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SpringHill Suites Dallas Downtown/West End

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SpringHill Suites Dallas Downtown\/West End
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408 Reviews from our TripAdvisor Community

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Showing 393: English reviews
Level Contributor
10 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Traveled here on business. Staff was very friendly and attentive. Breakfast was great. The front desk even upgraded me to a more expensive room at checkin without charging me anything more or even asking me if I wanted upgraded. This was a pleasant surprise.

Helpful?
Thank TierraD43
San Ramon, California, United States
Level Contributor
103 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Nice roomy sitting area with a couch and desk. The bathroom area is a bit small but ok. The location is good for the Sixth Floor Museum and downtown. Also good for going to Deep Ellum for the nighttime clubs. The front desk staff was helpful with suggestions as to where to go.

Helpful?
Thank Roy N
Joe T, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End . With a mission to provide superior customer service, we take great pride in serving your needs and are sorry to hear that we did not met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate... More 

Cary, North Carolina
Level Contributor
131 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We picked this hotel because of proximity to the Sixth Floor Museum. For that purpose, it was excellent. For almost all other purposes, it struggled. Let's start with our check-in, which came around 10 p.m. Front desk clerk was very helpful and our reservation was ready as booked. Great start! Until, that is, we arrived in our two connecting rooms.... More 

Helpful?
Thank JodyDavis
Joe T, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are sorry to hear that we did not met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire... More 

Seattle, Washington
Level Contributor
118 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is your typical SpringHill Suites. It was clean, beds comfortable and the staff was friendly. I was a bit irritated that even though I had checked in online 16 hours in advance of my arrival, when I arrived my choices were a room next to the elevator or a handicapped room. I took the handicapped room. Marriott goes... More 

Helpful?
Thank Robert S
Joe T, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are sorry to hear that we did not met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire... More 

Rockford, IL
Level Contributor
250 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Found this hotel to be well situated for walking to historic sites in downtown Dallas. Ten story building, small lobby, parking is across street or has valet parking. Front desk is very helpful with advice, restaurants and all that. Hotel rooms were decent size, very comfortable.

Helpful?
1 Thank BossRino
Joe T, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

On behalf of all the staff here at Springhill Suites Dallas Downtown/Westend, we’d like to thank you for choosing to stay with us. Our staff cares what you think and always goes out of our way to make your stay as enjoyable and comfortable as possible. With that said we noticed that on Tripadvisor, which you were kind enough to... More 

Tucker, Georgia
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Spent one night. Valet parking is $24 per day. Room was fine although not as nice as the Springhill in Waco. Staff was very helpful and nice. We were able to get an early check in which was very helpful. Would recommend if you are looking for a place in that area of Dallas.

Helpful?
1 Thank crewsin76
Joe T, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Room was ok sofa pretty worn and old bed a little lumpy..very disappointed pool was closed 103 out and no pool would have been nice if there was a secure lot for parking that was free or less than 24 bucks for valet was ridiculous. Daytime areas access ok but night time is very scary not enough lighting around building.

Helpful?
Thank Amy J
Joe T, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

Round Rock, Texas
Level Contributor
303 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed July 23, 2016 via mobile

Our room was clean and cool. It was 106 degrees outside. The decor is very Texas like. The staff was courteous and eager to help us. They recommended places to go see and places to eat all within waking distance from the hotel. The breakfast was ok. The cookies and lemonade and complimentary coffee were on point. Parking was odd.... More 

Helpful?
Thank sherri g
Joe T, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

Lufkin, Texas
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 23, 2016

Need to be at the West End? This is a good place to be. An older property, room was clean and the bed was in good shape. Sheets didn't quite fit the bed, but nothing that didn't affect sleep - just a detail that would improve. Hotel staff mentioned the amenities floor with pool and breakfast at check-in, although the... More 

Helpful?
Thank Lee M
Joe T, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End on TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued customer, your feedback will be shared with the team to continue to inspire and motivate... More 

Tulsa, Oklahoma
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 11, 2016

A friend and I spent a lovely Fourth of July holiday at the Springhill Suites/ Dallas West End. We experienced a friendly staff as well as clean, roomy accommodations. Gabby and Henry were especially pleasant & helpful during our stay. The location of the hotel is great for spending time downtown. And, it's a short walk to the DART light... More 

Helpful?
Thank GinBlox
Joe T, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
When it comes to comfort and convenience, SpringHill Suites Dallas Downtown/West End delivers a big opportunity. Elevate your adventures while visiting our West End hotel near top Dallas attractions including Dealey Plaza, Dallas Zoo and American Airlines Center, home to the Mavericks and Stars games. Everything is bigger in Texas, and our suites are no exception. Boasting 25 percent more space than traditional hotel rooms, our stylish suites offer separate areas for working, relaxing and sleeping, perfect for unwinding after a day of excitement. Wake up with our complimentary breakfast buffet, or grab something on the go from The Market, open 24 hours a day now featuring a beer and wine selection. When downtime arises, work up a sweat in our state-of-the-art fitness center, or enjoy a refreshing dip in our outdoor pool. In town without a ride? Take advantage of our free shuttle service to destinations within 3 miles, or travel around the city on the DART -- there's a station just half a mile away. Book now! ... more   less 

Additional Information about SpringHill Suites Dallas Downtown/West End

Address: 1907 N Lamar St, Dallas, TX 75202-1714
Location: United States > Texas > Dallas > Downtown Dallas
Price Range: $147 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Dallas Downtown/West End 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Springhill Suites Dallas Downtown West End Hotel Dallas
Dallas Springhill Suites
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