Magnolia Hotel Dallas Downtown
Save
Share
1401 Commerce Street, Dallas, TX 75201-4901
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
Lowest prices for your stay
$229
Free cancellation until 06/04/22
$229
Free cancellation until 06/04/22
$229
$144
Travelocity$229
travelup.com$201
Priceline$229
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (931)931
360
Panoramas (15) Room & Suite (246)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
A note from Magnolia Hotel Dallas Downtown
More questions?
Updated 04/15/20
About
#36 of 234 in Dallas
Location
4.6
Cleanliness
4.5
Service
4.5
Value
4.4
Magnolia Hotel Dallas Downtown is a downtown Dallas, Texas hotel near American Airlines Center. This boutique hotel offers extended stay accommodations, corporate lodging, and venues for weddings & meetings.
Read more
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Iron
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
166Restaurantswithin 0.3 miles
20Attractionswithin 0.3 miles
Contact
1401 Commerce Street, Dallas, TX 75201-4901
Getting there
Rental CarsSee rental cars from $44/day
3799Reviews48Q+A100Room tips
Reviews
Traveler rating
- 2,273
- 900
- 342
- 143
- 141
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
The experience started poorly and went down from there. There is an early check in charge of $50 which the valet explained to me, causing us to have to change our plans. When we checked in at 10:30 p.m. and requested face soap and towels and offered to come down to pick them up, they told us they would be delivered. 15 minutes later, we called to check on them, and were told they did not have the staff to deliver them. Check out was not better. No folio provided to the room or via e-mail. Valet was rude. Not a good choice for a hotel in Dallas in my opinion.
Read more
Date of stay: May 2022
Rooms
Location
Service
1 Helpful vote
Helpful
Response from Shannon Weber, Owner at Magnolia Hotel Dallas Downtown
Responded 2 weeks ago
Dear 525oakb, Thank you for taking the time to share your feedback. I understand that receiving a less than great arrival experience set the tone for your stay. I would like to sincerely apologize for any inconvenience we caused you during your stay. I will share your feedback with the leadership team so we can review our service and standards. Our main goal is to provide our guests with excellent service and I am sorry if we fell short of this. We hope you will stay with us in the future when your travels bring you back to Dallas. Sincerely, Shannon Weber General Manager Magnolia Hotel Dallas/ Downtown
Read more
I'm not sure when the pictures of this hotel were taken, but it sure wasn't recent. My husband and I stayed here for two nights April 24 and 25, 2022. NOTHING was as advertised. Our original room did not have a working bathroom, they upgraded us to a suite where there were holes in the doors/walls, cheap furniture, and an exposed wired light fixture hanging over the cheap table. Literally the cord was too long and was tied in a knot. They gave us one towel. The hotel room smelled like mold.
Read more
Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Room Tip: Literally avoid this hotel
See more room tips
Helpful
40 Minute check-in on a Saturday night at 7 pm but the only(!) front desk clerk was pleasant to deal with. The AC in our 8th floor room was non-functional even though a consistent complaint on Tripadvisor is lack of working AC in many rooms. The room was clean albeit small and dated since it is from a 1920's office building converted to a hotel in 1997. Definitely needs refurbishing of the entire hotel that they keep saying is coming.....
Read more
Date of stay: April 2022
Location
Service
Sleep Quality
Helpful
We’ve stayed at the Magnolia a few times, and it has really gone downhill. It has always been a nice but one of the more economical options if you want to stay right in downtown. This time, my husband and I stayed two nights while in town visiting some friends and family. We were upgraded to a suite when we arrived, which was nice and included a full kitchen, but the TV in our room didn’t have a power cord, so we called reception. They said that someone would be right up, but no one ever came, so my husband finally went downstairs. The person working there couldn’t figure out how to rectify the situation, so the solution was to CHANGE ROOMS. So we had to pack up all our stuff at midnight and move rooms. We were also only provided with one full size towel, which was odd. Everything seemed really run down and not well maintained. There is really limited parking downtown, so the only real option is to valet, and every time we went to go get our car, it would take at least 20 min. We won’t be staying here again. It’s not worth the money.…
Read more
Date of stay: April 2022Trip type: Traveled
Helpful
Be sure and take along your own hot water and A/C. Stayed here for 3 nights. The first day we had luke-warm water which was better than from what we heard from many of the guests. Day 2 we were not so lucky as the water turned ice cold. Upon asking to switch rooms, the clerk at the front desk simply blamed it on being an old building and engineering issues and it just is what it is. They switched us from the 20th floor to the 6th floor because according to the front desk, supposedly the upper floors are all the ones without any hot water. Good news is that on the 6th floor we did indeed now have hot water...HOWEVER...the Air Conditioning did not work. At least by having hot water, we could at least rinse all the sweat off from our final night. About the only positive I can give the hotel is its location. Fantastic spot in downtown. Unfortunately, the one negative is that there is a very loud bar across the street that blasts music very late into the night. There never was a time when I walked past the front desk where someone wasn't complaining about not having hot water, A/C, or some other issue. I have no idea how this place can stay in business. You would have to be crazy to stay here.…
Read more
Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip: Stay in the lower floors. Better chance of having hot water. Ask for a room with working A/C.
See more room tips
Helpful
My husband and I booked a nights stay at Magnolia and everything was good until we decided to shower prior to an evening out for dinner. The shower water never completely got hot and to top it off, there was an extremely slow water drain in the shower. Because it was so slow, of course, a few seconds into your shower, the tub is filling up. It was really disgusting! Since we had dinner reservations, we didn't have the time to go down to the desk to try and switch rooms. My thoughts, if room service is actually cleaning the shower, they were absolutely aware of the issue, so why even put someone in that room..... 😫
Read more
Date of stay: April 2022Trip type: Traveled
Helpful
+1
This was my first stay at this hotel located in downtown Dallas. The staff at checkin was very nice and helpful. The lobby is nicely decorated and plenty of places to sit and work When I got to my room it was a suite with full kitchen, living room, bedroom and bathroom. The room seemed worn and dated. The bath products seemed to be of cheap quality as well. The Wi-Fi was extremely slow and the TV’s didn’t work most of my 3 days due to poor signal strength They do not offer daily maid service and you must go to front desk to get fresh towels I personally would not recommend this hotel
Read more
Date of stay: March 2022Trip type: Traveled
1 Helpful vote
Helpful
Stayed one night, asked front desk staff if I could check my luggage while getting a passport a couple blocks down the street. Was told "yes, it is no problem". Told to leave our luggage with the valet service. Obtained our ticket. When we returned our luggage could not be found. We were told it was not secured and may have been stolen by construction workers on site. A claim was submitted to corporate, and I also followed up to the claim. To this date I have received no response from either the hotel or the corporate office. I realize I am probably "SOL" but not receiving a single reponse at all is unacceptable and very poor service. I will never stay here again. Only the evening manager seemed to care about our situation, the rest of the staff seemed to just be annoyed by our persistence in trying to get to the bottom of it, the day manager just left without even talking to us further. After speaking with the police and filing a report I found out they have had "numerous" reports regarding the valet they use at this hotel, which leads me to wonder why they still utilize their services. Please check out other reviews about the valet service here, it will likely make you change your mind about staying here.…
Read more
Date of stay: March 2022Trip type: Traveled
Value
Rooms
Service
Helpful
Stayed for 3 nights without any cleaning, no real breakfast at the hotel, weared rooms, no shuttle service as they state they have, and still high room rate. Ate breskfast at nearby hotels, choose those instead. Definitely not worth the money.
Read more
Date of stay: March 2022Trip type: Traveled
Helpful
Response from Shannon Weber, Owner at Magnolia Hotel Dallas Downtown
Responded Mar 15, 2022
johane241, Thank you for choosing to stay with us and for sharing your concerns. We sincerely apologize for any inconvenience we may have caused you during your stay. Currently, we have the Flying Horse Cafe located in the lobby of the hotel, our guests enjoy a 10% discount. We will be undergoing a full restoration soon and look forward to our food and beverage outlets re opening and room renovations. We do currently offer a shuttle on the weekends. Again, that you for your comments and hope you will consider staying with us in the future.
Read more
I went here for a business session. Bell assisted us with all the questions that we had ask. Her smile is very spectacular and her patience. We had a wonderful and delightful meeting at the hotel. We are sure that we will be back. It shows that the customers service representative have been trained with dignity and respect for others.
Read more
Date of stay: March 2022Trip type: Traveled
Helpful
Response from Shannon Weber, Owner at Magnolia Hotel Dallas Downtown
Responded Mar 15, 2022
We are so happy to see you enjoyed your stay! We hope to serve you again in the future!
Read more
PRICE RANGE
$143 - $235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
magnolia hotel dallas, dallas magnolia hotel
LOCATION
United StatesTexasDallasDowntown Dallas
NUMBER OF ROOMS
325
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Magnolia Hotel Dallas Downtown
Which popular attractions are close to Magnolia Hotel Dallas Downtown?
Nearby attractions include Tree Sculptures (0.2 miles), Pioneer Plaza (0.3 miles), and Dallas Arts District (0.1 miles).
What are some of the property amenities at Magnolia Hotel Dallas Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Magnolia Hotel Dallas Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Magnolia Hotel Dallas Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Magnolia Hotel Dallas Downtown?
Yes, a parking garage, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Magnolia Hotel Dallas Downtown?
Conveniently located restaurants include The Woolworth, Chop House Burger, and CBD Provisions.
Are there opportunities to exercise at Magnolia Hotel Dallas Downtown?
Yes, guests have access to a fitness center during their stay.
Is Magnolia Hotel Dallas Downtown located near the city center?
Yes, it is 0.1 miles away from the center of Dallas.
Are any cleaning services offered at Magnolia Hotel Dallas Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Magnolia Hotel Dallas Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Magnolia Hotel Dallas Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.