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Crossland Economy Studios - Dallas - North Addison - Tollway
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50 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Dallas, Texas
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

New Manager is presenting a harsh reality to patrons of Crossland studios. This new manager has several problems communicating with long standing business clients. This manager shows that she would like to isolate and pound business clients that have been loyal to this business. RENT was raised twice in last two months and sets a standard that she could care... More 

Helpful?
Thank mark h
Alyssa B, Public Relations Manager at Crossland Economy Studios - Dallas - North Addison - Tollway, responded to this review

Hi Mark, thanks for your notes about your stay. We will communicate with the manager of this property about your suggestions. Should you feel the need to discuss your stay with us further and haven't done so already, please don't hesitate to contact us. Thank you for choosing Crossland Studios. More 

2 reviews
1 of 5 stars Reviewed May 26, 2016

After walking into this room I wish I had not already paid for my stay. Parts of the walls were coming apart, I asked for a non-smoking room and the room smelled like it had not been cleaned in 20 years. There were cigarette burns all over the bathroom counter! The bedding was so bad that I had to make... More 

Helpful?
Thank Trina J
Denver, Colorado
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 13, 2016

Worst stay ever, Last month I had the most unfortunate stay of my life. Police ,drug addicts, vagrants were all around me. My room was flooded by the next door room and the GM never really went out of her way to help me with this issue. I stayed here for over a month for work assignment I the called... More 

Helpful?
Thank coleken1981
1 review
1 of 5 stars Reviewed May 4, 2016 via mobile

This place is horrible, it is filthy. The tile floors in the bathroom had ground in dirt. There was dirt in the cupboards. We were there 3 weeks before they even changed our bedding, there are as always an issue excuse why it didn't get done. When we would leave the he room to go out and we would check... More 

Helpful?
Thank Peachykeene31
Atlanta, Georgia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 2, 2016 via mobile

Mold, stains, trash, tick full of blood crawling on me in bed, dirty sheets....shouldn't there be at least health codes a dump like this must adhere to? I hope I don't get sick from all of the above plus being put in a smoking Room when I require non-smoking and mold mold mold. I will be calling my attorney if... More 

Helpful?
Thank longroadtraveler52
Long Beach, California, United States
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 30, 2016

Checked in. Got to room. Opened door. Closed door. Checked out. First red flag should have been an office that only had one working computer. Second red flag should have been a cat lounging in the window of a nearby room. We opened the door to our room and the bed was a mess. There were food wrappers/bags and beverage... More 

Helpful?
Thank Jeff_Fisher_CA
Gold Coast, Australia
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 11, 2016 via mobile

Turned up and we're given keys to a room that already had people in it. Not a good start We had booked non smoking and we're put in a smoking room. We booked a single room with a queen or king bed. Our smoky room had two double beds. Really bad experience. I'm hoping there are better places in Dallas... More 

Helpful?
Thank Josh B
Mexico City
Level Contributor
97 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 stars Reviewed December 8, 2015 via mobile

We had stayed here before under Homestead. Wow I cant believe how it has gone down. DIRTY. From food cartons on the parking to overflowing bins by the stairs did not prepare us for the dirty room . Trash on the floor , dirty bathroom and water running in the toilet. Changed room and not quite so dirty , sheets... More 

Helpful?
Thank vagabondMexicoCity
Manager_11525, General Manager at Crossland Economy Studios - Dallas - North Addison - Tollway, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The room conditions you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will work with our staff to ensure our hotel and rooms meet our company’s high standards. I really appreciate you bringing this to our... More 

Mount Ida, Arkansas
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed October 6, 2015 via mobile

This is a sad hotel and I'm so mad at Hotwire for saying this is 2 star. I think this is for people looking for work or a place to live. It is not a hotel. It's really worn out. The door barely opened. There are cigarette butts on the stairs, there are cigarette burns on the sink, it smells... More 

Helpful?
1 Thank terryguerra
Manager_11525, General Manager at Crossland Economy Studios - Dallas - North Addison - Tollway, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for the conditions you experienced. In response to your feedback, I will be reviewing our cleaning and room inspection procedures with our staff. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. If you would like... More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 1, 2015

Not as bad as some of the reviews make it sound, but definitely needs updating and a lot better cleaning. Holes in the walls, burn marks on the sink of a non smoking room. Could smell smoke from outside or room next door. Staff was ok, check in person really did not like her job, check out clerk much friendlier.... More 

Helpful?
Thank calitx
Manager_11525, General Manager at Crossland Economy Studios - Dallas - North Addison - Tollway, responded to this review

The staff and I read your comments about your stay with us. I am so disappointed that our rooms and service were below standard. Please accept my apology. Your comments were reviewed by the staff, and we will take action to make sure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

31 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Crossland Dallas- North Addison Tollway, we provide our guests with excellent long-term stay options. Because we're located close to several nearby businesses and the Dallas/Ft. Worth International Airport, we're your best local choice for business and extended-stay hotels in the area. We also offer pet-friendly* accommodations for those traveling with their beloved canine friends. *$15 pet deposit fee required. One pet per room. No pets over 35 lbs. permitted. ... more   less 

Additional Information about Crossland Economy Studios - Dallas - North Addison - Tollway

Address: 17425 Dallas Parkway, Dallas, TX 75287 (Formerly Homestead Studio Suites)
Location: United States > Texas > Dallas
Price Range: $53 - $62 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Economy Studios - Dallas - North Addison - Tollway 2*
Number of rooms: 121
Reservation Options:
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Also Known As:
Homestead North Tollway Addison Dallas Hotel Dallas
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