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Sheraton Dallas Hotel

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Traveler (631)
Room & Suite (341)
Dining (91)
Overview
  • Excellent43%
  • Very good29%
  • Average16%
  • Poor7%
  • Terrible5%
Travelers talk about
“north tower”(128 reviews)
“sports bar”(175 reviews)
“the club lounge”(120 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Dallas Hotel
Special Offer: Save up to 20% in TX!
Hotel deals
Offers from Sheraton Dallas Hotel
Special Offer: Save up to 20% in TX!
Hotel deals
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Rooms
Jul 30Jul 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,006)
Filter reviews
2,925 results
Traveler rating
1,181
859
476
233
176
Traveler type
Time of year
LanguageEnglish
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1,181
859
476
233
176
Show reviews that mention
All reviewsnorth towersports barthe club loungean executive suiteguest serviceslarge hotelconcierge deskconference centerroom servicearts districtbusiness tripchecking indraftcarriedowntownconventionmeeting
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1 - 5 of 2,925 reviews
Reviewed yesterday

The housekeepers do a fantastic job everytime they come do their service. I'm very pleased and satisfied with them and also the front office representatives. They are so welcoming and professional. Now, i think they should have breakfast included or at least not charge so...More

Thank Darlin D
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded yesterday

Dear Darlin D, Thank you so much for this nice review. It was a pleasure to read about the excellent service you received from our staff. This is what we strive to do every day, so thanks for acknowledging their efforts. We will share your...More

Hotel's Favorite
Reviewed May 22, 2018

I had a little issue with my reservation so I was very frustrated when I arrived, however, Naomi at the front desk took great care of my family. She provided excellent customer service and made sure all my needs were met. She even called my...More

2  Thank Brandi M
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded May 22, 2018

Dear Brandi, Thank you for taking the time to share your honest feedback regarding your recent stay at the Sheraton Dallas Hotel. Your compliments were a pleasure to read, and we were delighted to learn that you were thoroughly spoiled by our associates. We will...More

Reviewed 3 days ago

The staff here was very helpful and very nice. All of our questions were answered and provided great directions to the events we wanted to attend. The rooms were nice and clean. Plenty of elevators to handle the convention crowd. We enjoyed our stay.More

2  Thank Lostandhungry
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded 2 days ago

Dear Lostandhungry, Thank you for your nice review of the Sheraton Dallas Hotel. We are pleased to know you had a wonderful stay with us while you were for a conference and loved our warm hospitality and excellent facility. We are committed to providing an...More

Reviewed 3 days ago via mobile

We stayed for a convention and check in was easy and staff was very friendly. The elevators had pretty long waits and the there were several areas that need some attention (wallpaper, paint etc). The room had a nice large window to view the city....More

Thank jenniferhR7859QX
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded 2 days ago

Dear jenniferhR7859QX, thank you for choosing us for your business travel needs and for the valuable feedback. We realize the importance of first impressions, and fresh, clean accommodations are absolutely necessary to set the tone for a great stay. We apologize for the unwelcome visitors...More

Reviewed 4 days ago

I booked a weekend for my mother. She was involved in a car accident on the way over. Traci the associate who greeted us was welcoming, accommodating and helpful throughout the entire process. She made the entire visit incredibly enjoyable.More

1  Thank Quinton A
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded 3 days ago

Dear Quinton A, Thank you for posting your review of the Sheraton Dallas Hotel. It is a pleasure to know your mother had a great time with us and loved the service received from our staff. All of our associates are dedicated to going the...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Pool
Hotel Amenities
Business Center with Internet Access
Room Service
Wheelchair access
Meeting Rooms
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Outdoor pool
Details
Price range
$155 - $291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Luxury Hotel in Dallas
#33 Business Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$155 - $291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Luxury Hotel in Dallas
#33 Business Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (631)
Room & Suite (341)
Dining (91)
Pool & Beach (41)
Amenities (109)
Business Center & Event Rooms (16)
Questions & Answers
Ask a question
Popsters
July 4, 2018|
AnswerShow all 4 answers
Response from Nancy D | Reviewed this property |
We actually drove to Dallas, but the DART (train) stops right near the hotel. We left the vehicle in the parking garage and used the train to get around.
1
Vote
Missyflowers13
July 27, 2017|
AnswerShow all 2 answers
Response from Travler2010 | Reviewed this property |
I've stayed at this hotel twice & it's not a heated pool. We were told it was but it's not. Only draw back of hotel for us since we were there when it was a cooler time of the year.
1
Vote
knor70
July 5, 2017|
AnswerShow all 3 answers
Response from Sheraton D | Property representative |
Yes, there is a CVS just 4 blocks away from the hotel off of Main Street. We also carry medicine in our gift shop too.
2
Votes
Room Tips
"Older hotel, but clean"
Read review
"Do Not select Suites. Small restroom"
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"Higher level rooms towards the downtown has nice view"
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"Ask for room in north tower on upper floors"
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