Room was big, clean & we'll supply. Service was ok. Only thing that didn't like was that it has a open parking next to another hotel & business with no security. Located near all type of business, gas & fast food
Walking in, I found a spacious room for sure, and upon further investigation, it just got worst. Bathroom: Nice and clean, I appreciate that but, no trash receptacle, face tissue or floor mat for after bathing. There was a poorly executed paint job all over. Mini-Bar/Closet: The mini fridge didn't work (I figured out why later), the cabinet door was missing, the coffee maker was missing parts (and there was no coffee), there were two hangers in the closet area, this is a bad combo. Main Room: I booked a Jr Suite, expecting a couch, a chair, a bed, a tv, and a desk. I got a bed, a tv, and a desk. The room was very spacious so the furniture would have fit, but it was evident that wasn't the plan which made the only seating option, the bed but, again, not what I booked. I found the trash receptacle behind the TV and a bench to sit on but, it wasn't made for lounging more for changing. Upon waking up, I realized my phone had not been charging all night, and on further investigation, I found that the plugs on the right side of the room didn't work, nor did the lights or machines (fridge, coffee maker). The AC worked great, as it was scorching outside, and the bed was very comfortable. The absence of staff was apparent as there was one person at the front each time, and they were SLAMMED every time we came in and left, with tons of complaining guests with a lot of complaints. (Dirty Towels, No power, etc.). I have to say overall the experience was very poor and had another option I would have taken it.…
Recent remodel. Clean room with all new updates. Very sloppy workmanship. Shower surround gapping off the wall and the bathroom door would not close. Room was completely updated. Including a new bed.Be sure to ask for towels because they only give you one. Still good value. I would stay again
This hotel is one othe worst places I ever visited. The customer Service is bad. The staff, rude and repulsive. When we organized a party there last weekend, the AC was not working; the bathrooms had no tissue papers and consequently very dirty; and when we complained to the staff, they were rude and arrogant. We did not enjoy our stay there because the place was unbearably hot. Most people left earlier than they would have loved to because of the heat in the hall. I can’t recommend this hotel to anyone seeking a place to organize any event.
This is the worst hotel one can ever book for parties or rooms. The customer service is horrible! Manager Desiree and her staff are so arrogant and rude. The air condition in the hall does not work and when asked to fix it, they become defensive and rude. The toilets are horrible. No soap to wash hands after using the bathrooms. Please stay away from this place. It sucks!!!