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    Sheraton Dallas Hotel

    3,006 reviews
    #48 of 213 Hotels in Dallas
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    400 North Olive Street, Dallas, TX 75201
    (214) 922-8000
    Hotel website
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    $243
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    Expedia.com$243
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    Priceline$243
    Orbitz.com$243
    Hotwire.com$243
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Sheraton.com
    $243
    Expedia.com
    $243
    Booking.com
    $243
    Hotels.com
    $243
    Priceline
    $243
    Orbitz.com
    $243
    Hotwire.com
    $243
    Travelocity
    $243
    TripAdvisor
    $243
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    All photos (965) 965
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    Certificate of Excellence
    Traveler (631)
    Room & Suite (341)
    Dining (91)
    Overview
    4.0
    3,006 reviews
    • Excellent43%
    • Very good29%
    • Average16%
    • Poor7%
    • Terrible5%
    Travelers talk about
    “north tower”(128 reviews)
    “sports bar”(175 reviews)
    “the club lounge”(120 reviews)
    Hotel website
    (214) 922-8000
    400 North Olive Street, Dallas, TX 75201 See on map
    AMENITIES
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    4 Star Hotel
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    Offers from Sheraton Dallas Hotel
    Special Offer: Save up to 20% in TX!
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    Offers from Sheraton Dallas Hotel
    Special Offer: Save up to 20% in TX!
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (3,006)
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    Show reviews that mention
    All reviewsnorth towersports barthe club loungean executive suiteguest serviceslarge hotelconcierge deskconference centerroom servicearts districtbusiness tripchecking indraftcarriedowntownconventionmeeting
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    1 - 5 of 2,925 reviews
    Reviewed yesterday
    I just love how the housekeeper did her job today.

    The housekeepers do a fantastic job everytime they come do their service. I'm very pleased and satisfied with them and also the front office representatives. They are so welcoming and professional. Now, i think they should have breakfast included or at least not charge so...More

    Thank Darlin D
    Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded yesterday

    Dear Darlin D, Thank you so much for this nice review. It was a pleasure to read about the excellent service you received from our staff. This is what we strive to do every day, so thanks for acknowledging their efforts. We will share your...More

    Hotel's Favorite
    Reviewed May 22, 2018
    Old hotel but still good one with great customer service!

    I had a little issue with my reservation so I was very frustrated when I arrived, however, Naomi at the front desk took great care of my family. She provided excellent customer service and made sure all my needs were met. She even called my...More

    2  Thank Brandi M
    Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded May 22, 2018

    Dear Brandi, Thank you for taking the time to share your honest feedback regarding your recent stay at the Sheraton Dallas Hotel. Your compliments were a pleasure to read, and we were delighted to learn that you were thoroughly spoiled by our associates. We will...More

    Reviewed 3 days ago
    Conference hotel

    The staff here was very helpful and very nice. All of our questions were answered and provided great directions to the events we wanted to attend. The rooms were nice and clean. Plenty of elevators to handle the convention crowd. We enjoyed our stay.More

    2  Thank Lostandhungry
    Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded 2 days ago

    Dear Lostandhungry, Thank you for your nice review of the Sheraton Dallas Hotel. We are pleased to know you had a wonderful stay with us while you were for a conference and loved our warm hospitality and excellent facility. We are committed to providing an...More

    Reviewed 3 days ago via mobile
    Good but could be better

    We stayed for a convention and check in was easy and staff was very friendly. The elevators had pretty long waits and the there were several areas that need some attention (wallpaper, paint etc). The room had a nice large window to view the city....More

    Thank jenniferhR7859QX
    Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded 2 days ago

    Dear jenniferhR7859QX, thank you for choosing us for your business travel needs and for the valuable feedback. We realize the importance of first impressions, and fresh, clean accommodations are absolutely necessary to set the tone for a great stay. We apologize for the unwelcome visitors...More

    Reviewed 4 days ago
    Amazing Service

    I booked a weekend for my mother. She was involved in a car accident on the way over. Traci the associate who greeted us was welcoming, accommodating and helpful throughout the entire process. She made the entire visit incredibly enjoyable.More

    1  Thank Quinton A
    Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded 3 days ago

    Dear Quinton A, Thank you for posting your review of the Sheraton Dallas Hotel. It is a pleasure to know your mother had a great time with us and loved the service received from our staff. All of our associates are dedicated to going the...More

    View more reviews
    123456…585
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    Top amenities
    Room Service
    Restaurant
    Fitness Center with Gym / Workout Room
    Bar/Lounge
    Free Internet
    Pool
    Hotel Amenities
    Business Center with Internet Access
    Room Service
    Wheelchair access
    Meeting Rooms
    Pets Allowed ( Dog / Pet Friendly )
    Dry Cleaning
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Self-Serve Laundry
    Conference Facilities
    Non-Smoking Hotel
    Breakfast Available
    Room amenities
    Air Conditioning
    Refrigerator in room
    Things to do
    Restaurant
    Fitness Center with Gym / Workout Room
    Bar/Lounge
    Pool
    Heated pool
    Outdoor pool
    Details
    Price range
    $155 - $291 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #26 Luxury Hotel in Dallas
    #33 Business Hotel in Dallas
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
    Details
    Price range
    $155 - $291 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #26 Luxury Hotel in Dallas
    #33 Business Hotel in Dallas
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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    All photos (965) 965
    Full view
    Traveler (631)
    Room & Suite (341)
    Dining (91)
    Pool & Beach (41)
    Amenities (109)
    Business Center & Event Rooms (16)
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    Questions & Answers
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    Popsters
    July 4, 2018|
    AnswerShow all 4 answers
    Response from Nancy D | Reviewed this property |
    We actually drove to Dallas, but the DART (train) stops right near the hotel. We left the vehicle in the parking garage and used the train to get around.
    1
    Vote
    Missyflowers13
    July 27, 2017|
    AnswerShow all 2 answers
    Response from Travler2010 | Reviewed this property |
    I've stayed at this hotel twice & it's not a heated pool. We were told it was but it's not. Only draw back of hotel for us since we were there when it was a cooler time of the year.
    1
    Vote
    knor70
    July 5, 2017|
    AnswerShow all 3 answers
    Response from Sheraton D | Property representative |
    Yes, there is a CVS just 4 blocks away from the hotel off of Main Street. We also carry medicine in our gift shop too.
    2
    Votes
    123456…10
    Room Tips
    "Older hotel, but clean"
    Read review
    "Do Not select Suites. Small restroom"
    Read review
    "Higher level rooms towards the downtown has nice view"
    Read review
    "Ask for room in north tower on upper floors"
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