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Holiday Inn Express Hotel & Suites Dallas Park Central Northeast

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Holiday Inn Express Hotel & Suites Dallas Park Central Northeast
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84 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Pampa, Texas
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed two nights. No problems. Front desk woman, Jennifer, was efficient and friendly. Room was clean & had separate bedroom with front living room area. Two televisions - one in bedroom & one in living room. Very comfortable bed. Great shower head. Soft, absorbent towels. Colors of carpet were a little ugly to me - orange & gray. Breakfast was... More 

Helpful?
Thank francesamay2016
Barrie, Canada
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 12, 2016

Average older Holiday Inn Express. Place could use a face lift, rooms are tired and outdated but they are clean. Staff are Excellent, friendly and very helpful, this makes a difference! A/C and heat in the rooms is an old style central system which works poorly to keep all the rooms the same temperature (in a suite) but it does... More 

Helpful?
Thank s d
austin
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 28, 2016

Booked a king suite, problems with room, construction going on with ice maker on the same floor. Noise was terrible, I complained to the sales manager and had to demand a new room. Construction was occurring after six in the evening. New room was air conditioning was loud mattress was bad. I only book this hotel due to its location... More 

Helpful?
Thank steve555Austin
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

Dear steve555Austin, Thank you for staying with us during your most recent business travel, and for taking the time to send us your feedback. We're sorry to see the ongoing renovation, noise disturbance, and AC issues prevented you from having a relaxing stay. Please be assured that all feedback will be acted upon as we rely on you, our guest,... More 

MN
Level Contributor
4 reviews
4 of 5 stars Reviewed June 3, 2016

Stayed here from 29 April to 3 May, 2016. This was our fourth stay in the last year to visit with our son and his family who live within walking distance. The staff has always been extremely helpful and we have come to expect to see the same personnel for each stay. Over the last year the Hotel has had... More 

Helpful?
Thank Can'tW8
Gonzales, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 22, 2016 via mobile

I chose this hotel due to the brand and location. The lobby has a very pleasant appearance with upgrades. My room was is desperate need of an upgrade. The ac unit was falling apart, cigarette burn stains on the furniture, mold in the bathroom, and particles on the carpet. 1 towel provided??? The room did not feel clean.

Helpful?
Thank Polly C
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

Dear Polly C, Thank you so much for staying with us and for choosing our hotel and for appreciating our lobby. However, I would like to apologize for any inconvenience the room conditions may have caused you. Rest assured that your comments about the cleanliness of the room has been documented and will be forwarded to the hotel. Once again,... More 

Columbia, Missouri
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 11, 2016

The rooms were exceptionally quiet. They were clean & tidy. The two negatives - the shower curtain did not prevent water from pooling on the bathroom floor during showering and parking is limited. The good far outweigh the negative and it was a restful nights sleep.

Helpful?
Thank HouseOfMouseVisitor
1 review
5 of 5 stars Reviewed April 22, 2016 via mobile

The hotel manager Mike lyse llidia is awsome he picked me up in the hotel shuttle at another hotel I paid with points he took care of me along with Sheila I had an issue with my phone in the room he came up personally and fixed the rooms are nice great dining in the same parking lot staff seem... More 

Helpful?
Thank Robert T
Gatwick
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed March 31, 2016

This quaint little hotel had everything from comfortable clean rooms, to a complimentary breakfast to a small but nice swimming pool and a hot tub, The customer service was excellent and everything was done with a genuine interest into my enquires and I was made to feel special and wanted at the hotel. The breakfast was very tasty and had... More 

Helpful?
Thank John T
Gretna, Louisiana
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed February 13, 2016 via mobile

Got a clean room for an amazing deal we were backpacking cause of a canceled flight, so when we found this place we were very happy and satisfied. Clean and comfy room, good size too seemed a bit bigger than normal rooms. Very friendly staff breakfast was good nothing to complain about. Hot tub was open when it was cold... More 

Helpful?
Thank Xxaaronxx
Mike L, General Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

It was our pleasure to take care of you two during your trying travel times! I'm glad we were able to accomodate, even if the Awards night wasn't available to redeem your points toward on the night in question. We look forward to seeing you the next time you are passing through, and I hope you made it to Louisiana... More 

Dallas, Texas
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed January 16, 2016

The total experience was very refreshing. The facility and amenities were very satisfactory. The staff did a marvelous job of correcting an error in a reservation that was made by an outside source. I am very pleased to give a very high rating.

Helpful?
Thank Bob H
Mike L, General Manager at Holiday Inn Express Hotel & Suites Dallas Park Central Northeast, responded to this review

Dear Bob H., We were happy to assist in correcting the mistake in booking. I apologize again for the deceitful tactics employed by some web sites. It can be very deceiving even to a trained eye! I am glad that your stay lived up to expectations and we look forward to being of service again the next time you are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the new Holiday Inn Express Hotel & Suites Dallas Park Central Northeast. Our hotel is easily accessible to Dallas major highways including I-635 and I-75 and both DFW International Airport and Dallas Love Field. For shopping, the Galleria in Dallas is one of many nearby. We are also centrally located to other Dallas attractions, such as Reunion Arena, Fair Park, Dallas Convention Center, American Airlines Center, Texas Stadium and the West End. Here on business? We are located in the Park Central business district with local companies including Texas Instruments, Raytheon, Nortel and Global Knowledge. Nearby suburbs include Richardson, Garland, and Addison. Our hotel offers the comfort and value that both business travelers and families are looking for. Our suites are equipped with executive work desks, two-line phones, and free high speed internet access. To start the day right, our guests will enjoy a complimentary Express Start breakfast bar served every morning. For dining, you can select from a variety of restaurants that stretch out on restaurant row in front of our hotel. We also have a 24 hour fitness room available on site. Our meeting space is ideal for corporate meetings, trainings, and seminars up to 60 people. Catering options are also available. So the next time that you are visiting Dallas, be sure to let us be your home away from home! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Dallas Park Central Northeast

Address: 9089 Vantage Point Dr, Dallas, TX 75243-3581 (Formerly Hawthorn Suites)
Location: United States > Texas > Dallas
Price Range: $112 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dallas Park Central Northeast 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Dallas Park Central Northeast
Holiday Inn Dallas
Dallas Holiday Inn
Hotel Style:
#63 Business Hotel in Dallas
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