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Full view
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Traveler (185)
Room & Suite (90)
Dining (52)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Dallas Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#44 of 228 hotels in Dallas
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Step into a completely transformed space at the Sheraton Dallas Hotel. Fresh out of a multi-million-dollar hotel-wide renovation, we welcome you with an elevated arrival experience in an exceptional Arts District location in the heart of downtown Dallas. Texas/ We are just blocks from the Convention Center. Make yourself comfortable in beautifully renovated rooms and suites with everything you need to relax and work smart - from spacious desks and high-speed Wi-Fi to our Sheraton Signature Sleep Experience. Refreshed dining options include Draft Sports Bar & Lounge, which offers 12 beers on tap and the day's big games. You can also enjoy breakfast, lunch or dinner at Open Palette, Illy coffee at Moka Pot, a cocktail at The Parlor or an on-the-go snack from our marketplace. Meetings and events are meaningful occasions in our versatile venue spaces, which have been totally transformed and include four magnificent ballrooms.
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Room & Suite (90)90
Full view
Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Valet parking
Paid private parking on-site
Paid wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Vending machine
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English
Location
Full view
98Great for walkers
Grade: 98 out of 100
84Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
Contact
400 North Olive Street, Dallas, TX 75201
Getting there
Rental CarsSee rental cars from $26/day
174Reviews2Q+A21Room tips
Reviews
Traveler rating
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Popular mentions
Overall good place to stay but the courtesy of the person behind the desk was not professional at all. We were told we could not have three keys (three adults staying in the room) We were told we could not have extra towels because they were launderig every towel in the hotel because of Covid (really?) We were told the valet charge was dialy when they just told the lady in front of us it was a one time charge. When we brought that to her attention her answer was "oh ya that's right". I just called this morning and asked about all of these and the answer was clearly we can have three keys, all the towels we want and yes it's a one time charge. Hmmmm???? To bad because it's a nice hotel but one person constantly lying to you during your stay makes you look for somewhere else to stay next time.…
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Date of stay: December 2020
Value
Rooms
Service
1 Helpful vote
Helpful
Came in last month for personal getaway and was very pleased with my experience. I was greeted by a lovely young lady Sonia (maybe Sona) and she ensured me that my stay would be safe and enjoyable. Check in was smooth and the front desk clerk (sorry I don’t remember her name) was nice too. I did not get a chance to experience breakfast or anything but I will be back soon!
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Date of stay: November 2020Trip type: Traveled solo
Helpful
Went for a convention in Dallas. This hotel is located in downtown, walkable distance to the convention centre. Rooms are big. Very comfortable also luxurious. It’s also quiet at night. Rooms are newly renovated. Service is good. I requested towel at 11pm, the towel was delivered straight to my room in less than 5 mins. Good stay!
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Date of stay: March 2020Trip type: Traveled on business
Helpful
Response from TeamMarriott, Manager at Sheraton Dallas Hotel
Responded Mar 30, 2020
Dear hiroc2018, Thank you for sharing the details of your conference visit and letting us know your experience at the Sheraton Dallas Hotel was a pleasant one. It's always a pleasure hearing that our thoughtful service, spacious rooms, and prime downtown location helped to make your stay memorable. Thank you again for your feedback, and we look forward to being your home every time you visit Dallas. Sincerely, Calvin Olson Director of Rooms
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I stayed for work and had a great time. The hotel is a 10 second walk from the Pearl Arts DART station, so, is you can, take it from the DFW airport. Breakfast buffet at Open Pallet is fantastic. Food at Draft is amazing... get the chicken quesadilla. Didn’t go to the other fancy one. Open Market has a great bakery selection. The gift shop is huge and reasonably priced. The 2nd floor executive lounge is really really nice. Nice food selection, Tazo teas, Pepsi products, water, yogurt and fruit all day until 11pm. I want to commend the staff of the 2nd floor lounge. I’ve spent two weeks in the hotel and every day I went to the lounge, they met me with a smile and remembered my name. Ms. Beverly, Ms. Carolyn, and Mr. Ron. Absolute gems. And Mr. Laurence at check-in. Brandon(?) from engineering was great when I had an AC issue. Highly recommend this hotel. View from 28th floor room. …
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Date of stay: March 2020Trip type: Traveled on business
Helpful
Response from TeamMarriott, Manager at Sheraton Dallas Hotel
Responded Mar 10, 2020
Dear HTJ312, Thank you for your fantastic review and for all the wonderful things that you had to say about the Sheraton Dallas Hotel. It is always a pleasure hearing that our thoughtful service, spacious rooms, and prime downtown location helped to make your stay memorable. We will definitely pass along your compliments to Beverly, Carolyn, Ron, Brandon, and Laurence. Moreover, we are happy you also loved your experience at our restaurants, Open Palette, Open Mkt. Grab 'n Go, and at our Executive Lounge. Thank you again for your recommendation, and we look forward to being your home every time you visit Dallas. Sincerely, Calvin Olson Director of Rooms
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Sheraton downtown Dallas Marcus Gilmore (gilroy?) in concierge with the great package in our hotel for her birthday! Pays to be marriott gold and have a suite! Baggage bellhops and concierge breakfast team was great!
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Date of stay: March 2020Trip type: Traveled as a couple
Helpful
Response from TeamMarriott, Manager at Sheraton Dallas Hotel
Responded Mar 8, 2020
Dear CJAB1976, As a member of Marriott Bonvoy, we appreciate your loyalty to our brands, and we are glad we could welcome you to the Sheraton Dallas Hotel. Thank you for the wonderful compliments on our concierge staff and our attention to detail. We appreciate your business and hope you will come back and stay with us again soon. Sincerely, Calvin Olson Director of Rooms
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PRICE RANGE
$186 - $377 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton dallas resort, adamsmark hotel, adam mark dallas, adam's mark dallas, dallas adam mark hotel, dallas sheraton
LOCATION
United StatesTexasDallasDowntown Dallas
NUMBER OF ROOMS
1840
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Claim Your Listing Frequently Asked Questions about Sheraton Dallas Hotel
Which popular attractions are close to Sheraton Dallas Hotel?
Nearby attractions include Majestic Theater (0.2 miles), Thanks-Giving Square (0.3 miles), and Cathedral Santuario de Guadalupe (0.3 miles).
What are some of the property amenities at Sheraton Dallas Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Dallas Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Dallas Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Dallas Hotel?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Sheraton Dallas Hotel?
Conveniently located restaurants include Wild Salsa, The Crafty Irishman, and Draft Media Sports Lounge.
Are there opportunities to exercise at Sheraton Dallas Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Is Sheraton Dallas Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Dallas.
Are any cleaning services offered at Sheraton Dallas Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Dallas Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Dallas Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.