I was in town for a conference at the Renaissance Dallas North. From the moment I entered the lobby, I was greeted by the most courteous receptionist ever, named Deshavoia Skinner. Very Professional !
Hotel staff was very nice. Parking was in abundance. Surprisingly quiet. Rooms could use some attention in the finer details mainly in the bathroom area. Beds were ok, not the worst I've slept on but definitely not the best. Over all it was a very nice stay.
Candiece Battle was an excellent Front desk host. From the check in process to our needs through the stay. She kind and knowledgeable. Thank you so much for the hospitality Candiece Battle. See you next time
Awesome service with Candiece Battle and Dashavoia Skinner as our receptionist. Friendly but very professional. Very patient and courteous. My group and family really valued their service. We were a very big group. They were very patient.
Clean and nice hotel. Elevators were very slow but I believe they were not all working. My late check out was not programmed as I was locked out but the front desk resolved this, but slow elevators made that a little more difficult. Overall fine stay
Great Sraff, Amazingly clean and new feeling rooms. Overall great location and 5 star hotel and service . Was last second trip made east reservation on line didn’t arrive until well after midnight staff made arrangements so that I had zero trouble once I did
Shay, Deshavoia, and Marquis at the front desk made us feel so welcome and were so sweet and went out of their way to make us comfortable and happy! We were a little worried because of other bad reviews as Marriott just bought this hotel and is now getting it up to Marriott standards, but we LOVED the place and it’s people! It was very clean!!! The hotel is beautiful and we used the pool! The room was clean and comfortable, and the hotel is in a great location with everything you might want around it and easy to get to! We will be back!
We really enjoyed our stay. The price was reasonable. The staff was very friendly & helpful. The room was very clean and spacious. The hotel has a nice bar and restaurant .... and the hotel was in a nice area.
Deshavoia is a Reception Ambassador and I never see her without a BIG TEXAS GRINN!!! This gir has the best friendly and beautiful smile! So Helpful and makes the time away from home warm and welcoming
My room was not cleaned because I didn’t overtly ask for that service. The problem was I wasn’t asked whether I wanted the cleaning service. I’m addition, there is no place for lunch on premises and no retail shop to get anything. You have to leave the property to get lunch and nothing is close to the hotel.
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