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Candlewood Suites Dallas-By the Galleria

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Candlewood Suites Dallas-By the Galleria
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67 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Melbourne, Australia
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 30, 2016

Stayed 9 nights, didn't know what to expect - as this was our first time at the chain. The location is excellent with close by freeways to everywhere in Dallas - downtown about 15 minutes with light traffic. The Staff is more than helpful, and took care of an a/c problem quickly. The room we have is the upgraded one,... More 

Helpful?
Thank USAFoodsGuy
Claremore, Oklahoma
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 30, 2016 via mobile

My daughter and I stayed a few nights with my sister here so I could watch her son a few days during her job training . I was very surprised at the quality of this location when I arrived. As someone who has stayed in quite a few hotels over the last year; this particular one stands out. This hotel... More 

Helpful?
Thank D8400JAheatherh
San Diego, California
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 7, 2016 via mobile

Just stayed 2 nights at Candlewood Suits for a weekend getaway. Everything about this hotel was great. Kris at the front desk was very friendly and helpful as soon as we arrived. He went out of his way to make us feel welcome. Check in was easy and parking no problem at any time. Our room had everything we needed... More 

Helpful?
Thank shazk71
Dondi S, General Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Hello shazk71, Thank you for taking the time to tell us about your stay. I am glad to hear that your stay has been pleasant and the staff has been so helpful! We strive to provide our guests a comfy and inviting space to make you feel at home. We appreciate your recommendation and look forward to welcoming you again... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 24, 2016

The Candlewood in Dallas TX by the Galleria is so nice. The rooms are nice, the corporate rate is cheap and they have the best staff. I stay all over the country and this is the only place i have found that has an honor system for snacks and food plus the laundry is free, yes i said free. The... More 

Helpful?
Thank John E
Dondi S, General Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Hello John E, Thank you for telling us about your stay. I am happy to hear you were very pleased with our accommodations and amenities. We take pride in making sure our hotel is in the best shape for our guests and we strive to provide the best service possible. We hope to welcome you again soon! Warm regards, More 

Alexandria, VA
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 14, 2016

I was in town for Wrestlemania and this hotel was a last minute switch. The check in process was easy since I had already prepaid for my stay. The suite was excellent; spacious bathroom and living/dining area along with a kitchnette. Everything was provided for but we didn't use the kitchenette that often except to make coffee. The hotel has... More 

Helpful?
Thank cindel25
Dondi S, General Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Hello cindel25, Thank you for taking time to review the hotel and its amenities. We value any and all feedback. We hope to see again on a future visit. Sincerely, More 

Sydney, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2016

We arrived in to Dallas after long flight from Sydney. We were a bit skeptical initially that we had booked Candlewood over extended stay places ( we had never stayed before) and had 15 nights to bunk down family of 4. The experience was as rated. Tony goes above and beyond and is very personable that's reason I moved it... More 

Helpful?
Thank keepwalking w
Dondi S, General Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Hello keepwalking w, Thank you for telling us about your stay! I am happy to hear you had a wonderful experience and our staff made you feel at home. We are very proud of our staff and their commitment to our guests. Thanks again for staying with us! Warmest regards, More 

Barcelona, Spain
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 25, 2016 via mobile

Booked in advance for 12 nights at a great price. On arrival we were greeted by Tony - very nice & helpful man, he got us checked in easily, quickly & gave us all the information we needed (which is also in your room). We had a room on the 3rd floor - very spacious, clean & inviting. Decor was... More 

Helpful?
Thank Hannah W
Dondi S, General Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Hello Hannah W, Thank you for taking the time to tell us about your stay. I am happy to hear you were very pleased with your accommodations and amenities offered by the hotel. We strive to provide our guests a comfy and inviting space to make you feel at home. We appreciate your recommendation and look forward to welcoming you... More 

Macomb
Level Contributor
7 reviews
Reviewed March 14, 2016

I had signed up to stay in the hotel for 32 days though after 13 nights I decided that I had enough of the smell of stale cigarettes in the hallway. I had emailed a staff member of the hotel expressing my concerns and it appears they knew about the issue on the 3rd floor, and said they sprayed freshener... More 

Helpful?
Thank stbeck75
IHGService, Guest Relations Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Dear stbeck75, Thank you for taking the time to leave us with your feedback and for your loyalty as our IHG Reward Club member. I deeply apologize if the unusual smell and the noise levels may have caused you any inconvenience. Rest assured that it is in our continued efforts to maintain and improve our amenities and services in order... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 27, 2016 via mobile

Went to Dallas for shopping. We only went to Candlewood because our usual (and much more expensive) hotel could not accomodate us for the entire time of our trip. Hotel was 1/2 mile from the Galleria, making it a great location. Some people walk to Galleria from Candlewood, but we didn't. (It was raining, and besides, who wants to lug... More 

Helpful?
Thank Anthony T
Dondi S, General Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Hello Anthony T, Thank you for your kind words and your feedback. We know that you have many choices and are thrilled that you chose to try us out. I am happy to hear you enjoyed your stay with us as we are fortunate to be in a great location close to many restaurants and shopping. It sounds like your... More 

Waco, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 16, 2016

I use my reward point for this stay for the first time and it was so bad. At check in the front desk agent Tony was really was no-responsive to me being a IHG member. After being in to room for a few minute i need to charge my that is when i come to realize the first outlet did... More 

Helpful?
1 Thank Robert S
IHGService, Guest Relations Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Dear Robert S, Thank you so much for your patronage as an IHG Rewards Club member and for sharing your experience with our hotel. I would like to apologize for the disappointment you had with the lack of outlets in your room and the service provided by the staff during your stay. I would like to follow up on this... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
We completed our $1.8 Million Dollar Renovation in 2013! Check in and Check us out! At the Candlewood Suites Dallas by the Galleria, we put the amenities where they really count: in your room. Big, built for comfort or extended stay, it is the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator with ice maker. Rates include complimentary High Speed Wireless Internet, Local Phone Calls and FREE Guest Laundry Facility. Relax in the overstuffed recliner while you enjoy a complimentary movie from our lending library on your DVD player. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. This setting is the perfect choice for business or leisure travelers. Pets allowed with a non refundable fee. $15.00 for the 1st night, $10.00 each additional night, not to exceed $150.00. One pet allowed per suite, must weigh less than 50 lbs. Pet agreement must be signed at check in. ... more   less 

Additional Information about Candlewood Suites Dallas-By the Galleria

Address: 13939 Noel Road, Dallas, TX 75240
Location: United States > Texas > Dallas
Price Range: $89 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Dallas-By the Galleria 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Candlewood Suites - Dallas By The Galleria Hotel Dallas
Candlewood Dallas
Dallas Candlewood Suites
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Questions & Answers

Here's what travelers have asked, with answers from Candlewood Suites Dallas-By the Galleria staff and other travelers.
2 questions
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Questions? Get answers from Candlewood Suites Dallas-By the Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“if your not traveling alone get the better room - 2 t.v's so no fighting with your partner!!”
 of 5 bubbles USAFoodsGuy, Sep 30, 2016 | Read review
“Smoking is available on 3rd floor which is awesome”
 of 5 bubbles johneX5637OI, May 24, 2016 | Read review
“Do not stay here”
 of 5 bubbles robertsG9023SY, Feb 16, 2016 | Read review
“bring a mattress pad”
 of 5 bubbles 137samt, Dec 15, 2015 | Read review
“Property grounds and building are poorly maintained.”
 of 5 bubbles 957benb, Aug 24, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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