We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

InterContinental Dallas

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
InterContinental Dallas
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

680 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 660: English reviews
Dallas, Texas
1 review
1 of 5 stars Reviewed 6 days ago NEW

Every year, my company holds their annual sales meeting at a hotel in the Dallas area. It is usually a great experience at a great hotel. I'm not sure how this hotel got the business this year, but based on the opinions of every attendee, this mistake will not happen again. This was by far the worst hotel I have... More 

Helpful?
Thank cynmich68
Toronto
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

On my latest trip to Dallas, Texas my husband and I stayed at the InterContinental Dallas (Sept 6th-7th). As expected from a 5-star hotel, the hotel is beautiful and spacious (inside), they even have a really nice fountain inside the hotel, right by a Starbucks in the lobby. However, I was disappointed on the 3-star service and here is why... More 

Helpful?
Thank Claudia M
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Claudia M, I appreciate you taking the time to provide us with such a detailed overview of your recent experience and I am terribly sorry to hear that we did not fully meet your expectations. It is our responsibly to make your visit with us an enjoyable one and I regret that we failed to do so and that... More 

Level Contributor
19 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

The hotel was great and centrally located. They easily held the luggage on both ends of the trips due to flights being so early and late in the day. The only down side was due to an early flight it was after checkin time before we was able to get a room. I can understand part of this was due... More 

Helpful?
Thank Charles S
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Charles S, Thank you so much for choosing to stay at the InterContinental@ Dallas and for taking the time to provide us with such wonderful feedback. I am extremely happy to hear that you enjoyed your stay and our location but would like to sincerely apologize that we were not able to get you checked in earlier. Normally that... More 

Grand Rapids, Michigan
Level Contributor
130 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Came to the Intercontinental for a conference but stayed just down the road at a Hilton property and I am glad that I did. Many problems at the convention and stories of people that did stay here, bathrooms unavailable and more I would not stay here in the future. Other good options in the area. Place looks nice to the... More 

Helpful?
Thank rodjan5
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear rodjan5, I appreciate you taking the time to express your concerns regarding your recent experience and I am terribly sorry to hear that we did not meet your expectations. However, based on the information provided, I cannot really determine what went wrong with your conference. I’d like to ask that you contact me at front.office@ihg.com so that I can... More 

Travelers are raving about these Dallas hotels

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This is a great hotel with exceptional weight staff. Enjoyed my stay. It was interesting at breakfast though when the waiter was demanding of our breakfast coupons right in the middle of my eating breakfast instead of collecting them at the end of the meal as the other waiters had done. It was a bit rude, but that is my... More 

Helpful?
Thank Cindy W
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Cindy W, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with some feedback regarding your stay. I am very happy to hear that you found our staff to be exceptional but would like to apologize for the issue regarding your breakfast coupons. You are absolutely correct in... More 

Oklahoma
Level Contributor
212 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here in August for a convention. The hotel was very accommodating with excellent service and facilities. We had several meals and events here and all were accommodated well. The banquet services were especially good considering the number of people attending. The rooms were very nice and well furnished. This would have been a five star rating except for the... More 

Helpful?
Thank TxAg75
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear TxAg75, Thank you for taking the time to share your recent convention experience with us. I am very happy to hear that you found our hotel to be accommodating with excellent service and facilities, I will be sure to share your kind words with my entire team. However, I sincerely apologize for the issues you had with your bathroom.... More 

Kansas City, Missouri
Level Contributor
126 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is a traditional business type hotel, older but nicely maintained. It has large conference spaces and is located in a corporate area. It's good for business meetings like I am attending, but maybe not for a pleasure stay. The decor is updated and elegant on the main lobby floor. The rooms are traditional with nice wood furniture. Everything seems... More 

Helpful?
Thank buddy s
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear buddy s, Thank you so much for taking the time to provide us with such wonderful feedback regarding your recent stay. I am very happy to hear that you enjoyed our conference space and that you found our lobby and accommodations to be clean and well maintained. If your travels bring you back to Dallas, I hope you’ll give... More 

Tralee, Ireland
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very good and suitable for business stay or conference arrangements. The rooms are pretty decent for this purpose and staff is good and helpful. Where the hotel is lacking a bit is infrastructure. Slow and faulty lifts or elevators like the locals would say, that can drive you mad. Also the WiFi keeps dropping and you have... More 

Helpful?
Thank Tomaszeks
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Tomaszeks, I appreciate you taking the time to share your recent experience with us. I am happy to hear that you enjoyed our accommodations and found our staff to be good and helpful. I will be sure to share your kind words with my entire team. Please know that our room attendants work from 8am till 5pm to clean... More 

Level Contributor
122 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Beautiful and comfy. The hotel is great for activities in general and conventions. The 2 floor room is AWESOME and with a great view. VIP lounge is nice peaceful and also offers variety of fruits and other stuff for you to munch. Only one observation please put shampoo on the carpets in the elevator the smell indicates they need so.

Helpful?
Thank Glen W
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Glen W, Thank you for taking the time to share your recent experience and for providing us with such wonderful feedback. I am very happy to hear how much you enjoyed our hotel and that you found our 2nd floor and VIP lounge to be awesome. As far as the elevator is concerned, please know that I will most... More 

Allen, Texas
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Stayed for two nights to attend a conference - rooms are good size but showing their wear and tear - this hotel badly needs a renovation - all the bathroom fixtures and rusted - had issues with TV remote and toilet - both fixed once reported. Check in was efficient - bar staff were awesome.

Helpful?
Thank JFO2016TX
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear JFO2016TX, Thank you for taking the time to share your recent experience with us and I’m sorry to hear that we did not fully meet your expectations. Please know that in 2012, we completed a major renovation to our 15th floor which included specialty bi-level suites, corridors and updated Club InterContinental, our luxurious VIP lounge. We also completed renovating... More 

Questions? Get answers from hotel staff and past guests. Ask a question

195 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (147)
Viewed
Room/Suite (27)
Viewed
Bathroom (8)
Viewed
Hotel & Grounds (17)
Viewed
Dining (6)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (1)
Viewed
Business Center/Function Rooms (1)
Viewed
0:48
Videos (1)
Viewed
Other (84)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (48)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (1)
Viewed
Room/Suite (12)
Viewed
Dining (6)
Viewed
Hotel & Grounds (5)
Viewed
Business Center/Function Rooms (6)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Dallas
0.2 mi away
SpringHill Suites Dallas Addison/Quorum Drive
0.1 mi away
Courtyard Dallas Addison/Quorum Drive
0.4 mi away
Dallas/Addison Marriott Quorum by the Galleria
Show Prices
Show Prices
Show Prices
0.3 mi away
HYATT house Dallas/Addison
0.2 mi away
Radisson Hotel Dallas North-Addison
1.8 mi away
Le Meridien Dallas by the Galleria
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
InterContinental Dallas is in Addison, a northern suburb between central and thriving Frisco and Plano. The Galleria Dallas and Addison s restaurant district are a few minutes away, and the Dallas North Tollway will have you in the city centre in half an hour or less. Must-see stops are the Nasher Sculpture Center and The Sixth Floor Museum at Dealey Plaza. ... more   less 

Additional Information about InterContinental Dallas

Address: 15201 Dallas Pkwy, Dallas, TX 75001-4609
Location: United States > Texas > Dallas
Price Range: $146 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Dallas 4*
Number of rooms: 529
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Hotwire, TripOnline SA, Travelocity, Hotels.com, IHG, Priceline, Expedia and Jetsetter so you can book your InterContinental Dallas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Dallas Hotel Dallas
Dallas Intercontinental
Hotel Style:
#12 Spa Hotel in Dallas
#29 Luxury Hotel in Dallas
#69 Business Hotel in Dallas
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay