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InterContinental Dallas

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InterContinental Dallas
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658 Reviews from our TripAdvisor Community

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Showing 638: English reviews
Oklahoma City, Oklahoma
Level Contributor
8 reviews
7 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I stayed in this hotel for a convention. The rooms are clean but this hotel is not good for Conventions or Conferences where many people gather. There is only one escalator and elevator from the second floor where the conference room is. After the meeting it takes literally an hour to get to the first floor and there is not... More 

Helpful?
Thank PC J
Miami, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Ask for the complimentary breakfast buffet if your company is part of the hotels discount program. All my other colleagues didn't have such a great breakfast at other surrounding hotels. They offer free shuttles to near by office buildings that was a huge plus for me. Very good place to stay for business, I will always pick this hotel for... More 

Helpful?
Thank paris2002
Ada, MI
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 1 week ago

Conference hotel has a few issues with air conditioning leaks through the ceilings in common areas and musty smells in rooms from the air conditioning vents. Rooms are comfortable except for the smell. Pool was lovely, staff very helpful, food was mediocre. Loved the hospitality floor...very nice and comfortable. On a very busy street but close to many restaurants and... More 

Helpful?
Thank thebee
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear thebee, I appreciate you taking the time to share your recent conference experience with us and I am terribly sorry to hear that you experienced some air conditioning issues. Please know that I have our maintenance team looking into all of our common areas to ensure the leaks are taken care of. Thank you for bringing it to my... More 

Singapore, Singapore
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The hotel is situated near many eating establishments around the hotel The Internet access in the hotel is pathetic with many drop offs and poor connection speeds even if one makes payment of $11.95. The Internet access even at Walmart across the road and any other eating establishment is so much better. Additionally, the fitness centre located at the basement... More 

Helpful?
Thank suresh_menon54
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear suresh_menon54, I appreciate you taking the time to express your concerns regarding your recent visit and I am terribly sorry to hear that we did not fully meet your expectations. Please know that I will have our technical team look into the Internet to ensure all is in proper working order. I understand how crucial Internet access is so... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very nice room and the best beds and pillows I've ever slept on. Only complaints I have is when we valeted the first night they didn't lock up our vehicle and so they gave us free breakfast which we didn't use and they billed us but, we didn't use the coupons so at check out we gave them back and... More 

Helpful?
Thank billionairechick
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear billionairechick, I appreciate you taking the time to provide us with some feedback regarding your recent experience. I am very happy to hear how much you enjoyed our accommodations but would like to sincerely apologize that our valet did not lock your car up on the first night. Please know that I will be speaking with my team regarding... More 

Nanaimo, Canada
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I accompanied a friend who was attending a conference at this hotel. The hotel itself is fine, except every time we wanted to go somewhere it involved a $30+ cab fare. The hotel offer a complimentary shuttle, but that only serves a 3 mile radius (basically the Galleria shopping mall). The one time we took the shuttle to the mall,... More 

Helpful?
Thank Barbiedoll55
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Barbiedoll55, I appreciate you taking the time to express your concerns and I am terribly sorry to hear that you were unhappy with our location. I understand that we are not located in Downtown Dallas but the city of Addison boasts over 180 restaurants, tons of attractions, limitless events and activities and countless unique retail shops all in just... More 

Xi'an, China
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Inside the hotel it i just simply amazing and totally decorated exquisitely! The staff is extremely friendly as well. I ate at the lobby bar and my meal and drinks were very nice. I do plan on coming back!

Helpful?
Thank Ronna F
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Ronna F, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such wonderful feedback. I am extremely happy to hear that you found our hotel to be amazing and staff extremely friendly. I will be sure to share your kind words with my entire team. We hope... More 

Amersfoort, The Netherlands
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked to stay at the hotel during KaboomTown. On the plus side, the rates were very good - and being an Intercontinental brand I expected a certain level. The hotel lobby is spacious and looks good. I will say I wish there were half stars, as this would have been rated a 2.5. The rooms are scheduled for check... More 

Helpful?
1 Thank A B
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear A B, I appreciate you taking the time to express your concerns regarding your recent visit and I am terribly sorry to hear that you experienced several issues. It is our responsibility to make your stay with us an enjoyable one and I regret that we failed to do so. I know this is no excuse but I’d like... More 

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago via mobile

So terribly disapointed. Stood in line for 45 minutes to check in at 4:00pm. Said room would be ready at 6:00. We were able to go to our room at 7:45. Missed part of Kaboom town festival. Air conditioning not working in lobby.no Sr management available for staff support. Took 10 minutes to get voucher for parking garage. We should... More 

Helpful?
1 Thank A TripAdvisor Member
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear A TripAdvisor Member, I appreciate you taking the time to express your concerns and I am terribly sorry to hear that we did not meet your expectations and that you experienced several issues. I know this is no excuse but I’d like to inform you that we had an extremely large group in-house (approximately 6,000) over the weekend and... More 

Houston, Texas
Level Contributor
76 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay here this week. It is slightly outdated though. The hotel is nearing being ready for an update. The gym was well equipped, but it was in the basement and a little small. It was also a bit hot. The hotel's location was good. Lots of restaurants and stores across the freeway. The bar was good, sometimes.... More 

Helpful?
1 Thank houston1836
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear houston1836, Thank you for taking the time to provide us with some feedback regarding your recent visit. I am happy to hear that you enjoyed your stay but would like to sincerely apologize for the way our bartenders made you feel. I’d like to ask that you contact me at front.office@ihg.com so that I can determine who was working... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
InterContinental Dallas is in Addison, a northern suburb between central and thriving Frisco and Plano. The Galleria Dallas and Addison s restaurant district are a few minutes away, and the Dallas North Tollway will have you in the city centre in half an hour or less. Must-see stops are the Nasher Sculpture Center and The Sixth Floor Museum at Dealey Plaza. ... more   less 

Additional Information about InterContinental Dallas

Address: 15201 Dallas Parkway, Dallas, TX 75001
Location: United States > Texas > Dallas
Price Range: $139 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Dallas 4*
Number of rooms: 529
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Booking.com, TripOnline SA, Hotwire, Odigeo, Priceline, Travelocity, Expedia and Jetsetter so you can book your InterContinental Dallas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Dallas Hotel Dallas
Dallas Intercontinental
Hotel Style:
#12 Spa Hotel in Dallas
#29 Luxury Hotel in Dallas
#69 Business Hotel in Dallas
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