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Sheraton Dallas Hotel

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Traveler (637)
Room & Suite (343)
Dining (92)
Overview
  • Excellent43%
  • Very good29%
  • Average16%
  • Poor7%
  • Terrible5%
Travelers talk about
“north tower”(124 reviews)
“sports bar”(172 reviews)
“the club lounge”(111 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Reviews (3,031)
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2,949 results
Traveler rating
1,196
867
477
233
176
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Time of year
LanguageEnglish
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1,196
867
477
233
176
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All reviewsnorth towersports barthe club loungean executive suitelarge hotelconcierge deskguest servicesroom serviceconference centerarts districtbusiness tripdraftcarrieconventiondowntownmeetingspg
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1 - 5 of 2,949 reviews
Reviewed yesterday

The staff at Sheraton Dallas is Wonderfull! Arthur gave my family outstanding, professional service from the planning of our trip to the time of our stay. Arthur answered all of our questions and took the upmost care of us as if we were his family....More

Thank winekamartin
Reviewed yesterday

Sheraton Dallas is a small city unto itself, with over 1,800 rooms. It took seemingly half an hour to walk around the renovation, to the front desk, check in, and ultimately find my way to the North tower. The guest room was quiet and just...More

Thank andsank
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded yesterday

Dear andsank, Thank you for evaluating your time at the Sheraton Dallas Hotel. It is a pleasure to know you had a great stay with us and liked our excellent facility and the prompt service provided by our amazing staff. On behalf of everyone here,...More

Reviewed yesterday

Like others who attended the same conference, I was also impacted by the supersized crowds who appeared to be everywhere all at once. I suppose management and staff handled it the best they could given all of the construction taking place. One of the things...More

Thank Tupelo010835
Reviewed 2 days ago via mobile

Initially concerned by the renovation work but the friendly staff made up for it. However limited dinner options and the pop up bars were a rip off. The rooms are spacious and the bed so very comfortable. A great location for Downtown but there are...More

Thank Deirdre T
Response from TeamMarriott, General Manager at Sheraton Dallas HotelResponded yesterday

Dear Deirdre T, Thank you for taking the time to leave a review. We appreciate your patience as we renovate our hotel so that we can provide an even better experience for our guests. We are happy to know our plush beds and professional service...More

Reviewed 4 days ago via mobile

We were part of a large conference and we did expect large crowds. What we did not expect is how congested everything was in the hotel. Elevators and escalators were bogged down with almost constant lines of people. The area was under construction so they...More

Thank srmorgan516
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded 3 days ago

Dear srmorgan516, Thank you for being our guest at the Sheraton Dallas Hotel. We are glad you liked your well-maintained room and were especially pleased with the great service provided by our associates. However, we're sorry for the inconvenience you experienced due to our ongoing...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Pool
Hotel Amenities
Business Center with Internet Access
Room Service
Wheelchair access
Meeting Rooms
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Outdoor pool
Details
Price range
$155 - $274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Luxury Hotel in Dallas
#33 Business Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$155 - $274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Luxury Hotel in Dallas
#33 Business Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (637)
Room & Suite (343)
Dining (92)
Pool & Beach (42)
Amenities (109)
Business Center & Event Rooms (16)
Questions & Answers
Ask a question
Popsters
July 4, 2018|
AnswerShow all 4 answers
Response from Nancy D | Reviewed this property |
We actually drove to Dallas, but the DART (train) stops right near the hotel. We left the vehicle in the parking garage and used the train to get around.
1
Vote
Missyflowers13
July 27, 2017|
AnswerShow all 2 answers
Response from Travler2010 | Reviewed this property |
I've stayed at this hotel twice & it's not a heated pool. We were told it was but it's not. Only draw back of hotel for us since we were there when it was a cooler time of the year.
1
Vote
knor70
July 5, 2017|
AnswerShow all 3 answers
Response from Sheraton D | Property representative |
Yes, there is a CVS just 4 blocks away from the hotel off of Main Street. We also carry medicine in our gift shop too.
2
Votes
Room Tips
"Request a refrigerator"
Read review
"High floor, centre tower."
Read review
"Room was very quiet!!!"
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"Older hotel, but clean"
Read review
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