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MCM Elegante Hotel and Suites

Traveler (61)
Room & Suite (32)
Dining (5)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
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Rooms
Jan 27Jan 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (341)
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Traveler rating
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1 - 5 of 333 reviews
Reviewed 2 weeks ago via mobile

Lobby had construction going on so no place to sit. Desk clerk was friendly. Room was nice, clean but when took a shower, there was not much hot water. Did not call front desk as I thought it was only temporary. Next morning got up...More

Date of stay: December 2018
Thank Rudy L
Response from Norma V, General Manager at MCM Elegante Hotel and SuitesResponded 2 weeks ago

Thank you for staying with us and for your feedback. I sincerely apologize for the issue you encountered with the hot water. Could you please send me your contact information as I would like to speak with you in person to again apologize and make...More

Reviewed August 21, 2018

The choice to pick this hotel was made by friends after we were strained at DFW airport for over 12 hours. The picture of the front lobby is deceiving, the hotel is old and outdated. However the staff is nice and they provide full breakfast...More

Date of stay: August 2018
Thank Cecmatos
Response from Norma V, General Manager at MCM Elegante Hotel and SuitesResponded August 23, 2018

Thank you for staying with us and for your feedback. We have made some improvements in the hotel décor such as the lobby area and are constantly making improvements. Hope you will visit us again.

Reviewed August 19, 2018 via mobile

The hotel overall was Clean but there are absolutely No bells and whistles here...It’s an hotel with older decor throughout except updated pieces of furniture in the main lobby area, it’s about 15 mins from downtown, Easy check in, the location is ok .they did...More

Date of stay: August 2018
Thank BoardingPass539926
Response from Norma V, General Manager at MCM Elegante Hotel and SuitesResponded August 21, 2018

Thank you for staying with us and for your feedback. We are constantly working to improve our hotel décor and updates. We hope to have the opportunity to have you back with us in the near future.

Reviewed July 31, 2018 via mobile

Nice hotel! and staff friendly, rooms were clean and bed was comfortable, hotel was crowded but worked hard to serve everyone quickly Enjoyed the stay, breakfast buffet was really good , staff worked vigorously to keep food available due to the large crowd

Date of stay: July 2018
Thank Wendy W
Response from Norma V, General Manager at MCM Elegante Hotel and SuitesResponded August 1, 2018

Thank you for staying with us and for your feedback. We are pleased that you enjoyed your stay with us and hope to have you back with us soon!

Reviewed July 23, 2018 via mobile

The hotel is older, but was very clean and the staff was very friendly. Problem: A/C was very poor and it never actually got cold in my room. We ended up sleeping on top of the blankets the entire time. People from other rooms had...More

Date of stay: July 2018
Thank sarahkaywhitlock
Response from Norma V, General Manager at MCM Elegante Hotel and SuitesResponded July 25, 2018

Thank you for staying with us and for your feedback. We apologize for the challenge you encountered with the A/C and we will work hard to get the issue fixed. We do hope you will give us another opportunity to host you in the near...More

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About
Description
The MCM Elegante Hotel and Suites is located just minutes from downtown Dallas, DFW and Love Field Airports, over 30 restaurants, entertainment attractions and sports venues. You’ll find all the More accommodations you would expect from a premiere hotel, including spacious rooms with the most comfortable beds on the planet and luxurious synthetic down bedding. Choose one of our luxury tower rooms or a poolside cabana suite. The MCM Elegante is the only hotel offering free transportation from both airports, as well as to area attractions. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Air Conditioning
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
198
Price range
$121 - $171 (Based on Average Rates for a Standard Room)
Also Known As
Mcm Elegante Hotel Dallas
,
Mcm Elegante Dallas
Location
United States > Texas > Dallas
Hotel class
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
198
Price range
$121 - $171 (Based on Average Rates for a Standard Room)
Also Known As
Mcm Elegante Hotel Dallas
,
Mcm Elegante Dallas
Location
United States > Texas > Dallas
Photos
Traveler (61)
Room & Suite (32)
Dining (5)
Business Center & Event Rooms (10)
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Questions & Answers
Ask a question
BlakeGHX
January 10, 2019|
Answer
Response from Norma V | Property representative |
There is no charge for support animals as long as you have your paperwork stating such. Thank you
0
Votes
GrandTour51392880102
October 30, 2018|
Answer
Response from Norma V | Property representative |
214-351-4477
0
Votes
fishfortrout
April 8, 2018|
AnswerShow all 2 answers
Response from Norma V | Property representative |
Hello, our airport shuttles start at 5am and stop at 11pm 7 days a week. Our shuttle departs to the airports on the hour every hour and picks up from the airports on demand. You will need to call the hotel direct to request... More
0
Votes
Room Tips
"I believe the rooms on the 6th floor are the quietest."
Veeflies
Oct 23, 2017
Read review
"Don't choose one here."
scottmitchell74
May 27, 2017
Read review
"Go somewhere else!"
fairytoes
Apr 25, 2017
Read review
"Pray for a good room."
41frederickr
Apr 20, 2017
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