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Renaissance Dallas Addison Hotel

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Traveler (16)
Room & Suite (133)
Dining (34)
Overview
  • Excellent6%
  • Very good13%
  • Average23%
  • Poor42%
  • Terrible16%
5 days ago
“How can this be part of the Marriott chain?”
4 weeks ago
“Rooms in disrepair”
AMENITIES
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Fitness center
4 Star accommodation
All hotel details
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (30)
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1 - 5 of 30 reviews
Reviewed 5 days ago via mobile

As can be seen in my previous reviews I am very loyal to the Marriott brand. This was one of my worst experiences. I’m only giving two stars due to the friendly staff. The room itself smelled of mold my coworker finally had to shut...More

Thank Matt C
Response from TeamMarriott, General Manager at Renaissance Dallas Addison HotelResponded 4 days ago

Dear Matt C, Thank you for choosing our hotel for your recent stay, and for your candid feedback. We will be starting our room renovations and modernizing our elevator system soon, and we believe these improvements will demonstrate our commitment to providing our guests with...More

Reviewed 3 weeks ago

Hotel sold a few months ago to Marriott..Great location. 20 mins. from DFW.. Staff is well coached and very pleasant.. Food was very good and the rooms have been upgraded. Only 10 minutes from the Galleria which is a very upscale shopping plaza..More

Thank fjferaco
Response from TeamMarriott, General Manager at Renaissance Dallas Addison HotelResponded 3 weeks ago

Dear fjferaco, Thank you for your review regarding your stay at Renaissance Dallas Addison Hotel. We are thrilled you liked the great service provided by our associates and that our excellent location made it for an exceptional experience. We look forward to welcoming you back...More

Reviewed 4 weeks ago via mobile

Im not sure what they get paid for at this bar...but you have to get off your butt and place your orders at front. Pick it up yourself and all. Boring, no customer service. I had better service at a buffet than this. Whose got...More

Thank hotrinie
Response from TeamMarriott, General Manager at Renaissance Dallas Addison HotelResponded 4 weeks ago

Dear hotrinie, Thanks for choosing us for your recent visit. We are genuinely sorry for the poor service you received from our staff.. We strive to provide excellent service from each member of our team, and we are grateful for feedback that helps us improve...More

Reviewed 4 weeks ago via mobile

First off, food that was served was excellent. However the hotel rooms, I had 2, were horrible. The tub/shower felt greasy on my feet. The drain did not drain. I stood in 6 inches of water. Had to turn off water to let drain then...More

Thank Frenchie1012015
Response from TeamMarriott, General Manager at Renaissance Dallas Addison HotelResponded 4 weeks ago

Dear Frenchie1012015, Thank you for being our guest and for your honest review. We value your feedback, and our staff will work diligently to make sure we consistently follow our stringent inspection process for room preparations going forward. Our goal is to provide clean and...More

Reviewed 5 weeks ago via mobile

This hotel staff are on point. Great service and super friendly. Hotel is clean and good location. Price very reasonable. Book directly with hotel to get best rates. Gets busy during conference season so book in advanceMore

Thank cathalwalsh
Response from TeamMarriott, General Manager at Renaissance Dallas Addison HotelResponded 5 weeks ago

Dear cathalwalsh, Thank you for your review regarding your stay at Renaissance Dallas Addison Hotel and for recommending us. We strive to make sure every guest has a comfortable and relaxing stay, and we will be sure to share your compliments with our team. Thanks...More

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About
Amenities
Top amenities
Room Service
Restaurant
Pool
Fitness Center with Gym / Workout Room
Free Parking
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Restaurant
Pool
Fitness Center with Gym / Workout Room
Spa
Hot Tub
Outdoor pool
Details
Price range
$119 - $269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Dallas
#34 Luxury Hotel in Dallas
#69 Business Hotel in Dallas
Room types
Suites, Non-Smoking Rooms
Details
Price range
$119 - $269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Dallas
#34 Luxury Hotel in Dallas
#69 Business Hotel in Dallas
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (16)
Room & Suite (133)
Dining (34)
Pool & Beach (9)
Amenities (30)
Business Center & Event Rooms (5)
Questions & Answers
Ask a question
PatrickErvin
August 10, 2016|
Answer
Response from BrianD37849 | Reviewed this property |
I do not know that answer
0
Votes
5254winnie
May 1, 2016|
AnswerShow all 3 answers
Response from medfordcouple | Reviewed this property |
Am not sure...I was there on business. Suggest you do some additional searching as there may be better choices.
0
Votes
healthphysic
September 29, 2015|
AnswerShow all 4 answers
Response from jgibbs78 | Reviewed this property |
I used super shuttle and set it up ahead of time which worked out great!
1
Vote
Room Tips
"Hi floor above 12; views of Dallas downtown."
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"The top floor is good but there are no views"
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"Take your own clorox"
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"Pick high floors away from the elevators"
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