The Joule
Traveler (631)
Panorama at The Joule, Dallas
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The Joule, Dallas
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About

4.5
#15 of 214 hotels in Dallas
Location
4.6
Cleanliness
4.8
Service
4.6
Value
4.3
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
A revitalized, Neo-gothic landmark in the heart of downtown Dallas, The Joule is a cultural hub, dining and retail destination, and neighborhood gathering place-all wrapped in a luxury boutique hotel. In a thriving urban setting, The Joule is an oasis for design lovers, art admirers, and appreciators of the uncommon.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Center with Internet Access
Paid private parking on-site
Wifi
Rooftop pool
Outdoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Poolside bar
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Iron
Laptop safe
On-demand movies
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Boutique
Art Deco Style
Languages Spoken
English, Spanish
Hotel links
Special Price:TripAdvisor Exclusive Offer - 15% off Room Rate

Location

1530 Main St, Dallas, TX 75201-4804
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
Dallas/Fort Worth International Airport
Love Field
4.5
4.5 of 5 bubbles1,550 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Joule hotel garners acclaim for its prime location and exceptional cleanliness, with guests often noting the sparkling tidy rooms and efficient housekeeping. While the service receives commendations for being friendly and professional, there are some mixed feelings regarding responsiveness. The hotel's modern amenities and stylish atmosphere are well-received, though some guests perceive the decor as slightly dark. Despite the high regard for the hotel's dining options and thoughtful touches like the house car, some guests question the value, citing service inconsistencies and unexpected charges.
Location
Central
Atmosphere
Stylish
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Outstanding

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Detailed Reviews
Robert S wrote a review Jan 2020
Columbus, New Jersey43 contributions15 helpful votes
4.0 of 5 bubbles
I recently stayed at The Joule for work and had a corner room on the 14th floor. First, the positive . . . as everyone reports, the staff were extremely nice, respectful and you got the impression that they were truly interested in your stay. The room was nice overall, the king bed was very comfortable and supporting. Everything was clean, no obvious wear/stains. There was a nice smart pad at bedside and the widescreen TV was a nice touch. By the sink was a lighted makeup mirror and the sink was a stainless raised bowl supported by a glass countertop. Overall, the room reminded me of an upgraded New York City studio. In general, the lobby was nice and the card key access elevators made a nice impression.

As my title alludes to, the difference between good and great are the little things. Time for the cons . . . the first may be ok for some, but the layout screamed out "we made it work" to me. Entering the room, there was a small hallway leading to a desk in the corner, almost like it was put there just to take up the space. Personally, I don't like sitting with my back to the door. Following the hallway to the left, you came to a bifurcated bathroom area, enclosed commode, closet pole and room safe to your left and stall shower/sink/makeup mirror to your right. No real shelfing for towels, so they are just placed around out in the open. In that hallway is the room thermostat, sort of explaining why temperature was difficult to maintain in the main area with the bed and why it was set to 67 when I arrived. The commode was in a nice little enclosed area but having the toilet tissue holders behind my left shoulder was really annoying. As to the stall shower, a nice setup of waterfall head and a handheld, but the pumps for body wash/shampoo/conditioner dispensed a minute amount per pump, requiring multiple pumps (think like 10) for you to get enough product. Plus, there was no washer in the handle of the handheld, so it leaked incessantly. Add to it that the glass door stayed about 3/4 inch open and would not close, it became the tiny annoyance trifecta. Going into the main area, they finally hit the sweet spot as to accomodations and functionality, my only peeve being that all outlets near the bed are taken up by the alarm clock and smart pad, making you charge your cell and laptop across the room. All of these little "nits" added up to keep this in the very good but not great category. Would I stay again? Probably, but not assured.
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Date of stay: January 2020
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled on business
Room Tip: I liked the corner deluxe room . . . higher keeps the street noise down.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SarahMayAtTheJoule, Guest Relations Manager at The Joule
Responded Feb 7, 2020
Robert, Thank you so much for taking the time to leave this detailed and insightful review of The Joule. I am proud that our team was able to make your stay comfortable and offer the luxury service that we pride ourselves on. I am so glad that our service was outstanding for you during your stay. It is honest feedback that helps us grow. I appreciate your comments on our layout and room design and will forward this message to the appropriate parties to share your feedback. I appreciate both your pros and cons and sharing them here honestly. As I said, it is through comments like these, that we can continue to become a better establishment and serve our guests even better. Thank you and we hope to see you again, Sarah May Guest Relations
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SMD wrote a review Feb 2021
Baton Rouge, Louisiana7 contributions7 helpful votes
5.0 of 5 bubbles
We came in to see our son in Dallas and wanted to experience a different hotel. We are so glad we picked the Joule! From the time we were dropped off at the hotel to our check-out; EVERYONE was super nice and professional! Your staff was some of the best we’ve encountered in a long time. We splurged for a deluxe suite and it was worth it. Huge bedroom, living area, and bathroom. The bathroom had a huge soaking tub big enough for two and a great separate rain shower. The separate living area was large enough to enjoy a glass of wine with friends. We ate at CBD after not eating all day after a flight, and the same great service we received in the hotel was experienced in the restaurant. We love art and they have some great art in the hotel and you can walk across the street to experience the “eye’. This hotel’s downtown location is great because you are not far from what the downtown city offers. We wanted to experience the spa, but didn’t have time. Our room was very clean and that’s coming from a very picky couple. We wished we could have used that amazing pool, but I think it was closed for the season. You can’t go wrong staying at this amazing hotel with such a rockstar staff. Great vibes, great art, great location, great historical bldg., and an amazing staff. We will be back....
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Date of stay: February 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Montenegro, Guest Services / Front Office at The Joule
Responded Feb 17, 2021
Well, we are even happier that you choose to stay with us at the Joule and experience the hotel and service. Talk about those Deluxe Suites huh, those are one of my favorite accommodations (you have good taste)! It looks like you really got to treat yourself and experience the Joule properly. Thank you for taking the time to share your feedback. Hope to welcome you back soon!
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Andrew B wrote a review Jan 2020
Shreveport, Louisiana20 contributions9 helpful votes
5.0 of 5 bubbles
I love the Joule, and have stayed here in excess of ten times. The rooms are on the smallish side, but are very comfortable and have a nice modern feel. The speakeasy bar in the basement is outstanding, the staff is super nice, and the spa is great. I'm a huge fan of a eucalyptus steam room and sauna, and typically would spend a good bit of time using the spa facilities while my wife is out shopping or going to galleries. Just arrived for another weekend visit, and found out that the day pass is no longer available and spa is completely booked all weekend for services. Seems strange to cut off the day pass, since in the many hours that I've spent in the men's side over the last several years, I've shared the steam room or sauna with another person for less than 15 minutes in total. I've basically always had the place to myself. The staff told me that it was more of a problem in the women's side. I'm bummed. I wish they would have just increased the cost of the day pass to cut down on the traffic vs. eliminating it altogether. To be honest, there are other great hotels within a couple minutes walking distance of the Joule that have larger, nicer rooms for less than half the price. My main reason for staying here was that the spa day pass was only available to hotel guests. It was worth it to pay more for the room to have that benefit. Unless it changes, it'll probably be my last visit as a hotel guest. That being said, it's still a great hotel, with great amenities, and does not disappoint.
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Date of stay: January 2020
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SarahMayAtTheJoule, Guest Relations Manager at The Joule
Responded Feb 7, 2020
Thank you for leaving this detailed and honest review of The Joule. I am so glad your overall experience with the Joule staff, amenities, and outlets has been overall outstanding. I am proud that we've been able to be you and your wife's Downtown oasis on your trips, and that you've chosen to continue being our guest. I am sorry to hear that the new spa policies have possibly dissuaded your decision to return. I would love to discuss this issue more with you if you would be open to it, in hopes of winning back your patronage. If you'd please email me at smay@thejouledallas.com, I'd love to set up a time to discuss your experience with the Spa Manager. Hope to hear from you soon, Sarah May Guest Relations
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Ericka S. wrote a review May 2022
Dallas, Texas6 contributions4 helpful votes
4.0 of 5 bubbles
Enjoyed my mother/daughter time at the Joule this past weekend with one exception. Thus this is why I can only give 4 stars and not 5. Mainly, with a hotel this size and pool this small there should be a rule, like other resorts we've been to that you cannot put suntan lotion or a towel down on a chair and leave for 2 hours! We checked in to the Joule to have a pool day and nice dinner. Both of which did not happen. For the 3 hours me and my daughter where at pool there were 5 lounge chairs (NOT CABANAS) being saved with no one there to sit in them and so we had no place to lounge. We hung out in the pool or on a towel on the side of the pool for the 3 hours. Finally, one person showed up after 2 hours to claim one chair while the other 4 sat empty while a lady would not give them up for me and my daughter for 3 hours! Other nice hotels have a rule that if a chair is empty for an hour the staff pick up the towel and open it up for guests that are present! It's too small of a pool to allow people to hold chairs for hours while the people go eat or shop or whatever. Also, we had reservations at Sessetta the Italian restaurant for that evening but received a text that the pasta machine was down and had limited dishes so we cancelled and went elsewhere. That is not something the hotel could have foreseen so I didn't take a star off for this. After the pool experience, which is why I do staycations, we probably won't be returning.
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Date of stay: May 2022
3.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie R wrote a review Sep 2020
4 contributions
5.0 of 5 bubbles
Enjoyed a getaway weekend at The Joule in Dallas Jan-2020. Stayed in a Premier Double room on the corner, with two double beds, a seating area & big screen tv, an expansive desk for working, and a fabulous bath. If you like modern / contemporary design, you will adore the room as much as I did! My only complaint was the double beds. I am a tiny woman, but I felt the beds were just too small. Double queens would have been preferable. Opt for the king unless you absolutely have to have two.

The staff was professional & efficient, but not very warm. First floor restaurant is good, not exceptional. Bar in the basement is sexy, nice vibe & great lighting, but again the staff was just meh.

The real jewel here is the Spa. The Spa at the Joule hotel is fabulous! It will keep me coming back. Book your services, but arrive two hours prior to your appointment time. You can enjoy the heated & jetted pool with integrated aluminum lounges, the eucalyptus sauna, and much more. After your massage, go soak again. They also have a well appointed locker room with hair dryers, showers, cozy robes & slippers.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Montenegro, Guest Services / Front Office at The Joule
Responded Nov 8, 2020
Thank you for sharing this feedback. We are delighted that you enjoyed the Premier Double accommodation and our Spa. Life is too short not to pamper yourself and we are glad you chose to do that hear at the Joule! Hope to see you again soon!
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Scott N wrote a review Oct 2021
Santa Ana, California1 contribution
5.0 of 5 bubbles
The entire staff was first rate. Best housekeeping ever. Front desk, valet, doormen and women were all helpful and friendly. I left one note asking for additional hand towels and for the rest of my stay housekeeping brought extra hand towels and this was on top of the already great job they were doing to keep the room clean and orderly. One night we inadvertently left some money in our car. The next morning when we picked up our car, there the money was on the center console. My mother used a wheelchair and walker during our stay and the valet employees were great helping me get these items in and out of the SUV.
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Date of stay: October 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Ask for a room with a view of the famous Dallas Eye.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Montenegro, Guest Services / Front Office at The Joule
Responded Nov 25, 2021
We are thrilled to hear our Team was able to go above and beyond throughout your experience! We thank you for taking the time to share this wonderful experience with the world! Please come back and visit soon for another wonderful stay! Cheers, Richard Montenegro Guest Services Manager
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tkaelin wrote a review Mar 2020
Frederick, Maryland29 contributions5 helpful votes
4.0 of 5 bubbles
The Joule is the perfect name for this boutique hotel. It is outstanding. It is also hard to find. Look for the valet parking cones next to the sign for the Americano Restaurant. The hotel has valet parking. The European style rooms, complete with frosted glass bathroom doors had everything needed for a good nights sleep, including an ipad! Turn down service was provided with high quality chocolates left on the pillow. The incredible artwork in the lobby was delicious frosting on an already rich cake. The fitness room had the latest equipment, including a top of the line Stairmaster. The only downside was that the rooftop infinity pool was closed for repairs. But it was too cold to swim anyway. There is an excellent coffee shop that opens at 6:30 right in the building, as well as two restaurants.
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Date of stay: March 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Seventh floor and above for best views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SarahMayAtTheJoule, Guest Relations Manager at The Joule
Responded Mar 9, 2020
Thank you so much for taking the time to leave this lovely and informative review of The Joule! I am so glad you enjoyed your stay with us and got to enjoy many of our amenities and visit our restaurants! I so appreciate you sharing your experience with future guests and the public here on TripAdvisor. Thank you again and we hope to see you back very soon! Warmly, Sarah May Guest Relations
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Kim Y wrote a review Nov 2020
1 contribution
5.0 of 5 bubbles
My husband and I visit The Joule 1-2 times a year and always enjoy it, but this time especially the staff went above and beyond to make sure we had the best stay. I realized when we checked in I had made a mistake in booking the room we wanted, and they switched me to my preferred room at no charge for the upgrade. Again, this was completely my own mistake! They continued to check in with us during the weekend, making sure we had a ride in the courtesy car and making sure our room cleaning was scheduled for when we would be out. (They are cleaning the room on request due to Covid). We ordered room service from CBD Provisions one night, and it was the best room service meal I have ever had. It was great - not just for room service - but by any standard. We really appreciated the extra touches, especially in a year when travel is so much more stressful.
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Date of stay: November 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Montenegro, Guest Services / Front Office at The Joule
Responded Jan 23, 2021
Thank you for your continued loyalty to the Joule! We are pleased to know that we hit our mark once again! It seems you were able to utilize our services to the fullest! Life is about pampering yourselves (at times we forget this). We appreciate you choosing to do so at the Joule. See you soon! Cheers!
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Paige W wrote a review Feb 2021
Dallas, Texas1 contribution
5.0 of 5 bubbles
We checked into the Joule on Monday, February 15th and extended our stay until this Saturday February 20th due to the horrific ice storm that hit Dallas. The staff here has been amazing! My husband and I are here with our 4.5 month old puppy and the King bed room is quite large. The furnishings and bath area are fantastic! Just to name a few who have gone above and beyond during our stay are Richard the manager of guest services, Ali, Matt, H, (apologies as I don’t remember all of the names), the entire front desk staff, Matt’s in room dining staff, the coffee shop folks, the valet, the list goes on! The amenities at the hotel are wonderful and the furnishings/artwork throughout are unique and eye catching. We thought the rates were very reasonable for such an amazing hotel and convenient location with everything walkable. We highly recommend The Joule which we consider a jewel in Dallas!
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Date of stay: February 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Montenegro, Guest Services / Front Office at The Joule
Responded Mar 4, 2021
I really have to say, this review truly warmed my heart. Though your stay transpired due to the snow storm and quite frankly, it was a different experience. It's amazing to know we were able to pull through as a Team and make the best of the situation for you all! Thank you so much for sharing this great review with the world! Hope to welcome you all back in the future.
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Wanderer340748 wrote a review Aug 2020
Los Angeles, California17 contributions12 helpful votes
4.0 of 5 bubbles
Wow, other hotels should take a page from this hospitality book. Amazing staff! From check in to the pool ladies, in room dining attendants, to Hervis driving us to get curbside grub to go in the hotel car. They really care you have a great experience. Loved how dog friendly they are too! Had a slight issue with noise level in low level room and immediately was called and transferred AND checked up on to make sure we were comfortable. Some five-star establishments we have visited wouldn’t have gone as far. What would put this place over the top would be to acknowledge special occasions. We were there to celebrate anniversary, so a card or something to that manner would have been nice. It’s the small things. But that is very minor detail in comparison to the great customer service you receive! Reserve your stay today!
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Montenegro, Guest Services / Front Office at The Joule
Responded Nov 8, 2020
Thank you for sharing your feedback and for the kind words. On behalf of the Team, I would like to wish you a very Happy Anniversary. I do apologize if it was missed during your stay. For any future visits, when coming to celebrate these special milestones, please speak with our wonderful Concierge Team. They are always eager to tailor these special stays for our guests. Happy to hear that Helvius our Front Office Manager, our pool staff and entire Team were able to provide that first class Joule service for you! Hope to see you soon!
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Darla J asked a question Sep 2017
Dallas, United States131 contributions22 helpful votes
Is the pool open year round and heated?
Answer from CanyonFairways
Las Vegas67 contributions50 helpful votes
Pool is open year round and heated. It's small, roof top.
Answer from CanyonFairways
Las Vegas67 contributions50 helpful votes
No, included no extra charge. Enjoy.
Lily M asked a question Jul 2017
1 contribution
Fitness center pictures?
Answer from chongo49
Connecticut107 contributions61 helpful votes
If you go to their web site & look under Spa, the Vital, you will see the beautiful pool and cycle center. Rest assured everything about the Joule is beautifully done. I'm sure if you contact them directly they will be happy to give you more info.
Lily M asked a question Jul 2017
1 contribution
Fitness center pictures?
Answer from Nathalie J
Miami, United States21 contributions3 helpful votes
I know they have one but I didn't get a chance to visit it. Sorry
Meghan D wrote a tip May 23
Kaiserslautern, Germany2 contributions
5.0 of 5 bubbles
"Come to this hotel knowing you will be taken care of. Customer service to its finest while feeling comfortable, welcomed and appreciated."
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xalx wrote a tip May 23
Brisbane, Australia120 contributions74 helpful votes
2.0 of 5 bubbles
"If staying in low periods, book late as rooms get cheaper on the day. "
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Christopher M wrote a tip May 7
1 contribution
5.0 of 5 bubbles
"Looking for a great getaway, choose joule hotel "
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Owl Farm wrote a tip Apr 2024
Los Angeles, California18 contributions
5.0 of 5 bubbles
"The concierge is worth talking to - they know where to go!"
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Jonathan T wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"I know it is for the ambiance but the lighting in the room is dark and the air never got within 4 degrees of the thermostat. "
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Not the right property for you?
There are more places to choose from in the Dallas area.
PRICE RANGE
$327 - $465 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the joule, dallas hotel dallas, the joule hotel dallas
LOCATION
United StatesTexasDallasDowntown Dallas
NUMBER OF ROOMS
160
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE JOULE - Updated 2024

Frequently Asked Questions about The Joule
Which popular attractions are close to The Joule?
Nearby attractions include Tree Sculptures (0.2 miles), Dallas Arts District (0.6 miles), and Giant Eyeball (0.05 miles).
What are some of the property amenities at The Joule?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Joule?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Joule?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Joule?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Joule?
Conveniently located restaurants include The Woolworth, Chop House Burger, and CBD Provisions.
Are there opportunities to exercise at The Joule?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is The Joule located near the city center?
Yes, it is 0.2 miles away from the center of Dallas.
Are any cleaning services offered at The Joule?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Joule?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Joule offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
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