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Holiday Inn Express Hotel & Suites Dallas-Medical Center

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Holiday Inn Express Hotel & Suites Dallas-Medical Center
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78 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Pittsburgh, Pennsylvania
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was a last minute booking due to an unforeseen event. It is centrally located to most of the Dallas region. There is a convenience store/Subway/taqueria next door, which is very helpful if you are on an extended stay. Breakfast bar included sausage gravy and biscuits, pancakes, bacon, and various breads, cereals, fruits and yogurt. The front desk staff... More 

Helpful?
Thank Sarge3618
Amjad A, General Manager at Holiday Inn Express Hotel & Suites Dallas-Medical Center, responded to this review

Dear Sarge3618, Thank you for the 5 stars review, we certainty appreciate it and we thank you for staying with us at the Holiday Inn Express & Suites Dallas Market Center, please come back and see us because we would love to serve you. Sincerely, Amjad Asaad General Manager More 

Stuttgart, Germany
2 reviews
4 of 5 stars Reviewed June 7, 2016

My 80-year-old mother had a doctor's appointment at UTSW on one day and a medical procedure the following day. We live about 60 miles away and did not want to make the trip each day, so we elected to spend the night in a hotel, choosing this one based on location and price. When we checked in, the clerk asked... More 

Helpful?
Thank Susan G
Amjad A, General Manager at Holiday Inn Express Hotel & Suites Dallas-Medical Center, responded to this review

Dear Susan G, Thank you for staying with us at the Holiday Inn Express Dallas Market Center, we do appreciate your business and we are so glad that you enjoyed your stay with us, We hope your mother is doing well and we want to assure you that we are here to serve you at anytime you needed us. Hope... More 

Ardmore, Oklahoma
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 22, 2016 via mobile

We stayed one night for a concert in Dallas. The location is great with easy access to downtown. The hotel is clean and the rooms well maintained. Only problem is the parking lot is small and spaces are limited. This wouldn't be a problem unless the hotel is sold out.

Helpful?
Thank Richardtrw
Amjad A, General Manager at Holiday Inn Express Hotel & Suites Dallas-Medical Center, responded to this review

Dear Richardtrw, Thank you for staying with us at the Holiday Inn Express Dallas Market Center, we enjoyed having you and we would love to see you soon. Sincerely, Amjad Asaad More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 24, 2016 via mobile

Me and my husband we're looking for a nice hotel to celebrate our 20th anniversary. I must say I chose a gem of a hotel. Staff where courteous and friendly, breakfast was good with a large variety of breakfast items to choose from (allows replenished promptly). The only reason I didn't give 5 stars, is because of the crack under... More 

Helpful?
Thank MzKryptonite
Amjad A, General Manager at Holiday Inn Express Hotel & Suites Dallas-Medical Center, responded to this review

Dear MzKryptonite, Thank you so much for staying with us at the Holiday Inn Express Dallas Market Center, we do appreciate your business and we thank you for taking the time to write us your comments. We are thrilled to hear about your great stay and we are looking to serve you in the near future. Sincerely, Amjad Asaad General... More 

Houston, Texas
1 review
1 of 5 stars Reviewed April 18, 2016

Hotel is dirty, carpets are dirty and floors are sticky. Room had a broken lamp and a broken phone. Pool is dirty. Breakfast???? There was not enough food and no one to refill coffee or food. This is not a Holiday Inn Express Hotel that I have experience in other places. But now I know never to stay at a... More 

Helpful?
Thank Lucky Z
Amjad A, General Manager at Holiday Inn Express Hotel & Suites Dallas-Medical Center, responded to this review

Dear Lucky Z, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Amjad Asaad General... More 

Gloster, Louisiana
1 review
4 of 5 stars Reviewed April 13, 2016

Front Desk, Extremely helpful during checkin. I had a credit card issue and MIKE dilgently work with me until the issue was resolved. Thanks soooo much MIKE. Breakfast was good too. A convient store is located

Helpful?
Thank lajaysmith455
Amjad A, General Manager at Holiday Inn Express Hotel & Suites Dallas-Medical Center, responded to this review

Dear lajaysmith455, Thank you for taking the time to write us your review, we do appreciate every guest comments and we learn from them every day. Glad to hear that Mike helped you with your credit card issue, we are working hard to meet and exceed our guest expectations. Hope to see you soon. Sincerely, Amjad Asaad General Manager More 

Kissimmee, Florida
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed January 27, 2016

We were here for the Market Show, so the hotel was quite busy. The front desk clerk was very friendly upon our arrival & whoever was working would greet us or say bye when we came or went. We got our room right away. The location of the hotel is very convenient for the shows at the World Trade Center,... More 

Helpful?
Thank DisneyGal2010
McLean, VA
Level Contributor
102 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 stars Reviewed January 6, 2016

Property itself is fine. Industrial area with a title loan company and a gas station on the other corners. But it seems to cater to guests who need easy access to the nearby hospitals and Love Field. The front desk clerk was indifferent. I asked if the airport shuttle could drop me off at a car dealership the next morning... More 

Helpful?
Thank McLean4
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas-Medical Center, responded to this review

Dear McLean4, Thank you for taking the time out of your day to write your review of our hotel. We are glad to know that you appreciated the overall condition of the hotel and our location. However, we’re sorry we fell below your expectations with regards to the service rendered by our front desk staff. We have taken note of... More 

London, United Kingdom
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

We had a fabulous stay in this hotel. Nice comfortable beds and very clean rooms and toilets. The staff was very friendly and very helpful. The breakfast is complementary with your stay, I have to say that was really good for a express breakfast, eggs, pancakes, yoghurt, fruit, juices, coffee, bread, etc.. Overall I would recommend this hotel. Also you... More 

Helpful?
Thank CarlitosDuke
Arlington, Texas
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 24, 2015

At arrival the front desk staff was not very friendly. I have stayed at this location twice now and the first time this same person was there and she was very friendly but not this time. Also having a room right near the elevator where you could hear it dinging all night was not very good.

Helpful?
Thank amytx84
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas-Medical Center, responded to this review

Dear amytx84, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high scores in sleep quality and rooms. However, we’re sorry we fell below your expectation regarding the front desk service which was unacceptable. We will address this concern. We take all reviews positive and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the New Holiday Inn Express Hotel & Suites Dallas Central-Market Center. We are excited to be your premier hotel while staying in the Market Center Area. Convenience and comfort are just a few of the benefits for Staying Smart at the Holiday Inn Express. Free hot breakfast to start your mornings off right as well as staying connected with our free wired and wireless hi-speed Internet are the essentials to a smart stay! Speaking of convenience, we are located right off one of Dallas major highways, I-35E and Inwood Road. You will find places you will want to visit just minutes away such as the Dallas Market Center, famous for buyers shopping in the furniture industry, as well as the American Airlines Center and West End Nightlife. Be sure to visit the Visit Dallas Website for inside information of places to visit and wonderful places to dine! Our business customers will enjoy the convenience of our hotel to places like UT Southwestern Medical Center, Parkland Hospital, ADP, Ernst & Young, Federal Express Training Center and Aetna. And what we mean by convenient, Aetna is located right next door! So travel smart, Stay Smart and enjoy the many benefits you know and love from your most global hotel brand, Holiday Inn Express Hotel & Suites- Dallas Central- Market Center. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Dallas-Medical Center

Address: 1521 Inwood Road, Dallas, TX 75247
Location: United States > Texas > Dallas
Price Range: $116 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dallas-Medical Center 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Dallas-Medical Center
Holiday Inn Express Hotel & Suites Dallas-Medical Dallas
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