We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Dallas West

Show Prices
#84 of 200 Hotels in Dallas
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express Hotel & Suites Dallas West
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

101 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 98: English reviews
Reviewed September 18, 2016

Went to Dallas for a concert. Stayed here because it was fairly close to the fair park and easily accessible from I30. The hotel was clean and had a friendly staff. They are having a deal where you can have late check-out on the weekends and are serving breakfast until noon. That was nice since we came in late from...

 Report
Helpful?
Thank Jill S
Gerry T, General Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review

Hello Jill S, Thank you for your excellent 5 star review based on your recent experience at our property. I am glad that you were able to find a location that was fairly close to your desired destinations and that it was easily accessible from Interstate 30. I am pleased that you found our hotel to be clean and were...

Reviewed August 24, 2016 via mobile

Nothing crazy happened while I was here; quiet, friendly staff, quick check in and out process. The only thing was the breakfast; just a tad over cooked eggs. Clean rooms, wonderfully soft bed,I will definitely be staying again when I come back to visit Dallas.

 Report
Helpful?
Thank Marcel W
Gerry T, General Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review

Hello Marcel W, Thank you for taking the time to provide us with some feedback regarding your recent experience at our property. I'm glad that you were able to enjoy your stay at the property and that you would definitely be staying again when you come back to visit Dallas. I hope that we are able to redeem ourselves to...

San Antonio
Reviewed August 23, 2016

The Front Desk staff was friendly and helpful. The room was spacious, comfortable and very clean. It was nice and quiet here. Easy to get to with several restaurants very close if you need to get out. Breakfast was good.

 Report
Helpful?
Thank TravelingPat
Gerry T, General Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review

Hello TravelingPat, Thank you for your excellent 5 star review regarding your experience with us at our property. I am extremely pleased that the Front Desk staff was friendly, helpful and provided excellent customer service to you. Also that you were able to enjoy your spacious guest room that was very clean and comfortable that enabled you to be able...

Reviewed August 19, 2016 via mobile

The staff were very friendly and helpful. The rooms have plenty of room and very clean. A large variety of food for breakfast, plenty of room for breakfast I will definitely stay here again if I am in the area.

 Report
Helpful?
Thank stutz50
Gerry T, General Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review

Hello stutz50, Thank you for taking the time to provide us with some feedback regarding your recent stay with us. I am pleased that you were able to be provided with great customer service from our very friendly and helpful team members. I'm also glad that you were able to enjoy your clean, spacious, and comfortable guest room and complimentary...

Blanquefort, France
Reviewed August 19, 2016

I spent 3 night at Holiday Inn express during my last business travel in Dallas. Rooms are clean, with enought space, cofee machine, wireless network, office space allowing printing at the desk and honest breakfast. The neighborhood is full of restaurant and have a small Walmart on the popular way. The whole place seems secure. However you need a transportation...

 Report
Helpful?
Thank GARDET E
Gerry T, General Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review

Hello Gardet E, Thank you for taking the time to leave us with some feedback regarding your recent experience with us at our property. I am pleased that you were able to enjoy your guest room, allowing you to complete everything required for your business trip. We hope to see you again soon, during your next visit to the Dallas...

Fort Smith, Arkansas
Reviewed July 23, 2016 via mobile

My kids and I stayed here on a recent trip to Dallas. It was in a good, safe location! We were doing activities in Arlington and in downtown Dallas and this was the perfect place to stay in between those two places. I did not have to get on any tollroads to get to downtown Dallas or Arlington. All rooms...

 Report
Helpful?
Thank GreatFamilyTime5
Gerry T, General Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review

Hello GreatFamilyTime5, Thank you for taking the time to leave us with this excellent feedback regarding your recent experience at our property. I am extremely pleased that you chose our property as a place to stay during your visit to the Dallas and Arlington areas! I am also glad that you were able to relax in a clean, spacious room...

Round Rock, Texas
Reviewed July 8, 2016

The staff at this hotel are outstanding. I needed to cancel a reservation that I had made on line. I explained my issue and they immediately cancelled it for me. It is very apparent that customer service is alive and well at this Holiday Inn Express.

 Report
Helpful?
Thank C P
Gerry T, General Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review

Hello C P, Thank you for taking the time to leave us this excellent feedback regarding your most recent experience with our property. I am pleased that our Front Desk team was able to accommodate you whenever you had issues coming in for your reservation and needed it to be cancelled. We appreciate the kind words that you left for...

Norman, OKI
Reviewed June 30, 2016

The HEI is nice - seems like a recently built hotel. Room and bathroom are decent sized and modern. Wifi worked well. It is in a good location and is set back off the interstate so noise was not an issue. Breakfast is typical HEI fare - nothing special, but OK. I stayed there to attend a concert at the...

 Report
Helpful?
Thank bconwayOU
Gerry T, General Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review

Hello bconwayOU, Thank you for your excellent 5 star review based on your most recent experience with us here at our property. I am pleased that you were able to relax in our nice hotel with clean, comfortable, spacious, modern guest room. We are glad that you were able to enjoy the surrounding area as well, from the Verizon Theater,...

Kerala
Reviewed June 12, 2016 via mobile

I went to this place for a business visit. The hotel was nice and cozy and a lovely place. The rooms were cozy and in good condition. The breakfast was sumptuous and really nice. The service was great and they offer shuttle to most places around and you can just call them and the shuttle will come. Overall the stay...

 Report
Helpful?
Thank Ramachandran V
Lincoln, Nebraska
Reviewed June 3, 2016

Brought a group of high school students and staff from Nebraska to do college visits in the Dallas area. Found this hotel sort of at random, and am happy to say we did. Everything looks recently updated & renovated - new, high quality finishes and details. Property was well kept, and rooms were immaculate. Manager Gerry Tarlac was a consummate...

 Report
Helpful?
Thank jhall112016
Gerry T, General Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review

Hello jhall112016, Thank you for your excellent 5 star review that you left for myself and for our property during your visit to the Dallas. I am extremely pleased that you were able to enjoy our great hotel and also the service from myself and the rest of the staff that we provided to you and your entire group. We...

Questions? Get answers from hotel staff and past guests. Ask a question

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (11)
Viewed
Dining (1)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (6)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (69)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (23)
Viewed
Dining (13)
Viewed
Bathroom (6)
Viewed
Pool/Beach Area (2)
Viewed
Business Center/Function Rooms (4)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Dallas hotels
0.3 mi away
Comfort Suites West Dallas - Cockrell Hill
0.3 mi away
Hampton Inn & Suites Dallas/Cockrell Hill I-30
11.8 mi away
Holiday Inn Express & Suites Dallas Fair Park
Show Prices
Show Prices
Show Prices
6.8 mi away
Holiday Inn Express Hotel & Suites Dallas/Stemmons Fwy(I-35 E)
12.5 mi away
Holiday Inn Express Hotel & Suites Dallas (Galleria Area)
4.2 mi away
La Quinta Inn & Suites Dallas Love Field
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Dallas West

Address: 4321 Communications Dr, Dallas, TX 75211-1300
Location: United States > Texas > Dallas
Price Range: $99 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dallas West 2.5*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Travelocity, IHG and Odigeo so you can book your Holiday Inn Express Hotel & Suites Dallas West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Dallas West
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Dallas West staff and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Holiday Inn Express Hotel & Suites Dallas West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were on the fourth floor. It was very quiet up there.”
 of 5 bubbles TravelingPat, Aug 23, 2016 | Read review
“King suites are perfect for a couple, just the right size. They have a couch, microwave, and mini fridge.”
 of 5 bubbles jordynn2016, Mar 12, 2016 | Read review
“The standard king room I had on the third floor was perfect.”
 of 5 bubbles MarkH971, Dec 4, 2015 | Read review
“Ask a room on the top floor. I called ahead to make sure they would save one for me.”
 of 5 bubbles lar3313, Mar 18, 2015 | Read review
“rooms 402 and 406 great rooms away from elevator and other noises”
 of 5 bubbles 897margaretb, Jun 3, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay