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Extended Stay America - Dallas - Market Center

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Traveler (28)
Room & Suite (24)
Dining (1)
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Overview
  • Excellent22%
  • Very good16%
  • Average12%
  • Poor16%
  • Terrible34%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Rooms
Suites
Fitness center
2 Star Hotel
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Additional information
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (155)
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21 - 25 of 153 reviews
Reviewed October 15, 2017

Staff was very unfriendly, whole hotel smelt like an ash tray, they keep the bathroom in the hotel lobby area locked at all times, that tells you the type of area your in, trash was left full in the room, no coffee or muffins in...More

Review collected in partnership with Extended Stay
Thank C1216ELbradh
Response from 00esa, Manager at Extended Stay America - Dallas - Market CenterResponded October 16, 2017

We are disheartened to read your review. Please accept our sincere apologies for the problems you encountered and the inconvenience they caused. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced...More

Reviewed October 7, 2017 via mobile

Sound came into my room sue to thin walls. The staff is very friendly but the building is old, dark, and grimy. The windows let traffic noise in. The price is decent but I'd rather stay fewer days at a decent place.More

Thank EasternShore G
Response from 00esa, Manager at Extended Stay America - Dallas - Market CenterResponded October 8, 2017

We are extremely sorry you encountered so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Be assured your concerns have been shared with the responsible teams to...More

Reviewed October 5, 2017

The experience started with the front desk staff. Tiffany was excellent. When I explained I would like a bottom floor for my dogs she explained they had pet-friendly rooms. They rooms had no carpet. It was wonderful.More

Review collected in partnership with Extended Stay
Thank swabbygal
Response from 00esa, Manager at Extended Stay America - Dallas - Market CenterResponded October 6, 2017

Thank you for your stay at Extended Stay America and for bringing along your furry friend! We are delighted to know you were comfortable here and were impressed with the service provided by our staff. We will be sure to share your compliments with Tiffany...More

Reviewed August 13, 2017 via mobile

The rooms are nice and clean and I will stay again and again...! The breakfast is not a breakfast it's just a snack with coffee!!!! So perfect for coffee lovers.... The staff is Great but they need more like Mr. Alex Martinez he's Awesome!!!!!!More

1  Thank Tremel H
Response from 00esa, General Manager at Extended Stay America - Dallas - Market CenterResponded August 15, 2017

Tremel, we appreciate you choosing to stay at Extended Stay America - Dallas - Market Center and taking the time to write a review. It is great to read that you loved your well-appointed room and the service provided by Alex. I will be sure...More

Reviewed August 7, 2017

Most filthy. They let smokers smoke AT the front door. They let weird guys just stay in the lobby all day and night and just clean his car for 2 days in the parking lot. Live cockroaches in my room. Pathetic 'breakfast' that they close...More

Review collected in partnership with Extended Stay
1  Thank V4010DWmarkw
Response from 00esa, General Manager at Extended Stay America - Dallas - Market CenterResponded August 8, 2017

Mark, please accept my personal apology as well every assurance we will be working to address the concerns you outlined. We are extremely sorry for the service issues you experienced. Our leadership team has spoken with our associates to remind them our main goal is...More

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About
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$86 - $128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$86 - $128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (28)
Room & Suite (24)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Darrica D
December 3, 2015|
Answer
Response from Annie Y |
Yup, pretty close if you have a car 😃
0
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Room Tips
"Go some where else"
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"Deluxe is spacious"
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"Stay away from the highway."
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"Get a room on the top floor, that way you don't hear people moving around you upstairs"
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