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Holiday Inn Express Hotel & Suites Dallas West

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#84 of 198 Hotels in Dallas
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Dallas West
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109 Reviews from our TripAdvisor Community

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Showing 106: English reviews
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Dallas, Texas
Reviewed 2 days ago NEW

Stayed here while plumbing was being fixed at our house. We were very impressed! The rooms were nice, clean and very comfortable. The breakfast had great selection! The hotel staff was so incredibly friendly and helpful! Both Sonia Marine and Dane Swecker were so wonderful and dealt directly with our insurance company to take care of our hotel arrangements. We...

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Thank Wendy C
San Antonio, Texas
Reviewed 3 days ago NEW

Third stay for annual family events. The location is very convenient so we stay at this location primarily for this reason. The rooms have been clean with comfortable beds and linens. Everything to date has been in working order. Quick on and off the highway and ample parking in the Hotel parking lot. Staff are polite and courteous. I can't...

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Thank Cynthia J
Reviewed 1 week ago via mobile

The staff was friendly.....The room was clean and comfortable! Uber to downtown was affordable and it saved me a lot on parking. The breakfast had a lot of options and was good...the bagels could've been a little fresher, but it wasn't anything to complain about. The hotel is directly across the street from a Walmart and is surrounded by food...

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Thank Antoinette M
Reviewed 3 weeks ago via mobile

I met my mom and sister in Dallas for the weekend and we stayed 3 nights here. The rooms were huge and very clean and the beds were the most comfy that I've had in a hotel in a long time. We will definitely stay here again on our next visit to Dallas.

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Thank 00sandie
Gerry T, General Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review

Hello 00sandie, Thank you for taking the time to provide us with an excellent review regarding your recent stay with us at our property! I am pleased that during your three night stay at our property, you were able to relax and enjoy your huge and clean room with comfortable beds. We hope to see you again soon!! Thanks again,...

Brandon, South Dakota
Reviewed 3 weeks ago via mobile

Since we have stayed at Holiday Inn Express Hotels in the past we thought we would try this one. We were not disappointed. Our room was spacious and very clean. Walking distance to Chilis restaurant was a plus. Morning breakfast had many choices. I had the pancakes, eggs and a cinnamon roll. All were good. Staff was friendly and had...

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Helpful?
Thank Georgiecakes
Gerry T, General Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review

Hello Georgiecakes, Thank you for the excellent feedback that you left about our property during your recent experience at our hotel. I am extremely pleased that you continued to visit our Holiday Inn Express Hotels and that you were able to continue to enjoy the brand by having a great stay at our location. I'm glad that we were able...

Grand Rapids, Michigan
Reviewed 4 weeks ago via mobile

My husband I stayed here for three days and really had no issues. Rooms were clean and breakfast was good. Workout room was an added bonus with weights, mats, treadmills and exercise balls. Wish they would have had some water in there but it was well maintained. Only issue was people staying above us were noisy and we could hear...

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Helpful?
Thank smithjl37
Gerry T, General Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review

Hello smithjl37, Thank you for taking the time to provide us with some feedback regarding your recent stay at our property. I am pleased that you were able to stay with little to no issues. We are glad that your room was clean, the breakfast was good and that you were able to enjoy the fitness center. I apologize about...

Madison, Wisconsin
Reviewed January 8, 2017

New Year's Eve was a noisy night but other than that, the room was spacious, usual breakfast fair in a good-sized dining area, and friendly front desk. The best part we liked was the convenience to I-30 to go East downtown or West to AT&T Stadium. I love the option to forego daily maid service (go green) and receive loyalty...

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Thank Wis_Badger_Traveler
Gerry T, General Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review

Hello Wis_Badger_Traveler, Thank you for your excellent feedback that you provided regarding your recent stay with us. I apologize for the night of New Year's Eve, but everyone was celebrating the holiday and welcoming in 2017! I am pleased that you were able to stay at a property that was convenient to your travel locations and that you were able...

Chelmsford, United Kingdom
Reviewed December 29, 2016 via mobile

I've never write a bad review like this but here we go. Booked & paid 4 months before hand, requested late check-in. Arrived about 10pm and they'd given our room away! And not just us. The chap on reception said "this hasn't just happened to you, you're about the 10th tonight". We weren't given any alternative than taking a smaller...

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Thank Phil P
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review

Dear Phil P, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us...

Reviewed September 18, 2016

Went to Dallas for a concert. Stayed here because it was fairly close to the fair park and easily accessible from I30. The hotel was clean and had a friendly staff. They are having a deal where you can have late check-out on the weekends and are serving breakfast until noon. That was nice since we came in late from...

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Thank Jill S
Gerry T, General Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review

Hello Jill S, Thank you for your excellent 5 star review based on your recent experience at our property. I am glad that you were able to find a location that was fairly close to your desired destinations and that it was easily accessible from Interstate 30. I am pleased that you found our hotel to be clean and were...

Reviewed August 24, 2016 via mobile

Nothing crazy happened while I was here; quiet, friendly staff, quick check in and out process. The only thing was the breakfast; just a tad over cooked eggs. Clean rooms, wonderfully soft bed,I will definitely be staying again when I come back to visit Dallas.

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Thank Marcel W
Gerry T, General Manager at Holiday Inn Express Hotel & Suites Dallas West, responded to this review

Hello Marcel W, Thank you for taking the time to provide us with some feedback regarding your recent experience at our property. I'm glad that you were able to enjoy your stay at the property and that you would definitely be staying again when you come back to visit Dallas. I hope that we are able to redeem ourselves to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Holiday Inn Express Hotel & Suites Dallas West

Address: 4321 Communications Dr, Dallas, TX 75211-1300
Location: United States > Texas > Dallas
Price Range: $105 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dallas West 2.5*
Number of rooms: 89
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Also Known As:
Holiday Inn Express Hotel And Suites Dallas West
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Dallas West staff and other travelers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Dallas West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room was on 3rd floor and very accessible to stairs and elevator”
 of 5 bubbles WendyC663, 2 days ago | Read review
“Street noise was not an issue facing the front of the building so it's likely not ever a problem.”
 of 5 bubbles Wis_Badger_Traveler, Jan 8, 2017 | Read review
“We were on the fourth floor. It was very quiet up there.”
 of 5 bubbles TravelingPat, Aug 23, 2016 | Read review
“King suites are perfect for a couple, just the right size. They have a couch, microwave, and mini fridge.”
 of 5 bubbles jordynn2016, Mar 12, 2016 | Read review
“The standard king room I had on the third floor was perfect.”
 of 5 bubbles MarkH971, Dec 4, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question