We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The staff at Sheraton Dallas is Wonderfull! Arthur gave my family outstanding, professional service from the planning of our trip to the time of our stay. Arthur answered all of our questions and took the upmost care of us as if we were his family....More
Sheraton Dallas is a small city unto itself, with over 1,800 rooms. It took seemingly half an hour to walk around the renovation, to the front desk, check in, and ultimately find my way to the North tower. The guest room was quiet and just...More
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded yesterday
Thank you for evaluating your time at the Sheraton Dallas Hotel. It is a pleasure to know you had a great stay with us and liked our excellent facility and the prompt service provided by our amazing staff. On behalf of everyone here,...More
Like others who attended the same conference, I was also impacted by the supersized crowds who appeared to be everywhere all at once.
I suppose management and staff handled it the best they could given all of the construction taking place.
One of the things...More
Initially concerned by the renovation work but the friendly staff made up for it. However limited dinner options and the pop up bars were a rip off. The rooms are spacious and the bed so very comfortable. A great location for Downtown but there are...More
Thank Deirdre T
Response from TeamMarriott, General Manager at Sheraton Dallas HotelResponded yesterday
Dear Deirdre T,
Thank you for taking the time to leave a review. We appreciate your patience as we renovate our hotel so that we can provide an even better experience for our guests. We are happy to know our plush beds and professional service...More
We were part of a large conference and we did expect large crowds. What we did not expect is how congested everything was in the hotel. Elevators and escalators were bogged down with almost constant lines of people. The area was under construction so they...More
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded 3 days ago
Thank you for being our guest at the Sheraton Dallas Hotel. We are glad you liked your well-maintained room and were especially pleased with the great service provided by our associates. However, we're sorry for the inconvenience you experienced due to our ongoing...More