Everything from check in to check out was perfect! The room was clean, bed was comfortable, the bathroom amenities were wonderful, and the set up of the room was very interesting. My husband, especially liked the bathroom door that swung open and had many amenities to choose from in the door. The lobby was very comfortable, the artwork was beautiful and very interesting, the coffee was great from both the coffee shop and CBD provisions. We had breakfast and CBD provisions the last day and it was amazing! We all had different things and everything was wonderful. I would highly recommend this hotel, and we will definitely be back to stay at some point!
My recent stay at the Joule met every need I had while in Dallas. I would be remiss if I didn’t particularly mention the valets, especially Bryce, who assisted me to appointments in the city. It was exceptionally easy and stress free for me. Thank you all for your care and attention.
Brian who worked at the reception was very helpful. He went extra miles to arrange our room to be in the same building and next door to our daughter’s. He is friendly, patient and accommodating. He made sure that our stay started well. And he took time to explain the hotel facilities to us.
Our concierge Toriun was Outstanding to say the least. He assisted my wife and I with touring the whole property and also had some great recommendations for places to eat. Definitely will be a returning guest!
One of the most fantastic hotel we have ever visited. Beautiful accommodations and incredible staff. We were traveling with our dog and they were very accommodating. From valet guys, bell boy, lobby staff, concierge, in room dining and restaurant staff they were all friendly and very professionals. I would definitely recommend this hotel 200 %
We had an amazing time at the Joule Hotel, the room amenities, fitness center, and the staff were all spectular. You never waited for anything, the staff anticipated all your needs prior to you asking. Two people stood above the rest, and they both were from Brasil and that was Antonio Araújo and Rafaella Spitz. They went above and beyond to meet our every need and they were accommodating the entire stay. They both are fluent in Português, Spanish, and English, which made out stay there even more enjoyable given my wife is from Salvador, Bahia Brasil and Português is her first language. Amazing hotel, would recommend the stay 1,000,000 times if I could. Matthew and Noemia Jackson
The staff and service is incredible . They make sure you are taken care of. The Terrace Suite with a balcony is absolutely amazing. Great location, walking distance to museums. Awesome stay, can't wait to visit again.
We brought in the New Year while also celebrating our anniversary! After a slight hiccup with our original room we were upgraded to the PH!! Impeccable accommodations and service all around. Ella and Holli are ROCKSTARS!!! Our stay was truly one for the books!
I had an amazing time here at The Joule. The staff are all so friendly and the rooms are so comfortable and nice. The location of this hotel was amazing, I definitely recommend the Joule. They have great restaurants and a great cafe downstairs too.
The staff at this hotel are operating at an elevated level. I travel frequently for work and I commented this to my business colleague over breakfast. Thank you for making the effort of traveling during the holidays for work a more relaxing one. There are too many call outs to mention, but the door personnel, front desk, in room dining, and SECURITY (thank you for bringing me my box I left in the meeting space), were all engaging, helpful and wonderful! Five stars for service.