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Let me start by saying I am a top tier IHG member and frequently stay at IHG properties. The staff at this property could not have been nicer, yet the property was not in good shape. The carpet in the third floor hallway and my...More
My family spent 9 days at this hotel while visiting our son and wife in Dallas for the Christmas holiday. My 85 year old mother was with us and had a somewhat serious health episode while at the hotel. The staff could not have been...More
2 Thank Catherine M
Response from James N, Director of Sales at Holiday Inn Express & Suites Dallas Fair ParkResponded January 4, 2018
Hi! How is your mother doing? We all wish her the best and are sending our hopeful wishes for a healthy and happy 2018. We cannot tell you how happy we are to know that you were pleased and I am just so proud of...More
First off when entering the room there was a strong chemical smell like had been sprayed with like some sort of freshener. I feel like the person cleaning the room got to the bathroom and left as it was not cleaned. No hand towels washcloths,...More
My wife and I chose this property to stay while in Dallas to attend Lynyrd Skynyrd/Bad Company concert at the Starplex Pavilion. The property was nicely located near the Starplex, only 4.5 miles, and well away from the high traffic, busy downtown area. Self-parking made...More
Thank Jerry H
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Dallas Fair ParkResponded 3 weeks ago
I realize that you have many options when it comes to lodging, and I appreciate you choosing our property.
How thoughtful of you to make sure that your wife has a worry-free stay. Still, I am sorry that your overall experience turned out...More
The hotel is right off the freeway so had easy access to head to different parts of Dallas. The suite was spacious, clean, comfortable. There was room for a table, dresser, love seat, and had both a mini-fridge and microwave. There was also a small...More