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SpringHill Suites Dallas Downtown/West End

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SpringHill Suites Dallas Downtown\/West End
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403 Reviews from our TripAdvisor Community

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Showing 388: English reviews
Rockford, IL
Level Contributor
248 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Found this hotel to be well situated for walking to historic sites in downtown Dallas. Ten story building, small lobby, parking is across street or has valet parking. Front desk is very helpful with advice, restaurants and all that. Hotel rooms were decent size, very comfortable.

Helpful?
1 Thank BossRino
Joe T, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

On behalf of all the staff here at Springhill Suites Dallas Downtown/Westend, we’d like to thank you for choosing to stay with us. Our staff cares what you think and always goes out of our way to make your stay as enjoyable and comfortable as possible. With that said we noticed that on Tripadvisor, which you were kind enough to... More 

Tucker, Georgia
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Spent one night. Valet parking is $24 per day. Room was fine although not as nice as the Springhill in Waco. Staff was very helpful and nice. We were able to get an early check in which was very helpful. Would recommend if you are looking for a place in that area of Dallas.

Helpful?
1 Thank crewsin76
Joe T, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

Room was ok sofa pretty worn and old bed a little lumpy..very disappointed pool was closed 103 out and no pool would have been nice if there was a secure lot for parking that was free or less than 24 bucks for valet was ridiculous. Daytime areas access ok but night time is very scary not enough lighting around building.

Helpful?
Thank Amy J
Joe T, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

Round Rock, Texas
Level Contributor
271 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Our room was clean and cool. It was 106 degrees outside. The decor is very Texas like. The staff was courteous and eager to help us. They recommended places to go see and places to eat all within waking distance from the hotel. The breakfast was ok. The cookies and lemonade and complimentary coffee were on point. Parking was odd.... More 

Helpful?
Thank sherri g
Joe T, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

Tulsa, Oklahoma
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A friend and I spent a lovely Fourth of July holiday at the Springhill Suites/ Dallas West End. We experienced a friendly staff as well as clean, roomy accommodations. Gabby and Henry were especially pleasant & helpful during our stay. The location of the hotel is great for spending time downtown. And, it's a short walk to the DART light... More 

Helpful?
Thank GinBlox
Joe T, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Thank you to Detrice Pride and Mika at the front desk and Rosemary Torrez, housekeeping - Great help and excellent customer service!!! I had a great day! JFK tour, lunch and walk, Dallas Museum of Art, beer at Gators, got a cowboy shirt at Wild Bill's. Now airport bound.

Helpful?
Thank Tom F
Joe T, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

Atlanta, Georgia
Level Contributor
100 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pretty nice hotel, stayed here two years in a row. They have a shuttle if you are lucky enough to get to it. We took it to work each morning. There is a nice breakfast area. The hotel was warm and inviting serving hot chocolate and marshmallows when it was cold out. The staff was friendly. The rooms were nice.

Helpful?
Thank tawana78
Joe T, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

Lafayette, Louisiana
Level Contributor
10 reviews
3 hotel reviews
3 of 5 stars Reviewed June 23, 2016 via mobile

Stayed for a little over a week on business. Highlights: Super friendly staff at the front desk, helpful when I needed to change rooms. Overall comfortable room, felt fairly much like home. Great shower. Onsite laundry and workout room where also good. Lowlights: Breakfast...same thing every day. Got extremely boring after a few days. And what's with only breaking out... More 

Helpful?
Thank Scott M
Joe T, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 22, 2016

The place just feels run down despite a very nice lobby. The carpeting was worn and my coworker said it smelled like piss near his room. When I entered my room I got a big smell of what I can only describe as "gym locker". It just felt dank and unclean. The door to the bathroom/shower was frayed and discolored... More 

Helpful?
Thank Peter N
Joe T, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

On behalf of all the staff here at Springhill Suites Dallas Downtown/Westend, we’d like to thank you for choosing to stay with us. Our staff cares what you think and always goes out of our way to make your stay as enjoyable and comfortable as possible. With that said we noticed that on Tripadvisor, which you were kind enough to... More 

Denver, Colorado
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 19, 2016

Even though I booked this hotel with points from Marriott, it was a nice place to stay and easy to jump on the highway to travel around the city. Lots of homeless people and vagrants around the area though, so be careful when walking the city alone. The hotel staff were nice and they do have free breakfast in the... More 

Helpful?
Thank Haley H
Joe T, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are sorry to hear that we did not met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
When it comes to comfort and convenience, SpringHill Suites Dallas Downtown/West End delivers a big opportunity. Elevate your adventures while visiting our West End hotel near top Dallas attractions including Dealey Plaza, Dallas Zoo and American Airlines Center, home to the Mavericks and Stars games. Everything is bigger in Texas, and our suites are no exception. Boasting 25 percent more space than traditional hotel rooms, our stylish suites offer separate areas for working, relaxing and sleeping, perfect for unwinding after a day of excitement. Wake up with our complimentary breakfast buffet, or grab something on the go from The Market, open 24 hours a day now featuring a beer and wine selection. When downtime arises, work up a sweat in our state-of-the-art fitness center, or enjoy a refreshing dip in our outdoor pool. In town without a ride? Take advantage of our free shuttle service to destinations within 3 miles, or travel around the city on the DART -- there's a station just half a mile away. Book now! ... more   less 

Additional Information about SpringHill Suites Dallas Downtown/West End

Address: 1907 N Lamar St, Dallas, TX 75202-1714
Location: United States > Texas > Dallas > Downtown Dallas
Price Range: $156 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Dallas Downtown/West End 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Springhill Suites Dallas Downtown West End Hotel Dallas
Dallas Springhill Suites
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