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All reviews pancake machine mini fridge and microwave front desk the breakfast area hot tub short stay decent hotel the room was nice bed was comfortable nice property easy access hie walmart faucet pillows concert radius
We enjoyed a one-night stay at this new hotel. The front desk ladies were super friendly and helpful, the room was bright and clean, and the breakfast area was well laid out, spotless and well stocked.
Kudos to the entire staff for running a hotel...More
Rooms were nice for the rate. Breakfast was fresh. My plus was the Keurig machine and free K-cups. The rooms were spacious with a mini fridge and small kitchen sink. I wish they would provide free complimentary snacks upon check-in of 2 bottle water and...More
I have written two emails to management after trying to resolve things locally during the visit. NOBODY has responded.
Upon arrival there was quite a wait. Instead of the usual check in process, a paper form was pushed at us to fill out without an...More
Date of stay: September 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Dallas EastResponded October 21, 2018
Thank you for letting us know about your experience and choosing to stay with us.
First of all, I'm very sorry that you were not satisfied with the current state of our rooms. I also regret that the check-in process did not come...More
The hotel is ok, the front desk is very friendly and helpful. The place it self has very thin walls. Being that the hotel is near the freeway, traffic kept us up all night long. I would ask for a room in the back- not...More
Let me start by saying I am a top tier IHG member and frequently stay at IHG properties. The staff at this property could not have been nicer, yet the property was not in good shape. The carpet in the third floor hallway and my...More