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InterContinental Dallas

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InterContinental Dallas
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671 Reviews from our TripAdvisor Community

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Showing 651: English reviews
Allen, Texas
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed for two nights to attend a conference - rooms are good size but showing their wear and tear - this hotel badly needs a renovation - all the bathroom fixtures and rusted - had issues with TV remote and toilet - both fixed once reported. Check in was efficient - bar staff were awesome.

Helpful?
Thank JFO2016TX
Level Contributor
126 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We went to a Gala last week. This has to be the worst place to hold any kind of event in the ballroom. It was so so so cold. It smelled like mold. The decor is so old and the food was horrible. I hope I never ever have to attend another event at this location. Also this hotel has... More 

Helpful?
Thank Carmen M
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Carmen M, I appreciate you taking the time to express your concerns regarding your recent visit and I am terribly sorry to hear that we did not meet your expectations. I am not sure how you would have even come about this information about our hotel “having a reputation for working girls," but it is most definitely false and... More 

Travelers are raving about these Dallas hotels

Austin, Texas
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Hotel is in great location and well kept. Rooms are nice could use a little updating but comfortable. Breakfast has great selection. Only issue is wifi is slow at times. Staff is usually very helpful And friendly I would recommend staying here for business or leisure.

Helpful?
Thank Ramhorn17
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Ramhorn17, Thank you for taking the time to share your recent experience with us. I am very happy to hear that you enjoyed our location and found our breakfast selection to be great. I would like to apologize for the fact that our Internet was slow at times. Please know that I will have our technical team take a... More 

CO
Level Contributor
87 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I recently attended a large (1400 people) 4 day conference at the InterContinental Dallas and over all it was good. Check-in staff were very good and the banquet food was above average. The rooms although dated are nice for the price. Our room air worked well. It was July in Dallas and over 100 outside. The only problem is the... More 

Helpful?
Thank birdatman
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear birdatman, I appreciate you taking the time to provide us with some feedback regarding your recent conference visit. I am happy to hear that you found our staff to be very good and enjoyed our culinary offerings but would like to apologize for the fact that you experienced some air conditioning issues in certain areas. As you can imagine,... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I attended an elite conference in this class act hotel. The staff is superb, the rooms are nice and the mattresses are perfect! I loved the 15th floor as the views were awesome! The food in the restaurant is quite yummy too! I will be back next year I was impressed!

Helpful?
Thank Candie W
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Candie W, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such wonderful feedback. I am extremely happy to hear that you found our accommodations to be nice, enjoyed our views from the 15th floor and found our staff to be superb. Please know that I will... More 

Dallas, Texas
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel last month while working in the area. I extended my stay so I could go golfing over the weekend. The hotel does feel dated. I've read review responses from Mr. Huber, the general manager to is proud to say they went through a renovation in 2012. Sadly, they just hired the wrong decorator. The rooms... More 

Helpful?
Thank PatrickErvin
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear PatrickErvin, I truly appreciate you taking the time to provide us with such a detailed overview of your recent visit, your comments and suggestions are most certainly valued and I respect the fact that you have read additional reviews posted by others. I will begin to state that although we completed a renovation in 2012, we are continuously in... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stay here every year for NAM. This is my first review. Pros: The rooms are nice. The beds are comfy. The housekeepers are very thorough and service is great. Convenient location near many restaurants. Cons: No fridge or microwave in the room causing you to have to eat out every meal. Would recommend.

Helpful?
Thank Michaeljmo
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Michaeljmo, Thank you for taking the time to share your recent experience with us. I am very happy to hear that you enjoyed your stay during NAM and will most certainly share your kind words with my housekeeping team. For future reference, please note that we do have mini refrigerators available upon request and only ask that you contact... More 

Quitman, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The hotel staff was rude.. air conditioning did not work .sitting there in and day out for 3 days and sweating was not ideal. The elevator and escalator were broke or not running very well. Had to climb stairs everyday several times a day. Ask one of the staff members why it was so hot there and they said it's... More 

Helpful?
2 Thank 877kristaln
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear 877kristaln, I appreciate you taking the time to express your concerns regarding your recent visit and I am terribly sorry to hear about the experience you had with us. It is our responsibility to make your stay with us an enjoyable one and I regret that we failed to do so. You are correct in stating that we are... More 

Arlington, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When I booked this hotel I was hoping for a modern feeling stay and I really got a hotel sort of stuck in the past decade or even previous decade. Clean but dated especially for a place that was priced as being modern and updated. The service was par with what you'd expect for the price but the view wasn't... More 

Helpful?
1 Thank Walkingtrees824
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear walkingtrees824, I appreciate you taking the time to share your recent experience with us and I am terribly sorry to hear that we did not meet your expectations. Please know that in 2012, we completed a major renovation to our 15th floor which included specialty bi-level suites, corridors and updated Club InterContinental, our luxurious VIP lounge. We also completed... More 

kyle, texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Waited three hours for a room that had been reserved long before - finally got it at 5 p.m. after the concierge alerted the front desk manager. Previous front desk staff just kept saying, 'you're in the queue'. Get to room. STINKS!! Very moldy / mildewy smell - obviously the A/C system needs major cleaning. Shower pressure not good. We... More 

Helpful?
1 Thank Christie S
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Christie S, I appreciate you taking the time to express your concerns regarding your recent stay and I am terribly sorry to hear that we did not meet your expectations and that you experienced several issues. It is our responsibility to make your visit with us an enjoyable one and I regret that we failed to do so. I... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
InterContinental Dallas is in Addison, a northern suburb between central and thriving Frisco and Plano. The Galleria Dallas and Addison s restaurant district are a few minutes away, and the Dallas North Tollway will have you in the city centre in half an hour or less. Must-see stops are the Nasher Sculpture Center and The Sixth Floor Museum at Dealey Plaza. ... more   less 

Additional Information about InterContinental Dallas

Address: 15201 Dallas Pkwy, Dallas, TX 75001-4609
Location: United States > Texas > Dallas
Price Range: $129 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Dallas 4*
Number of rooms: 529
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG, Expedia, Hotwire, Odigeo, Priceline, Travelocity and Jetsetter so you can book your InterContinental Dallas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Dallas Hotel Dallas
Dallas Intercontinental
Hotel Style:
#12 Spa Hotel in Dallas
#29 Luxury Hotel in Dallas
#69 Business Hotel in Dallas
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